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Cooper & Hunter 12,000 BTU PTAC with Heating & Wireless Smart Kit

Based on 170 reviews
Condition: New
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$944.97
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Availability: In Stock.
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Arrives Wednesday, Nov 11
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At a glance

Condition
New
Size
12000 BTU (1 Ton)
Color
White
Model
CH-PTW-12HPGF
Capacity
1 tons
Dimensions
21"D x 42"W x 16"H
Weight
108 lb
In the box
PTAC and Smart Kit
Warranty
7 year compressor, 5 year parts

Features 5

  • Cooper & Hunter 12,000 BTU Packaged Terminal Air Conditioner (PTAC) with 3.5 kW Electric Heater, charged with R-32 refrigerant. Enjoy reliable year-round cooling and heating in both residential/commercial uses such as hotel rooms, apartments, homes, or dorms.
  • This system is designed for 230/208V (1Ph, 60Hz) and comes with a 20A power plug (with a reset breaker). Please verify that you have the right receptacle before placing the order.
  • For new installations without an existing sleeve/grille, the wall sleeve and exterior grille are needed (not included in this listing).
  • All-Season Indoor Comfort - Heater, air conditioner, and fan modes allow customizable comfort for every season.

Description

With 25+ years of experience, Cooper&Hunter is a trusted leader in HVAC. The brand is committed to delivering innovative, high-quality, and energy-efficient air conditioning solutions. Operating in over 50 countries and expanding rapidly in the US, Cooper&Hunter offers dedicated support in English, Spanish, Mandarin, Russian, and Ukrainian, available Monday-Friday, 9 AM to 5 PM, ensuring top-tier service for customers and technicians. What is a PTAC unit and where is it typically used? A PTAC is an all-in-one heating and cooling system installed through a wall. Ideal for hotels, apartments, condos, dorms, offices, assisted living centers, and commercial/residential spaces needing single-room climate control and energy efficiency. Does this Cooper&Hunter PTAC provide both heating and cooling year-round? Yes! This unit delivers powerful cooling or heating with eco-friendly R-32. Heat pump for efficiency and electric heater for cold weather. This PTAC is optimal for comfort and energy savings. Can I control this PTAC remotely and does it work with smart systems? Yes! Included WiFi smart kit enables smartphone control from anywhere. Perfect for property managers to pre-condition rooms or monitor multiple units. Compatible with building management systems. How energy efficient is this PTAC compared to traditional HVAC systems? Up to 30% more efficient than traditional HVAC systems. Individual room control eliminates wasted energy on unoccupied spaces. Heat pump prioritizes efficiency before electric heat activates. What size room does a 9000, 12000, or 15000 BTU PTAC unit cool and heat effectively? Always choose BTU capacity based on advice from a licensed HVAC professional; 9000 BTU: 300-400 sq ft (hotel rooms, studios, small office). 12000 BTU: 400-550 sq ft (larger rooms, offices). 15000 BTU: 550-700 sq ft (suites, conference rooms).

Specs 44

Brand Cooper & Hunter
Capacity 1 tons
Cooling Power 12000 british thermal units
Special Feature Auto Defrost, Auto Restart, Fresh Air Ventilation, Heating & Cooling Function, WiFi Enabled
Product Dimensions 21"D x 42"W x 16"H
Start year 2012
Seasonal Energy Efficiency Ratio (SEER) 12
Color White

Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Wednesday, Nov 11

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

🚀 Abunda's Overview

This is our summary and key points to consider based on customer reviews.


Based on the majority of the customer reviews, the 12,000 BTU Heat Pump from Copper Hunter is generally well-received. It is praised for its easy installation, energy efficiency, digital temperature setting, and how effectively it heats up a space. However, some customers have raised concerns about maintaining an even temperature and noticeable vibrations, especially when working in the heat pump mode.

Pros

  • 👍 Easy and quick to install, especially in pre-existing sleeves.
  • 👍 Offers heat pump capability in addition to simple heat strips.
  • 👍 Efficient at heating spaces, generally above 400 square feet.
  • 👍 Quieter operation compared to older or different models.
  • 👍 Digital temperature setting is easy to read and change.

Cons

  • 👎 Struggles to maintain an even room temperature according to users.
  • 👎 Can get noisy at certain times, particularly during the supposed defrost cycle.
  • 👎 May create noticeable vibrations, especially in heat pump mode.

Should I Buy It?

If you need a system that's easy to install and effectively heats up larger spaces, then this product could be suitable. However, be prepared to manage some temperature discrepancies and potential noise and vibration issues. Overall, it seems like a worthwhile purchase considering the high levels of user satisfaction.


Price and quality
Size: 12000 BTU (1 Ton) Color: White
Price and quality were excellent and installation was a breeze.
Reviewed in the United States on August 29, 2026 by Michael W.

Great unit and delivered early!
Size: 12000 BTU (1 Ton) Color: White
I was pleasantly surprised by this unit! Not only did it deliver 3 days early (which was a huge bonus for us) it works fantastic. It cools very well. I love that it has an app so I can control it without having to be there. Great buy!!!
Reviewed in the United States on June 23, 2026 by Lauren

So easy to install. Updated comment after use.
Size: 12000 BTU (1 Ton) Color: White
We had a 12 year old PTAC in our apartment, so I wanted to upgrade before it died completely. After researching the available units, I settled on this Copper Hunter. I liked the idea it was also a Heat Pump and not just heat strips. Because I already the sleeve in the wall, just slid out the old, slid in the new (perfect fit) and BAM, I was upgraded. We had that super cold snap in December and wind chills were near -30 degrees. (we are near 700 square feet of area) We stayed super toasty! It has a digital temperature setting that is easy to read and change. The only thing that keeps me from 10 Stars is it doesn't keep an even temp. We can set it on 70 degrees, and it may get 75 or higher in our room, but if we lower it even 1 degree then the room cools way down. But easy to change, so no big, I guess. Oh, much quieter than our previous unit. Energy efficiency, time will tell... UPDATE. After a few months of winter, I am not as pleased as originally. When it gets into the low 30's and 20's it still keeps us plenty warm. But at times it gets very noisy. It may be the defrost cycle. It has trouble maintaining an even temperature in our apartment. I can set it at 68 for the night and it may get up to 75 in small apartment. I turn I down 1 degree and it now gets below 70. If it's warmer outside say in the 40's I have to bump the temp up over 70 to keep it warm. I realize it matters if the heat strips have to come on, but at times when it's cold I sounds like it is going to come apart. Warmer weather is coming, just hope the cooling setting works better. ... show more
Reviewed in the United States on January 10, 2023 by RGC

Look for another option
Size: 12000 BTU (1 Ton) Color: White
Unit was easy to install and set up. It worked great for the first few months. The unit iced up one day, so I turned it off to let it defrost. After it defrosted it worked for a short while. During a cold day the unit completed shut down and would not restart. Tech support was not very helpful and they gave me a number for a local hvac business. If you do buy this unit, which I wouldn't recommend, make sure you register it immediately or the warranty will not be valid. ... show more
Reviewed in the United States on December 8, 2025 by Cornelius Robert Yntema

it is exactly as described
Size: 12000 BTU (1 Ton) Color: White
easy install, measurements exactly as stated
Reviewed in the United States on July 24, 2026 by Melissa Escarzaga

Great unit!
Size: 12000 BTU (1 Ton) Color: White
Needed to replace our 14-year old unit and this unit was recommended. I’ve never made this large of an online purchase but felt it was safe ordering through Amazon. We had a friend install the unit. As it was a standard size, it was easy to install—pull out the old and push in the new (our previous sleeve and grille fit, so we didn’t need to purchase them). The unit is very quiet and I love the digital capabilities—our old unit had dials for the settings. My only gripe was the delivery. I was told (in the “checkout” process) that the Amazon driver would contact us to make delivery arrangements, since this was a large item; however, they didn’t. We woke up one morning and it was on our porch (sometime before 7am), on its side—a heat pump unit should never be laid on its side, and we didn’t know any better, so we brought it in, like it was delivered. Thankfully, we didn’t have any issues. ... show more
Reviewed in the United States on July 9, 2022 by B. Garthright

Just Set and Chill
Size: 12000 BTU (1 Ton) Color: White
It keeps me cool in the summer and warm in the winter. It's quiet and easy to adjust. No problems for the first several months with nearly daily use. What more need I say? Well, the set up directions could be a tad clearer.
Reviewed in the United States on February 20, 2025 by David

Great product
Size: 12000 BTU (1 Ton) Color: White
Very powerful and cools the living room space. Easy to install. Not heavy
Reviewed in the United States on July 31, 2025 by Andre D. Klass
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