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ARRIS

ARRIS SURFboard SB6190 DOCSIS 3.0 Cable Modem, Approved for Cox, Spectrum, Xfinity & others (Black)

    • Based on 4,283 reviews
Condition: New
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$84.60 Why this price?
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As low as $14.10 / mo
  • – 6-month term
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Ready to go? Add this product to your cart and select a plan during checkout. Payment plans are offered through our trusted finance partners Klarna, PayTomorrow, Affirm, Apple Pay, and PayPal. No-credit-needed leasing options through Acima may also be available at checkout.

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This item is eligible for return within 30 days of receipt

To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.

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Availability: Only 3 left in stock, order soon!
Fulfilled by Amazon
Arrives May 21 – May 22
Order within 1 hour and 49 minutes
Available payment plans shown during checkout

Size: 800 Mbps Internet Plan


Color: Black


Features

  • Compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity & others. Not compatible with ATT, Verizon, CenturyLink or other DSL or Fiber internet providers.
  • DOCSIS 3.0 Cable Modem best for cable internet speed plans up to 800 Mbps. Easily setup your modem with the SURFboard Central app
  • 32 downstream x 8 upstream DOCSIS 3.0 bonded channels
  • 1 Gigabit Ethernet port for connecting to a Wi-Fi router or other device.
  • Cable internet service required. Does not inlcude Wi-Fi and does not support cable digital voice service.

Description

Building upon the success of the SB6121, SB6141 and SB6183 ARRIS SURFboard cable modems the SB6190 enhances your personal media experience, at lightning- fast broadband speed. It harnesses the power of DOCSIS 3. 0 technology to bond up to thirty two downstream channels and eight upstream channels-providing you Advanced multimedia services with data rates up to 1. 4 Gbps download and 131 Mbps upload depending on your cable Internet provider service. That makes streaming HD video, gaming, shopping, downloading, working, high-quality voice and video conferencing, and peer-to-peer networking applications far more realistic, faster, and efficient than ever before. 2 Year.


Product Dimensions: 7.15 x 4.5 x 6.11 inches


Item Weight: 1 pounds


Item model number: SB6190


Is Discontinued By Manufacturer: No


Date First Available: April 12, 2017


Manufacturer: ARRIS Solutions, Inc.


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: May 21 – May 22

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

  • Klarna Financing
  • Affirm Pay in 4
  • Affirm Financing
  • PayTomorrow Financing
  • Apple Pay Later
Leasing options through Acima may also be available during checkout.

Learn more about financing & leasing here.

Similar Products

Top Amazon Reviews

    • Buy the SB6183 instead of this model
Size: 800 Mbps Internet Plan Color: Black
i am going to repeat what another buyer said.. I am replacing this with the SB6183. I had the same exact problem as the other buyer posted exactly0 I am past my return date also so I am out $100. Do not buy this modem. This modem is running on a flawed Puma chipset and is plagued by continued disconnects. 8 of 10 times it recovers after 30-60 seconds, the other 2 you will have to bounce the modem. I did quite a bit of troubleshooting, first thinking this was my wifi router, then going after my ISP. but the issues turned to be due to this faulty modem. I'm unfortunately now outside of the return window, so I'm stuck with a $100 paper weight, as I'm buying a different modem to replace it. Why is this still being sold is beyond me. ... show more
Reviewed in the United States on April 13, 2018 by J D
    • DO NOT BUY, Intel Puma 6 Chipset Flawed
Size: 800 Mbps Internet Plan Color: Black
I have had the unit since August 2018, I was on firmware 9.1.93N and was having latency issues after i changed to the faster speeds 3 months ago (250Mbps from 100Mbps). I called Arris and told them my issues and they stated it was my ISP causing issues and that they need to fix it. I then called my ISP and had a tech come out 3 times every few weeks to check why im still having issues and after many 48 hour ping tests the ISP said it was not on their end and could be the router causing the issue. I called my ISP to have the Firmware upgraded to the latest (9.1.103CM) and was told that would hopefully fix the issues. Well it didn't. I have changed my Router and Wireless Access Point to Ubiquiti (Enterprise Grade) system and know that it is not causing the issue. Called Arris again and let them know I changed out the Router and still having the issue. They told me that the ISP is still to blame and I need to have a tech out there to fix the SNR's and check the Event logs and he will know how to fix the issues. Had a tech come out and spend over an hour seeing the issue and showed me the ping test they had done less than a day ago and it shows no issues on their end. Called Arris March 3rd 2019 to let them know that the modem is bad and there options were, 1) be without a modem and ship mine to the facility and wait for them to get it and then ship me out a new one or 2) Pay $15-50 for shipping and hold $100 on my credit card until I send my old one back. What a joke for a product that doesn't work and now I have to pay to not have my internet down for at least 7-10 days. Worst business practice. Why should I be out paying for shipping when I did not do anything to mess up the device. I even asked to pay the difference to upgrade to one without the puma 6 chipset (SB8200) and they said they don't do that. I was willing to spend more money with this company to help fix the problems I am having. I just was to be able to be gaming online without the issues for latency spikes. I will update this after I get the new modem and provision it to my network. ... show more
Reviewed in the United States on March 2, 2019 by Jared S.
    • Very buggy, about to be outdated by DOCSIS 3.1, bad chipset
Size: 800 Mbps Internet Plan Color: Black
Got a 400mbps new high speed plan from spectrum, this said when I purchased it was compatable with cable broadband high speed plans and with charter and Xfinity, cox it's rated for like 1.4gbps download but for spectrum it changed to maximum of 400mbps. After reading reviews it seems people were having issues where it randomly cuts off and back on, connection wise but the lights stay same and show everything is good. Only been a couple months and I see it getting worse. I work in IT so I am familiar with troubleshooting networks and if it was new maybe 35-40$ I would buy it for a spare and keep it in the box, maybe, but it's simply at the end of it's lifespan as far as upgradability. Don't purchase renewed as I hear often they are attached to someone else's ISP and can't activate them. Not the worst modem I've seen but runs hot and just its time is over! ... show more
Reviewed in the United States on May 14, 2020 by John
    • Do not buy the SB6190
Size: 800 Mbps Internet Plan Color: Black
I want to chime in and agree with other reviewers: do not but the SB6190! I purchased the SB6190 a little over a year ago and have just purchased an SB6183 to replace my dead unit. The SB6190 worked without issue for about 13 months, and I experienced no downtime during this period. The modem was in a ventilated utility closed in my house and was wall mounted with more than enough airflow. Within the past month, my internet began acting up and dropping all the time. Somehow, my 150Mbps connection was unable to stream a 360p video to my Chromecast and it became common for the connection to timeout frequently, though always reconnecting after a few minutes. It took several hours with Xfinity's customer support to trace the issue back to the modem. Since the modem was able to connect and respond to Xfinity's signals, we were under the impression that the issue had to do with Comcast's line, and spent quite a bit of time getting service appointments setup to ensure the Comcast connection wasn't the problem. Only after they brought in an advanced support specialist did it become known that the modem was the culprit. Hours wasted. I did some research and have found many complaints about the SB6190- it is a flawed unit and the Puma chipset is the source of the issues. It is not an issue of "if" the unit will fail, but "when" the unit will fail. I have no idea why Arris would continue to ship a defective unit with all of the negative reviews on the web. I also think it is a bit dubious that the SB6190 is listed on the same page as several different models. When I purchased the SB6190, I saw a strong Amazon rating and assumed that the rating was for the model I was purchasing, not a suite of models. Reading through the review page, it is apparent that many issues are had with the SB6190. Since I purchased this unit 13 months ago, I am unable to claim the 1-year warranty and have purchased a cheaper and much better rated SB6183. Very disappointing, and I hope that my new SB6183 is more reliable. ... show more
Reviewed in the United States on April 17, 2019 by kf94

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