Phyn Smart Water Assistant: DIY-Installed Smart Home Water Usage Monitor & Leak Detector (Compatible with Alexa)
Condition: New
Buy Now, Pay Later
As low as
/ mo
Learn more
- – Up to 36-month term if approved
- – No impact on credit to apply
- – Instant approval decision
- – Secure and straightforward checkout
Ready to go? Add this product to your cart and select a plan during checkout.
Payment plans are offered through our trusted finance partners Klarna, Affirm, Afterpay, Zip, Apple Pay, and Google Pay. No-credit-needed leasing options through Acima may also be available at checkout.
Learn more about financing & leasing here.
Free shipping on this product
30-day returns
Learn more
30-day refund/replacement
To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
Availability:
Only 4 left in stock, order soon!
Arrives
Nov 5 – Nov 9
Features
- 1 device monitors the whole home from one under-the-sink location
- Smart Home-enabled water leak detection + water monitor system helps save money on water usage
- Receive real-time alerts at the first sign of a possible issue with the free Phyn app for iOS and Android, get warned of frozen pipes before they happen
- Over time, user can see how much each water fixtures in the home is using
Description
The self-installed water monitor that goes under a single sink, immediately notifies you if a leak is detected anywhere in your home, and provides detailed insights into how each fixture in your home uses water. From drips leaks to catastrophic bursts and everything in between, Phyn gives you the tools to ensure that your home is watertight. And at the first sign of an issue, Phyn sends SMS or push notifications and can connect you to a local plumber in minutes. When Phyn detects a potential leak it sends you a mobile alert in seconds with all the details you need to help diagnose the issue. And you can get connected to a plumber within minutes right from the Phyn app. Phyn measures microscopic water pressure changes in high definition — 240 times every second — to recognize the unique voice of each fixture in your home. So when you run a faucet, Phyn knows it's a faucet. And if that faucet leaks, Phyn lets you know. Turn off water at the main, run Phyn's Plumbing Check feature and in minutes you can detect a range of hidden flaws like poor seals and pinhole leaks in your water system. Fixing little leaks like these can save up to 10% on water bills. Track and view your water use daily and monthly to get ahead of your water costs, and see how your home compares to others. Over time, Phyn learns gives you insights into your water usage down to each fixture. Discreet but powerful, Phyn monitors your entire home from one under-the-sink location. Easily install under any sink with hot/cold water lines and a power outlet. Phyn's patented technology uses pressure sensing to notify you before freeze conditions set in, giving you precious time to take action and avoid damage from frozen pipes. Use voice commands to learn about your water use. Phyn works seamlessly with Amazon Alexa and Google Assistant. And with IFTTT you can have Phyn trigger actions with other smart home devices.
Color: Black
Brand: Phyn
Power Source: Battery Powered
Compatible Devices: Smartphone
Product Dimensions: 5"L x 4"W x 1.5"H
Power Source: Battery Powered
Compatible Devices: Smartphone
Control Method: App
Color: Black
Item Dimensions L x W x H: 5"L x 4"W x 1.5"H
Brand: Phyn
UPC: 745883782116
Number of Packs: 1
Item Weight: 16 ounces
Unit Count: 1 Count
Manufacturer: Phyn
Manufacturer Warranty Description: Manufacturer
Number of Items: 1
Model Number: PHYCF001
Mfr Part Number: PHYCF001
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Nov 5 – Nov 9
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
- Klarna Financing
- Affirm Pay in 4
- Affirm Financing
- Afterpay Financing
- Zip Pay in 4
- Financing through Apple Pay
- Financing through Google Pay
Learn more about financing & leasing here.
Similar Products
Top Amazon Reviews
I had purchased this for my father after having a few leaks that went undetected. However, when I attempted to assign the device to my account, I was informed that it was already linked to another account, and to contact customer service. I did so, and was sent this: "Hello Sean: Good evening The receipt screenshot you provided only reflects it was purchased on Amazon not from Amazon, but I am confident that is not from Amazon. This is a $299.99 product. If that is the case you will need to follow the Amazon return policies to get a refund. In your initial email, I believed you had a Phyn Plus, this is a Smart Water Assistant but if you would like to purchase a new device that includes a full warranty I will extend that same discount as a courtesy. Thank you and have a good night. Phyn Support is open Monday through Friday from 8 AM to 5 PM Pacific excluding major holidays. Phyn Support" The purchase price should have no bearing on whether a device functions or not. The inability and unwillingness to assign a used device to a new account is not standard for Nest, Honeywell, EcoBee, nor their most direct competitors in Moen and Flume. Please note, that their website, product documentation, and apps make zero mention of this limitation. Additional communication with their customer support manager was condescending, and ultimately necessitated the return of the device. As someone who has worked in retail, customer service, and the building industry, I have never had a poorer experience with a manufacturer. I will personally be avoiding this company moving forward, and would advise caution to anyone else considering them for their home integration needs as well.
...
show more
Reviewed in the United States on January 12, 2024 by Sean Maloney
This review in part repeats my review of the identical Kohler unit: I ended up returning the Kohler unit and getting this exact same Phyn unit, because Kohler support was simply nonexistent and they just directed you to Phyn and Phyn said you bought it from Kohler - we can’t help you. So for a few extra dollars the Phyn unit gets you full support. (Installation is identical for Kohler or Phyn, app if Phyn app albeit wrapped by Koer Konnect for Kohler version) I bought this water monitor because I believe it prudent to separate the sensing unit from the main valve control unit. Kohler, Phyn, Moen, all offer expensive integrated sensor and main valve shutoff units which have to (generally) be professionally plumbed in to your main water supply. If such units fail, or it’s sensor goes wrong, or incorrectly thinks that there is a leak, that could either leave you without water, or have to expensively remove the unit asap, or need expensively replacement of the whole unit even if only the valve closing or the monitor is at fault. The integrated units also leave you at the mercy of a single proprietary manufacturer deciding to shutdown support for the unit at a later date. Plumbing has a longer lifecycle than internet services. So this sensor only unit, which is made by Phyn, and just branded by Kohler, addresses only the sensing of flow monitoring and leaks and is a virtually noninvasive connection to your water system. If it fails, or (when) they stop supporting it, nothing else in your water system is affected. The sensors measures pressure waves in the system and should be very robust, better than the turbine system used by Moen. To remotely control the actual main water valve if there is a leak reported – and you control the link as to whether it is a real leak or false alarm, and the actual shutting off of the water – I use one of the motorized quarter turn valve handle, smart shutoff valves on my main water shutoff, of which many are offered and can be Wi-Fi / remote web controlled. I use the one from Custos but there are several options. The key thing is that these motorized valve controls do not involve any plumbing nor cutting into your plumbing system, and can be easily removed or overridden if they are faulty or stop being supported. I connected the sensors to a couple of dedicated hot/cold branch lines in my basement, rather than under a sink, and that works fine. Obviously, this was a bit more involved than just screwing them into the hose lines under a sink somewhere, but I did want to note that this arrangement does work. Either the standard under sink approach or a dedicated line seems to be fine. Note, as with all IoT devices, this unit must connect to a 2.4 GHz wi-Fi. The average, modern router or mesh system will not reveal explicitly reveal the 2.4 GHz Wi-Fi but hide it behind the 5 GHz Wi-Fi. This is a perennial problem for IoT and it’s the same for this device. The easiest solution is to just buy a very cheap Wi-Fi 2.4G router dedicated to IoT connect WAN side of that to your regular router and link the water monitoring unit to this IoT router. This unit uploads quite a lot of data everyday from 200 to 500 MB so be warned. The good thing is, there are no ongoing monthly charges, the app is free. So far I think it has done a good job of trying to figure out the pattern of pressure waves and match them to both flow and devices. The interface app is reasonably intuitive and the plumbing test does seem pretty accurate so far I would say this is a very effective device. The app does say it will print off a letter for your insurance company to get a discount for water monitoring.
...
show more
Reviewed in the United States on June 19, 2023 by ChSm
Would not recommend
Reviewed in the United States on December 2, 2022 by Darin Bradley
Following a pinhole leak experience I decided to add a monitoring device. Like another reviewer I ruled out the devices that included shutoff valves due to the installation requiring cutting into the main water service which was inaccessible from the inside of our house, and the concern that if the device failed open there was little to be done about restoring service. Hence, the Phyn Smart Water Assistant. The device was beautifully packed but instructions were limited. The plumbing install was not too complicated, although if things are not accessible under the sink and an always-on outlet is not available you are out of luck. Conveniently I had both under the kitchen so I was good to go plumbing wise. I had also just finished installing a new modem/router so I was very comfortable playing around with the routers settings menus and monitoring the status of connected devices so that was a helpful experience getting ready to install the "electronics" via the Phyn app. I had to reach out to customer service four times in the first two days. Only three were calls related to the installation, the fourth was to thank them for their excellent service, quick answering and gracious help finding and helping me with work-arounds during the installation of the app. They had access to my records and were able to facilitate some of the steps over the phone to smooth things out, and in the end I was very grateful for their assistance. The app itself is not the easiest to navigate as others have noticed but once it was working it was fascinating. I ran around running faucets and flushing toilets to note the devices reports and begin the process of training it to recognize the "signature" of each device. Again, it takes a bit of perseverence but with my OCD obsession to detail I began to explore all parts of the app and figure it out. Again, my real reason for installing this was to monitor for subsequent pinhole leaks via the "plumbing test" and it worked well, monitoring the pressure and looking for leak signatures during the few minutes of monitoring with the main water line shut off. So.....so far so good. I am glad I bought the device and look forward to its performance. One final note, I was impressed with it's accuracy in terms of water usage also, it seemed to figure out flow rates fairly precisely which will be useful, especially during irrigation season! Be sure to take advance of the customer service option--it was extremely helpful.
...
show more
Reviewed in the United States on November 22, 2023 by David S.
This is supposed to be a copycat of the Sense energy monitor for water pressure data, but its event detection is completely bogus and there are no time series charts of pressure data and no integrations with others devices like Flume that could easily improve accuracy. It's an expensive pressure gauge that you can only monitor in realtime and only from an iPhone app. I hope they do something useful some day with the data they are getting from me because they are not letting me access it. But, I am not holding my breath.
...
show more
Reviewed in the United States on June 14, 2020 by M A Zonin
Spend an hour to install this and nope not working. App is bot even a beta product stage after three years the product is released. The other review are correct terrible product do yourself a favor and don’t buy and spend hours fighting with it than another hour to return it.
Reviewed in the United States on August 31, 2022 by REDFOXXX
The installation was easy and straightforward. Just follow the steps and you should be fine. Our house was built in 1990 and we didn't need adapters to connect it. We picked a sink that was easy to get under, so that helped. That bathroom also backs up to the wall with our wireless router, so that probably helps with the internet signal, too. It did seem like it could be fussy with the internet - I had to move it a bit to get online with it, which you do before the pipe installation portion. Get the wifi part up and running first, as they tell you in the installation steps, and it will retain the info for when you move it and put it by the pipe installation. If the final installation is far away from the router, you might want to try a wifi booster. We do not have a pressure regulating valve (or PRV as the cool kids say) and it seems to be working fine. It alerts us with the irrigation runs, and then tells us the problem has been resolved. I suppose it would do the same thing with a hose running and to us that's not a big deal. We know what's going on and just ignore it. Overall, it seems like it does what it's supposed to do, so we're happy.
...
show more
Reviewed in the United States on March 28, 2023 by M. Zampino
Success or failure with this Phyn Smart Water Assistant greatly depends on whether your house’s plumbing includes a pressure regulating valve (PRV). My 30-year-old house lacks a PRV, and a previous owner’s basement-finishing choices necessitate cutting walls open to install a PRV and its associated plumbing. That’s not happening unless the basement gets remodeled. Nevertheless, I took a chance on this device because Phyn says it works without a PRV. I found that claim, at best, to be very optimistic. The hardware installation was easy, but Phyn’s app presented the most painful “smart home” setup process I’ve ever experienced. Phyn requires text verification of your phone number, but the app kept rejecting the PIN it sent to me. Workaround: force-restart the app and click login instead of signup. Then, during WiFi setup, the app replied “Invalid QR Code” whether scanning the device’s QR or typing the code printed under it. Workaround: join my phone to Phyn’s temporary WiFi hotspot. Next, the app forced a “PRV Check” regardless of answering yes/no to a PRV being equipped. That check always failed with an unhelpful “Something went wrong” message. Workaround: bypass the PRV Check by indicating a well water supply, then correct the plumbing type later in settings. So, after that awful setup experience, does this Smart Water Assistant actually work without a PRV? Three weeks in, I sadly must say no. With training thru the app, the device has made some inconsistent progress at identifying different fixtures in my house, but its water consumption estimates might as well be random numbers, considering how wildly-inaccurate they are. The much bigger problem, however, is that Phyn can’t differentiate between water pressure changes happening in my house vs. those triggered by neighboring households. This is where having a PRV would make all the difference. Every day, Phyn reports many false water usage events (probably from neighbors) while simultaneously ignoring real events happening in my house. Toilet flushes, my whole-house humidifier, and even showers often go unreported by this device. There’s no way to improve the situation, as the app doesn’t accept any feedback regarding missed events, false-positive events, or incorrect water consumption estimates. The only input possible is to associate purported water events with fixtures in your house. Phyn says that the training process takes a long time (especially without a PRV), but without any mechanism to correct the false and missing events, the learning progress seems to have hit a wall. Overall, I’ve found this Smart Water Assistant to produce unreliable results without a PRV, and its extremely limited training capabilities give little reason for hope. The numerous false-positive and missing water events mean that I simply can’t trust any of the reporting or alerts being generated by this device. In my view, Phyn is doing a major disservice by saying that this product “works best with a PRV” because the practical reality is that a PRV is very much required for usable results with this beta-quality system.
...
show more
Reviewed in the United States on November 14, 2020 by States