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Brio 520 Series Self Cleaning Water Dispenser Bottom Loading Water Cooler

  • Based on 6,739 reviews
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Arrives Thursday, Oct 22
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Color: Stainless Steel


Features

  • CONVENIENT BOTTOM LOAD: This water dispenser for 5 gallon bottle keeps the jug in a lower cabinet for easier bottle changes and bottom-load bottle replacement, helping reduce lifting strain when you refill the bottled water cooler
  • SELF-CLEANING: Maintain cleanliness in this Brio water dispenser with the UV Self-Cleaning feature; simply press the button and let the unit take care of the rest
  • HOT, COLD & ROOM TEMPERATURE: This 5 gallon water dispenser offers 3 temperature settings and temperature-controlled dispensing, with multi-temperature output for cold refreshments, room-temperature water, or hot beverages
  • NIGHTLIGHT: This bottom loading water cooler dispenser has an LED night light and illuminated dispensing area to see what is being poured, choose the intended spout, and monitor the drip tray area
  • CHILD SAFETY LOCK: Families never worry about accidental hot water dispensing with two-step dispensing. To dispense hot water, release the child safety lock, press for soothing hot water. The hot-water button automatically relocks after dispensing

Description

Based in Southern California, Brio is an industry leader that provides innovative clean water solutions with you in mind. From modern water coolers to advanced residential, commercial, and industrial filtration systems, we strive to service all your hydration needs. Enjoy the convenience of having access to hot, cold, and ambient water. Constructed with food-grade 304 stainless steel, water reservoirs maintain purity and great taste. Bottom load design eliminates heavy lifting & awkward bottle flipping – simply slide in. UV self-cleaning sanitizes, eliminating contaminants and protecting against biofilms. CLBL520SC CLBL420V2 CLBL720SC CLBL720SCX CLBL720SCXBLK

Color: Stainless Steel


Material: Plastic, Stainless Steel


Capacity: 5 gallons


Brand: Brio


Product Dimensions: 15.6"D x 12.2"W x 41.4"H


Wattage: 500 watts


Installation Type: Freestanding


Access Location: Bottom


Number of settings: 3


Upper Temperature Rating: 200 °F


Power Source: Corded Electric


Capacity: 5 gallons


Item Dimensions D x W x H: 15.6"D x 12.2"W x 41.4"H


Item Display Weight: 39.6 pounds


Color: Stainless Steel


Style Name: Water Cooler


Material Type: Plastic, Stainless Steel


Item Highlight: Easy bottle changes, bottom loading water dispenser, hot, cold & cool water, child-safety lock, empty bottle alert


Brand Name: Brio


Model Number: CLBL520SC


Manufacture Year: 2021


Global Trade Identification Number: 29


UPC: 841545156629


Number of Items: 1


Manufacturer: Brio


Included Components: Bottom Loading Water Cooler Dispenser, Manual, Care Guide


Item Type Name: Water Cooler


Manufacturer Part Number: CLBL520SC


Frequently asked questions

The Brio Water Dispenser features a self-cleaning ozone function which can be activated at your convenience. This feature sanitizes and purifies the dispenser, limiting the accumulation of harmful bacteria or germs for your safety.

The Brio Water Dispenser offers hot, cold, and room temperature (cool) options. The hot water is perfect for making a hot drink instantly, while the cold water is ideal for refreshing cold beverages. The cool option offers water at a moderate room temperature.

An Energy Star approval signifies that this water dispenser is energy efficient, meeting strict guidelines set by the U.S. Environmental Protection Agency and the Department of Energy. This means it will help you save energy and reduce environmental impact.

The Brio Water Dispenser is bottom loading to ease the process of replacing water bottles. You do not have to pick heavy water bottles overhead, it's simply placed at the bottom and hidden by a door, keeping your home or office aesthetically pleasing.

Top Amazon Reviews

🚀 Abunda's Overview

This is our summary and key points to consider based on customer reviews.


The Brio Water Cooler Dispenser has overall positive reviews with many appreciating its straightforward setup, sleek design, and advanced functions such as the self-cleaning feature. Users praised the low noise level, calling it less noticeable than a kitchen refrigerator, and appreciated the consistent water temperature. However, some concerns were raised about occasional noise issues and a lack of information about the filtration system used.

Pros

  • 👍 Easy and straightforward to set up
  • 👌 Cold, hot, and room temperature water satisfy user's needs
  • 💼 Sleek and modern design, perfect for home and small business usage
  • 🔒 Self-cleaning feature is user-friendly and efficient
  • 💧 Keeps water tasting fresh and free of impurities

Cons

  • 🔇 Some users have reported occasional noise issues
  • 📝 Lack of information about the filtration system used
  • 🏝Figure out methods to clean the drip tray could be a bit tricky
  • 💡Works best with 5-gallon jugs, despite acceptance of 3-gallon ones

Should I Buy It?

Given the high ratings and the overwhelmingly positive reviews that the Brio Water Cooler Dispenser has received, it is recommended for anyone scouting for an efficient, user-friendly water dispenser with modern features. While the noise level might be a potential issue for some persons, the other advanced functionalities far outweigh this minor pitfall, making it a worthwhile investment.


  • Just What We Needed: Update
Color: Stainless Steel
This machine was delivered in 5 days. It was easy to plug it in with no setup. The buttons are convenient and self explanatory. The hot water has a safety switch, which is nice when kids come to visit. The water flows out at a pretty good rate, not very fast, but good to fill a glass or water bottle. The first use we needed to run almost 5 gallons to get the ‘machine’ taste out of it, but it’s great tasting once you do. It is relatively quiet too. Super quiet when we first got it, now at 6 months it sounds a little like something needs to be tightened to stop a minor rattling when refrigeration turns on. The hot is hot enough for tea, the cold is super chill. I am happy with my purchase. From what I can see, these units generally last 2 years with daily use. I’m happy with that timeline for functionality. If & when it dies I’ll buy again. Update: Oct 2024 Still satisfied with the function of this machine. The hot water is great to have ready when needed. The on/off switch on the back is handy to save energy too. I take off one star because it’s noisy. Two months after purchase it makes a loud rattling noise when the refrigeration unit turns on. We might be able to tighten something to fix it. Also , the ‘empty’ blinking light sometimes turns on for no reason. I just open & shut the door and it turns off, no problem. I still have ABSOLUTELY no problem with this machine and am happy with my purchase. I just want others to know what their getting! ... show more
Reviewed in the United States on October 22, 2024 by Suzie M Murphy

  • Features & ease of use make this a no-brainer!
Color: Stainless Steel
I rarely rate items on the day I first use them however I am thrilled with the Brio Self-cleaning Bottom Loading Water Cooler so I had to change things up. My main concern while we waited for it to arrive was that our refillable water bottles/canteens weren’t going to fit under the nozzles. Prior to buying I had read through so many Q&A’s with such vague answers to this question so all I could really do is hope the biggest of our bottles would fit at a slant. WooHoo - no worries!!! As you can see in a couple of my pictures a 32oz Hydro-Flask fits perfectly. The setup was a dream. It was ready to go and dispersing room temperature water within five minutes. We chose to go with the five gallon Primo water bottle sold at Walmart but I can see how easily a three gallon could be used. The cap that fits over the bottle top has tabs that adjust and lift the tube to achieve the correct height for use. It’s a pretty slick idea. I can’t attest to how well it works because we have the five gallon jug but the idea is sound. Room temperature water will be our usual go-to so I love that there is no waiting for resets to happen when changing out bottles. All you have to do is purge the line after you’ve installed a new bottle and you’re ready to go. I’m not sure how often we’ll use the hot water feature but I did check to make sure it worked and was thrilled that HOT water was running through within 15 minutes of turning on the switch. I love the safety switch as we have littles that visit and even though the hot switch will more than likely be left off I’d rather be more safe than sorry. The cold water was at ice water temperature in less than a half hour. This wasn’t a must for our family but it’ll be a nice feature for guests who prefer super cold water. I have no idea how big the holding tank is but I have to believe a person could get several glasses of cold water out of it at one time. As far as the noise.... you can definitely hear it but it is no louder than a fridge. We set ours up in our mud room/laundry room so obviously we won’t be bothered by the slight hum in the common areas. The footprint is small, the bottom load is awesome and the overall features and ease of use make this cooler a no-brainer over most of what is offered right now. I’ll update my review if things go wonky but for now I’m all about the five stars. ... show more
Reviewed in the United States on July 25, 2020 by Ceej

  • Decent system - needs a minor fix for a major improvement.
Color: Stainless Steel
I like this product a lot. I read one review that spoke about the noise it makes? I'm a light sleeper and I don't hear anything that causes me to wake up from it. And, it's just outside my door. BUT, there IS an issue I have with the unit's Room Temperature dispenser. If you enable the cold water system power, room temperature water (middle button) dispenses ice cold water. I wrote to their Customer Support about this and their response was, "Since the cold and room temperature tanks are side by side the longer the room temp goes without being dispensed the more likely the cold will start making the room temp cold as well. After dispensing a few glasses, you will notice the water become room temp again." Well, why not tell me to turn OFF the cold water system and if I want cold water, dispense room temp water and put the glass in the refrigerator for an hour? 🤬 I mentioned it was a waste of water to "dispense a few glasses" and their next response was, "We do apologize for the inconvenience however that is the design of the coolers. If you'd like you can always turn the cooling switch off on the back of the unit to allow room temperature water to be dispensed 24/7 without the chance of it being cooled." Thank you, Capt Obvious! So, Brio - fix the design and insulate the room temp water lines so they are not affected by the cooler or heater. ... show more
Reviewed in the United States on June 25, 2026 by Alan Braunstein

  • Works well and as intended!
Color: Stainless Steel
Our family of 7 have been using this for the last month or so and it has been working better than expected after reading other reviews. We needed to look for cooler options with hot, room, and cold temperatures and this really worked out. We had a slight hiccup with shipment at first as our order got lost for over a week but Amazon was quick to help with sending a replacement order. Within the month of using it so far here are some pros and cons from what we’ve experienced so far: Pros - no weird or strange taste in the water - noise of water refilling isn’t much of an issue, however, it will rattle if the cord or the water jug is against the back paneling or the sides - hot water and cold water functions works well. Hot water is hot enough to cook instant cup ramen, cold water is as cold if you refrigerate water bottle. Cons: - Self cleaner is a bit loud like others mentioned. I would highly recommend setting cleaning when you are not home or through night. - Metal sheeting on the top portion is extremely thin so warping or dings will happen if you are not careful (from the picture, you can see the plastic/metal structure of the buttons on top) ... show more
Reviewed in the United States on April 27, 2023 by Jack N.

  • Love it
Color: Stainless Steel
First order came used wet and smelling like mildew. Amazon refunded everything and I ordered a new one. Next one came new never used and even packaged differently. So far we love our brio definitely worth it. Easy to unpack and set up. I'll be back to review after a year or so really hoping it last more than a couple years for the price. I purchased the 4 year warranty just in case. The cold temp is really chilled and the hot really hot. The preteens love the hot setting for oatmeal noodles instant potatoes hot chocolate and tea! ... show more
Reviewed in the United States on August 24, 2026 by C.t

  • Great water dispenser, well worth buying
Color: Stainless Steel
Prior to buying this Brio water dispenser we owned a Primo brand dispenser (also purchased from Amazon) we were pretty happy with it, for the most part. Over the past few years the primo has developed a taste I didn't care for, but no one else in the house seemed to notice or care. I tried cleaning it with vinegar and water flushes and dilute bleach and water flushes but the taste remained. I figured it was just the brand of 5 gal bottles we were having delivered so I drank a lot of wasteful single serve plastic bottles to avoid the water from the Primo unit. Finally the cooling part of the Primo broke so I started looking for a replacement. I definitely wanted another bottom fed cooler. Once you get rid of that 5 gallon bottle perched on top of your cooler you'll never want to go back. Just not having to deadlift the 50 lb bottle and flip it over without spilling a bunch of water on the floor is reason enough, right? Then there is the nice clean look of the cooler without the bottle perched on the top. Anyway, the Brio is a bottom fed so it fit the bill there. I also liked the sound of the "self cleaning ozone" feature so I decided to give the Brio a try, and I'm so glad I did. This Brio is such an improvement over the Primo it replaced. Let's start with little things. The Brio pump is quieter. No one in our house cares about this but I've seen people complain about noisy bottom fed coolers and the Brio is pretty quiet. The Primo had a room temp button but the water was the nearly the same temp as the cold. It was a pointless and never used button on the Primo The Brio room temp button is just that, room temp water. I measured each spout and the cold is 43°F, room temp is 71°F, and hot is 178°F. Now you may already know this but 178°F is a great temp for steeping most white and green teas as well as herbal blends. Oolong and black teas want to be a little hotter (up over 200°F) but for a relaxing cup of sleepytime tea this thing s perfect. The Primo only reached 165F°. Point Brio. Also note you can turn off the hot water in the Brio if you don't want to use it and don't want to waste the energy heating water you won't use. This was the same with the Primo. Tall containers fit better in the Brio. The Brio has a full 1 3/4" (4.5cm for you non-Americans) more space under the spout than the Primo did, a full 10 inches from base to spout as well as a slightly wider perch than the Primo. I can fill my baseball stadium "big ole beer" cups, my Bubba Keg, even my wife's tall 64oz Camelback fits under the Brio nozzle no problem. That never worked with the Primo, you were always holding cups at a weird angle with your finger over the edge to feel when the water was close to the top. Point Brio The Brio is attractive, at least in my opinion. Black and stainless fit well in most any decor. The Primo was the same color scheme so a wash there. The taste. The water from the Brio is delicious. I don't know what the deal was with the Primo, maybe it was age or some tubing they used I didn't like but I'm back to drinking water from the dispenser instead of destroying the environment with plastic single serve water bottles. I'm going to make regular use of the "self cleaning ozone" feature in hopes of keeping it that way. I much prefer being an environmentally conscious citizen but I just couldn't drink the water from the Primo, it was gross. So I guess you've figured out by now I really love this Brio water cooler and I highly recommend it. It is on the higher priced side of water dispensers but not by a lot and to me, if the self clean feature works it is 100% worth the extra money to have a cooler I will continue using for many years because the water will actually taste good. ... show more
Reviewed in the United States on October 5, 2020 by E. Crouse

  • Lifesaver
Color: Stainless Steel
This is a great water cooler. Hot water, room, temperature, and cold water at a touch. I love the safety feature with the hot water button so a child can’t accidentally push it. I love the fact that it’s a bottom fed so you don’t have to lift the bottles. The self cleaning feature is great There’s also a button on the back for cleaning it once a month as directed. I do that on the first of every month and it doesn’t take very long. I do it at night when I go to bed. I have really bad water at home so this is a blessing. This one was purchased for a family member. I have the same one at home for 2 1/2 years and it’s very durable. It works great. It’s a great size. Very easy to install very easy to use. Happy customer. ... show more
Reviewed in the United States on November 30, 2025 by LDale

  • Cheap materials but it works.
Color: Stainless Steel
Initial impressions---- Build quality-- This is a cheap flimsy cooler. The metal covering the top front was dented. Several other users made this same comment. The "metal" is THIN. I didn't want to mess with packaging it up and sending it back only to get another one with the same issue. The water bottle door is super flimsy. Others commented on how there wasn't a recessed area to open the door which made it difficult to open. I would partially agree. There isn't a "finger" indention to make it easy to open the door. It's not that big of an issue to open it though. Noise-- It's not any louder than other coolers I've had. You can hear the cooler running but it's not bad at all. There were several comments about it being loud. Unless they had a faulty unit, It isn't. Water flow rate.-- It's decent. I would have liked it to be at a higher rate but, it's acceptable. Taste-- The water tasted fine. Easy of use-- It's easy to use. Push a button and water comes out. Buttons are easy to push. Others commented out the buttons being hard to push but mine work fine. Water Temp-- I don't use the hot water feature so I can't attest to how it works. The cold water is about what you would expect if you got it from the refrigerator. Longevity-- Only time will tell since I just got it. These coolers tend to last about 3-4 years so I went ahead and got the 4 year warranty. With the warranty, it was about the same price as its closest rival. Height of unit-- It's the normal height of this type of cooler. I'm 6'1" and have to bend over to use it but it's not an issue. Some reviews made issue with its height but It's fine for me. Self-cleaning-- I haven't used this function yet since I just bought it but if it works, I'll be happy. My previous unit automatically cleaned itself without having to activate it manually. It's not a big deal though. Pros- It looks pretty nice. Cools water. Noise level is decent. Price was decent. Self-cleaning. Cons- Cheap materials. Metal was dented when I got it. Water bottle door is flimsy. Conclusion-- For the price, I think it's about the best your going to get. As of right now, I would recommend it. If it breaks, I'll update the review. UPDATE 1-24-23 - Coolers working perfect. I recommend running the self cleaning function when you're not home due to it being loud and lasting about an hour. ... show more
Reviewed in the United States on December 9, 2022 by Matt

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