WD Diskless My Cloud EX4100 Expert Series 4-Bay Network Attached Storage - NAS - WDBWZE0000NBK-NESN
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This item is eligible for return within 30 days of receipt
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Availability:
In Stock.
Arrives
Oct 2 – Oct 15
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Size: Diskless
Features
- Centralized storage with anytime, anywhere access
- Integrated 1.6 GHz Marvell armadaARMADA 388 dual-core processor and 2GB DDR3 Memory
- Twonky DLNA-certified media server and iTunes support
- RAID 0, 1, 5, 10 or JBOD and spanning
- Integrated backup software for PC users and Time Machine support for Mac users
Description
Size:Diskless Save all your valuable photos, videos, music and files on this ready-to-go, high-performance NAS solution for secure access to them anytime, from anywhere. Protect your content with multiple backup options, customize your NAS with a full suite of apps and enjoy peace of mind knowing that we've put our best in it, so you can put your best on it. Learn more at wd.com/EX4100.System Requirements: Windows 10, Windows 8.1, Windows 7, macOS Mojave, High Sierra, Sierra operating systems
RAM: 2 GB
Hard Drive: Desktop
Number of USB 3.0 Ports: 3
Brand: Western Digital
Series: MY CLOUD BUSINESS SERIES 8TB DRIVES
Item model number: WDBWZE0000NBK-NESN
Hardware Platform: PC, Mac
Operating System: PC; Mac
Item Weight: 7.52 pounds
Product Dimensions: 9.13 x 7.56 x 6.69 inches
Item Dimensions LxWxH: 9.13 x 7.56 x 6.69 inches
Color: Black
Processor Count: 2
Computer Memory Type: DDR3 SDRAM
Voltage: 19 Volts
Manufacturer: Western Digital
Is Discontinued By Manufacturer: No
Date First Available: February 27, 2015
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Oct 2 – Oct 15
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Size: 16TB
This is a nice piece of electronics that is easy to setup and use. Many RAID modes available including JBOD (Just a bunch of drives) for the most storage space. On setup everything worked and it was easy to access from most anywhere. Then the problems started. The drive periodically disappears from my Network. Many people have mentioned this problem and there are lots of fixes listed. First I turned off Sleep mode thinking that somehow was contributing to the problem. I also gave the drive a Static IP. No matter what settings I tweaked the drive still disappears from my Network about 3 times a week. I have not found a fix that can get it back online other than unplugging the power supply and letting it refresh itself. When I do this the drive is back online in about 5 minutes and remains online until it decides to run away and hide again. I'm kind of disappointed in Western Digital as they are a good company that usually addresses these kind of problems. Since I owned this drive I have gotten 3 or 4 firmware updates from WD. Each time I hope that they have finally found and fixed the problem but this has not yet happened. for the High Price WD expects for this drive I believe they should have fixed this long ago. I don't know if any of the other big drives like this from other companies work any better. This drive was all that I wanted and needed for my system but if I had it to do over I would have bought a smaller setup that from the reviews I have read seem more stable. (I have a WD Cloud drive in 4tb that has been rock solid for many years.) I wish that WD would make this much more expensive drive work as well - but it doesn't!
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Reviewed in the United States on May 7, 2017 by Ray Schaar
Size: Diskless
This review is for the WD EX4100 (4-bay), as Amazon has decided to merge reviews for the 2-bay and 4-bay. Edit: After 6 months of use, I have the following information to add: 1. The "drive failure" notice appears for drives without disks inserted. This can be mitigated somewhat by scheduling periodic downtime. 2. The write speed is (obviously) still limited by the HDD you use and your network connection. 3. WD documentation is still less than stellar and they still over-rely on group support boards. 4. To enable dual-bonding on the gigabit ports, enable 802.3ad. 5. You should not be utilizing older/personal drives. The WD RED 5400 RPM drive is likely going to be your best choice for the drive due to stability/longevity compared to the 7200 RPM version - unless of course you choose to go with the WD Black instead. 6. Again, the "EX" in the "EX4" stands for "Expert". It is supposed to be an indicator for those less technically-inclined that this is a bit more than a "plug-and-play" solution. Original Review: First and foremost: This device is not as straightforward as some other types of devices designed towards the home user. You will need to dedicate time and brainpower to setup and management of any Enterprise Solution that you buy (hence the product featuring the use of EX for Expert). If you like everything to work without you doing anything more than pushing the "next" button on an install wizard, this is not for you. I decided to purchase this Network Attached Storage after running a spare PC as a media server for a while. I purchased a WD Red 8TB drive separate as it was cheaper than the bundled version of the EX4100 with 2 4TB drives. The max storage handling for this solution is 32TB, or 4 8TB drives. I decided to run JBOD for the time being, with a separate backup for critical files. Included in the box is a setup guide that is effective for about 15 seconds. The expectation is that you (the person setting it up) will navigate to WD's website to access proper setup guides. As far as the actual setup, it's not too complicated: Insert drives; power on (takes a minute to initialize); access control interface via a computer on the local network; configure RAID (even if JBOD); format drives; setup "shares" for file storage; and access the shares via network discovery on your computer. One issue that I had was a ticking sound from the hard drive every 5 seconds. According to WD's website, this is normal for their enterprise drives in standby mode. Their drives are rather noisy (although most Enterprise systems are, to be fair;) and this may impact where you wish to place the device. You will need to wire it in to your router (assuming you are using a home router/switch/WAP combo). A CAT-5 cable ("Network" or "Ethernet" Cable sold in stores) can support 10Mbps transfer easily, but 100Mbps is not so likely if the cable is longer than a certain distance (or if you forget to account for TCP overhead). With the cable I am using, I see ~90Mbps transfer. This translates to ~11MBps, which is important to consider as files are measured in Bytes, not bits (8 bits a Byte; a 700MB file is 5,600Mb). There is an included Gigabit cable, although it is (by necessity) ~3 feet long. This calculates to 125MBps, but one needs to still consider all other legs of transport for speed. For a car analogy: A Bugatti Veyron will not be able to travel at 200mi/h while in gridlocked traffic. If you have a lot of files that you plan on transferring from an external device (such as a portable HDD) onto the NAS, I recommend connecting the device to the USB drive on the front of the NAS. Next, you should navigate to the control panel via your computer. Use the "backup" function to have the NAS copy files from relevant folders within the external device into the location on the NAS that you want them to reside. This way, you don't have to utilize your network nor computer to have the files copy. The "backup" function is also a way to setup an automatic backup of critical files to another location, should you choose to utilize this function. For regular use where you are copying small files a few at a time, use of the fileshare (via Network Discovery on your computer) works well. My biggest concern with the device is actually with it's control interface. The default interface is port 80, and does not support port 443 (HTTPS) connections. This includes the login function and device administration. You can enable SSH once you have setup the device; but that doesn't change the aforementioned issue. The interface will also allow you to attempt to do things that could be predicted to fail, such as trying to install Plex Media Server if you have no drives configured (hangs at 98%). The page does have a timeout function, which is nice. Still, I would not recommend this device for a true Enterprise solution. For Plex users: This device does decently with direct stream. If your files are .mp4 (the MP4 container) or .mkv and using H264 (video playback) or H265 (HVEC) and AAC, MP3, or FLAC for audio, you should be able to play the file well. .avi (AVI container) is not supported by the Plex client (as it costs money for the license), nor is DTS passthrough, so the Media Server will try to transcode it. The EX4100 is not powerful enough to transcode, so you cannot play such files if using this device as the server. You can use a more powerful device (such as your computer) as the server, and host the files on the NAS; or use a tool such as Handbrake to convert the files to a direct play format. Overall, I like the product. I think it does a decent job at balancing Enterprise capabilities with home-use requirements. The cost of the device, initial setup requirements, lackluster in-box documentation, and lack of standard network security protocols are the biggest issues that I see with this device.
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Reviewed in the United States on November 3, 2017 by J Robert
Size: Diskless
This is a really good product but only on PAPER. Following is the biggest issue that I have with this product that will literary makes it useless. First off, a quick background on me, Im a network engineer and my job is to manage and configure networking products on daily basis. With that said, this SAN is not stable when it is onna network. This means that for the first couple of days, you can connect to the dashboard from your network and remotely, but after that it goes missing from every point of connection, meaning you cannot connect to the unit or the dashboard regardless of what you do. The worst part about this is that all the information on the little blue screen located on the unit shows everything is working fine. There is a physical power button in front of the unit but it does not do anything regardless of how long you hold it. It is as if the unit just hangs and freezes. The only way to reset the unit is to disconnect the power cable which is really the last thing I want to do with products that have spinning disks in them. My mistake was not returning this in time and thinking that I can fix it. For those of you having this issue or thinking about buying it, all the solutions that are on the forums online, such as setting static ip and doing system restore, WILL NOT fix this issue. I called WD support and instead of trying to trouble shoot the problem, they are just going to RMA it. What really pissed me off was that, they told me that they are going to pay for the shipping this one time as curtesy. So basically, your product is faulty and I have to pay for it to get shipped back?!!! this is just absurd. Please save your money and DO NOT buy this junk. ------------------------------------------------------------------------------------------------------------------------ Update 8/8 I have now called WD about 8 times to get one simple pre-paid shipping label for their defective product. This is 2017 and WD is unable to provide a simple shipping label because "their servers are down". Apparently it takes them more than a week to fix their servers. This is one of the worst companies I have ever dealt with specially when it comes to customer service. Please save your money and time and stay away from them. I wish I could give them 0 stars.
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Reviewed in the United States on July 16, 2017 by O.S