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Availability:
In Stock.
Arrives
Tuesday, Oct 27
Recently Viewed
Color: Black
Features
- ACTIVE NOISE CANCELLATION: Premium noise canceling with Dual Noise Sensor technology
- LONG BATTERY LIFE: Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)(USB Type-C Cable included)
- TOUCH SENSOR CONTROLS: Pause play skip tracks, control volume, activate your voice assistant, and answer phone calls.
- SPEAK-TO-CHAT: Automatically reduces volume during conversations
- SUPERIOR CALL QUALITY: Precise voice pick up combines five built-in microphones with advanced audio signal for clear calls
- WEARING DETECTION: Pauses playback when headphones are removed
- MULTIPOINT CONNECTION: Seamless multiple-device pairing
- ADAPTIVE SOUND CONTROL: Provides a personalized listening experience
- COMFORT: Updated design relieves pressure for long-lasting comfort
- EDGE AI: Co-developed with Sony Music Studios Tokyo, DSEE Extreme (Digital Sound Enhancement Engine) upscales compressed digital music files in real time.
Description
Sony’s intelligent industry-leading noise canceling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear. Get up to 30 hours of battery life with quick charging capabilities, enjoy an enhanced Smart Listening feature set, and carry conversations hands-free with speak-to-chat.
Brand: Sony
Color: Black
Ear Placement: Over Ear
Form Factor: Over Ear
Impedance: 48 ohm
Brand Name: Sony
Model Number: WH1000XM4/B
Model Name: WH-1000XM4
Built-In Media: Wireless Headphones, Cable, Protective Case
Age Range Description: Adult
Warranty Description: 1 year
Number of Items: 1
Series Number: 1
UPC: 027242919419
Global Trade Identification Number: 19
Manufacturer: Sony
External Testing Certification: ANATEL / Modelo WH-1000XM4
Item Type Name: WIRELESS HEADPHONES
Mfr Part Number: WH1000XM4/B
Headphones Ear Placement: Over Ear
Headphone Folding Features: Over Ear
Earpiece Shape: Circle
Control Type: Voice Control
Control Method: Touch
Item Weight: 9 ounces
Unit Count: 1 Count
Impedance: 48 ohm
Noise Control: Active Noise Cancellation
Frequency Response: 2.4 GHz
Sensitivity: 105 db
Audio Driver Type: Dynamic Driver
Audio Driver Size: 40 millimeters
Frequency Range: 2.4 GHz band
Enclosure Material: Plastic
Specific Uses For Product: Entertainment
Antenna Location: Calling
Compatible Devices: Bluetooth-enabled devices
Cable Features: Detachable, Without Cable
Water Resistance Level: Not Water Resistant
Additional Features: Fast Charging, Microphone Included, Noise Cancellation
Headphone Jack: 3.5 mm Jack
Connectivity Technology: Bluetooth, Bluetooth 5.0
Wireless Technology: Bluetooth
Bluetooth Range: 10 meters
Bluetooth Version: 5
Color: Black
Style Name: Headphones Only
Theme: Video Game
Battery Charge Time: 3 hours
Battery Average Life: 30 hours
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Tuesday, Oct 27
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Alright, So I have put alot of time into these 1000xm4s over the last three months. These headphones are fantastic! However it took me about 50-100 hours to get used to them. I'll explain. So I have owned cheap "noise canceling" TAO Tonic $40 black friday special wireless headphones and I had good wired $200 Sennheiser 599 open ear headphones. My previous experiences with headphones were to get the most out of the audio or to cancel out noise I needed to near max out sound volume and reach deafening thresholds. After listening to these headphones I started to realize I needed to change the way I was using them. First of all the app is nice. You can adjust the EQ to custom or use a preset EQ setting. I chose to turn off the speak-to-chat feature as it would easily pick up my voice if I was singing along or even if i made any loud audible sound while moving around or working out. Anyways, getting back on track I found that I could listen to music, podcasts, Netflix, ect. at a very low level and hear everything perfectly. I have been so use to staying up at a 80-90% volume level from my previous headphones that I was alittle sad that the 80-90% level on this headset didn't sound as loud as my older headphones. Simply put these bad boys do such a great job at noise canceling that you can clearly hear audio at very low levels. You may not feel a lot of punchy bass with them (it's there though) howevere, you also won't hear any sound distortion when bumped up to max levels. Also, these Sonys will automatically and continuously track your environment and adjust noise canceling or ambient sounds accordingly; like if you're laying in bed or get up to a walk around, or sitting is a white noise environment like a plane. Its pretty awesome and will probably protect your hearing, but sadly it will not save your bank account. If you plan on using these for working out they will be a solid option. Again, I haven't heard any distortion while working out on a treadmill, bike, or rowing machine. Since they are closed ear/cup style they may get warm on your head. I always get a q-tip out and swipe off the sweat condensation that accumulates inside the left ear cup on the plastic ear sensor after workouts (I dont know if this is recommended). I haven't had any issues with them slipping off my head either. The hand and swipe gestures take a little time to get used to however, once you get them down they work well. The hand placement/cover over the right headphone is a cool feature. If in noise cancelling mode it will quickly open up to ambient sound allowing you to quickly and temporarily converse with someone. If you dont want to use that feature you could always leave the speak to chat feature on and it will aggressively switch anytime it picks up speech or laud noises. Along with your purchase of the headphones you receive a nice hard-ish carrying case, charger brick, usb-C cable, and a aux cord. I've used the aux cord quite a bit with my Nintendo switch and it does a great job. Also, the 1000xm4s are very forgiving if you forget to plug them in when running low on power. In 10mins I can quick charge them to last about 10-hours. I think the specs say 3-hours for a 100% charge but I swear I had my headphones fully charged in about 1-hour. They are dual voltage which has been great for traveling abroad. Lastly, you can connect up to two Bluetooth devices which at time. Honestly I didn't think I would even need this feature. However I found out it is very convenient for seamlessly swapping devices or receiving notifications from my phone/watch while connected to my laptop or when I'm bluetooth connected to my switch and i get a phone call. Overall, they are a great pair of headphones but you will take a hit to bank account. I picked up a open box Amazon return which knocked off over $100 on the price and the headphones came without any issues. If you see these on a decent sale I would scoop up a pair. Also if you want more of a punchy bass type headphones I would also recommend XBN-900N which I tested out shortly and you can tell they are more focused on bass bumping. I believe they are significantly cheaper new but don't have all of the same features.
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Reviewed in the United States on January 12, 2022 by C Stribs
I purchased these recently while they were on sale intending to use them while I work from home and listen to music, podcasts, or take a work call. They can dually connect to both my computer and phone as I often switch between the two as I'm working. But the switch is not as great or seamless as it could be, sometimes it struggles, causing me to miss something being said at the beginning of the meeting when crossing over from one Bluetooth connection to the other. Pausing whatever device is actively playing media, then switching starting a call, or playing a video on that second device is a lot more seamless this way. Upon first use I was actually surprised by how light the headphones were and how comfortable the padding on these were, but I will say after wearing them for nearly 8 hours, I did notice a little bit of soreness around the tops of my ears but it's nothing compared to what ear buds feel like and what other headphones feel like only 2-3 hours. I cannot really speak on the audio quality as I'm not necessarily a huge expert in that area and I'm largely deaf in one of my ears so half of this pair of headphones is pretty much usless to me... none the less, it sounds great to me, great clear, crisp audio. And I will make note that coworkers that I had to speak on the phone with many times previously and always struggled to understand, regardless of if I have the call on private mode and turned all the way up, speakerphone, or earbuds. But with taking phone calls with these headphones I do not notice this same issue. To mention being largely deaf in one of my ears, these headphones do have a noise canceling features, and although I don't need too much help in the noise canceling area... I can attest that I feel almost completely deaf with these headphones on. Even with other noise canceling headphones, I can hear myself typing on my keyboard, or the sound of resonance of my feet hitting the ground while walking with headphones on, but I do not experience those things with these headphones at all. And so far from about a week and a half of use, the battery life has been great so far, and I am seeming to get about a day and a half (~12 to 14 hours give or take) of battery life from one charge before I get the battery low message, that is when decide to charge mine, but I'm sure you'd still have a good amount of charge left. Also, the case that these headphones come in, and are stored in, is so amazing and such good quality. I always return them to their case after I'm done using them for the day, as the case is strong is really helps keep your headphones safe and protected. I have a habit of throwing my headphones into a bag if I feel like I may want them, but in that bag is also so many other things, and I never worry about my headphones because of how sturdy and strong the case for these are.
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Reviewed in the United States on August 1, 2024 by Brianna Paige
One of my best purchases ever. I have heavily used these for the past 3 years for everything (gaming, calls, music, flights, car rides, just for noise cancellation, etc.). It's extremely durable, especially with the hard-shell case they come with. I have had to replace the earcups as they were wearing out; however, they are cheap for the quality and not hard to find here on Amazon. The noise cancellation is the best I've ever heard. The XM4's also have an excellent battery life that, even after 3 years of using them practically every day for multiple hours typically, has not decreased significantly. I sometimes only charge them once every 2 weeks, and they charge extremely quickly. They fold nicely and fit in the case well. The software of the app could be better, but once you first go in and configure the buttons and how you want the XM4's, you rarely open the app again. I don't know much about the XM5 or XM6, but I know that this is the perfect purchase for someone looking for high-quality, versatile headphones that will last you a long time.
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Reviewed in the United States on August 17, 2026 by George
Download Sony Headphone Connect App, open box, turn on headphones (bottom of left headphone on/off switch), using Sony Connect App, connect and paired new headphones. - My headphones were 100% charged out of box. - Many features in Sony Connect App, matter of your preference and use. I do think the app is solid and useful for my use of these headphones. - My headphones firmware updated automatically -be patient, process took several minutes. Initial impression; very comfortable, really good noise canceling and sound quality. - Voice clarity on both ends is outstanding. - Easily connected two iPhones, my experience switching between them was seamless. - Used ear profile in-app feature to analyze my ear shape for 360 Reality Audio setup. - Able to connect to MacBook Pro (2020 version) directly via Bluetooth with no issues. UPDATE: >30 hours of iPhone X, 8, and Bluetooth MacBook Pro connection. - The phone call quality is awesome (you can hear - No video lag/latency on FT and Zoom calls. - I have found the connection at times can be a bit cumbersome when having two devices connected and receiving calls, it might be a setting or how I am picking up the call --directly from the phone or double-tapping on the headset. - Great noise suppression to the wind, outside city/road-noise, etc... No reported issues with other people on calls with me. Always told call quality was very crisp and clear... my experience, much better than Apple Airpod Pro for suppression of noise for callers on the other end. - I have also now used these headphones for Bluetooth connection to Nvidia Shield connected to my TV for over 16 hrs. Easy direct connection directly from Nvidia Bluetooth Settings. TV and Movie surround sound is great, you can hear the slightest sounds. Bose 700 vs. Sony WH-1000XM4 - Seamless connection - prefer SONY - Comfort - prefer Sony - Headphone sound controls - prefer Bose. Sony touch control works ok but the Bose increase/decrease volume seems to work better on Sony - Noise-canceling for me, both performed in a similar way - Call quality, for me, both performed in a similar way I Will continue to test and use Bose but the feel of the headset on my head is not as comfortable as Sony. UPDATE: Running 7.3 Update - Not sure if related but the initial bluetooth connection and subsequent connections are problematic; - I have had to reconnect several times via the app and my phone needs to be very close to the headset; - Once I am connected it has worked but I have had to repeat the process a few times now; - Additionally, after significant use, the touch controls are a nice feature but not ideal under some circumstances. For example, if you have a hoodie on, jacket with hood, etc... touch control is sensitive and fabric, cord, ect... will effect the touch controls. - I am running iphone X with latest iOS, should be receiving iphone 12 Pro this eve and will update with any new comments. UPDATE April 2020: been using these headphones for several months now. Running and walking are great however, the Touch Sensor Control is not ideal for me, especially when using while exercising. I find the controls/sensor unforgiving and one misstep can restart a song and or podcast, other than they continue to work very well. Used these headphones for a extended 12+ hrs flight and another 9 hour flight.. great noise canceling and sound. Hooked up directly to Qatar Qsuite entertainment system with provided cable, sound quality was excellent.
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Reviewed in the United States on August 21, 2020 by Pixel
UPDATE #2: After returning the first set of these headphones, I ordered another set on Prime Day and have now had a little more than a month to try them out. Based on this experience so far, I'm raising the rating from 2 to 4 stars. Trying not to jinx things, but the new unit does not have the right earcup static issue that plagued the first set (and that a not insignificant number of users have complained about). I'm not sure whether one of the firmware updates addressed the issue or whether the first set had a hardware issue of some sort, but the new set has not had the issue. I now believe the "bluetooth stopping for no reason" issue noted in my prior update is not a defect, but the speak to chat feature, which stops the playback whenever it detects a human voice. I understand the point of this feature, but Sony should calibrate it better. As it is, even when set on low sensitivity and not to focus on voice, it still stops playback at even low human voice volumes. As a practical matter, this means you can't sing or hum along to songs without having the playback constantly cut off. I've wound up disabling this feature. Other than that, the new headphones have been great -- super noise cancelling and music quality, decent phone call quality (maybe not best in class but more than serviceable), and day-in, day-out comfortable. The only reason I didn't rate them at 5 stars is that this set, like the previous one, has a very high default volume, such that sometimes when you turn the headphones on, the music will start blasting out at an uncomfortably high volume. (I think that if you use another set of headphones, as I sometimes do, the XM4 will forget its last volume setting.) UPDATED: I decided to mark these down from 3 to 2 stars because, in the last few days, the bluetooth has started to act buggy. Audio files simply stop playing for no apparent reason (in some cases, my music has stopped apparently because someone else with a bluetooth device gets within about 30 feet of me, but in other cases the music stops for no apparent reason at all). At other times, there are skips or pops. While the noise cancellation is fantastic, and I'm still thinking keeping them for this reason alone, I'm now more likely to return them -- $350 is just too much money for these kinds of problems. These are great headphones -- outstanding in many respects -- but they have some issues that, given the $350 price, do not merit a 5-star review. I was torn between 3 and 4 stars, but decided on the lower rating given the very high price for this product. PROS: 1) ANC -- by far, these have the most effective noise cancellation of any ANC (or other) headphones I have used, including Bose. They drown out almost all ambient noise -- including close lawn mowers, leaf blowers, revving car engines, etc. -- even when you're not playing music or listening to another kind of audio file. When playing music or an audio file, you are very much in your own world. I did have an issue at the beginning where I could hear a static-like sound when ANC was on but no audio was playing. A software or firmware update pretty much, but not entirely, eliminated the issue; it's still noticeable from time to time, but at a very low volume, lower than the older set of wired Bose ANC headphones I still have. It's no longer an issue for me; I think that this kind of noise is a "feature" of ANC headphones. 2) Comfort -- by far, these are the most comfortable set of headphones I have used. The ear pieces in particular are outstanding. I bought another brand of (much less expensive) headphones right before I got these and wrote a review in which I said those were very comfortable. However, I wound up returning those because, after about a week, they became quite uncomfortable. These Sony headphones, however, have withstood the test of time, seeming to become more comfortable as time goes on. I can comfortably wear these for hours. 3) Music quality -- excellent, what you would expect of Sony. 4) Gesture controls -- the gesture controls for turning music on / off, picking up a phone call, volume and next / previous song work quite well. I had a set of Sony 900 headphones prior to these, and the gesture controls work a little better on these. CONS: 1) Default volume -- for some reason, these headphones, like my prior Sony 900 headphones, seem to have a high default volume and there is no way in the Sony Headphones or Sony Music Center to change them (and there is also no native iPhone setting that works, either). The result is that, all too often, music comes blasting out at an uncomfortable, probably unhealthy volume when you put the headphones on and start playing music. Beside the Sony 900, none of the other (many) headphones I have used have had this issue. I have now become accustomed to checking the iPhone's bluetooth volume when I put the headphones on, but all too frequently when the iPhone shows a low bluetooth volume, the volume resets itself to a much higher (almost max) volume when I actually start playing an audio file. I believe the problem must be related to the fact that all the settings for these headphones are run through the Headphones app and there is no control for default volume in that app; apparently, Sony sets a near-max default volume and doesn't allow users to change it. It's really quite annoying, and I may wind up returning these headphones for this reason. For $350, Sony could do a lot better on this metric. 2) Phone call quality -- meh. Some calls are good, others not so much. Nobody on the other end has complained about call quality. However, on my end, the other person often sounds distant, low volume, in a tunnel, etc. Every other set of wireless headphones I have used with phone call capability has been at least as good as these headphones, and some have been better. I read that the MX4 is supposed to have corrected the problems of the MX3 regarding phone call quality issues but, if that's the case, I can only imagine how bad the MX3s were. 3) Making you register with Sony in order to get updates -- as noted above, I needed to do a software or firmware update to get rid of the static noise when ANC is turned on. However, to get software updates, Sony requires you to register with it (provide email, etc.). It is obnoxious of Sony to require users to provide this kind of personal information that it will then market and sell, and presumably also spam you with promotions, as a precondition to getting updates to fix the bugs in its (expensive) products -- particularly where Sony has a history of data breach. Bottom line, these are mostly excellent headphones, and they are exceptional with regard to the primary purposes of noise cancelling headphones. However, they do have some problems that a $350 set of headphones should not have. I'm likely to keep them, but if the default volume issue noted above does not improve, I may well return them.
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Reviewed in the United States on September 24, 2020 by Whirlaway
After buying the WF-10000XM4's and losing the case (replacement is $150. I paid $225 ish for the set), I thought I'd give the WH's a try. I got them for $228 or so, so opted to not get the XM5's due to the price difference. I've only had them for barely a week, but my initial thoughts are certainly positive. Fit. Here's the deal, I have some big ears, with 3/4" gauges. With my gauges in, I do get some pain in my neck. I have pain issues, so this was no surprise, nor is it a fault of the design. My ears fit fairly comfortably inside the cups to help lock out sound, minus the gauges. The polypropylene(?) material is quite soft and moldable, making wearing them for an hour or more easy and comfortable. I have a kinda funny shaped head (IMO. But I'm highly critical of myself and the world), but these look really slick placed on my dome. I got black, because black goes with everything, and I don't wear color. Look and fit much better than cans I've owned in the past. Noise cancelation. The ANC is good, but not great. I found the ANC on the WF's more thorough, which is a bit odd considering they're earbuds. However, they do form a more legit seal in the ear canal, so it could be that. There is some "hissing", but part of that is also my tinnitus. I find that there seems to be some slight hissing even with the ANC off. It's akin to being in a super silent room, and you hear the "hissing" from an AV system with it powered on, but with no sound. I've not flown with them yet (Which is a huge reason why I got these), but I assume they'll be just fine for passenger and engine noise. Sound quality. So, I'm pre-burn in on the drivers. There is usually 100 hours or so of burn in on every new speaker/driver on the planet, and these are no different (I have not researched this in actuality. I was in AV for several years, and have some knowledge). But, so far, they sound very pleasant and accurate. I opted for an EQ setting (Excited) just to bring out certain details in the instrumental/electronic music I'm currently listening to. You can hear the trilling of the tongue on a flute, and the fingers against guitar strings. The detail is fairly rich, while maintaining a fairly neutral overall tone. The sounds seem to be reproduced fairly accurately and are fantastic for instrumenal music. For the price I paid, these are great. However, for the normal asking price of around $350, I expect the soundstage and sound field to be superior to what it is. It is evident that you are hearing music played through 2 speakers often times, instead of an amalgamation of speakers 180 degrees in front of you, or listening to a live performance where the sound comes from everywhere. Think of this as 3D sound if you will, similar to Dolby Atmos. I understand they have the real 3d audio whatever, but right out of the box, they should be fully immersive. Battery life/Bluetooth. Battery life seems to be ok with ANC on. I use ANC exclusively because I like to drown out reality while listening, especially during meditation. I suspect you could easily get 8 hours of consistent listening with ANC on before needing to recharge, which is plenty for half the flights on this side of the world (North America). What else can I say about battery life?? Bluetooth connectivity is very strong and nearly instant. I can walk from my apartment to my neighbors apartment with my phone in my apartment and still have unbroken connectivity. THAT is freakin awesome. Overall, I'm very pleased with these cans, especially for the price I got them at. At the normal asking price, I'd recommend checking out the XM5's since their so similarly priced. If you're looking for a solid set of cans, and these are on sale, don't mess around, just buy them. You won't be disappointed.
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Reviewed in the United States on November 13, 2022 by Rebel Rouse
The Sony WH-1000XM4 headphones are an absolute game-changer! As an avid music lover and tech enthusiast, I am constantly on the hunt for the perfect audio experience. These headphones have left me awe-inspired with their exceptional sound quality, impeccable noise cancellation, and luxurious comfort. It's no wonder they have earned their rightful place as the leading headphones in the market. Let's start with the audio quality. Sony has truly outdone themselves with the WH-1000XM4. The soundstage is incredibly immersive, allowing each instrument and vocal to shine through with remarkable clarity. The headphones deliver a balanced and precise audio reproduction, ensuring every note and beat is reproduced with stunning accuracy. Whether it's the delicate strumming of an acoustic guitar or the thunderous bass of an EDM track, these headphones handle it all effortlessly, offering an unparalleled auditory experience. The noise cancellation technology on the WH-1000XM4 is nothing short of magical. Sony's proprietary HD Noise Canceling Processor QN1 is a marvel. It seamlessly blocks out external noise, immersing you in a world of pure music bliss. Whether you're commuting on a noisy train, working in a bustling cafe, or simply seeking solace in a quiet environment, these headphones create an oasis of tranquility. The adaptive noise cancellation feature intelligently adjusts the level of suppression based on your surroundings, ensuring you remain undisturbed and focused on the music. Comfort is key, and Sony has nailed it with the WH-1000XM4. The plush ear cups and the ergonomic design provide a snug fit that can be worn for hours without any discomfort. The headband is adjustable and well-padded, further enhancing the overall comfort. Additionally, the headphones are surprisingly lightweight, making them perfect for long listening sessions or extended travels. Sony has truly prioritized user comfort and wearability, allowing you to enjoy your favorite tunes without any distractions. The WH-1000XM4 headphones are equipped with an array of smart features that elevate the overall experience. The touch-sensitive controls on the ear cups are intuitive and responsive, allowing you to adjust volume, skip tracks, and answer calls with a simple tap or swipe. The built-in voice assistant compatibility enables you to manage tasks effortlessly, simply using your voice. The battery life is outstanding, offering up to 30 hours of uninterrupted playtime, ensuring you never have to worry about running out of power on the go. Sony's attention to detail extends to the design of these headphones as well. The sleek and minimalist aesthetics exude a sense of sophistication and elegance. The folding mechanism allows for easy portability, and the included carrying case ensures your headphones are protected when not in use. It's evident that Sony has poured meticulous craftsmanship into every aspect of the WH-1000XM4, resulting in a visually stunning and premium product. In conclusion, the Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones are a true masterpiece. From the breathtaking sound quality and unrivaled noise cancellation to the remarkable comfort and smart features, these headphones have set a new standard for audio excellence. If you're a discerning music lover or someone who values an immersive and tailored listening experience, investing in the WH-1000XM4 is an absolute no-brainer. Prepare to be captivated by the audio prowess of these headphones. Sony has truly outdone themselves, and I wholeheartedly give them a resounding five-star rating! Furthermore, as someone who has had the privilege of experiencing the first, second, and third generations of the Sony WH-1000XM headphones, I can confidently say that each iteration has improved upon its predecessor, making them akin to a fine wine that only gets better with age. Sony's commitment to innovation and their willingness to continuously refine their flagship headphones is truly commendable. With each new generation, they have addressed any minor shortcomings and introduced groundbreaking enhancements that elevate the listening experience to new heights. From the original WH-1000XM to the WH-1000XM3, and now to the WH-1000XM4, Sony has consistently pushed the boundaries of audio technology. They have refined the sound signature, perfected the noise cancellation capabilities, and fine-tuned the overall user experience. It's a testament to Sony's dedication to delivering the best possible audio performance. The fact that each new iteration builds upon the strengths of its predecessors speaks volumes about Sony's commitment to continuous improvement. They have managed to take an already exceptional product and refine it, creating a headphone series that is truly unrivaled in its class. In conclusion, as someone who has witnessed the evolution of the Sony WH-1000XM headphones from their inception, I am thrilled to see how they have evolved into the remarkable WH-1000XM4. These headphones are a testament to Sony's relentless pursuit of perfection and their ability to create a product that transcends expectations. The WH-1000XM series is a shining example of how a product can improve over time, just like a fine wine that only gets better with age.
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Reviewed in the United States on July 15, 2023 by RTW1979
I recently moved into an apartment in the heart of my city and I love it, but this being the heart *and* the entertainment district, it's...lively. Thumping club music, loud drunk tourists, revving cars, you name it. I'm also down the road from a busy fire station. And across the street there's daily construction on a skyscraper and even though I'm quite high up, well, so is the construction. I can handle city noise, but I also work from home and sometimes I need peace and quiet to focus. As anyone who's worn earplugs knows, you can only wear them so much before your ears physically can't take it anymore. So I went in search of the best noise cancelling headphones I could find and came across these. I didn't even hesitate before throwing down the $350, desperate for relief. I was optimistic but wasn't sure that they would be able to cope with all the loud, abrupt noises of my environment. These headphones have blown my expectations out of the water. I'm writing this review as they're pouring concrete at the construction site (for those who don't know, it sounds like a cannon going off every 30 seconds) and I can't. Hear. Anything. Construction crews hammering away at metal poles? Barely hear it. Sirens on the street below me? Barely hear it. Loud party music? Can't hear it. And that's without playing any music, just having the headphones on in silence. If I play any music at all the environmental noise is 100% gone. In my case I find the noise cancelling power of these headphones easily worth the full MSRP. But the rest of the features are fantastic too. The sound quality is solid; I'm not an audiophile though and don't have much to compare it too so I won't comment any more on that. The battery life is phenomenal. I use these for hours every day and have to charge them maybe once a week, and they charge very fast. They're very comfortable to wear and can easily stay on for hours. The smartphone app that controls these headphones (which you'll need, I'll get to that in a minute) lets you select from a number of profiles, including custom ones, which make these great for listening to different genres. The app also lets you control the aggressiveness of the active noise cancellation; I usually leave it on max (for obvious reasons) but when it's quieter I like to let in more ambient noise. The headphones also let you pair to two different devices simultaneously which is extremely useful while working. I have these paired to my work computer and phone, so I can listen to music and take calls on my phone, while also being able to hop onto calls at work the very next second. Incredibly convenient. Also convenient is the long range on these headphones; I can leave my computer and phone on one end of my 1000+ sqft apartment and walk to the other and still be connected. Another convenience is that you don't have to pause music when you need to take these off. Just take them off and they pause whatever you're listening to. Put them back on and it starts right back off from where you stopped. That said, this can be annoying when I just need to itch my ear and the pause kicks in, causing my work computer to open up its music app. Worth it though. A couple of other small negatives are that the built in touch controls on the headphone are awful and unintuitive, so as I mentioned above you absolutely need the smartphone app. And having these on, even if I'm not playing anything, drains my phone's battery much faster than normal (though this may be an issue with all bluetooth devices). These issues are too minor for me to detract a star though. So, to sum it up, if you're looking for a great pair of headphones, these are it. If you're looking for the best pair of noise cancelling headphones money can buy, these are it.
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Reviewed in the United States on December 23, 2020 by Ryan