Chillax Giraffe Pro Smart Baby Monitor – WiFi Baby Monitor with Full HD 1080p Camera and 4.3” Video Parent Unit, Privacy Protection Switch, Auto Dimming LED, Gooseneck, 2-Way Audio, Night Vision
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Availability:
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Arrives
Thursday, Dec 4
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Size: Giraffe Pro
Features
- Your Eyes & Ears - Stay connected with your little one wherever you are. This baby camera monitor comes with a parent control unit that shows a high-definition live feed of the nursery or baby room.
- Privacy Controls - The baby monitor camera features a physical switch for switching WiFi connectivity on or off. Through the ChillaxCare app, you also have control over who views the video feed.
- Communicate With Baby - The baby camera monitor with phone access also has a mic and speaker so the baby can hear the sound of your voice or sounds and lullabies played through the parent unit.
- A Clear View - With its flexible gooseneck, each of our baby monitors with camera may be adjusted to give you the perfect viewing angle. The parent unit lets you watch a live feed in full-color HD.
- More Features - Download the ChillaxCare app to access more features of this video baby monitor - motion-activated recordings, smart zone detection, sleep analysis, and unlimited remote live streams.
Brand: CHILLAX
Color: White
Compatible Devices: Smartphones
Screen Size: 4.3 Inches
Item Dimensions LxWxH: 7.87 x 3.54 x 6.3 inches
Item Weight: 1 Kilograms
Sensor Type: Auditory
Battery Description: Lithium-Ion
Product Dimensions: 8.5"L x 3.78"W x 6.3"H
Brand: CHILLAX
Color: White
Compatible Devices: Smartphones
Screen Size: 4.3 Inches
Item Weight: 1 Kilograms
Sensor Type: Auditory
Battery Description: Lithium-Ion
Product Dimensions: 8.5"L x 3.78"W x 6.3"H
Item Weight: 2.2 pounds
Item model number: FETEGT2264
Batteries: 1 Lithium Polymer batteries required. (included)
Date First Available: March 25, 2022
Country of Origin: China
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Thursday, Dec 4
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Size: Giraffe Pro
Actual rating is 3.5 stars. I'm rounding to 4 stars since 3.5 is not actually an option, and I want this company to succeed. This hardware has SO much potential. In my opinion, the Giraffe Pro v2 (more info below) is one of the BEST cameras on the market. Not just the baby monitor market, but the entire surveillance camera market! It's just so disappointing that they would make such as amazing camera with such a crappy parent unit. I purchased both the Giraffe Pro and the Daily Baby monitors in order to compare them. I was finding conflicting information on Amazon, YouTube, and the Chillax website about the specifications of these cameras and parent units. I wanted to see for myself what the specs actually are. For example, on the Chillax website for the Daily Baby, it says the parent unit is 720p. On a YouTube video, it says the parent unit is 1080p. And on this product page in the Q&A section, a Chillax representative states that the parent unit is actually 480x272. Unfortunately, the 480x272 is the correct answer. Why does the company list different info on their product page and official YouTube videos? Good question! It is true that the Giraffe Pro is a 1080p camera. And the Daily Baby is a 720p camera. The image quality on the iOS and Android apps is representative of this. They look pretty good. It's just so disappointing and sad to me that the parent units don't take advantage of this resolution. What excuse does Chillax have in 2022-2023 of producing a parent unit with such low resolution?? Why make such an amazing HD camera and then ruin it with 1990s picture quality?? It's mind boggling! There's no excuse for this. Other competitors have HD parent units. For example, Leap Frog and Motorola. And many more. There's no reason that customers should have to use the app to get HD quality. There's no reason the parent units couldn't me made in HD. It's simply a ridiculous, poor decision. I assume its to cut costs. If Chillax just went all out on this with an HD parent unit, they'd be in competition to be the #1 product on the market. This was a huge mistake. And the funny thing is, the parent monitor is also USB-C! They went with the modern connection. Almost no other competitors have this. They modernized the camera and parent units in every possible way! But then decided on a 480x272 resolution. What on earth were they thinking??? (As a side note, as you can see in my pictures, the parent units that come with the Giraffe and Daily Baby are actually different model numbers. However they are 99.9% the same as far as I can tell, with no apparent quality differences.) Out of the actual cameras, I do prefer the Giraffe Pro to the Daily Baby. As I stated before, the Giraffe Pro is 1080p, and the Daily Baby is 720p. The cool thing with both of these is the connection style. The Giraffe Pro has a direct USB-A connection. You can connect it to ANYTHING and it just works! Plug it into your computer. Plug it into a USB brick. Plug it into a USB wall outlet. Or plug it into a power bank. All it needs is 1 amp. And it just works! Its so easy to use and portable. And the clip makes it even better. Or, if you see my picture, you can add your own clip to a power bank and make it truly portable. The power bank pictured was a 26800mah power bank. It gave me about 40 hours of power. If you do the math, that's about 5 nights of power (8 hours each) without needing any plug at all. Purchase two power banks and just swap them, and you'll never even need a power cord for this unit. The Daily Baby is USB-C, which is awesome. Most of the competitors haven't caught up to this yet. It's a great camera too, but it just doesn't have the flexibility of the Giraffe Pro (no pun intended). Now, unfortunately I have to call Chillax out again. I'm going to call them out on a problem that I think their company knows about, but they are selling bad units anyway. The standard Giraffe Pro with parent unit pack includes an older version of the camera. I'm going to call this v1. However, if you order the camera by itself, it seems like you get a newer version of the camera. I'm going to call this v2. You can tell from my pictures what the differences are. The v1 camera is on the left. The v2 is on the right. The actual model numbers on the tags are the same. And even the hardware ID in the app. But you can tell just by looking that they are actually different. Here's what happened and my theory on why they changed it. I ordered the Giraffe Pro and Daily Baby standard packs. One camera and one parent unit. When comparing the two monitors, I noticed that on the Giraffe Pro parent unit, I was getting a lot of static and high pitched humming style noise, even in a completely silent room. It was extremely annoying, and basically unusable. On the Daily Baby parent unit, there was no static whatsoever. It was perfect. So, to troubleshoot this, I swapped the units and re-paired them to the other camera. Now, on other parent unit, there was stating and noise, and the Daily Baby unit had nothing. This told me 100% that the noise was coming from the camera itself and not the parent unit. I also tried the app with the Giraffe Pro and had unwanted noise as well. It was so bad on parent unit though that you would not be able to sleep with it next to you. I was so sad as I loved this camera, but this was a deal breaker. However, I had a theory. I thought maybe my unit was bad. The hissing and static sounded like a a bad microphone, or maybe the mic was picking up its own camera operating noise. Or maybe, Chillax was aware of this issue, and they had stared selling camera units alone, without the parent unit included. Since they started selling the camera unit alone recently, it standard to reason that this unit may be an upgraded, newer version. I put my theory to the test and ordered a new camera to see if this would fix the issue. And surprise, surprise! I opened the package and discovered that the camera had been updated. Look at my pictures. It looks like Chillax had now covered or relocated the ventilation holes that were on the original v1 camera. You can see how the v1 and v2 cameras look different in my pictures. So, I plugged the new v2 camera in, and surprise, surprise! No static or hissing at all. The issue was 100% fixed. I was extremely happy because now I knew that I had a working unit that I could keep. However, I also was disappointed in Chillax. Because this proves to me that they know the v1 unit is defective, and they are selling it anyway. I haven't had any official word from the company, but you can draw your own conclusions. If I was Chillax, I would immediately recall all v1 units, and start selling v2 units with the parent unit package. I'm guessing they don't want to take the financial loss. Hopefully eventually the old inventory will sell out and only new orders will ship with v2. If you are a potential customer, I would suggest ordering both the combo package, and then also order a single camera. Then test for yourself, and return the one that is causing static. After all of this, my conclusion is that I am keeping the v2 Giraffe Pro, and just dealing with the crappy parent unit. I have high hopes that Chillax will release an updated v2 version of the parent unit sometime in 2023 or 2024. If they do this, this review would instantly be updated to 4.5-5 stars. To make this unit absolutely 5 stars? Enable RTSP steams on the camera. I contacted the reps through Q&A to see if I could access RTSP with these cameras. They say no, for security. The real reason for this is usually because they want to lock them down so you are forced to subscribe to their own subscription service so they can make more money. And Chillax does offer this. The Chillax iOS and Android apps are alright. But I don't like being locked into one companies apps. If you are an advanced user, such as myself, you'd love for the cameras to have RTSP access so you can use them with any NVR or surveillance app of your choice. I believe Chillax should add this, and they let the user decide if they want to enable it or not. If you are worried about security, leave it disabled. It's that simple. My final conclusion is that Chillax has SO much potential. I'll admit, I don't like the name. It's not professional. Chillax? It doesn't inspire professionalism. But, after reviewing many baby monitors, and regular IP cameras, I have to admit... the Giraffe Pro is one of the coolest products on the market. The flexibility of the USB, the 1080p resolution, the Wifi on/off switch. It's so cool! This camera should be on the market for surveillance use as well. It has SO MUCH POTENTIAL!!! Why limit it to baby monitors? When your baby grows up, this camera could be used for so much more. I call on Chillax to think outside the box. Make this camera usable for everybody! Add RTSP. Upgrade to an HD parent unit. Let customers go wild with this thing. Maybe someone more advanced than me can make custom firmware so we can really start to see what this thing can do. I'm sticking with the Giraffe Pro for my baby monitor. Out of all the other units from all the other companies, I think this one offers the best combination of features and flexibility. Sure, the parent unit sucks, but its good enough to see your baby. The audio is good enough, and you'll hear your baby crying just fine. Other companies have better parent units, but they don't have the modern USB-C connections, or they don't have the cool USB-A arm of the Giraffe Pro. This one just has the portability that they other ones don't offer. It's 3.5 stars. Give it a HD parent unit and it'll be 4.5 stars. Give it RTSP, and it'll be 5 stars. Please Chillax, you have the best camera on the market. Charge $10-$20 more, give us an amazing parent unit, and give us RTSP and start really promoting this thing as the beast it could be. EDIT 1/16/23: Wow, that was fast! It's been 5 days since then review was published, and Chillax has already announced a true, real HD parent unit! Visit the Chillax website and go to the bottom of their products page. It's called the Thermo AI DM750AI. Unfortunately, it's not for sale yet. And unfortunately, its very expensive and is bundled with an all-new camera. The camera looks really cool, and has a ton of features these units don't have. (I still prefer the Giraffe form factor, but this new one will be fun to play with too!) I can't wait to see if this parent unit is backwards compatible with the Giraffe Pro and Daily Baby units! Hopefully Giraffe will offer the parent unit as a standalone product and customers will be able to decide for themselves which camera / parent unit combo will be best for them. This new offering just reinforces my belief that this company has some really cool tech and potential. Please Chillax, add RSTP for us advanced users! That will truly make these products unbeatable!
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Reviewed in the United States on January 10, 2023 by Josh H. Josh H.
Size: Giraffe Cam
UPDATE AFTER 3 MONTHS: Customer service reached out again and, after some additional troubleshooting, offered to send a replacement unit to address the wifi issues. The new unit came with a parent monitor (which worked excellently). Unfortunately, it appeared to be a refurb, and the wifi switch was defective. After some more troubleshooting with customer service, they replaced that unit as well, and now we seem to be up and running. The app still doesn't perform as well as the parent unit, but its certainly an improved experience. I'd recommend the Chillax monitor over many of the others I've researched, and appreciate their customer service team (specifically Bojan) for helping to resolve my issues. Original review: The camera itself installs pretty easily, has good video and picture (1080p was a selling point, and while it's in night mode 90% of the time I use it, it's still pretty great!). Where this product borders on useless, is the wifi app performance. The app is intuitive enough, and connecting is easy, but the app loses connection to video 2-3 times a day. This requires rebooting the camera to reestablish connection, which is infuriating when the entire purpose of the product for our family is to be able to quickly check the video to see if the baby is fussing between REM cycles or actually in need of something. Guess what? You've got to get up anyway to reset the f#%&$ camera. Troubleshooting on the website was fruitless, but customer support responded within a few days with the solution of disconnecting and reconnecting the camera. The camera itself never stops functioning, because you still get sound and movement notices (which you can't watch), but you have to get up to check on the baby and reset the camera, and pray that it doesn't happen again for another 8-12 hours. If this company ever figures out the app, this will be a great product.
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Reviewed in the United States on July 17, 2023 by john cook
Size: Giraffe Pro
We were looking for a camera monitor for our baby that also had a mobile app, which this has. We like that it shows the temperature, has a noise level, motion detection, and a few other features like the feeding/diaper log. The mobile app is really convenient as we can get notifications while not near the monitor. The setup was really easy, it only took 15 minutes to get everything setup (including the mobile app). Our only complaint is that the camera doesn’t have a built in battery and needs to be constantly plugged in, which isn’t a big deal but we thought it was rechargeable like the monitor. But other than that we highly recommend this product.
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Reviewed in the United States on September 22, 2023 by Dev&Ki Dev&Ki
Size: Giraffe Pro
I can't say enough good things about the Chillax Giraffe Pro Smart Baby Monitor! As a parent, finding a versatile and reliable monitor was essential, and this one exceeded my expectations. I needed something portable for home use and travel, as I used to rely on two iPhones for monitoring when on the go. This monitor's Full HD 1080p camera delivers crystal-clear images, and the 4.3" video parent unit provides convenience and flexibility. The privacy protection switch gave me peace of mind, and the auto-dimming LED ensured my baby's sleep environment was optimal. The gooseneck design allowed for easy positioning, and the 2-way audio was a fantastic feature for soothing my little one from afar. Whether it's night or day, the night vision capabilities kept me connected. Traveling has become a breeze with this monitor by my side. It truly brings comfort that my baby is safe, for parents like me who want the best for their baby.
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Reviewed in the United States on September 19, 2023 by Will Hayes Will Hayes