Visually, this is a great tv. Everything below the asterisk-line below is my original review. However, after nearly one year, this AndroidTV-based software has no downloadable updates, and it is one sorry Smart TV app. Separation is poor between the television controls and the Smart TV operation. Her
e is what I mean. When you first turn on the set, it is more or less unusable the first five minutes you try to use it. Notice that I didn't say "the first five minutes it's on". It's simply sluggish and non-responsive for those first five minutes you interact with it. If you power on the set, and wait 10 minutes before trying to do anything, the first five minutes will still be sluggish and non-responsive. Now, you could (and I have) use a different external Smart TV set top, like Apple TV or Roku, both of which can provide a very snappy interface pretty quickly after they are powered on. However, you still need to do things like adjust the volume or select your TV input source or change the picture mode (because the device does not hold settings, and randomly switches from "Vivid" to "Energy Saving" or "Theater Night") using the remote provided with the set. And those controls are useless for the first several minutes that you use them, just like the Smart TV app. If you can't adjust the volume or select a different input source because your crappy Smart TV software is still doing it's startup hangover, you are working with a terrible design. Lots of IOT devices are delivered with crappy software initially, but then you get bailed out when the manufacturer fixes the software. Not here. It can't find updates online, ever, even though it is connected to the internet, and has no difficulty streaming all kinds of content or downloading apps not pre-installed. Also, HiSense's website provides no alternate means or instructions for updating the software. Finally, the device occasionally overheats, and a throws a message on screen which says "Please switch on the self-cleaning mode to remove the dust, to prevent the TV from overheating." Search the documentation. Guess what. There is no self-cleaning mode. So, while it is truly a remarkable projector TV that can provide a bright clear picture no matter how many windows you have open on a sunny day, but it has major issues, many of which could be fixed by the manufacturer, but haven't been. ********* I have installed this on the main level of my house, which is open floor plan and windows on the three sides that the screen is not mounted on. It is perfectly bright in the middle of the day without the need to turn off lights or close blinds or windows. Ambient light rejection solves the problem, unique to projectors, of the image washing out due to ambient light. The big negative of this tv is that there is NO MENTION ANYWHERE that the screen requires a difficult, complex assembly project. It is a minimum two-person job. Most TV installers do not know how to assemble this type of screen. I found a smart installer who was willing to work through the manual and it took him and his helper (me) 4 hours to finish the job. However, once installed, it is wonderful TV.
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Reviewed in the United States 🇺🇸 on October 17, 2020 by Amazon Customer
