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Cooper & Hunter 12,000 BTU PTAC Packaged Terminal Air Conditioner & Heat Pump – Built-In 3.5kW Electric Heater – Includes Wireless Smart Kit, Remote & Power Cord – R-32 Refrigerant

  • Based on 397 reviews
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Availability: In Stock.
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Arrives Sunday, Jun 14
Order within 13 hours and 25 minutes
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Size: 12000 BTU (1 Ton)


Color: White


Features

  • Cooper & Hunter 12,000 BTU Packaged Terminal Air Conditioner (PTAC) with 3.5 kW Electric Heater, charged with R-32 refrigerant. Enjoy reliable year-round cooling and heating in both residential/commercial uses such as hotel rooms, apartments, homes, or dorms.
  • This system is designed for 230/208V (1Ph, 60Hz) and comes with a 20A power plug (with a reset breaker). Please verify that you have the right receptacle before placing the order.
  • For new installations without an existing sleeve/grille, the wall sleeve and exterior grille are needed (not included in this listing).
  • All-Season Indoor Comfort - Heater, air conditioner, and fan modes allow customizable comfort for every season.
  • Smart Control & Convenience - Includes a wireless smart kit and remote for easy temperature, fan, and mode adjustments, allowing precise climate control. This Heating and Cooling PTAC Unit can also be controlled using the digital button control panel with LED display, or with the included remote controller.
  • This item ships via freight due to its size and weight. It will be delivered to the nearest accessible point outside your home. The carrier will reach out to coordinate delivery.

Brand: Cooper & Hunter


Capacity: 1 Tons


Cooling Power: 12000 British Thermal Units


Special Feature: Auto Defrost, Auto Restart, Fresh Air Ventilation, Heating & Cooling Function, WiFi Enabled


Product Dimensions: 21"D x 42"W x 16"H


Start year: 2012


Seasonal Energy Efficiency Ratio (SEER): 12


Color: White


Voltage: 230 Volts


Noise Level: 49 Decibels


Cooling Power: 12000 British Thermal Units


Additional Features: Auto Defrost, Auto Restart, Fresh Air Ventilation, Heating & Cooling Function, WiFi Enabled


Color: White


Noise: 49 Decibels


Refrigerant: R-32


Inverter Type: Has Inverter


Installation Type: Packaged


Compressor Type: rotary


Is Outdoor Unit Required: No


Air Conditioner Application: Residential/Commercial


Core Material: Either Copper or Aluminum


Voltage: 230 Volts


Power Source: Corded Electric


Cable Length: 6.5 Inches


Is Product Cordless: No


Seasonal Energy Efficiency Ratio (SEER): 12


Efficiency: High


Control Method: App, Remote, Touch


Controller Type: App Control


Number of Power Levels: 2


Warranty Type: Limited


BEE Star Rating: No


Number of Heating Elements: 1


Brand Name: Cooper & Hunter


Start Year: 2012


Model Name: Cooper & Hunter Packaged Terminal Air Conditioner (PTAC)


Model Number: CH-PTW-12HPGF


Included Components: PTAC and Smart Kit


Manufacturer: Cooper & Hunter


Item Type Name: Packaged Terminal Air Conditioner


Unit Count: 1.0 Count


Warranty Description: 7 year compressor, 5 year parts


Item Dimensions D x W x H: 21"D x 42"W x 16"H


Item Weight: 108 Pounds


Window Opening Maximum Width: 42 Inches


Window Opening Minimum Height: 16 Inches


Window Opening Minimum Width: 42 Inches


Window Opening Maximum Height: 24 Inches


Capacity: 1 Tons


Floor Area: 575 Square Feet


Room Type: Multi-purpose Room


Form Factor: PTAC


Number Of Circuits: 1


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Sunday, Jun 14

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

🚀 Abunda's Overview

This is our summary and key points to consider based on customer reviews.


Based on the majority of the customer reviews, the 12,000 BTU Heat Pump from Copper Hunter is generally well-received. It is praised for its easy installation, energy efficiency, digital temperature setting, and how effectively it heats up a space. However, some customers have raised concerns about maintaining an even temperature and noticeable vibrations, especially when working in the heat pump mode.

Pros

  • 👍 Easy and quick to install, especially in pre-existing sleeves.
  • 👍 Offers heat pump capability in addition to simple heat strips.
  • 👍 Efficient at heating spaces, generally above 400 square feet.
  • 👍 Quieter operation compared to older or different models.
  • 👍 Digital temperature setting is easy to read and change.

Cons

  • 👎 Struggles to maintain an even room temperature according to users.
  • 👎 Can get noisy at certain times, particularly during the supposed defrost cycle.
  • 👎 May create noticeable vibrations, especially in heat pump mode.

Should I Buy It?

If you need a system that's easy to install and effectively heats up larger spaces, then this product could be suitable. However, be prepared to manage some temperature discrepancies and potential noise and vibration issues. Overall, it seems like a worthwhile purchase considering the high levels of user satisfaction.


  • Cool and satisfying
Size: 12000 BTU (1 Ton) Color: White
Easy to install and does the job. Not too loud either. Also great Amazon customer service. Cover arrived slightly damaged and a replacement was sent quickly.
Reviewed in the United States on August 18, 2024 by Z

  • Super compact
Size: 12000 BTU (1 Ton) Color: White
For the price the performance is top notch. I put it in a house 480 sq ft. It cools it better than a mini split. The air flow is great. It also has a low profile, which makes it a sleek design. Just keep in mind the sleeve and outside grill is NOT included. You have to order these separately. So make sure you price the ones that include those, might save you some money. This was easy to install. ... show more
Reviewed in the United States on July 27, 2024 by B. Moore

  • Loud
Size: 12000 BTU (1 Ton) Color: White
Gets the job done but man is it LOUD!!!
Reviewed in the United States on March 18, 2026 by Danielle Kizzire Smith

  • Great unit! Great unit!
Size: 12000 BTU (1 Ton) Color: White
Needed to replace our 14-year old unit and this unit was recommended. I’ve never made this large of an online purchase but felt it was safe ordering through Amazon. We had a friend install the unit. As it was a standard size, it was easy to install—pull out the old and push in the new (our previous sleeve and grille fit, so we didn’t need to purchase them). The unit is very quiet and I love the digital capabilities—our old unit had dials for the settings. My only gripe was the delivery. I was told (in the “checkout” process) that the Amazon driver would contact us to make delivery arrangements, since this was a large item; however, they didn’t. We woke up one morning and it was on our porch (sometime before 7am), on its side—a heat pump unit should never be laid on its side, and we didn’t know any better, so we brought it in, like it was delivered. Thankfully, we didn’t have any issues. ... show more
Reviewed in the United States on July 9, 2022 Reviewed in the United States on July 9, 2022 by B. Garthright

  • Look for another option
Size: 12000 BTU (1 Ton) Color: White
Unit was easy to install and set up. It worked great for the first few months. The unit iced up one day, so I turned it off to let it defrost. After it defrosted it worked for a short while. During a cold day the unit completed shut down and would not restart. Tech support was not very helpful and they gave me a number for a local hvac business. If you do buy this unit, which I wouldn't recommend, make sure you register it immediately or the warranty will not be valid. ... show more
Reviewed in the United States on December 8, 2025 by Cornelius Robert Yntema

  • Great product
Size: 12000 BTU (1 Ton) Color: White
Very powerful and cools the living room space. Easy to install. Not heavy
Reviewed in the United States on July 31, 2025 by Andre D. Klass

  • Just Set and Chill
Size: 12000 BTU (1 Ton) Color: White
It keeps me cool in the summer and warm in the winter. It's quiet and easy to adjust. No problems for the first several months with nearly daily use. What more need I say? Well, the set up directions could be a tad clearer.
Reviewed in the United States on February 20, 2025 by David

  • PTAC Unit - Cooper & Hunter
Size: 12000 BTU (1 Ton) Color: White
It’s not the same quality as the PTAC unit that I replaced. It takes longer to heat up! It is working though!
Reviewed in the United States on November 30, 2025 by clarence perkins

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