ARRIS (G54) - Cable Modem Router Combo - Fast DOCSIS 3.1 Multi-Gigabit & BE 18000 WiFi 7 Comcast Xfinity, Cox, Spectrum Quad-Band 1, Up to 18 Gbps Max Speed
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Extended holiday returns
FREE refund/replacement until Jan 31, 2026 Learn more
FREE refund/replacement until Jan 31, 2026 Learn more
This item's return window has been extended for the holiday season: FREE refund/replacement until Jan 31, 2026
To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.
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Availability:
Only 3 left in stock, order soon!
Arrives
Saturday, Nov 22
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Style: DOCSIS 3.1 - G54
Features
- Fast, Reliable Connection: Enjoy high-speed streaming, gaming, and browsing with a trusted brand used in over 260 million homes.
- Next-Gen Speed & Coverage: Wi-Fi 7 and DOCSIS 3.1 deliver blazing-fast internet up to 18 Gbps with coverage up to 5,000 sq ft.
- Powerful Ports: Includes four 1-Gigabit and one ultra-fast 10-Gigabit Ethernet port.
- Service Compatibility: Works with major ISPs like Xfinity, Spectrum, and Cox
- Save on Fees: Own your modem and avoid up to $168/year in rental charges (varies by provider)
Description
A Trusted Name in Home Connectivity: Get high speeds, low latency, and a two- in-one product! With the ARRIS SURFboard G54 Wi-Fi Cable Modem, you will increase your network capability and get ultra-fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing
Brand: ARRIS
Internet service provider: Cox, Spectrum, Xfinity
Connectivity Technology: Wi-Fi
Compatible Devices: Gaming Console, Personal Computer, Printer, Security Camera, Smart Television, Smart Thermostat, Smartphone, Tablet See more
Product Dimensions: 4.65"L x 10"W x 12.44"H
Product Dimensions: 4.65 x 10 x 12.44 inches
Item Weight: 3.12 pounds
Item model number: G54
Date First Available: October 12, 2023
Manufacturer: CommScope
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Saturday, Nov 22
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Style: SB8200 Gigabit Modem
This is a review of the ARRIS (SB8200) - Cable Modem. Tip: Before selecting a new cable modem, go to the website of your ISP and review their list of "approved" cable modems. You could also call your ISP to find an "approved" modem. Your ISP may prefer that you to use one of their modems. Sometimes their modems are provided at no additional cost, so you might be able to save some money. I verified that this Arris SB8200 cable modem was on the "approved" list for my local ISP (Spectrum). While I am very happy with the Arris SB8200, you might consider finding an "approved" modem that has come out more recently (a newer model). Short review: I recently replaced my 10-year-old cable modem with the Arris SB8200 modem. I am on a 400 Mbps (megabit per second) plan with Spectrum, but I was only getting 90 Mbps. With the new modem, internet speed more than quadrupled (to 480 Mbps). I am quite pleased. I have read reviews by people who claimed to have had bad experiences using this modem on a Sprectrum system, but I had no problem whatsoever. Installation and activation were very easy and quick. The self-installation via the web did not work for me, but I easily activated the new modem with a quick phone call with Spectrum (no wait on phone; less than 10 minutes to activate). I discovered some problems with my home network that I discuss below, but these were completely unrelated to the new Arris modem Have MAC ID (from box or modem label) before you activate: You must report the MAC ID for the new modem to your ISP to activate, so have it handy before you start. Important Tip: The rest of this review concerns internet speed issues from causes other than the modem. The most important lesson learned: Make sure you replace all your old-style Cat5 Ethernet cables with newer Cat5e or Cat6 cables. Cat5 cables are limited to 100 Mbps (megabits per second) and may be “bottlenecking” your system. My system: My home was built with an Ethernet system that supplies at least one Ethernet outlet in every room. I have been using Ethernet instead of WiFi. The Cat5e Ethernet cables supplying this system come together in a central distribution box, which houses the cable modem and a router. In some rooms, Ethernet switches (splitters) are used to share an Ethernet outlet among several devices. Of course, internet speed may drop due to any of these components. Before installation: -- Studied the Quick Start/Installation guide (available online) before modem arrived. -- Watched a 4-minute Sprectrum video on how to install a new cable modem. -- Learned what the various lights on the modem mean (including solid and flashing lights). Cable modem installation with Spectrum: Note: For this installation, Spectrum service was already established (on old modem). -- Turned off computer -- Connected modem directly to computer with a new Ethernet cable (Cat5e), bypassing router and home Ethernet system -- Turned on modem: Based on behavior of lights, modem appeared to update its firmware (automatically). After about 6 minutes, lights indicated modem was ready. -- Turned on computer: Opened web browser and attempted to go to the Spectrum self-install web page. Would not connect. -- Called Sprectrum to activate modem: Gave the MAC ID of new modem to pleasant costumer service rep. After updating the MAC ID, rep remotely reset modem. -- Ran speed test: Speed had been 90 Mbps with old modem, it was over 400 Mbps with new modem. (Glory be!) Lessons learned about home’s Ethernet system: -- After the modem had been activated, I moved it into the Ethernet cable distribution box and hooked it up to the old router. Ethernet speed was only 90 Mbps, just like when using the old modem. Hmmm. -- Installed the new router, Ethernet speed was still only 90 Mbps. Hmmm. -- Turned on WiFi and connected computer via WiFi: Speed jumped to over 400 Mbps. Great! -- Turned off WiFi to test Ethernet system. The switches/splitters are gigabit rated, so I hoped they were not the cause of the "bottlenecking." -- Replaced all the Ethernet cables with new Cat5e cables: Ethernet speed jumped to 480 Mbps. Problem solved! -- Besides higher internet speeds for the computers, Youtube videos on the television are much, much improved. Very pleased. Summary: Your new Arris modem may (by itself) enable you to get much higher internet speeds. However, make sure all of your network gear (router, switches/splitters, and cables) can support 1 Gbps (gigabit per second). For example, if you have Cat5 cable anywhere in your system, your speed will be limited to 100 Mbps, so replace them with Cat5e or higher cables.
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Reviewed in the United States on November 27, 2024 by SeekingTraveler
Style: DOCSIS 3.1 - G20
Worked well for 6 months. Intermittent drops since. The last week it dropped up to 9 times per day with Cox. Oddly it was after AWS outage but all drops were during business hours. Yesterday Cox did maintenance in my area. It's been dropping every couple hours since at so hours of the day/night. Maybe a Cox issue, may be a firmware issue that I have no control over, as I've been told Cox initiates firmware updates. Doesn't matter to me as a paying customer and remote worker who relies on stable Internet for a paycheck. Less than 1 year of owning and an now having to get separate modem router in hopes that will work. Arris-if it isn't you product, perhaps you should not allow Cox to have it as a certified piece of equipment if it does not work as intended with their service because it's hurting your reputation. Very frustrating for consumers with minimal networking knowledge. We want plug and play and based on your description, this is what I should have received after paying for your product. My last modem lasted a few years and even it was not this bad before needing replacement. I do hope all you products are not like this as I'm considering buying a straight Arris modem with a nighthawk router.
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Reviewed in the United States on October 26, 2025 by Cynthia A Rosenberg
Style: DOCSIS 3.1 - G54
The previous three modems we've owned have been made by Arris, and very solid and reliable. So my expectations for the G54 were very high, especially considering that the cost is one of the most expensive on the market for a combo modem wifi router. It is very easy to hook up, with a power cord, incoming comm cable, and then whatever you decide to add for direct connections. The automation within this hardware is the most advanced that we've experienced. This will auto reset, and do a number of different steps (many which are beyond my comprehension) to ensure the connection is solid and to maintain accessibility. In testing the other wifi signals in our area, there is no interference or competing signals at the WiFi 7 range. Even for the lower ranges, the G54 is excellent about placing our signal in low use channel. All that to say, I've enjoyed this device for the last several months, and now feel like it was worth the cost since we've had excellent coverage ever since the initial connection was established (and sorted out with our provider).
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Reviewed in the United States on October 21, 2025 by S. Casey S. Casey