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Sony

Sony UBP-X800 4K Ultra HD Blu-ray Player

    • Based on 1,174 reviews
Condition: New
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Availability: 14 left in stock
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Arrives May 9 – May 11
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Features

  • High Dynamic Range (HDR) support. Compatibility- Intel 100 Series,Intel 200 Series,Intel 300 Series,AMD 300 Series, AMD 400 Series
  • Hear every detail with Hi-Res Audio. Separate video and audio HDMI outputs
  • Experience Dolby Atmos and DTS: X object-based surround
  • In the box: Instruction Manual (Full manual / Web manual, English), Remote Control (RMT-VB310U), Batteries (Type AAA x 2), Customer Registration Card, Warranty Card (1 year)

Description

Come home to a more immersive experience with 4K HDR playback and the amazing realism of Dolby Atmos surround sound, plus the incredible detail of Hi-Res Audio. Built for optimum video and audio performance, this universal UHD player plays almost any format, including 4K HDR streaming, and even streams music to different rooms.Playback Capability - Audio Format - AAC (.AAC, .mka), AIFF (.aiff, .aif), ALAC (.m4a), Dolby Digital (.ac3, .mka), DSD - DSDIFF/DSD (.dff, .dsf), FLAC (.flac, .fla), HEAAC v.1/v.2/level2, LP cm (.mka), Vorbis, WMA10 Pro, WMA9 Standard (.WMA). Video format - AVCHD Disc Format, Motion JPEG (.mov, .avi), MPEG-1 Video/PS (.mpg, .MPEG, .mkv).VOB, .VRO, MPEG-2 Video/PS, TS (.mpg, .MPEG, .m2ts, .mts, .mkv).VOB, .VRO, MPEG-4/AVC (.mov, 3gp, .3g2, .3gpp, .3gpp2, .flv), MPEG-4 AVC (.mkv, .mp4, .m4v, .m2ts, .mts), VC1 (.m2ts, .mts, .mkv), WMV9 (.wmv, .asf, .mkv), Xvid (.avi, .mkv). Disc - BD-ROM, CD (CD-DA), CD-R/-RW, DVD+R, DVD+R Double Layer, DVD+RW, DVD-Audio, DVD-R, DVD-R Dual Layer, DVD-RW, DVD-Video, SA-CD (SA-CD / CD) Playback, Stereoscopic 3D (profile 5), Ultra HD Blu-ray

Brand: Sony


Media Type: CD, DVD, Blu-Ray Disc


Special Feature: 4K Native playback


Resolution: 3840 x 2160


Connector Type: HDMI


Connectivity Technology: Wi-Fi


Model Name: UBP-X800/B


Color: Black


Controller Type: Remote Control


Item Weight: 4.2 Pounds


Brand Name: ‎Sony


Item Weight: ‎4.2 pounds


Product Dimensions: ‎18.89 x 11.65 x 3.15 inches


Item model number: ‎UBP-X800


Batteries: ‎2 AA batteries required. (included)


Is Discontinued By Manufacturer: ‎No


Color Name: ‎Black


Number of Component Outputs: ‎HDMI; Coaxial


Special Features: ‎4K Native playback


Date First Available: February 6, 2017


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: May 9 – May 11

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • Solid 4K player (Comparison to the S790)
Style: Single
Included with the player are the instructions, remote control, and batteries. Although the instruction manual is pretty thin and lacking, the player was very quick and easy to setup with my tv. After connecting to my network, the player immediately notified me of a firmware update which I did before first using the player. For some reason though, it had me go through the setup again after the update, although all of my previous settings had been saved and I just had to hit continue. The current firmware update takes about 5 minutes or so to do and is supposed to improved network stability and UHD compatibility. As it seems to be with electronics and software of all brands these days, the initial firmware is buggy and the firmware update should be the first thing you do before using the player. I have previously been using a Sony BDPS790 that I have been mostly happy with (minus a couple issues) for the last 3 to 4 years. I recently got a true 4K TV and although the 790 has worked well with it, I decided to get the X800 mainly because it is a true 4K Blu-ray player whereas the 790 is a 4K upscaling player and not true 4K one. One of the issues that I have with the 790 and Sony for that matter is that they have seemingly stopped updating the apps on the player, even though the player is only about 3 to 4 years old. The Netflix app on the player, for example, is an older version that doesn’t have the same features and options that the latest version has. It has also been a while since the last firmware update for the 790 as well, which I guess is Sony’s way of forcing you to upgrade to a new player eventually. Another issue with the 790 player is the difficultly in streaming certain video formats over a NAS/DLNA link. Although it would play most formats with a USB hard drive plugged directly into it, it would refuse to play some formats (such as MKV) over the network. I was a little nervous about the X800 having the same issues, especially after reading the thin instruction manual which had asterisks beside the formats that it can play, indicating it may or may not play those over the network. I am currently using a TM NAS on my network, which has several different streaming protocols that can be set to boot up. So, I tried to play several different video formats, including AVI, MP4, MKV and MPG and to my surprise, the X800 streamed all the video without an issue. At least so far, it looks like the formats that I use, the player can handle via streaming but according to the instructions the streaming may not be issue free on some formats. I also connected my USB external hard drive, which is a WD 3 TB drive, to the USB port of the player. One improvement in design over the 790 that Sony made was moving the USB port from the back of the 790 to the front of the X800, making it easier to connect and use. The USB cable does get in the way from time to time if you are using the disk tray though. It is an improvement in location, but I do think a port(s) on the side or both sides of the player might be a better choice as it would be easy to connect and still be out of the way of the front of the player and the disk tray. The connected USB hard drive was quickly recognized and I was able to play all the formats that I tried including video, music and photos. As with the 790, not all formats will work flawlessly but I found this player’s ability to play a variety of formats to work better than the 790. I personally like the cleaner interface of the 790 more than the X800 which follows the trend started with Windows 8 and sort of looks a bit like what the PS4 looks like with the large icons all over the screen. It isn’t terrible but it did take me some time to figure out where things are, something I had no issue with on the cleaner menu of the 790. The initial boot up time is the player is faster than the older 790 and initializes with the network much faster than the 790 Blu-ray player. When trying to open Netflix, the 790 sometimes would error or take several tries to connect with the network, an issue that I have yet to have with the X800. The Netflix app on the X800 is the latest version and worked well. The various apps load quickly and work over my network with no issues or pauses but of course you are limited to what Sony decides to include or add as far as streaming apps. I am using a cable modem along with a R7000 A/C router along with an extender in the home, so keep in mind that your mileage may vary depending on the network setup you have. The video on the streaming apps is sharp and what you would expect from a good quality player. The sound sent to the surround receiver is also good as well. Blu-ray and DVD disks load quickly with the player with no issues. Blu-rays look great on the player. The X800 has the ability to play UHD disks but I have yet to try those as Sony’s UHD movie bonus is no longer included with the player. The remote has most of the essential buttons and in logical locations, including a quick access Netflix button but it is a bit smaller than the 790’s remote and feels slightly flimsier than the older remote. The number pad has been eliminated in the X800’s remote. So far though, I haven’t really missed the number pad and haven’t noticed any lacking buttons that I think I would need. The Bluetooth feature is also nice for adding wireless headphones and things like that. At its regular price (approximately 300), I think that the player is a bit pricey, however if you can find it on sale at the price (149) that I grabbed it, then it is worth the price even if the player isn’t quite perfect. Pros: Quick, Easy Setup Immediately notifies of firmware updates True 4K including support for 4K streaming apps Streams a variety of video/music/photo file formats (See cons) Recognizes large hard drives via USB Plays most formats via USB hard drive Improved USB port location (see cons) Quick boot up time Quick network recognition Works well with streaming apps Uses current version of apps (see cons) Works well with a variety of Blu-rays, UHD, DVD’s and CD’s Beautiful picture and good sound Bluetooth Good quality well-made player 2 HDMI ports Cons: Manual is a bit lacking Firmware update a bit slow and takes you through setup process again Firmware updates may not keep up with latest versions of apps over time (based on previous experience with previous Sony players) Some file formats may not work reliably over the network or not at all Location of USB port may cause USB cable to get in the way of the disk tray. Menu interface a bit cluttered and some functions difficult to find Bonus UHD’s no longer included Remote smaller and feels flimsier, no number pad Limited app choices No front display Pricey at regular price 4 stars ... show more
Reviewed in the United States on December 27, 2017 by JWINK
    • USE 2 HDMI CABLE SETUP, EVEN IF YOU HAVE A 4K PASSTHROUGH RECEIVER, REVIEW UPDATED
Style: Single
I have had 2 of these beauties. The 1st one prompted user setup for wifi access and then promptly downloaded a firmware update. Download performed admirably, but half way through the install of the firmware, vertical lines appeared throughout the entire display. The vertical lines, while unique, were distracting for the update menu, but disappeared once I got back to the homescreen. Popped a 4K blu ray in as I was considering the display error only temporary, and yes, vertical lines throughout that crystal clear 4K picture. Phoned Sony, who surprisingly picked up quickly with a live person, though obviously in another country, helped me troubleshoot my unit, which consisted of removing all cables from the unit, including power, and waiting 2 minutes. This obviously, solved nothing, so then I began the RMA process on my brand new 4K player. The unit ships back to a Sony warehouse in Texas. Sony waits an entire week after tracking says they signed for it, to let me know they received it. This email also states that there are no worries, as they have exchange units in stock and ready to ship, and that I will receive another email with tracking once shipped. Fast forward 3 more days, I receive an email NOT with customer tracking, but with a plea for me to respond with a contact phone number so they can call me! They of course, already have all my phone #'s, since I had given them during the warranty process. Instead of replying, I google for the support # (since one is not stated in the silly email they sent.) The rep states that they are out of units and will instead offer me a refund and could I please send them a .pdf of my receipt? Again, this is funny, since I uploaded a pdf receipt onto their very warranty website when prompted during warranty registration. So I send them another .pdf receipt via email. No confirmation of receipt, no response, and no warranty replacement check. It's been almost 3 weeks since the nightmare began at this point. Since I have never had a defective consumer electronic out of the box, I figured I was unlucky, so while waiting on my rebate check, I order another unit. Retailers have stock readily available, yet the manufacturer can't get its hands on one? Hmmm. That tells me it's possible they know of a larger issue with this unit, and that it may have a high # of returns. I wire in ethernet this time before powering on unit, so as to take any wifi weirdness out of the equation. The firmware update goes off flawlessly. I pop in my 4K UHD Planet Earth II. And it is...beautiful. No denying. broadcasting in crystal clear DTS HD Master audio. Nice. Excited, I pop in another UHD, Pacific Rim, and again, it is...beautiful. This time with a Dolby Atmos soundtrack that my receiver nicely confirms on its display. (note: you have to disable the audio mixing capability of the blu ray player if you want to "see" confirmation of what codec you're getting, otherwise the unit mixes the atmos with the embedded sounds of the player and only shows bitstream or PCM.) I decide to try my 3rd 4K disc. What it is about 3rd tries, I don't know. I pop in Blake Lively's The Shallows UHD disc. I start to hear a promotion about how great 4K is, as my screen goes dark. My LG B6P OLED 4K TV doesn't detect a signal. But the audio is still playing for the promo. At this point, the remote becomes unresponsive, and the only way to get the unit to turn off is to physically unplug it from the surge. If your setup is like mine, this is not fun to do, wading through the nests of wires while tip-toeing behind my 65 inch TV. I know from my previous experience with this unit that it can be very slow to respond to commands, or much else. So I wait 20 minutes with it unplugged. Upon powering on again...nothing happens. No input detected by the LG. I go over to my computer to find solace at AVSforum and literally 6 minutes in, the unit fires up to the homescreen, where I am able to perform a factory reset. I try another disc, audio starts, right as the picture goes black. As stated above, this experience is quite unique for me. I build my own home theatre PC's, and deal with multiple components and have never had a single defective unit out of the box. I had moved away from Sony quite a while ago, shortly after they abandoned their robotic dog AIBO project. And I will NOT try them again. This product is not ready for consumers. It is in BETA, at BEST. Their only response for bugginess is to wait for the next firmware update, yet one just came out at the beginning of May. Also, no rebate check to date. Amazon could have remedied this problem 12 times over for what Sony needs. The reason I don't use my home theatre PC for 4K is because the geniuses behind movie distribution have rendered the PC I built in December 2016 obsolete in terms of DRM/piracy compliance. I built mine with SkyLake Intel hardware. You can't play 4K blu rays with anything less than KabyLake. Guess I'm waiting for Scorpio for UHD, unless any of you guys have a better suggestion. I mention this somewhat in defense of Sony as they are having to deal with the technical absurdities that the movie industry is burdening them with. or "keeping the HDCP chain" as it were. For what should be a straightforward product from a design standpoint (spinning a disc), the complexities of DRM, piracy witch hunts, cripples the product. UPDATE: 5/22/17 So another major misstep happened today in terms of customer support. After going to the trouble to ask me to upload a pdf of my receipt for the 2nd time to receive my REFUND, I arrive home today to discover Sony had indeed sent me another unit. I have upped the review from 1 star to 3 simply because what is now the 3rd UNIT, is working. I did try an alternative hookup with 2 HDMI cables: 1 for video to display, and 1 to receiver for sound. There is a technology called simplink where devices try to talk back and forth via their HDMI connections, and even control one another to an extent. I am wondering if this unit has issues with that. Therefore, I am recommending you connect your device using the 2 HDMI cable method, EVEN IF you have a recent 4K passthrough receiver as I do, (the Denon AVR s920W 7.2 4K ultra HD receiver). This Sony unit struggles with the "pass-through" aspect of the HDMI signal, so just use 2 high speed HDMI cables instead of relying on the hardware's pass through logic. The AmazonBasics HDMI product is excellent and inexpensive. TL;DR clueless and ignornant customer support, am in process of revising review with what is now my 3rd unit. ... show more
Reviewed in the United States on May 14, 2017 by chad386

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