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Sony

Sony WH-1000XM5/B Wireless Industry Leading Noise Canceling Bluetooth Headphones (Renewed)

Based on 1,435 reviews
Condition: Refurbished - Excellent
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$199.99
Save $28.01 was $228.00

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At a glance

Condition
Refurbished - Excellent
Color
Black
Model
CRT2SNWH1000XM5B
Weight
16 oz
Ear Placement
Over Ear
Impedance
48 ohm
Age Range Description
Adult
Warranty
90 days limited warranty
Works with
Wireless devices, voice-controlled devices, music players, and gaming consoles

Features 5

  • This Certified Refurbished product is manufacturer refurbished, shows limited or no wear, and includes all original accessories plus a 90-day limited hardware warranty.
  • Precision-engineered to deliver exceptional High-Resolution Audio quality. Our Precise Voice Pickup Technology with newly developed wind noise reduction will also ensure you can hear and be heard clearly when taking calls on these noise cancelling headphones.
  • Smart, intuitive, and intelligent. Adaptive Sound Control automatically adjusts the sound settings based on your environment and activity, and Speak-to-Chat automatically pauses the music when you want to have a conversation, without you having to remove the over ear headphones!
  • For total convenience, these Bluetooth headphones can be paired with two devices at the same time. Fast Pair will help you locate the WH-1000XM5B if you can't find them and Swift Pair makes pairing with your PC or tablet simple.

Description

The Best Noise Canceling Headphones With up to 30 hours of battery life, you’ll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter. Specially developed by Sony, the new Integrated Processor V1 unlocks the full potential of our HD Noise Canceling Processor QN1. This unique combination of technology controls 8 microphones to deliver unprecedent noise canceling quality. From airplane noise to people’s voices, our WH-1000XM5 wireless headphones keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment. These headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button. Pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls. As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound. Automatically optimizes volume based on your environment learning your behavior and recognizes locations that you frequently visit. Carry your headphones effortlessly in the redesigned case.

Specs 43

Brand Sony
Color Black
Ear Placement Over Ear
Form Factor Over Ear
Impedance 48 ohm
Brand Name Sony
Model Number CRT2SNWH1000XM5B
Model Name WH1000XM5/B

Frequently asked questions

The Sony WH-1000XM5/B Headphones offer up to 30 hours of battery life on a single charge with noise-canceling enabled, and a quick 3-minute charge can provide up to 5 hours of playback.

Yes, the Sony WH-1000XM5/B Headphones are equipped with intuitive touch controls on the earcups, allowing you to play, pause, skip tracks, control volume, and activate your voice assistant with simple gestures.

Absolutely, the noise-canceling on the Sony WH-1000XM5/B Headphones is fully adjustable, with multiple levels of noise cancellation that you can customize to your environment using the Sony Headphones Connect app.

The Sony WH-1000XM5/B Headphones do not support multipoint connection out-of-the-box, meaning they can't be connected to multiple Bluetooth devices simultaneously but you can easily switch between devices using the Bluetooth pairing menu.

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Top Amazon Reviews

🚀 Abunda's Overview

This is our summary and key points to consider based on customer reviews.

The consensus among users is that the Sony WH-1000XM5 headphones offer superior comfort, industry-leading noise cancellation, and excellent sound quality at a competitive price point, including the renewed versions. They're appreciated for their lightweight design, immersive experience, and flexible app controls. While the noise cancellation is generally praised, some users find that older models might have an edge in this aspect and the transparency mode could be better.

Pros

  • 🎧 Phenomenal fit and comfort, without causing discomfort over prolonged use
  • 🔇 Superior noise cancellation capabilities
  • 🎵 Immersive sound quality and useful touch sensors for easy control
  • 🔋 Exceptional battery life
  • 📱 Flexible app controls for sound and system adjustments
  • 🚀 Great value for the price, especially for renewed versions that perform like new

Cons

  • 🔍 Transparency mode is not up to expectations
  • 📦 The case size and quality may not meet everyone's standards
  • 🔊 Some users feel previous models had better noise cancellation
  • 👂 Ear cups do not fold up like the previous models

Should I Buy It?

Yes, if you're in the market for high-quality headphones with excellent noise cancellation and sound, the Sony WH-1000XM5 come highly recommended, particularly in the renewed version which can save you money without compromising on quality.

They thought of everything!
Color: Black
Amazing headphones at an amazing price. Hands down best noise canceling and sound quality under $300 period. Beats can’t hang with the likes of Sony.
Reviewed in the United States on September 9, 2026 by Pen Name
Better than the rest.
Color: Black
Forget the trendy garbage - this is where it is at. These headphones are comfy and versatile - whether I plug them into my piano for a quiet and calm playing session, or I'm blasting Don Toliver or my "Heavy Death Metal... OF DEATH!" Playlist in the gym or playing hockey, these things work. Once you figure out the right Equalizer settings for you, these are a game changer. I have tried Apple, Sennheiser, Skull Crushers, Beats by Dre, and these blow them all out of the water all day - the app could use some upgrades for the sake of easier functionality and better UI, but still great headphones. ... show more
Reviewed in the United States on September 20, 2026 by Brayden Pickett
Can't beat this pricing, great headphones
Color: Black
Excellent headset and the refurbished ones look good as new to me minus the packaging. If you're looking for high quality Bluetooth headphones I'd definitely recommend getting something refurbished in this price tier instead of brand new , if your budget looks anything like mine paying $180 instead of over 400 makes a huge difference . Very happy with this purchase, from what I understand the new MX6 is only a slight improvement in design with pretty much the same sound quality. ... show more
Reviewed in the United States on September 4, 2026 by J Roa
Headphone Review
Color: Black
Reviewing these headphones after using them for almost six months. Even though they were listed as “used,” they were honestly in brand-new condition. I’ve had an amazing experience with them so far, and they’ve been totally worth the money. Highly recommended!
Reviewed in the United States on September 18, 2026 by Rafael
Great headphone option depending on what you're looking for
Color: Black
I got these for $250 with amazon refurbished and I've had them for a year now and experienced no issues. For the most part they are great headphones, they have good sound quality and noise cancelling as well as a long battery life. I also enjoy that there is an app you can use to control the settings for them. That being said I definitely wouldn't go out and spend $300+ on them because they aren't anything amazing and still have their cons. For me i find them to not have the best fit and when being walking around or being active they tend to move around or fall off easily, so if you are needing gym or running headphones you might be better off with something else. Also, the touch controls are very sensitive and can be somewhat confusing + annoying since they make a sound effect when you touch the outside of the earphone (this tends to be an issue when lying down especially if you want to turn on your side). Overall I think most people would enjoy the quality of these compared to other over the ear headphones and I say they are worth it if you can get them for a good price. ... show more
Reviewed in the United States on July 21, 2025 by Autumn Slate
THIS ITEM COMPLETELY **PHYSICALLY** BROKE AFTER FOUR MONTHS.
Color: Black
Absolute garbage durability. THIS ITEM COMPLETELY **PHYSICALLY** BROKE AFTER FOUR MONTHS. Cannot stress this enough. I am a very soft user of headphones and I am never the type to aggressively fit them and etc, but what happened today was absolutely shocking. I've had these headphones for about 4 months or so, and I've constantly had issues where the headphones would auotmatically play Spotify on my iPhone app whilst being connected to my computer, basically creating an endless loop of my computer never being able to play anything. I don't even use the Spotify app, it just opened it so much that I just had to delete it, and still, it would open Apple Music (even though I don't use that either). And then, to top off the cake, the headphones today just snapped. The tight area connecting the headband to the earmuffs just snapped totally in half for literally no reason. No stress, no pulling, no tugging. I pulled the headphones out to simply put them over my head and they snapped. You can search up all over the internet how prevalent this issue is if you are somebody interested in buying. ... show more
Reviewed in the United States on June 29, 2026 by Samuel Montgomery
Glad to Have Em'
Color: Black
Review Image by Charles B.
I just got a massive deal on these refferbed Sony headphones. It says "B" in the title, but that stands for Black. Nothing beta about these beasts. i was listening to in-ear earbuds so long that it is refreshing to get crystal clear sound with over-there-headphones. Crisp highs and deep lows. It's the quality I expect from from Sony sound. These area a better value than even the new ones in my opinion. Looked brand new and came with a USB and a case. Great deal! ... show more
Reviewed in the United States on August 6, 2026 by Charles B.
Review Headphones Sony
Color: Black
Quality is not best but They're not bad I was expecting better quality
Reviewed in the United States on August 25, 2026 by Wilder Rincon
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