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Sony

Sony WH-1000XM5/B Wireless Industry Leading Noise Canceling Bluetooth Headphones (Renewed)

  • Based on 1,183 reviews
Condition: Refurbished - Excellent
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Availability: In Stock.
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Arrives Monday, Mar 23
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Color: Black


Features

  • This Certified Refurbished product is manufacturer refurbished, shows limited or no wear, and includes all original accessories plus a 90-day limited hardware warranty.
  • Precision-engineered to deliver exceptional High-Resolution Audio quality. Our Precise Voice Pickup Technology with newly developed wind noise reduction will also ensure you can hear and be heard clearly when taking calls on these noise cancelling headphones.
  • Smart, intuitive, and intelligent. Adaptive Sound Control automatically adjusts the sound settings based on your environment and activity, and Speak-to-Chat automatically pauses the music when you want to have a conversation, without you having to remove the over ear headphones!
  • For total convenience, these Bluetooth headphones can be paired with two devices at the same time. Fast Pair will help you locate the WH-1000XM5B if you can't find them and Swift Pair makes pairing with your PC or tablet simple.
  • With up to a huge 30 hours of battery life, youll have enough power, even for long trips! A collapsible case is included with these Sony headphones for easy storage and travel.

Description

This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon- qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.

Brand: Sony


Color: Black


Ear Placement: Over Ear


Form Factor: Over Ear


Impedance: 48 Ohms


Noise Control: Active Noise Cancellation


Headphones Jack: 3.5 mm Jack


Model Name: WH1000XM5/B


Connectivity Technology: Wireless


Wireless Communication Technology: Bluetooth


Included Components: Headphones,Protective Case,Connection Cable,USB Cable


Age Range (Description): Adult


Material: Carbon Fiber, Recycled Plastic


Specific Uses For Product: Music,Gaming


Charging Time: 30 Hours


Recommended Uses For Product: Music, Calling, Travel


Compatible Devices: Wireless devices, voice-controlled devices, music players, and gaming consoles


Control Type: Voice Control


Cable Feature: Without Cable


Item Weight: 1 Pounds


Water Resistance Level: Not Water Resistant


Customer Package Type: FFP


Control Method: Voice


Number of Items: 1


Battery Life: 30 Hours


Audio Driver Type: Dynamic Driver


Bluetooth Version: 5.0


Carrying Case Material: Combination of Carbon Fiber, Soft Leather, and Recycled Plastic


Earpiece Shape: Over Ear


Series Number: 5


Hardware Interface: USB Type C


UPC: 887401059598 656942823070


Input Device Interface: Bluetooth


Noise Control Features: active_noise_cancellation


Generation: 5


Supports Bluetooth Technology: Yes


Special Feature: Crystal Clear Hands-free Calling, Lightweight, Multipoint Connection, Redesigned Collapsible Case, Up to 30 Hours of Playback with ANC On


Global Trade Identification Number: 70


Manufacturer: Sony


Product Dimensions: 12.4 x 10.3 x 6.7 inches


Item Weight: 1 pounds


Item model number: CRT2SNWH1000XM5B


Batteries: 1 Lithium Polymer batteries required.


Is Discontinued By Manufacturer: No


Date First Available: May 26, 2022


Units: 1 Count


Frequently asked questions

The Sony WH-1000XM5/B Headphones offer up to 30 hours of battery life on a single charge with noise-canceling enabled, and a quick 3-minute charge can provide up to 5 hours of playback.

Yes, the Sony WH-1000XM5/B Headphones are equipped with intuitive touch controls on the earcups, allowing you to play, pause, skip tracks, control volume, and activate your voice assistant with simple gestures.

Absolutely, the noise-canceling on the Sony WH-1000XM5/B Headphones is fully adjustable, with multiple levels of noise cancellation that you can customize to your environment using the Sony Headphones Connect app.

The Sony WH-1000XM5/B Headphones do not support multipoint connection out-of-the-box, meaning they can't be connected to multiple Bluetooth devices simultaneously but you can easily switch between devices using the Bluetooth pairing menu.

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Top Amazon Reviews

🚀 Abunda's Overview

This is our summary and key points to consider based on customer reviews.

The consensus among users is that the Sony WH-1000XM5 headphones offer superior comfort, industry-leading noise cancellation, and excellent sound quality at a competitive price point, including the renewed versions. They're appreciated for their lightweight design, immersive experience, and flexible app controls. While the noise cancellation is generally praised, some users find that older models might have an edge in this aspect and the transparency mode could be better.

Pros

  • 🎧 Phenomenal fit and comfort, without causing discomfort over prolonged use
  • 🔇 Superior noise cancellation capabilities
  • 🎵 Immersive sound quality and useful touch sensors for easy control
  • 🔋 Exceptional battery life
  • 📱 Flexible app controls for sound and system adjustments
  • 🚀 Great value for the price, especially for renewed versions that perform like new

Cons

  • 🔍 Transparency mode is not up to expectations
  • 📦 The case size and quality may not meet everyone's standards
  • 🔊 Some users feel previous models had better noise cancellation
  • 👂 Ear cups do not fold up like the previous models

Should I Buy It?

Yes, if you're in the market for high-quality headphones with excellent noise cancellation and sound, the Sony WH-1000XM5 come highly recommended, particularly in the renewed version which can save you money without compromising on quality.

    • High value purchase at refurb pricing
For being a refurb, it looks like new. There was a slight scuff on the carrying case that I have yet to try to remedy. Mostly because I don't care. The sound is great to these old ears. I think the limiting factor is my source material. I have tried both bluetooth and corded connections and both sounded great. I was disappointed at having to create an account and installing a phone app. I just view it a corporations trying to create an extra revenue stream from gleaning my personal data. If one doesn't feel the need to update the firmware or just uses a corded connection, you could skip the app. I don't understand the need for the app. Higher end headphones and DAP shouldn't need an equalizer, or other sound shapers and effects. The corded connection is rated at 32 ohms which makes the product reasonably sensitive so my portable DAP doesn't need a high volume setting. After all these years the noise cancelling I don't need to crank up the volume. I don't know how cancellation is active and how much is passive but it is quite effective. Low volume delivers the clarity, detail, and presence I crave. I find the headset quite comfortable for my head and ears. I would recommend. ... show more
Reviewed in the United States on March 10, 2026 by Michael Turomsha
    • Super quiet and comfortable
Amazing headphones. 100% worth it. Noise cancellation is amazing. Sound quality is excellent. Comfort is good for long sessions. Love these.
Reviewed in the United States on March 12, 2026 by REX J. WOOTEN
    • Renewed or brand new?
These showed up and seemed like they had never been used. I'm not convinced they were! They sound and work great. Noice cancelling works well. Very happy with the renewed quality so far.
Reviewed in the United States on February 13, 2026 by Amazon Customer
    • Great headphone option depending on what you're looking for
I got these for $250 with amazon refurbished and I've had them for a year now and experienced no issues. For the most part they are great headphones, they have good sound quality and noise cancelling as well as a long battery life. I also enjoy that there is an app you can use to control the settings for them. That being said I definitely wouldn't go out and spend $300+ on them because they aren't anything amazing and still have their cons. For me i find them to not have the best fit and when being walking around or being active they tend to move around or fall off easily, so if you are needing gym or running headphones you might be better off with something else. Also, the touch controls are very sensitive and can be somewhat confusing + annoying since they make a sound effect when you touch the outside of the earphone (this tends to be an issue when lying down especially if you want to turn on your side). Overall I think most people would enjoy the quality of these compared to other over the ear headphones and I say they are worth it if you can get them for a good price. ... show more
Reviewed in the United States on July 21, 2025 by Autumn Slate
    • One of the top Bluetooth headphone sets available for the price
Review Image by Rolidnot Rolidnot
Review Image by Rolidnot Rolidnot
This “B” (renewed) version of the Sony 1000/5’s is probably one of the best values for a top quality Bluetooth headphone currently available. It’s a no-frills presentation with the Sony “B” when it arrives. Brown Amazon box, zippered headphone case in a plastic bag, 90 day warranty info, the plug-in cord (yes, you can plug these in AND use them as Bluetooth phones!) and the power cord - see the photo. For a really in-depth review of these phones, refer to John Darko’s review of them on Darko Audio on the web. John’s review covers all the finer points in great detail. John’s video was recorded on 10/11/22 and compares the Sony WH-5000XM5’s to Bowers and Wilkins Px7 s2’s which are also $399 - the same price as the new Sony model. My take on the Sonys - - they fit well and are comfortable for a few hours - they can be used as a corded phone by leaving the power off and just plugging them in - the fold flat but they don’t fold up like the version 1-4 did. That’s not a big deal for me, I travel with ear buds, not over ear phones. - the app has a LOT of flexibility for adjusting the sound and system. - the controls work well on the right ear cup. Volume up and down, play/pause, track back or advance to name a few. - audio evaluations are inherently subjective. I have a pair of Meze 99’s Classics that I use daily as well. The Sony have great bass, the Meze phones do as well. The mid-range on the Meze seems more refined but I’m using the Ifi Zen Can amp tuned for the Meze 99’s so it’s not really a fair comparison. - not a mark or any visible defect anywhere on the “B” version that I bought. They look and sound brand new. For rhe $130 off off list for the “B” versus new, I don’t think you can get a better sound quality and app flexibility from a closed, over ear cordless phone for the price. Hope that helps! ... show more
Reviewed in the United States on October 29, 2022 by Rolidnot Rolidnot
    • Best over-ear
Best over-ear I've ever used. Even though is a renewed item it doesn't feel like it. The battery lasts for a really long time, and it charges super fast! Also the sound quality is next level, I'm hearing sounds in songs I was never able to catch before.
Reviewed in the United States on March 5, 2026 by Sofia
    • Solid purchase
Great set of headphones. I could just not commit to 450.00 for a new set of xm6 so went with the renewed xm5 and surprisingly happy about purchase. Got a wonderful set of headphones without the crazy price. Very comfortable on the ears and head. Noise reduction is so good that you can't even hear your own breathing. App is kinda awkward. Good purchase so far. Only time will tell. ... show more
Reviewed in the United States on January 18, 2026 by Ron Phillips

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