Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Black WH1000XM4
Condition: Used - Like New
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Availability:
Only 6 left in stock, order soon!
Arrives
Sep 11 – Sep 17
Color: Black
Features
- ACTIVE NOISE CANCELLATION: Premium noise canceling with Dual Noise Sensor technology
- LONG BATTERY LIFE: Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)(USB Type-C Cable included)
- TOUCH SENSOR CONTROLS: Pause play skip tracks, control volume, activate your voice assistant, and answer phone calls.
- SPEAK-TO-CHAT: Automatically reduces volume during conversations
- SUPERIOR CALL QUALITY: Precise voice pick up combines five built-in microphones with advanced audio signal for clear calls
- WEARING DETECTION: Pauses playback when headphones are removed
- MULTIPOINT CONNECTION: Seamless multiple-device pairing
- ADAPTIVE SOUND CONTROL: Provides a personalized listening experience
- COMFORT: Updated design relieves pressure for long-lasting comfort
- EDGE AI: Co-developed with Sony Music Studios Tokyo, DSEE Extreme (Digital Sound Enhancement Engine) upscales compressed digital music files in real time.
Description
Sony’s intelligent industry-leading noise canceling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear. Get up to 30 hours of battery life with quick charging capabilities, enjoy an enhanced Smart Listening feature set, and carry conversations hands-free with speak-to-chat.
Brand: Sony
Color: Black
Ear Placement: Over Ear
Form Factor: Over Ear
Impedance: 48 ohm
Brand Name: Sony
Model Number: WH1000XM4/B
Model Name: WH-1000XM4
Built-In Media: Wireless Headphones, Cable, Protective Case
Age Range Description: Adult
Warranty Description: 1 year
Number of Items: 1
Series Number: 1
UPC: 027242919419
Global Trade Identification Number: 19
Manufacturer: Sony
External Testing Certification: Não aplicável
Item Type Name: WIRELESS HEADPHONES
Headphones Ear Placement: Over Ear
Headphone Folding Features: Over Ear
Earpiece Shape: Circle
Color: Black
Style Name: Headphones Only
Theme: Video Game
Battery Charge Time: 3 hours
Battery Average Life: 30 hours
Impedance: 48 ohm
Noise Control: Active Noise Cancellation
Frequency Response: 2.4 GHz
Sensitivity: 105 db
Audio Driver Type: Dynamic Driver
Audio Driver Size: 40 millimeters
Frequency Range: 2.4 GHz band
Enclosure Material: Plastic
Specific Uses For Product: Entertainment
Antenna Location: Calling
Compatible Devices: Bluetooth-enabled devices
Cable Features: Detachable, Without Cable
Water Resistance Level: Not Water Resistant
Additional Features: Fast Charging, Microphone Included, Noise Cancellation
Headphone Jack: 3.5 mm Jack
Connectivity Technology: Bluetooth, Bluetooth 5.0
Wireless Technology: Bluetooth
Bluetooth Range: 10 meters
Bluetooth Version: 5
Control Type: Voice Control
Control Method: Touch
Item Weight: 9 ounces
Unit Count: 1 Count
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Sep 11 – Sep 17
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Color: Black
Alright, So I have put alot of time into these 1000xm4s over the last three months. These headphones are fantastic! However it took me about 50-100 hours to get used to them. I'll explain. So I have owned cheap "noise canceling" TAO Tonic $40 black friday special wireless headphones and I had good wired $200 Sennheiser 599 open ear headphones. My previous experiences with headphones were to get the most out of the audio or to cancel out noise I needed to near max out sound volume and reach deafening thresholds. After listening to these headphones I started to realize I needed to change the way I was using them. First of all the app is nice. You can adjust the EQ to custom or use a preset EQ setting. I chose to turn off the speak-to-chat feature as it would easily pick up my voice if I was singing along or even if i made any loud audible sound while moving around or working out. Anyways, getting back on track I found that I could listen to music, podcasts, Netflix, ect. at a very low level and hear everything perfectly. I have been so use to staying up at a 80-90% volume level from my previous headphones that I was alittle sad that the 80-90% level on this headset didn't sound as loud as my older headphones. Simply put these bad boys do such a great job at noise canceling that you can clearly hear audio at very low levels. You may not feel a lot of punchy bass with them (it's there though) howevere, you also won't hear any sound distortion when bumped up to max levels. Also, these Sonys will automatically and continuously track your environment and adjust noise canceling or ambient sounds accordingly; like if you're laying in bed or get up to a walk around, or sitting is a white noise environment like a plane. Its pretty awesome and will probably protect your hearing, but sadly it will not save your bank account. If you plan on using these for working out they will be a solid option. Again, I haven't heard any distortion while working out on a treadmill, bike, or rowing machine. Since they are closed ear/cup style they may get warm on your head. I always get a q-tip out and swipe off the sweat condensation that accumulates inside the left ear cup on the plastic ear sensor after workouts (I dont know if this is recommended). I haven't had any issues with them slipping off my head either. The hand and swipe gestures take a little time to get used to however, once you get them down they work well. The hand placement/cover over the right headphone is a cool feature. If in noise cancelling mode it will quickly open up to ambient sound allowing you to quickly and temporarily converse with someone. If you dont want to use that feature you could always leave the speak to chat feature on and it will aggressively switch anytime it picks up speech or laud noises. Along with your purchase of the headphones you receive a nice hard-ish carrying case, charger brick, usb-C cable, and a aux cord. I've used the aux cord quite a bit with my Nintendo switch and it does a great job. Also, the 1000xm4s are very forgiving if you forget to plug them in when running low on power. In 10mins I can quick charge them to last about 10-hours. I think the specs say 3-hours for a 100% charge but I swear I had my headphones fully charged in about 1-hour. They are dual voltage which has been great for traveling abroad. Lastly, you can connect up to two Bluetooth devices which at time. Honestly I didn't think I would even need this feature. However I found out it is very convenient for seamlessly swapping devices or receiving notifications from my phone/watch while connected to my laptop or when I'm bluetooth connected to my switch and i get a phone call. Overall, they are a great pair of headphones but you will take a hit to bank account. I picked up a open box Amazon return which knocked off over $100 on the price and the headphones came without any issues. If you see these on a decent sale I would scoop up a pair. Also if you want more of a punchy bass type headphones I would also recommend XBN-900N which I tested out shortly and you can tell they are more focused on bass bumping. I believe they are significantly cheaper new but don't have all of the same features.
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Reviewed in the United States on January 12, 2022 by C Stribs
Color: Black
A quick run down of these headphones... Pros: -Sound Quality (5/5): The sound quality here is absolutely wonderful. The bass has a rich depth to it, and the mids and highs are very well defined. To me, these are absolutely top class. -Comfort (4.75/5): To me, the comfort level is almost perfect. The headphones are light weight and very comfortable. The ear cups themselves are very soft and hardly noticeable while wearing, even after the hours and hours that I've worn these straight. My only quip is that the headband on the top can start to hurt just a tad after a few hours. Even then, I find loosening the headband helps relieve that pressure. -Battery Life (5/5): 30 hours WITH noise cancelling turned on?? I could hardly believe it. And indeed, it holds up. This batter life is simply far beyond anything I expected. Love it! -Active Noise Cancelling (5/5): The amount of noise these cancel out has been startling. Sitting in a cafe yesterday, I had completely forgot that there was music playing from a speaker nearby, the ANC almost completely took all of that noise out. Of course, some sounds come in like glasses hitting each other, but as far as when I've got music playing, virtually no outside sound reaches me. -Other Features (4.5/5): The Sony Headphones app gives you above and beyond in terms of options and customization. You can control the level of ANC based on your physical activity (different presets for walking, running, on the train / bus / etc...). The equalizer offers a 5 point EQ graph, and also has presets to select from. Hear through works well, and you can hold your hand to the right headphone to activate max hear through easily. The headphones can also connect to up to 2 different devices at once (like your phone and laptop). This particular feature is really cool on paper, but doesn't always switch audio sources correctly, and has a few times required me to turn my bluetooth off on my phone to force the headphones to switch back to the laptop. Also, with 2 point connection, it appears you lose some functions as opposed to when you're only connected to your phone. Anyways, all the extra features are fantastic. Cons (definitely minor nitpicks): -To adjust the length of the headbands feels odd, since the extension component is up hear the top of the band, it just doesn't feel easy to adjust the length of the headband when I'm wearing the headphones. -There is definitely a sensation that comes along with ANC, I've noticed this sensation with other headphones, too (specifically the original Quiet Comforts from Bose that I owned before), but with these Sony's, that sensation is quite noticeable. Some here in the reviews have mentioned that it gave them migraines and such... I personally have not had this level of discomfort, but it was very noticeable at first. I made up my mind to get used to the sensation, and allow my brain to adjust, and indeed it's been much less noticeable. Just know, using the ANC might need some getting used to. Anyways, if you're looking for top notch headphones with premium sound, lots of features, and fantastic ANC, these are a must buy.
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Reviewed in the United States on November 5, 2021 by Alec
Color: Black
I purchased these recently while they were on sale intending to use them while I work from home and listen to music, podcasts, or take a work call. They can dually connect to both my computer and phone as I often switch between the two as I'm working. But the switch is not as great or seamless as it could be, sometimes it struggles, causing me to miss something being said at the beginning of the meeting when crossing over from one Bluetooth connection to the other. Pausing whatever device is actively playing media, then switching starting a call, or playing a video on that second device is a lot more seamless this way. Upon first use I was actually surprised by how light the headphones were and how comfortable the padding on these were, but I will say after wearing them for nearly 8 hours, I did notice a little bit of soreness around the tops of my ears but it's nothing compared to what ear buds feel like and what other headphones feel like only 2-3 hours. I cannot really speak on the audio quality as I'm not necessarily a huge expert in that area and I'm largely deaf in one of my ears so half of this pair of headphones is pretty much usless to me... none the less, it sounds great to me, great clear, crisp audio. And I will make note that coworkers that I had to speak on the phone with many times previously and always struggled to understand, regardless of if I have the call on private mode and turned all the way up, speakerphone, or earbuds. But with taking phone calls with these headphones I do not notice this same issue. To mention being largely deaf in one of my ears, these headphones do have a noise canceling features, and although I don't need too much help in the noise canceling area... I can attest that I feel almost completely deaf with these headphones on. Even with other noise canceling headphones, I can hear myself typing on my keyboard, or the sound of resonance of my feet hitting the ground while walking with headphones on, but I do not experience those things with these headphones at all. And so far from about a week and a half of use, the battery life has been great so far, and I am seeming to get about a day and a half (~12 to 14 hours give or take) of battery life from one charge before I get the battery low message, that is when decide to charge mine, but I'm sure you'd still have a good amount of charge left. Also, the case that these headphones come in, and are stored in, is so amazing and such good quality. I always return them to their case after I'm done using them for the day, as the case is strong is really helps keep your headphones safe and protected. I have a habit of throwing my headphones into a bag if I feel like I may want them, but in that bag is also so many other things, and I never worry about my headphones because of how sturdy and strong the case for these are.
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Reviewed in the United States on August 1, 2024 by Brianna Paige
Color: Silver
**Disclaimer: I bought mine used like new through Amazon I originally purchased the Sony XM5 because they were soooo highly rated in every article I read. I returned the XM5, got the XM4 and am so much happier. I'll compare the XM4 to the XM5, Apple AirPods Max, and Bose QuietComfort 45 - just to help anyone choosing between them. **Noise Cancellation (4.5/5): the noise cancellation on the XM4 is crazy, almost comparable to the Apple AirPods Max. I gave the XM4 a 4.5 because I still think the Apple AirPods Max have the best noise cancellation, but the Sony XM4 is very close. I also like the fact that you can turn noise cancelling on/off with a button - which is a feature not available with the Bose QuietComfort 45. The noise cancellation is much better than the XM5 and less finicky. An issue with the XM5 is that the noise cancelling would just randomly turn on/off. Like if I paused a video for a little too long, the noise cancellation would just turn off. Overall, I wouldn't say I it blocks out all sound, but it's close. I can hear the sound of people talking and music, but it's quieter and I can't make out the words. I definitely can't have a conversation with them on. Also, the XM4 will pick up on when you're talking to people and turn the noise cancelling off for you - but it does make a little announcement when it does that may be annoying or disruptive. ****Edit Nov. 2025 (re Noise Cancellation): Sooo, when I first wrote the review, I didn't mention there is an app ("Sound Connect") where you pair your XM4 (and XM5) headphones and can adjust some settings. I wrote my review based on how the headphones performed without the app (with their default settings). But, with the app, you can adjust the noise cancellation, ambient sound control, adaptive sound control, noise cancelling optimizer, speak-to-chat, 360 audio, etc. After adjusting the settings on my XM4s, I was able to fix some of the issues I mentioned in my original review - like, I turned off the the adaptive sound control and announcements for noise cancelling. I did use the app with the XM5s but it never fixed a lot of the issues I had. The app is kind of... meh. It's user friendly in the way it looks (like I think everything is pretty easy to find), but it doesn't really explain what anything means/does. Also, sometimes the noise cancelling setting just randomly changes anyways, which is a little annoying (like the app really wants noise cancelling ON, even if you don't). **Sound Quality (4/5): the sound quality is great. Way better than the XM5, not as great as the Apple AirPods Max. I think the Apple headphones are just a little crisper. I think it's cool that you can turn 360 sound on, but tbh I never really use it (XM5 also has this feature). The sound is clear, and I haven't experienced any malfunctions/issues with the noise. When I had the XM5, they would just randomly sound muffled (like I was underwater) and, when that wasn't happening, the sound quality was mediocre. **Comfort (5/5): the XM4s are REALLY comfy. I wear glasses with plastic frames and a lot of headphones just don't work and are really uncomfy. The Apple AirPods Max were really uncomfortable with my glasses. Obviously, an easy solution is to just wear contacts, but I hate wearing my contacts for long periods of time - especially, when I study/do work. The XM5 were also pretty comfortable, but wouldn't stay fixed when I adjusted them - they would slip and I would need to readjust them a lot. The XM4 completely cover my ear and the ear pads are soft. They don't squeeze my head the way other headphones do and they don't hurt any part of my ear. I will say that the headband part that rests on top of my head does kind of hurt my head after wearing them for almost 10 hours. Also, I have TMJ so sometimes wearing the headphones does cause my TMJ to flare up and I'll switch to earbuds. But, I think overall these are the most comfortable headphones I have tried. **Product Quality (3.5/5): let's be honest, they're plastic and they feel plastic. They don't feel like super high quality, but let me tell you that they feel way better quality than the XM5 - those felt like a barbie toy. I think the XM4 are sturdy and pretty durable. The Apple AirPods Max are also plastic, but do feel a little more high quality - but also, nothing spectacular. **Aesthetic (3.5/5): If the aesthetic is important to you, I would say they look fine. They're a little bulky, but not terrible. Not as sleek as some others, but they don't look ridiculous. If you're really against a bulky look, then they may not be a great aesthetic match for you. I was worried they would be really clunky, but after getting them and wearing them for a bit, I really don't think they look bad. **Connectivity (4/5): I only have Apple devices (iPhone, MacBook, etc.) and I think the connectivity is great with these products! When I got the XM5, they had so many connection issues. I wasn't able to connect them to my laptop, they wouldn't stay connected to my devices - it was a mess. I was really worried I would have the same issues with the XM4, but I have had no problems so far. I will say it was a little odd to have have to download the Sony Connect app and manage the headphone through that platform, but it's user friendly and it's kind of nice to have a control for them (it's almost like a remote). **Battery Life (5/5): The battery life is insane. I've had them for 8 days and have not charged them yet - they still have about 40% charge left. They will turn off automatically to save battery life if you don't use them for a certain amount of time, which I personally like. OVERALL (4.5/5): I think the XM4 are great headphones for a better price than the Apple AirPods Max. The Bose are apparently really similar, but I've never personally tried them. The XM4 is MUCH better than the XM5 in terms of quality and price. They're comfy, great noise cancellation and sound quality, and have great battery life. EDIT 11/6/25: I have these headphones over 2 years later and still use them almost everyday. They are still in great condition (almost the same as when I bought them) - they still look, sound, and operate great. I only really use them at work, when I'm doing chores, or going on a walk (not working out or anything) and I store them in their case - but STILL, some headphones die before they even hit a year. The only thing I've noticed is that the part where you can adjust the headband size has gotten a little weaker, but not by much - so I have to readjust them every so often, but this isn't that big of an issue for me.
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Reviewed in the United States on June 20, 2023 by b
Color: Black
UPDATE #2: After returning the first set of these headphones, I ordered another set on Prime Day and have now had a little more than a month to try them out. Based on this experience so far, I'm raising the rating from 2 to 4 stars. Trying not to jinx things, but the new unit does not have the right earcup static issue that plagued the first set (and that a not insignificant number of users have complained about). I'm not sure whether one of the firmware updates addressed the issue or whether the first set had a hardware issue of some sort, but the new set has not had the issue. I now believe the "bluetooth stopping for no reason" issue noted in my prior update is not a defect, but the speak to chat feature, which stops the playback whenever it detects a human voice. I understand the point of this feature, but Sony should calibrate it better. As it is, even when set on low sensitivity and not to focus on voice, it still stops playback at even low human voice volumes. As a practical matter, this means you can't sing or hum along to songs without having the playback constantly cut off. I've wound up disabling this feature. Other than that, the new headphones have been great -- super noise cancelling and music quality, decent phone call quality (maybe not best in class but more than serviceable), and day-in, day-out comfortable. The only reason I didn't rate them at 5 stars is that this set, like the previous one, has a very high default volume, such that sometimes when you turn the headphones on, the music will start blasting out at an uncomfortably high volume. (I think that if you use another set of headphones, as I sometimes do, the XM4 will forget its last volume setting.) UPDATED: I decided to mark these down from 3 to 2 stars because, in the last few days, the bluetooth has started to act buggy. Audio files simply stop playing for no apparent reason (in some cases, my music has stopped apparently because someone else with a bluetooth device gets within about 30 feet of me, but in other cases the music stops for no apparent reason at all). At other times, there are skips or pops. While the noise cancellation is fantastic, and I'm still thinking keeping them for this reason alone, I'm now more likely to return them -- $350 is just too much money for these kinds of problems. These are great headphones -- outstanding in many respects -- but they have some issues that, given the $350 price, do not merit a 5-star review. I was torn between 3 and 4 stars, but decided on the lower rating given the very high price for this product. PROS: 1) ANC -- by far, these have the most effective noise cancellation of any ANC (or other) headphones I have used, including Bose. They drown out almost all ambient noise -- including close lawn mowers, leaf blowers, revving car engines, etc. -- even when you're not playing music or listening to another kind of audio file. When playing music or an audio file, you are very much in your own world. I did have an issue at the beginning where I could hear a static-like sound when ANC was on but no audio was playing. A software or firmware update pretty much, but not entirely, eliminated the issue; it's still noticeable from time to time, but at a very low volume, lower than the older set of wired Bose ANC headphones I still have. It's no longer an issue for me; I think that this kind of noise is a "feature" of ANC headphones. 2) Comfort -- by far, these are the most comfortable set of headphones I have used. The ear pieces in particular are outstanding. I bought another brand of (much less expensive) headphones right before I got these and wrote a review in which I said those were very comfortable. However, I wound up returning those because, after about a week, they became quite uncomfortable. These Sony headphones, however, have withstood the test of time, seeming to become more comfortable as time goes on. I can comfortably wear these for hours. 3) Music quality -- excellent, what you would expect of Sony. 4) Gesture controls -- the gesture controls for turning music on / off, picking up a phone call, volume and next / previous song work quite well. I had a set of Sony 900 headphones prior to these, and the gesture controls work a little better on these. CONS: 1) Default volume -- for some reason, these headphones, like my prior Sony 900 headphones, seem to have a high default volume and there is no way in the Sony Headphones or Sony Music Center to change them (and there is also no native iPhone setting that works, either). The result is that, all too often, music comes blasting out at an uncomfortable, probably unhealthy volume when you put the headphones on and start playing music. Beside the Sony 900, none of the other (many) headphones I have used have had this issue. I have now become accustomed to checking the iPhone's bluetooth volume when I put the headphones on, but all too frequently when the iPhone shows a low bluetooth volume, the volume resets itself to a much higher (almost max) volume when I actually start playing an audio file. I believe the problem must be related to the fact that all the settings for these headphones are run through the Headphones app and there is no control for default volume in that app; apparently, Sony sets a near-max default volume and doesn't allow users to change it. It's really quite annoying, and I may wind up returning these headphones for this reason. For $350, Sony could do a lot better on this metric. 2) Phone call quality -- meh. Some calls are good, others not so much. Nobody on the other end has complained about call quality. However, on my end, the other person often sounds distant, low volume, in a tunnel, etc. Every other set of wireless headphones I have used with phone call capability has been at least as good as these headphones, and some have been better. I read that the MX4 is supposed to have corrected the problems of the MX3 regarding phone call quality issues but, if that's the case, I can only imagine how bad the MX3s were. 3) Making you register with Sony in order to get updates -- as noted above, I needed to do a software or firmware update to get rid of the static noise when ANC is turned on. However, to get software updates, Sony requires you to register with it (provide email, etc.). It is obnoxious of Sony to require users to provide this kind of personal information that it will then market and sell, and presumably also spam you with promotions, as a precondition to getting updates to fix the bugs in its (expensive) products -- particularly where Sony has a history of data breach. Bottom line, these are mostly excellent headphones, and they are exceptional with regard to the primary purposes of noise cancelling headphones. However, they do have some problems that a $350 set of headphones should not have. I'm likely to keep them, but if the default volume issue noted above does not improve, I may well return them.
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Reviewed in the United States on September 24, 2020 by Whirlaway
Color: Silver
So, first things first, I received these approximately 48 hours after purchasing a recent pair of Beats by Kim (Pro, Moon) headphones. An hour and a half after breaking them in.....yea, these are, how folks say, THE BEES KNEES! I don't know where to begin so please bear with me if I seem scattered with my findings but there are so many pros that it kinda became hard to keep track. One of the biggest pros is the fact that shortly after I used them, they made it an obvious decision to move off of my VERY RECENTLY PURCHASED BEATS STUDIO PRO! A $350 pair of headphones, mind you. Sorry, a falsely priced $350 pair of headphones. Out the box, you feel nothing but premium. The material on the site states that it's plastic but it feels like a very soft, shallow leather. Regardless, it feels great to the touch. It comes with the carrying case, a plug that seems to be used on airplanes, a 3.5 mm 2 way headphone cord and a usb a to usb c cable. Simple packaging. Now, on to the listening experience which is just that. A true experience! The noise canceling is the closest that I could possibly get to space! When you have it turned on, you literally feel the noise cancelation in your head. It's what I would imagine being in the vacuum of space would feel like. I know it sounds like I'm exaggerating but I assure you, I am praising these as if they were my own creation that I am promoting! There is also the ambient noise mode that is too smart for my intellect to grasp. It allows sound in while keeping the crazy noises out by using mics around the headphones. Then there is the feel of the ear cups. Again, premium! They don't sit on your ears, they cover them, keeping all sound out. The seal they create is pure listening bliss. They also pair well with the app for the headphones which push the functions of the headphones adjusting the intake of ambient noise based on your activity, sitting, walking, running and commute (train ride, bus ride, etc.). Overall, in my personal opinion, from someone who has within the last 48 hours used both the 2024 Beats Studio Pro and the 2020 Sony WH-1000XM4, Beats are a waste of time product from a company who clearly didn't use any time to update their product externally or internally! The Sony headphones offer premium quality sound, feel, functions and comfort. The price is high, but you see, feel and use every bit of your moneys worth.
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Reviewed in the United States on January 1, 2025 by Brittany
Color: Black
One of my best purchases ever. I have heavily used these for the past 3 years for everything (gaming, calls, music, flights, car rides, just for noise cancellation, etc.). It's extremely durable, especially with the hard-shell case they come with. I have had to replace the earcups as they were wearing out; however, they are cheap for the quality and not hard to find here on Amazon. The noise cancellation is the best I've ever heard. The XM4's also have an excellent battery life that, even after 3 years of using them practically every day for multiple hours typically, has not decreased significantly. I sometimes only charge them once every 2 weeks, and they charge extremely quickly. They fold nicely and fit in the case well. The software of the app could be better, but once you first go in and configure the buttons and how you want the XM4's, you rarely open the app again. I don't know much about the XM5 or XM6, but I know that this is the perfect purchase for someone looking for high-quality, versatile headphones that will last you a long time.
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Reviewed in the United States on August 17, 2026 by George
Color: Black
Customer Service: 5/5 I purchased this item on Amazon through the seller Focus Camera. The pair I received had a volume defect that effected one side of the headphones constantly making it louder. After some firmware updates and messing with EQ, it was apparent that this was a manufacturer issue. However, when I went to try to initiate the return Amazon was only giving me the option of a full refund when I wanted an exchange. I then reached out to the seller who initiated an exchange for me without any further questions asked - In fact, I was surprised to have the shipping label in their initial reply. Product: 5/5 Now that I have a new functioning unit, I can say these are some of the best all-around headphones available right now. As an Apple AirPods Pro user - and like many of you - I was discouraged at the price of Apple’s first branded headphone. No matter the quality, many of us can’t justify that price. I’ve been looking for a pair of wired-headphones for gaming use, video editing use (wired-in editing is the best for sound editing precision), and of course casual music listening use. As far as features, the gesture controls have worked accurately for me and I’ve welcomed the volume control which isn’t a feature on AirPods/AirPods Pro. Their companion app with built in EQ and detailed setting is a God-send for us Apple users who want more customization options in their products. The battery is as long as advertised and it’s nice knowing you don’t have to charge them daily (with my use). Speak-to-Chat is a great idea that has some real-world use cases. Noise Cancellation is probably the best in this mid-tier range of headphones. But if listening to your surroundings is most important to you be aware that the microphones used to listen to your environment - “Ambient Sound” Mode - seem to be located near the top of each headphone can and this appears to face up, as a result the ambient mode is not as effective as Apple’s AirPods Pro’s Transparency Mode (which I’ll assume that the same quality extends to the AirPods Max). The AirPods replicate your surrounding sounds perfectly in real-life quality as if you didn’t have anything in/on your ears. So big FYI; Apple is still king in “Transparency/Ambient” modes. Lastly, they’re extremely comfortable although your ears might get a little warm from the leatherette after prolonged use. I think price is important when considering the review of anything because it determines value. I bought these on sale for $278. With the price being so close to Apple AirPods Pro at $250, I personally feel I’m getting more than my money’s worth with a travel case, 3.5mm audio cable, charging cable, and airplane audio adapter all included with the cost at a great deal. These have a retail price of $350. So, given all of the above and the sound quality, I wouldn’t be particularly enthused or feeling like I got a great deal if I paid full-price for them but the convenience and rich sound make it a good investment nonetheless and almost all owners will be happy with them. But, I hope you understand that that means if these are on sale (especially for $250) then don’t even think about it. It’s a no-brainer Purchase them right away if you see them on sale! Lastly: Sound - The sound is great and highly customizable but the headphones themselves seem to lean towards warmer tones and more bass. Don’t worry, they’re not maxed out like the early-model Beats, but I recommend each user download their companion app and try EQ for the perfect balance. As long as you are aware that these aren’t the audiophile headphones for mixing professional music or films, nor the pair of workout/gym headphones, nor even the pair with noise cancellation that will make you sound like you’re in a soundproof room - then you’ll be happy. These headphones will not excel in any of these specific features, but that’s what makes these headphones the best over-all headphones. It’s a jack-of-all trades and so far one of my favorite Sony products ever made. I hope you enjoy yours as I’ve enjoyed mine.
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Reviewed in the United States on February 1, 2021 by Lio