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Sonos One (Gen 2) - Voice Controlled Smart Speaker with Amazon Alexa Built-in (Black)

  • Based on 7,577 reviews
Condition: New
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Availability: Only 9 left in stock, order soon!
Fulfilled by Amazon

Arrives Monday, Apr 1
Order within 11 hours and 39 minutes
Available payment plans shown during checkout

Color: Black


Style: 1 Speaker


Features

  • Sonos One - The powerful smart speaker with voice control built-in
  • Brilliant sound - Get rich, room-filling sound with Sonos One, and control it with your voice, the Sonos app, Apple AirPlay2, and more
  • For every room - The compact design fits just about any space. Put it on your kitchen countertop, or tuck it away on your office bookshelf. It's humidity resistant so you can even put it in the bathroom
  • Stereo sound with 2 - Pair 2 Sonos Ones together in the same room for stereo separation and more detailed sound. Use a pair as rear home theater surrounds with Arc or Beam
  • Build your system - Connect wirelessly to other Sonos speakers to enjoy brilliant sound in any or every room

Product Dimensions: 6.36 x 4.69 x 4.69 inches


Item Weight: 4.08 pounds


Department: Unisex


Manufacturer: Sonos


Item model number: ONEG2US1BLK


Batteries: 1 Lithium Ion batteries required.


Date First Available: February 8, 2019


Input Voltage: 100240 Volts


Speakers Maximum Output Power: 10 Watts


Item Weight: 4.08 Pounds


Number Of Items: 1


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Monday, Apr 1

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

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Top Amazon Reviews


  • a great idea with serious software issues
Color: Black Style: 1 Speaker
Depending on when you ask me, I will either tell you I love these speakers or kind of hate them with a white hot burning passion. I've been looking for a whole-house sound system for a while. I have a very strong mesh WiFi network, so when I saw these speakers and the reviews talking about how great the sound was, I decided to take the plunge and purchased a bunch of them (10) to hang everywhere around my house, basement to second floor. At first, I absolutely loved them. Their sound, as reported by others, is excellent. And the addition of Alexa made controlling them so convenient. I really fell in love with them and started telling everyone about how great they were. Then, about 4 weeks in, I started running into issues which have plagued me ever since, and I can't seem to get the system back into a stable state. The issue seems to stem from the integration with the Amazon Alexa software. The first odd thing I noticed was that occasionally, the speakers seem to just turn dumb, for lack of a better term. You wake them to ask for something and they ding indicating they are listening, but no matter how carefully you articulate your request, they pause for a few seconds and then just die. Or they respond to confirm a request for something that doesn't even remotely sound like what you requested. Or, perhaps most annoyingly, they respond correctly and start playing the thing you requested for about 10 seconds before just fading out and stopping without explanation. I have tried restarting the speakers, my cell phone, my WiFi, and my Internet router, all to no avail. When the speakers just decide to not work for some reason it seems you have no choice but to wait for 6 or 7 hours or so for them to start working again, for reasons as mysterious as the reasons they stopped. I can't tell you how aggravating that is, particularly since these speakers are supposed to be a nice mid-level solution that should just work. Another annoyance I've noticed is that occasionally one of the speakers will simply drop from the Sonos software, causing that speaker to be completely unresponsive and uncontrollable no matter what you do. The only way to re-add it to a group when this happens is to stop all activity on every speaker and have them do their best impressions of expensive bricks until you open the Sonos software and find that the missing speaker has reappeared. Which leads to another bug, which is that sometimes the speakers will simply decide to not take commands, verbal or in the Sonos software. You tell them to 'stop' or 'cancel' and they don't. So you grab your phone and open the Sonos app, click on the speaker group, and click the stop button and...nothing happens. Just keeps right on playing. It's absolutely maddening to be ignored like this by your "digital assistant"; you are often left with no choice but to go around unplugging speakers around the house to get everything back to a base status. These problems could be YMMV type issues; plenty of reviews practically glow when talking about them. It could also be that by buying so many I exposed myself to more hassle than most and would have been better off purchasing fewer of them and accepting some sound gaps. But my feeling is that as these are not cheap speakers, and that since at least according to the product literature I should be able to setup the speakers in a configuration like this, it shouldn't be this much hassle. My gut feeling is that the integration between Sonos and Amazon is not very stable and that problems crop up over time. I say this because I have noticed that Alexa updates seem to happen at a breakneck pace, which introduces weirdness all on its own. For example, for over a month I could ask Alexa to 'play NPR' and the speaker would open the radio station without issue. Then one day the exact same request prompted a series of questions about where I lived, which station identifier I wanted, etc. What the heck? Why take something that worked and make it more complex for no reason whatsoever? The bottom line is that when they do work they are amazing. I just wish Sonos and Amazon could get some more stability into their products, because otherwise this will never be more than a niche product. Edit 12/15/2019: I was going to ignore the comment by the manufacturer, but since this is the season when people might be spending a lot of money on these things, I'm just going to post a quick follow-up. In between the quietly sponsored 5 star "reviews", manufacturers do damage control PR when someone does post a negative comment about their products. The responses are meant to convey the idea of 'sure, here is a negative comment, but we're nice guys and look how politely we listened to his complaint and offered to help; this negative experience was probably not even our fault and in any case it certainly won't happen to you.' So here's my truth: I did take them up on their suggestion to call for support. It was an agonizing multi-hour call where they had me repeat the exact same troubleshooting steps over and over and over again, right down to connecting the devices to the local LAN for setup and using a computer connected to the LAN to run tests against them. Nothing they did fixed the issues, but the technician had no strategy but to keep asking me to repeat the same steps until, after 6 repetitions or so, I gave up in frustration. And honestly, I think that was his goal. He certainly wasn't learning anything by asking me to repeat the steps ad nauseam when we were receiving the exact same results each time. I think the idea was that if they could make me give up in frustration first, they could frame the experience as me giving up when all they wanted to do was help. It's actually clever, in it's own infernal little way. The reality is that if you read commentary around the web, you'll see that I'm not the only one reporting weird, glitchy behavior out of these devices, particularly if you are using the Alexa interface as opposed to the Google one. The rate of issues also seems to be affected by how many you have on your network. One or two, and you might not have many issues. More, and the odds seem to shift considerably. This product has (in my opinion) a hardware or software (or both) issue that causes the speakers to drop out periodically without explanation, occasionally flat out refuse to join a network, or go dead to commands for random periods of time. I can't say that if you buy these you absolutely will have a problem, but I feel comfortable saying that there is a chance, and it might be higher than you would be comfortable with, given the expense of the units. ... show more
Reviewed in the United States on June 1, 2019 by Ivko Cvejic

  • Paradigm of multi-room wireless speaker but know the limitation
Color: Black Style: 1 Speaker
SONOS is a synonym for wireless multi-room speaker ecosystem. Amongst the broad line up of devices in the ecosystem, SONOS One is the paradigm. If anyone is thinking of starting SONOS ecosystem, this is the one to start. Quick summary for pros of the SONOS ONE and SONOS Ecosystem. ***** Pros ***** +Airplay 2 support +Built in voice control (Alexa or Google Assistant) with limited features +SONOS Wireless multiroom +Most extensive stream site line up including Apple Music, Amazon HD, Spotify, Tidal +Network storage and Plex support +Extensive line of products +Useful iOS app +Strong company and community support +Great sound quality for the price If this is one’s first SONOS device, one must make sure considering following points before purchasing as multiroom, wireless speaker world now have wider than ever, high quality alternatives. Primary considerations include Bluesound, Denon/HEOS, Naim and B&W Formation series. +-+-+- Voice Control +-+-+- Despite built in voice control with choice of Alexa vs. Google assistant sound best of all, these voice control features are limited version when compared to native Alexa or Google Assistant devices. For instance, there is no drop in, routine support on Alexa. Although it works fairly well, voice activation is still inferior to dedicated Echo. I had Echo Plus and SONOS One standing next to each other and tested activation, Echo Plus is far more sensitive as even while playing music it still recognized my regular ton of voice; whereas, SONOS One needed me to almost yell to get initiating command activation. Even though SONOS One lacks bluetooth or AUX in connectivity, it is recognized as speaker device on Alexa. So one can still make SONOS as default speaker for the room and still set up device like Echo Dot as input if it is the route one decide to take. At this point however, built in Alexa voice control feature becomes irrelevant and this is no longer strength of the product. Alternative consideration here is Denon’s upcoming Denon Home series, which will have built in microphone arrays. If using Echo device as input is an option, Bluesound, Naim, and soon B&W Formation series are also options. +-+-+- Sound Quality +-+-+- Although SONOS are favorably reviewed for its sound quality, if you are willing to pay more, there are options that can provide even better sound quality. For pure sound quality, most would agree the best to least in following orders: B&W Formation > Naim > Bluesound > SONOS >= HEOS. However, the quality comes with price. For example, SONOS Play 5 is $499. Even with stereo setup, it will be under $1000. Naim Muso 2 is over $1500. B&W Formation Duo is $4000. So ceilings are certainly higher in other lines, the gain of quality may not be worth the difference in price for majority. ---- No Hi-Res ---- Whether one believes in Hi-Res audio or not, they are now prevalent. With Amazon HD service, Hi-Res may finally be reaching to general public. If this is something you are looking for SONOS is not way to go. No-one can predict future, but SONOS said no plan for Hi-Res a while back. So if this is important feature, you need to consider Bluesound, Naim, Denon/HEOS and B&W Formation. +-+-+- Roon Tested/Not Ready +-+-+- SONOS speakers works with Roon but not “ready” labeled. This is not only because lack of Hi-Res support but also Sonos Zones can only group with other Sonos zones and not with other Roon compatible devices. If this is important feature, Bluesound, Naim, Denon Home and B&W Formation are alternatives. +-+-+- Airplay 2 Support +-+-+- For Apple product owners, Airplay 2 may to make mixing various wireless speakers from different brands without any limitation; hence, one can start SONOS One and later add B&W Formation Duo. This setup for multi-room music works; however, there are limitations. For example, Airplay 2 works by streaming music from Apple device to speaker(s). So if you disconnect the device from whatever reason e.g. taking phone outside of house, start playing something else on the phone, those musics will stop playin on the speaker(s). Also, if one is using Hi-Res music, Airplay 2 won’t allow this and therefore will be down-sampled. In contrast, native streaming on speaker like playing music on SONOS using SONOS app on iPhone, the phone acts as remote control and sends command to the speaker(s) and speaker(s) will directly connect to the internet. So it won’t matter if you use the phone for entirely something else e.g. playing Youtube or even play music on the phone itself, it won’t stop those speaker(s). So it is still better to go with single brand if you can. *****Conclusion***** For the price, Sonos One is a great wireless speaker. However, there are some limitations. If this is your first entry into Sonos ecosystem i.e. multi-room wireless speaker world, you should carefully consider alternative options before committing. As multi-room wireless speaker setup can be addictive and sticking with single brand provides the best performance. Once you have done your home work, Sonos One still may be the best option for majority of music lovers. ... show more
Reviewed in the United States on January 11, 2020 by Tech Focus

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