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Cooper & Hunter 12,000 BTU PTAC Packaged Terminal Air Conditioner & Heat Pump – Built-In 3.5kW Electric Heater – Includes Wireless Smart Kit, Remote & Power Cord – R-32 Refrigerant

  • Based on 393 reviews
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Availability: In Stock.
Fulfilled by Amazon

Arrives Friday, Oct 24
Order within 3 hours and 37 minutes
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Size: 12000 BTU


Color: White


Features

  • Cooper&Hunter Packaged Terminal Air Conditioner and Heater (SKU: CH-PTW-12HPGF) with 12,000/11,800 BTU/h Cooling capacity, 10,800/10,500 BTU/h Heating capacity + 3.5 kW 10,900/8,900 BTU/h Electric Heater Perfect for residential/commercial/hotel us
  • This system is designed for 230/208V,1Ph,60Hz, charged with R-32 refrigerant, and comes with a 20A power plug with a reset breaker. Please verify if you have a right receptacle before placing the order.
  • For new installations, wall sleeve and exterior grille are required but not included in the listing and have to be purchased additionally.
  • This Heating and Cooling PTHP Unit can be controlled using standard digital push button control panel with LED display, included remote controller, or a compatible wireless smartphone device.
  • This item ships via freight due to its size and weight. It will be delivered to the nearest accessible point outside your home. The carrier will reach out to coordinate delivery.

Brand: Cooper & Hunter


Capacity: 1 Tons


Cooling Power: 12000 British Thermal Units


Special Feature: Heating And Cooling Function, Remote Controlled, WiFi Enabled


Product Dimensions: 21"D x 42"W x 16"H


BEE Star Rating: No


Seasonal Energy Efficiency Ratio (SEER): 12


Color: White


Voltage: 230 Volts


Noise Level: 49 dB


Manufacturer: ‎Cooper & Hunter


Part Number: ‎CH-12PT


Item Weight: ‎108 pounds


Item model number: ‎CH-PTW-12HPGF


Is Discontinued By Manufacturer: ‎No


Size: ‎12000 BTU


Color: ‎White


Power Source: ‎Corded Electric


Voltage: ‎230 Volts


Installation Method: ‎Packaged


Sound Level: ‎49 dB


Special Features: ‎Heating And Cooling Function, Remote Controlled, WiFi Enabled


Included Components: ‎PTAC and Smart Kit


Batteries Included?: ‎No


Batteries Required?: ‎No


Warranty Description: ‎7 year compressor, 5 year parts


Capacity: ‎1 Tons


Floor Area: ‎575 Square Feet


Cable Length: ‎6.5 Inches


Date First Available: January 2, 2019


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Friday, Oct 24

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Leasing options through Acima may also be available during checkout.

Learn more about financing & leasing here.

Top Amazon Reviews

🚀 Abunda's Overview

This is our summary and key points to consider based on customer reviews.


Based on the majority of the customer reviews, the 12,000 BTU Heat Pump from Copper Hunter is generally well-received. It is praised for its easy installation, energy efficiency, digital temperature setting, and how effectively it heats up a space. However, some customers have raised concerns about maintaining an even temperature and noticeable vibrations, especially when working in the heat pump mode.

Pros

  • 👍 Easy and quick to install, especially in pre-existing sleeves.
  • 👍 Offers heat pump capability in addition to simple heat strips.
  • 👍 Efficient at heating spaces, generally above 400 square feet.
  • 👍 Quieter operation compared to older or different models.
  • 👍 Digital temperature setting is easy to read and change.

Cons

  • 👎 Struggles to maintain an even room temperature according to users.
  • 👎 Can get noisy at certain times, particularly during the supposed defrost cycle.
  • 👎 May create noticeable vibrations, especially in heat pump mode.

Should I Buy It?

If you need a system that's easy to install and effectively heats up larger spaces, then this product could be suitable. However, be prepared to manage some temperature discrepancies and potential noise and vibration issues. Overall, it seems like a worthwhile purchase considering the high levels of user satisfaction.


  • great A/C unit
Size: 15000 BTU Color: White
Easy to use, has a remote with app control, cooling and heat. Keeps the good size room comfortable . Took a few days to ship unsure why. regained a room we were unable to have comfort in
Reviewed in the United States on September 8, 2025 by Donald Keoun

  • Great product
Size: 12000 BTU Color: White
Very powerful and cools the living room space. Easy to install. Not heavy
Reviewed in the United States on July 31, 2025 by Andre D. Klass

  • Good but could be great!
Size: 15000 BTU Color: White
Great unit, runs very quiet and cools as well if not better than the Amana we replaced. I would give this 5 stars but the remote and app are not good at all. The remote only works if you are literally within 4 feet of the unit. My plan was to mount the remote near the office entry but it won’t work even at 15 feet away from the unit. The app is very basic and no fine tuning at all. The app should teach energy usage among other things at this price point. Overall a good unit at less the cost of the Amana PTAC units. Hoping it last! ... show more
Reviewed in the United States on August 5, 2025 by darrell land

  • Never Shuts Off and Made My Bill Electric $450
Size: 15000 BTU Color: White
So first off, I got a whole new breaker and outlet and ran wire just for this thing, it still never wanted to blow hot air right, because it would blow like Luke warm air in the middle, and freezing cold air on the sides, only way to get it to somewhat stop making it do that, was to splice it into the wire in the wall and put it in a junction box. Also, no matter what we did, it never shut off. The heat would stop, but it would keep blowing cold air and stayed on, so our electric bill got up to $450, when it's normally $100, before we were finally able to realize it was sucking up so much electricity. This was such a waste of such hard earned money, I wish I had just gotten the mini split unit I was looking at, because this is such a broken waste, and you can't even return it or get a refund or anything after you waste all that money. ... show more
Reviewed in the United States on January 2, 2025 by Alan Turner

  • Damaged in shipping but works well
Size: 15000 BTU Color: White
Shipping was fast. Came 2 days early resulting in being left outside in rain for 2 days. Dried it out and found that the fan was dislodgec in shipping. Due to the significant weight and hassle with returning the item, dissaslembled and put the fan back in the bearing. Works great. Replaced a 12 year old unit and now the room is cooled properly. Seems to be as advertised. Not the sellers fault that shipping was not as expected. Would buy again, but make sure you are prepared for an early delivery. Will see how durable the unit is as the prior Aman unit lasted 12 years. ... show more
Reviewed in the United States on July 12, 2024 by KCarson

  • Old House
Size: 15000 BTU Color: White
We had an old PTAC unit crap out on us in the middle of Summer in this 1940's house we just bought. No warranty & AC guys told us to just replace it. Bet. We got this C&H 15,000 BTU PTAC unit and it arrived in like 3 days. It slid right into the wall sleeve of the old one even though it was a different brand. Easy install. Immediately functioned without issue. We did also have to buy a wall adapter for the plug was an old incompatible one but it wasn't overly expensive. Instant relief from the smoldering heat. Super quiet. Remote works properly. We are definitely happy with our purchase. ... show more
Reviewed in the United States on July 5, 2024 by Maddylne Davis

  • Just Set and Chill
Size: 12000 BTU Color: White
It keeps me cool in the summer and warm in the winter. It's quiet and easy to adjust. No problems for the first several months with nearly daily use. What more need I say? Well, the set up directions could be a tad clearer.
Reviewed in the United States on February 20, 2025 by David

  • No warrenty or registration paper work came with unit.
Size: 15000 BTU Color: White
Does this come without any warrenty? If so it must be a piece of junk. It slipped right in and works but dissapoint it come without warrenty.
Reviewed in the United States on February 28, 2025 by Stacy

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