DELLA Vita Series 12000 BTU Mini Split AC 21 SEER2 Cools Up to 550 Sq.Ft, Works with Alexa, Wifi Enabled Air Conditioner & Heater with 1 Ton Pre-Charged Heat Pump
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Size: 12,000 BTU - 230V / 21 SEER2 - WIFI
Features
- [STRONG SYSTEM] This air conditioner is designed with several smart functions that make it easy to use: 4D air flow(up-down left-right), I feel mode, 24 hour timer, sleep mode, eco energy saving mode, multiple fan speeds, turbo function, heating, cooling, dry and auto modes.
- [ENERGY EFFICIENT COOLING] This 12000 BTU/h, 21 SEER2, 208-230V, ETL Listed, AHRI Certified pre-charged air conditioner unit features a ductless mini split inverter plus system with a heat pump (up to 19F/ -7C) and DC Inverter technology provides up to 30% power savings. Full 9.84ft copper line(Standard size 1/4" & 3/8" outer dimension copper pipes) and 6.56ft outlet drain pipe (inner/outer diameter size: 15.5mm/16.9mm) installation kit included. Maximum Fuse Size is 10A.
- [SMART SENSOR] The unit will sense room temperature at the remote control, instead of at the indoor unit during cooling mode. It then adjusts airflow and temperature accordingly, resulting in the ultimate in personal comfort control and energy savings.
- [QUIET OPERATION & INSTALLATION] This air conditioner is ultra silent at only 41 dBa. The unit provides equal airflow in every part of your room and can adjust to 60-90 degrees Fahrenheit to suit your comforts in just a few minutes.Line-set vacuuming is required during installation. Any alteration of line-set length requires adjusting freon levels.This system mandates professional installation it's not a DIY mini split AC.
- [AMPLE COVERAGE] This unit provides cooling and heating for up to 550 square feet and is able to work in environments as low as 19 degrees Fahrenheit. Filled with the new R32 refrigerant, ensures the best air quality both indoors and outdoors. Competitors use an older refrigerant that is more harmful to the environment. If additional refrigerant needs to be added to the lines, check R32 availability at your local seller.
Brand: Della
Capacity: 1 Tons
Cooling Power: 12000 British Thermal Units
Special Feature: Remote Controlled, Quieter, Multiple modes, Fast Cooling, Dehumidifier
Product Dimensions: 7.87"D x 29.96"W x 11.61"H
BEE Star Rating: 4 Star
Seasonal Energy Efficiency Ratio (SEER): 21
Color: White-R454B Series
Voltage: 230 Volts
Noise Level: 41 dB
Manufacturer: DELLA
Part Number: 12K2VR-21S-QC-I+O_1
Item Weight: 59 pounds
Product Dimensions: 29.96 x 7.87 x 11.61 inches
Country of Origin: China
Item model number: 12K2VR-21S-QC-I+O
Size: 12,000 BTU - 230V / 21 SEER2 - WIFI
Color: White-R454B Series
Style: White-R454B Series
Power Source: Corded Electric
Voltage: 230 Volts
Installation Method: Split System
Item Package Quantity: 1
Sound Level: 41 dB
Special Features: Remote Controlled, Quieter, Multiple modes, Fast Cooling, Dehumidifier
Batteries Included?: No
Batteries Required?: No
Capacity: 1 Tons
Floor Area: 550 Square Feet
Date First Available: May 5, 2023
Frequently asked questions
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Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Size: 12,000 BTU - 230V / 21 SEER2 - WIFI
Headliner - I am very impressed with the value and performance of this unit so far, after about 1 month of use in VERY cold conditions. Detail about the unit it's self - So this Della is produced by Midea, like many others, it is very similar to units like the Pioneer brand which is also a Midea product; but not identical with small differences such as the remote control and the APP. Upon contacting Della for support, I was provided with "manufacturer's documentation" that was branded "AUX", another brand produced by Midea and commonly sold on Amazon and other retailers; I have no issue with this, it's just an observation. Tip I learned for successful installation- Let me start with the tip I learned first, to help others avoid this installer error. When I first installed the unit it immediately went into error mode after about 30-60 when trying to heat; it displayed a code of (I think this was the code) "E5" as I recall. I have installed other heat pumps before, I am an experienced builder and have an electronics background yet I still missed on this detail! Here's the catch, I had inadvertently swapped L1 and L2 wires between the indoor and outdoor units. Thinking they are both "HOT", I had not paid enough attention to insure I had connected L1 to L1 and L2 to L2. On dumb appliances like an oven, dryer, or water heater, this does not matter, and I had just finished wiring all of those and had that mindset when I wired this up. I knew I had the hot/load wires connected to the Load terminals, but did not realize the phase would matter. When these were incorrectly paired, the unit turned on and was fully responsive but would go into error mode when trying to heat. After correcting these swapped wires, the issue was immediately resolved. I also used a Square-D SDSA1175 surge suppressor at the disconnect box on all my heat pump installations; it seems that many heat pump issues are related to failed control boards, with that in mind it is my theory that a surge suppressor is good practice for a heat pump. Regarding customer support- I reached out to customer support and immediately got a human on the phone who spoke perfect English (a bonus for me as I only speak English). While this rep was not a trained technician, they were very responsive to my needs, understanding of the issue, and emailed me several technical documents which went much deeper into detail than what was provided with the heat pump. The next step if these documents were not successful would have been to put me in contact with their technician but, using the documents led me to the discovery of my error in swapping L1/L2 between the indoor and outdoor units. Upon correcting that, the error code never re-appeared and the unit began blasting heat! So kudos to the tech support and a notch in my humility belt as this was my error. All-in, tech support helped me resolve the issue I induced within a few hours' time. I did recommend that they document and flag for future customer support issues with E5 to immediately suggest checking the L1/L2 wires between IDU and ODU. Which unit I bought and Install details - I bought the 1-Ton / 12k BTU for a 725sqft basement remodel that is a daylight basement with 3 concrete sides; The area is very well insulated. I also bought the 240v R32 model. I was a bit hesitant of this newer gas as my local HVAC resources are not familiar with it. Installation was the same as the other heat pumps I've installed, a bit of a pain to connect the copper lines to the back of the indoor unit due to being mounted on a stud wall that was up against a concrete wall so the copper lines had to be rather custom bent to go into the stud-wall, up and over the concrete wall but luckily I was successful on first attempt simply using a cheap $20 bender commonly available on Amazon. I used the stock flares that came pre-flared on the ends of the pipes too, no thread sealer, and did torque to the recommended settings. I pulled a vacuum using a micron gauge; it got down to about 400 after several hours and after a few hours of sitting it remained below 500 so I called that good and opened the valves. How well it works- Very well! A 1-ton is only rated for about 450-500sqft and I am successfully using this in about 725sqft, two areas separated by a hallway. The unit points into the hallway which is helpful in pushing air into the secondary area which granted is not quite as warm but is very satisfactory. And this area is recently and very well insulated which is a bonus. The unit is extremely quiet, both indoor and out. I installed this in the winter of 2023, temps were a bit above freezing in the pacific northwest; it was able to bring the whole 750 sqft up to about 68-70 in very short order, a few hours, which is exceptional in my opinion as the area was cold soaked for weeks. Since then, the temps have dropped to record lows here of 5 degrees F. We really did not notice any difference in the operation and performance of this DELLA, we just left the settings at 68-70 and it kept the area 68-70. I have a Daiken 18000BTU for the upstairs area which is closer to 1300sqft and not nearly as well insulated; that unit typically is sufficient for the space but in these record lows, it had issues remaining running with the cold temps and did some short cycling. Features- This Della has an excellent set of features. I really like the independently selectable vertical and horizontal louver swing that can be controlled from the remote. The remote also has an option to toggle between the setpoint and the actual measured temperature at the remote; a feature our Daiken does not have. It came with WiFi built in (another feature our Daikin does not have) and it came with an App. The App unfortunate is only useful for basic operation, this is probably the least exciting aspect of this purchase. The app has a scheduler, but it can only turn the unit on or off... Really? It does not have goe-fencing or any other common features I'd expect as these are commonly available this day in age. If more modern remote control is needed, I will go with something like the Cielo Breeze (I use that on the Daikin, while its powerful it still is complicated and a bit unintuitive). From the remote, there are several other power user options like self clean, sleep temporary timer, a on/off timer; I like the remote! The fan speed is selectable although we leave it on Auto and it is very quiet. I like the LED display on the front of the unit as well, this can also be toggled on/off from the remote Longevity- I've only had this up and running for a bit over a month, no issues at this point. So, that's not the most useful data point. I have had the top off the external unit to "have a look" it looked well-built. Summary - I'd never heard of DELLA before this but I get it, DELLA is a brand, selling a slightly customized Midea heat pumps like many other companies. So far, my experience has been exceptional in all regards from performance to value, to customer services. I am one to gable on things like this, at $625 the risk was well worth it for me. This was no harder to install than any other similar unit and didn't have any "unusual" quirks like abnormal threads. or fittings. At this time I would not hesitate to buy another one of these.
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Reviewed in the United States on January 16, 2024 by Markcm
Size: 12,000 BTU - 230V / 21 SEER2 - WIFI
Researching something this complicated is difficult... let me stop you right here and now... this is the one to buy. After diving down the rabbit hole trying to find the best cost/value I ended here at this product: DELLA 12000 BTU Mini Split AC 21 SEER2. I purchased a stand and line set covers as in the picture. My dad has installed many of these and says most of the outdoor units are basically all the same... not sure if that is totally true but if it is you need to rely on the company you buy it from in case you need their help. I needed Della's help, in my installation the wire from the indoor unit to the outdoor one was shorter than the copper line set... but because you don't want your coolant lines sagging below the outdoor unit and you don't want to coil them up because that will cause the coolant to pool up. So, I reached out to Della and told them my wire was short and I sent them pictures of it. They gladly resolved my situation and even followed up with me after the fact!!! that is good customer service. (remember you attract more bees with honey - meaning give these folks the level of respect you expect) After being in the service industry for 30 years I know who I enjoyed working for and who I didn't... those that afforded me respect got that in turn. I don't need 12k btu for my small office but the cost benefit of buying this one was too great to pass up, and, if I keep my door open it helps the rest of the house so my main ac unit doesn't need to come on (as often). Installation: I'm not going to say installation is for everyone... I'm handy and was able to get it all installed and wired up and then called up my dad who brought his gauges, put a negative charge on the system. We waited over night to make sure it didn't lose any vacuum and after that, I pulled the gauges and pump off the system, released the coolant and turned it on... I immediately had cold air and I tested the heat... since then it was cold in my office so I turned the heat on and warmed it a touch... today I need it to be cool. Again, I would recommend you stop shopping and searching and review reading and just calm yourself and buy this one!
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Reviewed in the United States on June 4, 2024 by 3D Reviews 3D Reviews
Size: 12,000 BTU - 230V / 21 SEER2 - WIFI
The packages arrived quickly and in good condition. We ended up having to return it due to a mistake. But Align was resonable and was able to help us through the return process. Already ordered another one with them!!
Reviewed in the United States on April 28, 2025 by Vasquez
We unboxed it and noticed the indoor part was not assembled correctly, delaying the installation a month. The unit worked with light use for six months until a thumping sound coming from the outdoor unit, some insulation had come loose an got in the fan! Della has decided the unit is fine after we removed the loose insulation, even though it is under warranty!
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Reviewed in the United States on March 29, 2025 by MC ROB
Size: 12,000 BTU - 230V / 21 SEER2 - WIFI
Nice and works well, just thought the discharge air would be cooler
Reviewed in the United States on May 23, 2025 by That_Ark_Guy
Easy install split system. I had an a/c guy check it out when I got done. Works great. Remote and phone apps are a plus. Works well as advertised.
Reviewed in the United States on May 3, 2025 by Magic Magic
Size: 12,000 BTU - 230V / 21 SEER2 - WIFI
Works great for my upstairs room
Reviewed in the United States on May 7, 2025 by Jennifer