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Facebook Portal Wireless Video Calling Device for Your Television and Wireless Group Calls (Bundle)

  • Based on 11,947 reviews
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Style: Portable + TV Bundle


Features

  • Work form (anywhere in your) home. Free up your laptop with a dedicated video calling device you can easily take from room to room.
  • Feel close, wherever you roam. With the best of Portal smart video calling made portable, you can take the conversation anywhere in your home.
  • Portabilty allows you to call anyone, anywhere. Use Messenger, WhatsApp, Zoom and more to connect with friends and familyeven if they dont have a Portal.
  • Designed for Home. With a sleek picture frame design, quick setup and intuitive voice and touchscreen controls, Portal fits easily and seamlessly into your home.
  • All you entertinment in one place. Portal comes with Spotify, Pandora, Tidal, Facebook Watch and more ready to install.
  • Enhance your calls. An ever-growing AR library lets you clean up your background or liven up calls with effects and masks.
  • See and do more with Alexa Built-in. Control your smart home, listen to your favorite music, watch the news, get the weather, set a timer and more.
  • Privacy by design. Easily disable the camera and microphone, or block the lens with the camera cover. All Messenger and WhatsApp and calls are encrypted.

Description

Portal from Facebook is smart video calling designed to fit your home. Easily video call friends and family on their smartphones and tablets with Messenger, WhatsApp or Zoom, even if they don’t have Portal. Enjoy an effortless video calling experience for large groups with Messenger Rooms, which lets you start or join calls of up to 50 people. Smart Camera pans and zooms to keep up with the action, and automatically adjusts to keep everyone in view. Smart Sound enhances the voice of whoever is talking, while minimizing background noise. Portal is private by design and all calls are encrypted. You can easily disable the camera and microphone, or block the camera lens with a single switch. Experience even more together with the ever-growing AR experiences library on Portal. Become some of your children’s favorite storybook characters with Story Time, where well-loved tales come to life with music, animation and immersive effects. Display your Instagram and Facebook photos directly to your Portal with the mobile app. You can even share photos during calls. Facebook Live makes it easy to broadcast hands-free to family, friends and fans. With additional account activations, you can enjoy music, videos, news, games and more from our growing list of partners including Spotify, Pandora, iHeartRadio and the Food Network. You can also work smarter from home with partners like Zoom and Workplace from Facebook. With Alexa Built-in, you can ask a question, set a timer, add items to your shopping list, control your smart home and more. Portal needs a wireless internet connection and AC power. Screen images simulated. User experience may vary. Additional registration, terms and fees may apply.


Brand: ‎Facebook


Date First Available: December 13, 2021


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: within 30 days

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • No support from Facebook
Style: TV
Well it was good while it lasted. We bought three. For myself, my sister's family and my parents. We were loving our nightly "get togethers". The picture was good. Everything was awesome . We used them for about two weeks. and then... My Facebook page was compromised. Someone changed the password and email associated with the account. I have been trying to get support from Facebook for two wks now. Keep hitting brick walls. Do you know Facebook has virtually no way to contact them for help! I can't even add my husband to the portal to use his contacts because I have to be logged into Facebook before I can add a user. So the portal sits here literally useless. $$$ wasted. Until Facebook has better support and customer service, pass! ... show more
Reviewed in the United States on January 9, 2020 by adkdreamer
    • Good Luck Adding a Grandparent
Style: TV
I am a Millennial (aka otherwise tech savvy) who purchased two of these for both my grandparents. I tried it out first, and it worked very well when I called my friends and family who ALREADY had a facebook. So before Christmas, I unboxed the two for my grandparents and started the process of making a facebook for them. I was a little disappointed that there wasn't a way to add facebook contacts using whatsapp (because a whatsapp account was much easier to set up), but I wasn't concerned because I had already made new emails for both of my grandparents for their google home accounts. BUT WHAT DO YOU KNOW! In all of facebook's infinite wisdom, both emails were rejected and their accounts disabled before I could even get to the part of adding a picture for them. Don't know why, all it said was that somehow my 100 year old violated the community guidelines. I immediately clicked for facebook to do a review, there must be a mistake. Facebook said they would gladly do a review if I provided a phone number they could text. HOW DOES A 100 YEAR OLD RESPOND TO A TEXT?!?! and of course I can't use my phone because it's already attached to my account. So what do I do here? There is no number to call, no help desk to complain. Facebook sells this product on being a great easy way to communicate with the elderly, but does nothing to make it easy to get set up. I literally have no idea what to do other than keep trying different emails until maybe the great facebook will be gracious enough to let me video chat with my Grandparents. ... show more
Reviewed in the United States on December 18, 2020 by Harrison
    • Fantastic choice for Grandma!
Style: 10" Touch - Black
For almost 2 years, we had the Grandpad for my mother who is in the nursing home. We wanted to be able to connect face to face whenever convenient, and it worked. However, it had issues, like it had difficulty hearing her voice which is very light, and no matter how many times I tried to call her, it never rang on her side, so I'd have to wait for her to call me. I decided to try the Facebook portal to see if it was better, and if it didn't work out I was just going to use it in my home. I'm really glad we got this! The best features about this in our situation is number one, it hears her soft voice even from across the room. Number two she's in a wheelchair and likes to move around when she's talking, so would constantly drop the grand pad, but with Facebook portals sitting on the desk and tracking her movements, she doesn't have to hold it, so it never gets dropped. And, when a nurse or someone comes in the room it refocuses to include both of them which is fantastic. And even better, she doesn't have to touch the screen at all, which is good because she would get lost in the different options. She has more limited intellectual or I should say technical capabilities now, so all she has to do is say "hey Facebook call ___" and it does! We are all very, very happy with this purchase, and I'm getting a second one for my house! ... show more
Reviewed in the United States on September 10, 2021 by Milleniumgirl67
    • I WANT to love this thing, but they make it sooo hard...
Style: TV
I WANT to love this thing, but they make it sooo hard... As we've made the purchases we push through and use, and enjoy them... but I'd be hesitant to really recommend someone buy one... Next Generation maybe? Positives: Bought these for myself, mom, and sister, and father in law... We use it almost every weekend and love how it connects the family. We have young kids and the grandparents get to see them run around, and now the kids recognize their voice etc. After you're done its ALMOST like you sat next to them on the couch and had a good chat... Now very good during COVID isolation as well... The AR is fun for kids and adults and the story time thing is cool. Negatives: They had such a strong chance for a GREAT product, but the negatives are almost to the point where I'd be iffy about actually recommending this to someone. Making and Connecting on calls - Linking up multiple people is for some unknown reason, always a pain... You can sign in through Facebook Messenger AND/OR WhatsApp... BUT if you want too add people to calls they need to be signed into the same thing (Messenger or Whatsapp), and you can only ADD someone to call, you can't combine a received call... I bought the ones that hookup to your TV, so I'll admit this is partially due to that, but you effectively need to call ahead, make sure everyone has their TV's to the right input, and is signed into the right service. As my sister said this morning, you come near to starting a family fight while trying to get the call going asking why someone isnt signed into the right service (see below). Also while combining calls (specifically for having 3 people on a call, it just shows the middle of the field of view of the camera and cuts off the sides... My mom inevitably can only see me in the center of the picture and misses my kids running around, and I in turn see my mom well centered, but only see my sisters cat which is situated between her and her husband... Set-up - It should be easy, but its not... Initial set up is KIND OF intuitive, but its not as simple as many other things... Its not impossible, and even after initial set up things don't always seem to stick... I (the tech knowledgeable 30 something) inevitably spend sometime face-timing or phoning the person on the other end to help them re-sign into something (even I've experienced being randomly signed out of profiles). Image Quality, Zoom, and following - We're all used to HD or 4K... and this is definitely not that quality... In a wide field of view the 12 mp camera does fine BUT when it "Zooms" in on you its only digital zoom so picture quality degrades quickly... The camera follows you nicely for big motions but sometimes seems to kind of have some ADD and randomly goes "Squirrel!" and zooms to another part of the room or just decides it doesn't like someone and won't include them in the picture... You can choose someone for the camera to focus on, but honestly having the OPTION just being able to manually control where the camera is looking would be super nice.. AR only tracks (3) faces which is kinda lack luster... even in a family of 4 someone is left out... ... show more
Reviewed in the United States on December 23, 2019 by Nom de Plume

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