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Brio 520 Series Self Cleaning Water Dispenser Bottom Loading Water Cooler

Based on 6,747 reviews
Condition: New
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$279.99

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Arrives Tuesday, Nov 3
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At a glance

Condition
New
Color
Stainless Steel
Model
CLBL520SC
Capacity
5 gal
Dimensions
15.6"D x 12.2"W x 41.4"H
Material
Plastic, Stainless Steel
Wattage
500 watts
In the box
Bottom Loading Water Cooler DispenserManualCare Guide

Features 5

  • CONVENIENT BOTTOM LOAD: This water dispenser for 5 gallon bottle keeps the jug in a lower cabinet for easier bottle changes and bottom-load bottle replacement, helping reduce lifting strain when you refill the bottled water cooler
  • SELF-CLEANING: Maintain cleanliness in this Brio water dispenser with the UV Self-Cleaning feature; simply press the button and let the unit take care of the rest
  • HOT, COLD & ROOM TEMPERATURE: This 5 gallon water dispenser offers 3 temperature settings and temperature-controlled dispensing, with multi-temperature output for cold refreshments, room-temperature water, or hot beverages
  • NIGHTLIGHT: This bottom loading water cooler dispenser has an LED night light and illuminated dispensing area to see what is being poured, choose the intended spout, and monitor the drip tray area

Description

Based in Southern California, Brio is an industry leader that provides innovative clean water solutions with you in mind. From modern water coolers to advanced residential, commercial, and industrial filtration systems, we strive to service all your hydration needs. Enjoy the convenience of having access to hot, cold, and ambient water. Constructed with food-grade 304 stainless steel, water reservoirs maintain purity and great taste. Bottom load design eliminates heavy lifting & awkward bottle flipping – simply slide in. UV self-cleaning sanitizes, eliminating contaminants and protecting against biofilms. CLBL520SC CLBL420V2 CLBL720SC CLBL720SCX CLBL720SCXBLK

Specs 25

Color Stainless Steel
Material Plastic, Stainless Steel
Capacity 5 gallons
Brand Brio
Product Dimensions 15.6"D x 12.2"W x 41.4"H
Wattage 500 watts
Installation Type Freestanding
Access Location Bottom

Frequently asked questions

The Brio Water Dispenser features a self-cleaning ozone function which can be activated at your convenience. This feature sanitizes and purifies the dispenser, limiting the accumulation of harmful bacteria or germs for your safety.

The Brio Water Dispenser offers hot, cold, and room temperature (cool) options. The hot water is perfect for making a hot drink instantly, while the cold water is ideal for refreshing cold beverages. The cool option offers water at a moderate room temperature.

An Energy Star approval signifies that this water dispenser is energy efficient, meeting strict guidelines set by the U.S. Environmental Protection Agency and the Department of Energy. This means it will help you save energy and reduce environmental impact.

The Brio Water Dispenser is bottom loading to ease the process of replacing water bottles. You do not have to pick heavy water bottles overhead, it's simply placed at the bottom and hidden by a door, keeping your home or office aesthetically pleasing.

Top Amazon Reviews

🚀 Abunda's Overview

This is our summary and key points to consider based on customer reviews.


The Brio Water Cooler Dispenser has overall positive reviews with many appreciating its straightforward setup, sleek design, and advanced functions such as the self-cleaning feature. Users praised the low noise level, calling it less noticeable than a kitchen refrigerator, and appreciated the consistent water temperature. However, some concerns were raised about occasional noise issues and a lack of information about the filtration system used.

Pros

  • 👍 Easy and straightforward to set up
  • 👌 Cold, hot, and room temperature water satisfy user's needs
  • 💼 Sleek and modern design, perfect for home and small business usage
  • 🔒 Self-cleaning feature is user-friendly and efficient
  • 💧 Keeps water tasting fresh and free of impurities

Cons

  • 🔇 Some users have reported occasional noise issues
  • 📝 Lack of information about the filtration system used
  • 🏝Figure out methods to clean the drip tray could be a bit tricky
  • 💡Works best with 5-gallon jugs, despite acceptance of 3-gallon ones

Should I Buy It?

Given the high ratings and the overwhelmingly positive reviews that the Brio Water Cooler Dispenser has received, it is recommended for anyone scouting for an efficient, user-friendly water dispenser with modern features. While the noise level might be a potential issue for some persons, the other advanced functionalities far outweigh this minor pitfall, making it a worthwhile investment.


Great water dispenser, well worth buying
Color: Stainless Steel
Prior to buying this Brio water dispenser we owned a Primo brand dispenser (also purchased from Amazon) we were pretty happy with it, for the most part. Over the past few years the primo has developed a taste I didn't care for, but no one else in the house seemed to notice or care. I tried cleaning it with vinegar and water flushes and dilute bleach and water flushes but the taste remained. I figured it was just the brand of 5 gal bottles we were having delivered so I drank a lot of wasteful single serve plastic bottles to avoid the water from the Primo unit. Finally the cooling part of the Primo broke so I started looking for a replacement. I definitely wanted another bottom fed cooler. Once you get rid of that 5 gallon bottle perched on top of your cooler you'll never want to go back. Just not having to deadlift the 50 lb bottle and flip it over without spilling a bunch of water on the floor is reason enough, right? Then there is the nice clean look of the cooler without the bottle perched on the top. Anyway, the Brio is a bottom fed so it fit the bill there. I also liked the sound of the "self cleaning ozone" feature so I decided to give the Brio a try, and I'm so glad I did. This Brio is such an improvement over the Primo it replaced. Let's start with little things. The Brio pump is quieter. No one in our house cares about this but I've seen people complain about noisy bottom fed coolers and the Brio is pretty quiet. The Primo had a room temp button but the water was the nearly the same temp as the cold. It was a pointless and never used button on the Primo The Brio room temp button is just that, room temp water. I measured each spout and the cold is 43°F, room temp is 71°F, and hot is 178°F. Now you may already know this but 178°F is a great temp for steeping most white and green teas as well as herbal blends. Oolong and black teas want to be a little hotter (up over 200°F) but for a relaxing cup of sleepytime tea this thing s perfect. The Primo only reached 165F°. Point Brio. Also note you can turn off the hot water in the Brio if you don't want to use it and don't want to waste the energy heating water you won't use. This was the same with the Primo. Tall containers fit better in the Brio. The Brio has a full 1 3/4" (4.5cm for you non-Americans) more space under the spout than the Primo did, a full 10 inches from base to spout as well as a slightly wider perch than the Primo. I can fill my baseball stadium "big ole beer" cups, my Bubba Keg, even my wife's tall 64oz Camelback fits under the Brio nozzle no problem. That never worked with the Primo, you were always holding cups at a weird angle with your finger over the edge to feel when the water was close to the top. Point Brio The Brio is attractive, at least in my opinion. Black and stainless fit well in most any decor. The Primo was the same color scheme so a wash there. The taste. The water from the Brio is delicious. I don't know what the deal was with the Primo, maybe it was age or some tubing they used I didn't like but I'm back to drinking water from the dispenser instead of destroying the environment with plastic single serve water bottles. I'm going to make regular use of the "self cleaning ozone" feature in hopes of keeping it that way. I much prefer being an environmentally conscious citizen but I just couldn't drink the water from the Primo, it was gross. So I guess you've figured out by now I really love this Brio water cooler and I highly recommend it. It is on the higher priced side of water dispensers but not by a lot and to me, if the self clean feature works it is 100% worth the extra money to have a cooler I will continue using for many years because the water will actually taste good. ... show more
Reviewed in the United States on October 5, 2020 by E. Crouse

Love it
Color: Stainless Steel
First order came used wet and smelling like mildew. Amazon refunded everything and I ordered a new one. Next one came new never used and even packaged differently. So far we love our brio definitely worth it. Easy to unpack and set up. I'll be back to review after a year or so really hoping it last more than a couple years for the price. I purchased the 4 year warranty just in case. The cold temp is really chilled and the hot really hot. The preteens love the hot setting for oatmeal noodles instant potatoes hot chocolate and tea! ... show more
Reviewed in the United States on August 24, 2026 by C.t

Terrible taste after multiple cleanings
Color: Stainless Steel
Had this machine for about 3.5 months and the water started to develop a terrible taste. Mind you I use Spring Water only so likely Biofilm. I followed the instructions provided from Brio and did the vinegar cleaning. However the taste still lingered. And this was after repeated attempts and flushing. Still, like the smell of water in an old fish tank. Just gross. I then attempted it again but this time using citric acid hoping it would do the trick. The water tasted great the first few days… but then right back to the funky musty fish tank water taste. I am now reading the reviews of others like me whose machine developed a terrible taste to the water. It’s important to note that this cooler is not the most convenient to drain. The back red plug that connects to the reservoir empties but not all the way. I’ve found I have to hold down all faucets while simultaneously holding a bucket at the back to catch the water from dripping down the edges since the back is not fully vertical in the sense that a bucket fits directly below the spout (thanks to the coils lining the back). It’s truly a very annoying thing to do. Especially if done alone. I also have to tilt the machine back to get water out, and still I find water trapped in the clear pipe inside. I am honestly curious if there is no actual way to fully remove the biofilm and bacteria lining all the nooks and crannies of this cooler, simply because the water sits in areas you can’t drain. Overall the constant need to flush, drain, rinse, and drain again has become excessive to the point where it’s just easier to not use it. Unfortunately, it’s a waste for us. ... show more
Reviewed in the United States on October 21, 2026 by Melanie R.

Just What We Needed: Update
Color: Stainless Steel
This machine was delivered in 5 days. It was easy to plug it in with no setup. The buttons are convenient and self explanatory. The hot water has a safety switch, which is nice when kids come to visit. The water flows out at a pretty good rate, not very fast, but good to fill a glass or water bottle. The first use we needed to run almost 5 gallons to get the ‘machine’ taste out of it, but it’s great tasting once you do. It is relatively quiet too. Super quiet when we first got it, now at 6 months it sounds a little like something needs to be tightened to stop a minor rattling when refrigeration turns on. The hot is hot enough for tea, the cold is super chill. I am happy with my purchase. From what I can see, these units generally last 2 years with daily use. I’m happy with that timeline for functionality. If & when it dies I’ll buy again. Update: Oct 2024 Still satisfied with the function of this machine. The hot water is great to have ready when needed. The on/off switch on the back is handy to save energy too. I take off one star because it’s noisy. Two months after purchase it makes a loud rattling noise when the refrigeration unit turns on. We might be able to tighten something to fix it. Also , the ‘empty’ blinking light sometimes turns on for no reason. I just open & shut the door and it turns off, no problem. I still have ABSOLUTELY no problem with this machine and am happy with my purchase. I just want others to know what their getting! ... show more
Reviewed in the United States on October 22, 2024 by Suzie M Murphy

Cheap materials but it works.
Color: Stainless Steel
Initial impressions---- Build quality-- This is a cheap flimsy cooler. The metal covering the top front was dented. Several other users made this same comment. The "metal" is THIN. I didn't want to mess with packaging it up and sending it back only to get another one with the same issue. The water bottle door is super flimsy. Others commented on how there wasn't a recessed area to open the door which made it difficult to open. I would partially agree. There isn't a "finger" indention to make it easy to open the door. It's not that big of an issue to open it though. Noise-- It's not any louder than other coolers I've had. You can hear the cooler running but it's not bad at all. There were several comments about it being loud. Unless they had a faulty unit, It isn't. Water flow rate.-- It's decent. I would have liked it to be at a higher rate but, it's acceptable. Taste-- The water tasted fine. Easy of use-- It's easy to use. Push a button and water comes out. Buttons are easy to push. Others commented out the buttons being hard to push but mine work fine. Water Temp-- I don't use the hot water feature so I can't attest to how it works. The cold water is about what you would expect if you got it from the refrigerator. Longevity-- Only time will tell since I just got it. These coolers tend to last about 3-4 years so I went ahead and got the 4 year warranty. With the warranty, it was about the same price as its closest rival. Height of unit-- It's the normal height of this type of cooler. I'm 6'1" and have to bend over to use it but it's not an issue. Some reviews made issue with its height but It's fine for me. Self-cleaning-- I haven't used this function yet since I just bought it but if it works, I'll be happy. My previous unit automatically cleaned itself without having to activate it manually. It's not a big deal though. Pros- It looks pretty nice. Cools water. Noise level is decent. Price was decent. Self-cleaning. Cons- Cheap materials. Metal was dented when I got it. Water bottle door is flimsy. Conclusion-- For the price, I think it's about the best your going to get. As of right now, I would recommend it. If it breaks, I'll update the review. UPDATE 1-24-23 - Coolers working perfect. I recommend running the self cleaning function when you're not home due to it being loud and lasting about an hour. ... show more
Reviewed in the United States on December 9, 2022 by Matt

Product work only for 2 years and 7 months.
Color: Stainless Steel
I bought this product back on April 13, 2023. I love it, and it works very well. On January 31, 2026, it started malfunctioning. We try to make it work ourselves, but it only works for a little while. Please provide some instructions to see if we can fix it ourselves. If you have any suggestions, I would appreciate them. ... show more
Reviewed in the United States on February 6, 2026 by Julieta Ward

Works well and as intended!
Color: Stainless Steel
Our family of 7 have been using this for the last month or so and it has been working better than expected after reading other reviews. We needed to look for cooler options with hot, room, and cold temperatures and this really worked out. We had a slight hiccup with shipment at first as our order got lost for over a week but Amazon was quick to help with sending a replacement order. Within the month of using it so far here are some pros and cons from what we’ve experienced so far: Pros - no weird or strange taste in the water - noise of water refilling isn’t much of an issue, however, it will rattle if the cord or the water jug is against the back paneling or the sides - hot water and cold water functions works well. Hot water is hot enough to cook instant cup ramen, cold water is as cold if you refrigerate water bottle. Cons: - Self cleaner is a bit loud like others mentioned. I would highly recommend setting cleaning when you are not home or through night. - Metal sheeting on the top portion is extremely thin so warping or dings will happen if you are not careful (from the picture, you can see the plastic/metal structure of the buttons on top) ... show more
Reviewed in the United States on April 27, 2023 by Jack N.

Extremely pleased
Color: Stainless Steel
Hello, I love my new Brio water dispenser!!!! It’s easy to use, looks great, water is great ( hot water is very hot be careful ), I love the CHILD SAFETY HOT WATER button. Loading the jug in the bottom is so much easier with my multiple disabilities . Changing the jug takes about 1-2 min ♥️ Love the night light, My handled mug is too tall to fit under the spout ( sitting on drain ) but that’s fine by me. I left the front plastic film on mine just to keep it from being scratched up. I do not like how it says to keep it 8 inches from the wall cuz it sticks out too far for where I need to place it but I’m getting use to it. I bought the FOOD GRADE ACID to clean it but I don’t have to do that until July ( every 3 months ) I hope that goes well too. I also bought the EXTRA insurance on it. I chose the 4 year option. THANK YOU SO MUCH. With my disabilities I was worried about getting my Brio water dispenser in my secured building ( I didn’t want it left outside to be stolen or damaged ) and down 1 flight of stares and to my front door and then into my small apartment. Somehow the delivery driver made entrance into my secured building and was extremely kind and brought it right down stares to my apartment door. I was almost in tears 😭HAPPY TEARS. I was constantly getting delivery updates sent to my email. EASY SET UP! Read the ENTIRE manual BEFORE doing any thing EXTREMELY IMPORTANT! ALL IS SPECTACULAR! Thank you so much ♥️ ... show more
Reviewed in the United States on May 14, 2026 by Elanore Kay Forbes
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