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ARRIS

ARRIS (SB6190) - Cable Modem - DOCSIS 3.0 32x8 Gigabit Modem, [Check with your provider for compatibility]1 Gbps Port, 800 Mbps Max Speed, 2 Year Warranty - Black

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Condition: New
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$99.99
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Availability: Only 1 left in stock, order soon!
Fulfilled by Amazon
Arrives Nov 11 – Nov 17
Order within 23 hours and 19 minutes

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At a glance

Condition
New
Size
800 Mbps Internet Plan
Color
Black
Model
SB6190
Dimensions
2.02"L x 0.69"W x 2.07"H
Weight
16 oz
Modem Type
Cable
Warranty
2 Year Limited Warranty
Works with
Personal Computer, Gaming Console, Smartphone, Router, Printer, Laptop, Tablet

Features 5

  • Modem Technology: DOCSIS 3.0 is a reliable, broadly available, and affordable technology that delivers high speed internet to your home devices.
  • Simple and Secure Set-up: Plug-in the device, download the SURFboard Central App, and follow the instructions to activate the modem. Connect to a Wi-Fi router for networking.
  • Compatibility: The SURFboard SB6190 is compatible with major U.S. cable internet providers including Cox, Xfinity and others. It's approved for cable internet speed plans up to 800 Mbps. Check your Internet Service Provider (ISP) website to confirm compatibility.
  • cable modem 3.0 compatible internet computer networking modems approved docsis docis3.0 1 gig best for high speed with fiber optic gaming gigabit wifi 6 voice 800 mbps speeds sb 6190 32 x 8 1gbps port

Description

The SB6190 is a DOCSIS 3.0 cable modem capable of bonding up to 32 downstream and 8 upstream channels. It's best for internet speed plans up to 800 Mbps. Plus, when you purchase your modem, not only are you powering your home network with the latest technology, but you also save money on modem rental fees. Own your modem and start saving today!

Specs 21

Brand ARRIS
Internet service provider Cox, Xfinity
Connectivity Technology Ethernet
Product Dimensions 2.02"L x 0.69"W x 2.07"H
Modem Type Cable
UPC 612572214077
Global Trade Identification Number 77
Unit Count 1 Count

Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Nov 11 – Nov 17

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

Brand new and stable
Style: Docsis 3.0 32x8 Modem
This is long, but I had to get this off my chest since switching to this modem has made my life a BREEZE to the point I have so much more time in my day to enjoy vs struggling and troubleshooting ISP issued equipment every day. This is outstanding. I read quite a few reviews about these being problematic but I've experienced no such issues or drops in connectivity. This modem does indeed top out at the advertised Mbps rating and holds steady going on a month now of non stop heavy heavy traffic. It uses the Intel chipset, not the other chipsets others mentioned that are problematic. This intel chipset really sets it apart from other brands and models in the past. It does get a touch warm, but not as warm as others I've experienced. Before this, I used the Spectrum(formerly Brighthouse) issued modem/wireless/router combo Sagecom units that are huge and bulky. Some were Sagecom, some were ARRIS, all the same shape, type, size and build. All using the same PCB Reference Desgin/Specifications, just different manufacturers. Spectrum's issued equipment, no matter the brand or type, is always 100% refurbished... Which isn't always a terrible thing. All of them experienced the exact same issues no matter how many times I had Spectrum send a tech out or replace my equipment, it was like clockwork on the dot I could count down and predict when their equipment would just shut off all wireless access for a blip and cause major chaos to my work at home business. It got worse and worse the longer I kept the same equipment to where I had to swap it out every 2 weeks on the dot. The other issue is the error tolerance and sensitivity to signal strength and quality was atrocious with Spectrum's issued equipment, the connection would drop and force the equipment to reboot which TAKES 10 MINUTES EACH TIME AND IT HAPPENS ALL DAY LONG. I have had enough, hard wired or wireless was problematic to the point I wanted to kick babies in the throat. Spectrum techs and customer service played dumb, except for one tech that came out and told me that this will never be fixed by Spectrum and to just purchase my own equipment and he couldn't have been more right. Enter, this beautiful ARRIS SURFboard SB6190 DOCSIS 3.0 Cable Modem, that solved all of my issues out of the box, not to mention it was delivered within a day. I purchased a TP-LINK Wireless Access Point(WAP), with a Protectli The Vault FW4B Mini PC to be used as my NAT, Routing, & Firewalling solution(to block ads, other threats and blocklists, and prevent Spectrum from snooping on my network like I always caught them doing with their official equipment, as well as to auto VPN specific devices on the network like guests and so on as well as throttling their bandwidth for guests.). I called Spectrum, gave them the MAC Address on this new modem, they added it to my account, removed their issued equipment from my account(saving me about 7 bucks on my bill per month) which I turned in later that day, and hooked up my new ARRIS modem(super tiny and the same size as my Proectli Firewall for those interested in form factor) and they flashed their Spectrum Firmware to the modem and off it went! All this was done within 10 minutes on the phone with Spectrum from the moment it was delivered. I haven't had a single drop in connectivity since I switched to my own equipment that I manage myself(hardly, I just watch the logs on my firewall for specific reasons and to make sure spectrum service is not dropping out). I now have a completely amazing and outstanding managed home network, thanks to pfSense and OpnSense, ARRIS, and TP-LINK's Wireless Access Point(WAP)... and it's 100% effortless and I forget its there because everything just works so perfectly together. The Protectli, the TP-LINK WAP, and of course this ARRIS modem are all available for purchase on Amazon.com and 100% simple and easy to setup to get going on your own without the hassles of Spectrum's really sh1tty equipment. All problems have been solved thanks to this move I made. I have my wifi solution with the WAP, I have my routing and firewalling solution thanks to my Protectli Firewall, and I have my super stable high speed internet thanks to this ARRIS modem. Not to mention I chose Protectli as my firewall for their one of a kind customer care and customer service, TP-LINK was chosen for their reliability and reviews which have held consistent with my experiences, and this modem thanks to the reviewers on here. When I get back in my server room, I will snap photos of the specific setup I mentioned in this review for those to get an idea that are not all tech fancy. Thanks for reading! ... show more
Reviewed in the United States on October 18, 2020 by Commander Adama
Extremely Amazing Modem!!!
Style: Docsis 3.0 32x8 Modem
Extremely Amazing Modem!!! This is my third modem over the last three years, as the local internet keeps getting better and faster I keep upgrading to newer and better modems. With that being said I work in the tech industry and when I was ready to purchase a new modem yet again I wanted to get the crème de la crème of modems, so I did as much research as I could and talked to all my friends and colleagues on what they have and use. It seemed like 7 out of 10 said an ARRIS SURFboard is the way to go. I've been using it for about three months now and I haven't had or been able to dream of better performance than one this thing can handle. My speeds have been out of this world, I took the old modem out and put this one in, no upgrade, and I saw at least 15% better and more consistent speeds just by using this modem. Also with the amount of down and up channels on this modem, I haven't had a single issue with dozens of devices all on their own channels all getting the same amazing speeds, I really pressure tested the system and took twelve different devices, half were streaming 4K movies and the other half were downloading a 10gb movie, all twelve devices were able to keep up with one another with no lag. My previous two modems would have bottle necked the traffic and I would have been creeping to get that kind of performance in a 24 hour window. Hands down there isn't a better modem, not that I've seen, not that I've tested. This modem has everything you need built in and based on its technology compared to the internet technology, this modem shouldn't be outdated for at least 5 years if not many more. Most people don't even have gig speed in their area and won't for a couple more years, by the time gig speed gets there this will last a few to several years before gig speed is outdated. Just get this modem the ARRIS SURFboard SB6190 Or Spend a little more and get the top of the line with the SB8200 There isn't a better modem out there over these two modems. These two modems will do anything and everything you need them to do with the best performance and they will last you for years to come, you won't have to worry about another modem for a long while, which is really saying something this day in age. ... show more
Reviewed in the United States on September 28, 2017 by T.O.303
Reliable Workhorse Modem That’s Still Worth It for Moderate Speeds
Style: Docsis 3.0 32x8 Modem
Reliable Workhorse Modem That’s Still Worth It for Moderate Speeds If you’re running a cable internet plan under 800 Mbps and want a dependable, low-cost modem, the **ARRIS SB6190** still earns its keep. It’s DOCSIS 3.0-based (32×8 channels) and easily handles streaming, Zoom calls, or gaming for most households. Setup is straightforward—just plug in the coax, power, and Ethernet, give your ISP the MAC address, and you’re online within minutes. Performance is rock solid once configured. Users report stable connections and full advertised speeds when paired with a quality router. It’s compact, runs warm but not hot, and has a single gigabit port for simple networks. The matte finish and small footprint make it easy to tuck away in a cabinet or beside your router. That said, longevity is hit-or-miss; some units fail after a year or two, and it’s not compatible with fiber or built-in Wi-Fi setups. If you have multi-gig service or plan to upgrade soon, a DOCSIS 3.1 model (like the ARRIS S33 or SB8200) would future-proof you. Bottom line: For current cable plans under 1 Gbps, the SB6190 is a proven, inexpensive workhorse that saves you rental fees and just works—ideal for stable home or small-office setups, but not a long-term pick for multi-gig speeds. ... show more
Reviewed in the United States on October 8, 2025 by Everyday Reviews
Review is for Arris Surfboard SB6190 32x8 Modem (not Gateway) (Max 1.4 GPS) = New,not refurbished
Style: Docsis 3.0 32x8 Modem
This was to replace a rental modem from Atlantic Broadband for which I was paying $11.00 per month ($132.00 per year). Purchase price: $77.00. This is on Atlantic BB's list of 'approved' modems that will work with their system. Got the unit set up and called ABB tech support to register the device so their network would recognize it. Gave Tech the Mac ID and the modem then rebooted a couple times updating from Arris. Initially had trouble with email, but that was due to modem rebooting for final time, after that no further email problems and Internet is 100%. Tech was pleased with the upload/download speeds and ease of set up. Tech noted that the modem firmware was a newer version (from Arris) than they were aware was released. Modem does go through a Netgear router and no problems with router either. (I did have router powered off while changing modem and checked with Tech before restarting router. no problems with router boot up with new modem either. Pleased with purchase and ease of installation. Would recommend this ... show more
Reviewed in the United States on June 29, 2021 by Spirit of Horse
6190 is capable of 800Mbps w/Comcast (on 3/12/21)
Style: Docsis 3.0 32x8 Modem
I bought the SB6190 on Jan 14, 2020 and it's been working fine for the "Year of the Pandemic". It was quite easy to set up as a replacement for my older, slower modem and just this week I learned that Comcast/Xfinity was upping my DL speeds from 600 Mbps (20 Upload) to 800! They never actually told me about it, I learned about it because I saw a news article about people having the DL speeds on the same plan suddenly dropping to 16 Mbps when their Download speeds were being upgraded! I checked my speeds and while my WiFi doesn't get over about 550 Mbps with my Tenda AC router, plugging my laptop into the AR6190's ethernet port directly allowed me to pull down an amazing 880 Mbps DL and 25 UL. I have to upgrade my wireless network to better take advantage of the speed increase, but I wanted to mention that I can say that the 6190, though advertised as a 600 Mbps capable modem with Comcast, is in fact capable of even faster speeds. I also went to Arris' website and registered it there, just today, 3/14/21, and while I hope to never need to use it, it extended my 2 year warranty to 27 months (April 14, 2022). I was able to get this model new for $83 in Jan 2020, just as a price reference. I don't think that was a particular sale, but it's currently selling at $99. Go figure. ... show more
Reviewed in the United States on March 15, 2021 by D.M.Gadget
Avoid this modem.
Style: Docsis 3.0 32x8 Modem
I don't like leaving negative reviews (there's enough negative stuff in the world today), but had to leave my experience with this modem here. THE PROS: Price? Very reasonable. Size? Compact, not obtrusive. Heat? Only ever got slightly warm, not an issue. THE CONS: It doesn't work. So if you're fine with the above pros, hey, it's a great deal. After doing a great deal of research (which admittedly, I should have done before purchase), the chipset in these modems is apparently faulty. Moreso, this doesn't manifest itself as something that renders the unit inoperable right out the box, but rather gets progressively worse post installation. It started with drops/reboot loops once a week, then once every couple of days, up until it was rebooting several times a day. Calls to Spectrum resulted in me being told the modem was not sending signal, that there was an unacceptable level of noise on my service (caused by jitter in the modem), and that a tech needed to be sent out (not optimal during these times). When it finally got stuck in a reboot loop completely, I bought another (non-Arris) modem from a local retailer for curbside pickup. Installed, provisioned, and immediate difference. No noise on the line, rock solid performance, no reboot loops - it was definitely the modem. Mind you, the problem took just over 90 days to get this bad, so it exceeded both Arris and Amazon's return policy. Missed the return window by 6 days. Now it's an expensive doorstop that I'm not throwing away until it's safe to drop at an e-waste disposal site to be responsibly recycled. To be clear, this was not Amazon's fault at all, but it irked me that Arris didn't accept responsibility for what is clearly an issue. Oh, and side note - apparently, Spectrum is moving to DOCSIS 3.1 modems now, so you're probably better off getting a 3.1 model anyways. TL/DR - the savings in price is not worth the cost of finding out this modem doesn't work. ... show more
Reviewed in the United States on February 8, 2021 by Andrew
Actually get the speeds you pay for
Style: Docsis 3.0 32x8 Modem
This is for (32x8) Docsis 3.0 model since amazon tends to aggregate reviews and makes it impossible to tell which are for what. Note: it goes without saying that if you pay for xfinity phone service, you wont be able to use this since it will remove the telephony port, but at that point just get a magicjack device or something and save money that way. I installed about 4 of these so far from my friends and neighbors complaining their xfinity modem box (docsis 3.1 version) keeps cutting out and they arent getting the speeds they pay for. This streamlines the data connection so the box basically has one purpose (pass the internet signal to a router), and isnt overloaded with multiple processes and functions like comcasts box. You do need a external router but that and this will basically pay for itself within a year of how much you saved on leasing the router from comcast themselves. -------------------- The only advice I have for people contemplating this who have not done so before are this: -Reduce coaxial splits. The only time its acceptable is when you split off the main line to the tv box if you pay for otherwise you will want the most direct coaxial line input to this box as possible. Last house I installed had multiple splitters for no reason to unused connections which really caused signal loss. -Check the speeds you need. Unless you are explicitly paying for gigabit 1000+mbps then you will need a docsis 3.1 modem but anything under you are fine with the 32x8 version (more channels to work with). I pay for 300mb internet and this is perfect and I dont see myself getting gigabit internet since none of your devices can actually support it especially if you use wifi lol. -Get a good router, dont take ethernet connections for granted but also dont get baited for router speeds which say up to etc etc hypothetical speeds. They are taking the total sum of multiple 2.4ghz and 5ghz signals to give you a unrealistic speed you will never achieve. The router situation is another story but look into something decent at least. It will definitly be better than comcasts modem box and will probably come with better security features. NOTE: avoid routers with antivirus protection or voice assistant/alexa/google/siri functionality. Both of these features add in 3rd party software which collects data on your entire network and is a security concern especially on the router dhcp level.. -Buy new. Dont get these used since you will almost always have activation issues and such. This goes for any modem by any company anywhere. -Dont believe advertisements, speeds you will actually achieve are based on a number of things. First and foremost is how much you are paying for. If you pay comcast for 200mb you will get up to 200mb (roughly 25 megabytes). This speed is only really obtained by ethernet connections which then rely on making sure your end devices ethernet port is a gigabit port and so on. Just like how wifi is determined speeds are determined by hardware and also distance. Moral of this story is dont by for things you will never use. 32x8 docsis 3.0 version of this router caps at whatever hypothetical speeds they say and thats more than enough for really anyone at this point. ... show more
Reviewed in the United States on November 7, 2019 by vxs
For Comcast (ARRIS SB6190) Black
Style: Docsis 3.0 32x8 Modem
Review Image by AKing
Bought one (ARRIS SB6190) Black several weeks ago as Comcast within their infinite wisdom decided to upgrade my bandwidth past the 300 Mbps that my older TP-Link modem's were limited to. Setup thru Comcast web page was all but a trip thru futility, but their phone app was all too easy. I’d watch a couple how to You-Tube videos before doing it. It's strange, several years ago setting up a modem was easy on Comcast’s web page. I just think they’re pushing people toward using the phone app. Older TP-Link I could restart from web-browser setting in my lounge chair but the (ARRIS SB6190) Comcast firmware removes that capability from the (ARRIS SB6190) webpage, the only way to remote restart it is thru the Comcast phone app, which works fairly well as I do not have to get up to do my weekly resets of network equipment around the house. Still I miss not having to ‘phone home’ to reset modem. Cons: A bit slower than the older TP-Link doing restarts when booting up, though nothing beyond reason. I think it’s due to linking the 32 download streams but don’t pin me down on that one. Pros: 32-down and 8-up gives me room to grow as my speeds are capped out at (400 Mbps) with Comcast. Comcast always over previsions the download and upload speeds a bit so my speed test show (470 Mbps) download and (41 Mbps) upload. Afterthoughts: After a couple weeks I bought a backup unit and put it into play. I am one of those idiots that does not trust hardware, at all. Having a known working backup unit makes troubleshooting much easier. The (now) known working unit is now safely boxed up and stored away (you know) just in case. The first unit I bought (renewed) for under $50, the second (backup unit) was new, on sell just before Fathers Day at a tad under $50. ... show more
Reviewed in the United States on June 20, 2025 by AKing
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