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Phyn

Phyn Plus Smart Water Assistant + Shutoff: Professionally-Installed Smart Home Water Leak Detector w/Automatic Shutoff & Water Usage Monitor (Compatible with Alexa)

    • Based on 90 reviews
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Availability: Only 6 left in stock, order soon!
Fulfilled by Amazon
Arrives Saturday, May 4
Order within 13 hours and 49 minutes
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Features

  • Water leak detection + water monitor system that helps save money on water usage and prevents frozen pipes
  • Smart Home-enabled water sensor alarm detects drips and leaks, keeping your home watertight
  • Receive real-time alerts at the first sign of a possible issue with the free Phyn app for iOS and Android, allowing for automatic water shutoff from anywhere
  • Requires professional installation to your homes main water line

Description

Meet Phyn Plus Phyn Plus Smart Water Assistant + Shutoff Phyn Plus measures tiny changes in water pressure — 240 times a second — to alert you the moment a leak is detected, mitigate costly damage through automatic shutoff, and diagnose potential plumbing problems before they become an issue. This single device, installed on your home’s main water line lets you manage your water throughout the entire home, even when you’re away. Read more Protect your home from water damage The most damaging leaks happen when you aren’t there to notice. Once Phyn Plus learns about your home’s water use, it can turn off your water automatically and the Phyn app will notify you and provide a direct line to your plumber. The Phyn app is free. No monthly fees. Understand potential leaks When Phyn detects a potential leak it sends an alert in seconds with all the details you need to help diagnose the issue and fix with your plumber. Phyn Plus also lets you turn off your water from anywhere. One device. Whole home protection Many water monitors require you to place multiple sensors around the home where you think leaks are likely to occur. Phyn Plus is a single device that protects your entire home's water system from a single location. Phyn Plus also connects to your existing Wi-Fi so you don't need to purchase an additional hub. Read more Monitor your water usage Get the information you need to make better choices about your water use. Spot usage trends and see how much water your irrigation, showers, washing machine, sinks and more are using. How Phyn works - fingerprinting your fixtures When you run a bath, wash your hands, or water your lawn, the pressure in your plumbing system changes. Phyn measures these microscopic changes in water pressure—240 times a second—to fingerprint the unique pressure profile of each fixture in your home. So when you run a faucet, Phyn knows it’s a faucet. And if that faucet leaks, Phyn lets you know. Phyn gets smarter as you go Phyn is installed with the memory of hundreds of thousands of toilet flushes, laundry loads, and pipe leaks from the real homes of beta testers, which serve as a baseline for when something’s routine or something’s wrong. From there, Phyn starts to learn how water is uniquely used in your home, asking occasional questions to improve accuracy over time. Read more Your family's water is safe with Phyn plus Phyn Plus was designed in cooperation with Uponor, a supplier of residential plumbing, and is manufactured by Badger Meters, a 110 year old Milwaukee based water meter manufacturer. The device can be installed indoor and outdoor and is made to withstand the elements. Make your smart home even smarter Connect Phyn with Amazon Alexa and use voice commands to control your water. Ask “How much water have I used today?”, “How much water have i used this month?” or ask Alexa to “tell Phyn Plus to turn the water off.” Phyn Plus installation Phyn Plus gets installed on the main water line going into your home, typically where your shutoff valve is. It can be installed indoors or outside. We recommend that Phyn Plus be installed by a professional plumber and on homes with pipes that are 1 1/4 or less. You will need a power outlet within 15 feet of the device and a WiFi signal that reaches the device. Read more


Brand: ‎Phyn


Series: ‎PHNSWA01


Item model number: ‎PHNSWA01


Item Weight: ‎7.19 pounds


Product Dimensions: ‎6 x 11.25 x 2.9 inches


Item Dimensions LxWxH: ‎6 x 11.25 x 2.9 inches


Manufacturer: ‎Phyn


Country of Origin: ‎China


Date First Available: ‎November 14, 2019


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Saturday, May 4

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • Buyer beware: System forgets what it has learned.
Review Image by jtech jtech
This review is based on a one-year use of the Phyn Plus Smart water assistant + shutoff system. I purchased it based on our water authority's suggestion. I had it installed by a Phyn Certified Plumber and registered with Phyn. Actual Day to Day Use: The information can tell you pretty accurately how much water each of your appliances uses, for example, when you shower, flush a toilet, run the washing machine, etc. For the first couple of months, the unit seemed to work pretty well, with a few hic-ups. Several times it shut the water off while one of us was showing, because it thought it was a leak. These were pretty much eliminated after continue (re)training or correcting the apps query or mis-categorization. During this period, I also found Customer Service/Technical Support to be responsive, though not necessarily problem resolving. For example, there appears to be an issue I can only describe as a software problem, where the AI they use doesn’t seem to be able to learn atypical water use. Specifically, we have an auto-fill system on my pool that uses a float valve similar to a toilet valve, and when the water drops below a preset level, opens the valve to allow water replacement. During low or no wind days, this tends to be recognized by Phyn’s AI algorithm and doesn’t cause any issues. But on windy days, the pool water surface undulates causing the float to bob and erratically open and close the valve. Phyn’s AI algorithm almost never recognizes this and as a result, labels it a leak. I contacted and explained this to Customer Service/Technical Support several times before they finally understood the issue. They told me the system would need more time to learn it. It is now a year, and it still hasn’t learned it. Another problem that started recently, is the system has forgotten event characteristics it previously knew. For example, we have a whole house water conditioning system that does a reverse flush every fourteen days, in two steps, one hour apart. By design, this reverse flush occurs during the late-night early morning hours. Originally Phyn once trained on this, had no issues with it. However, during the past few months, it only tends to get one of the two steps properly recognized, and either turns off the water to the house during the second step or mis-labels it as an amazingly long shower, for example. No changes were done to the whole house water conditioning system which might explain Phyn’s lack of ability to remember what it previously knew. Similar issues have been occurring with the inground watering system. It runs on a specified schedule for a fixed amount of time. Originally Phyn learned and recognized it. Over the past few months, it now frequently gets ‘confused’ and combines the inground event with other water usage events in the house. This results either in mis-categorization, warning messages from the app, or large amounts of water usage un-classified. Again, there have been no changes done to the inground system which might explain Phyn’s lack of ability to remember what it previously knew. Each of these issues have been provided in detail to Customer Service/Technical Support along with supporting screen shots of the data. Unfortunately for the past several months, even though I have documentation showing the emails were received and opened at Phyn (both to specific individuals I sent them to, as well as Phyn’s CEO), no one at Phyn has had the courtesy to get back to me. This is inexcusable. I would have expected them to want to take advantage of the specific data of these anomalies and improve their AI algorithm. Clearly there are other customers who might be interested in their leak detection system who also have pools, whole house water conditioner systems, and inground watering equipment. In Summary The concept is excellent. The quality of the Phyn Plus unit build appears top notch. The unfortunate short fall is that the unit has failed to learn unchanging water usage after a year in service, and that Customer Service/Technical Support is nonchalant and non-responsive about it. Because of this, it is extremely hard to have any confidence the unit will in fact detect a true leak and perform properly, if and when that occurs. Note: If Phyn does get back to me and resolve these issues, I will update this review and rating appropriately. Until that point, caveat emptor for anyone considering a purchase of the Phyn Plus unit. ... show more
Reviewed in the United States on June 1, 2020 by jtech jtech
    • So far so good....
Review Image by Altabu Altabu
Review Image by Altabu Altabu
Decided to purchase this after I got a water leak in the old copper pipes in the house that we recently moved into. Price is a bit steep compared to competing brands but product seems more robust and can be installed outdoors if necessary. Product came packaged with brass fittings that connect to the unit and a few knick knacks that I really didn't have much use for. Phyn recommends that this be installed by a professional but I was feeling adventurous and decided to give it a whirl. Since I am a noob at soldering pipes, I had to do quite a bit of research and practice and thanks to youtube, I believe that I have grown increasingly more confident with my skill. Have not really had any occasion to determine if it will indeed automatically shut off water in the event of a water leak. However, it did lead me to discover that I had a faulty PRV which was allowing higher than normal pressure in my pipes and ironically was causing low water flow when more than one shower is used in the second floor of my house. After more research, I found a newer PRV that plugged in directly in place of my old one and am now enjoying consistent water flow even with simultaneous users. For this alone, the product was WORTH IT. I never would have known what a PRV was and that a faulty one could lead to future pipe leaks or appliance damage. It took a little over two weeks for Phyn to "learn" our water use, after which I was able to enable the auto-shutoff feature that should close the water mains in the event of a major water leak. The only downside to this learning phase is that it is not 100% accurate in determining the water usage e.g., shower vs sink. but in my case, I am really just interested in how much water I am using. My internet connection has been solid since I installed it. I do have three Google wifi mesh routers so the unit gets a strong wifi connection. Here's hoping that the company stays in business long enough to keep this working for years. Will update review in the future.. UPDATE: 02.25.20 The auto-shutoff feature works! Was working on patching some dry wall today so I connected a hose to my outdoor bib so I can rinse my mud pan easily. Hose had slight leak which I didn't pay attention to since it didn't seem that much. Went to work and after I came back to rinse the mud pan after about a half hour, my water was turned off. Checked my phone and sure enough, Phyn sent me an alert about unusual activity and turned off the water automatically. Turned water back on in the app and I was back in business. ... show more
Reviewed in the United States on February 19, 2020 by Altabu Altabu

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