NETGEAR Nighthawk Multi-Gig Cable Modem (CM2000) - Compatible with All Cable Providers Incl. Xfinity, Spectrum, Cox - for Cable Plans up to 2.5Gbps - DOCSIS 3.1
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Availability:
Only 1 left in stock, order soon!
Arrives
Thursday, Feb 19
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Style: (Discontinued) 2.5Gbps
Features
- Compatible with major cable internet providers including Xfinity, Spectrum, Cox and more. NOT compatible with Verizon, AT andT, CenturyLink, DSL providers, DirecTV, DISH and any bundled voice service
- Best for cable provider plans up to 2.5Gbps
- Works with any WiFi router. Connect any WiFi router to this modems Ethernet port to support all your wireless devices
- 1 x 2.5 Gig Ethernet port for the fastest, true multi-gig Internet connections
- Engineered with DOCSIS 3.1, 32X8 channel bonding and OFDM(A) 2x2
- Replaces your cable modem. Save up to $168/yr in equipment rental fees
- Made for use in the US only
Description
Experience a new generation of cable modems with DOCSIS 3.1 that delivers 2.5Gbps ultra-high speed Internet connections, so you can be ready for the fastest cable Internet service plans of today and tomorrow. DOCSIS 3.1 delivers the world’s fastest cable Internet with speeds that are 10 times faster than DOCSIS 3.0. Save up to $168 per year by eliminating monthly cable modem rental fees. The Nighthawk 2.5Gbps Internet Speed Cable Modem is backward compatible with DOCSIS 3.0 and works with all Internet service speed tiers.；The product is multiple voltage compatible, that voltage arrange is 100-240V.
Specs & Other Info
| Specification | Details |
|---|---|
| Brand | NETGEAR |
| Compatible Internet Service Providers (ISP) | Xfinity, Cox, Spectrum |
| Connectivity | Ethernet |
| Works With | Routers |
| Dimensions | 9.92 x 4.7 x 8.7 inches (LxWxH) |
| Series | CM2000-100NAS |
| Model Number | CM2000 |
| Weight | 1.02 pounds |
| Color | Black |
| Manufactured In | Vietnam |
| Release Date | September 22, 2020 |
Frequently asked questions
Yes, the Nighthawk CM2000 is a multi-gig cable modem that is compatible with all major cable service providers including Xfinity, Spectrum, and Cox.
The Nighthawk CM2000 can support cable plans with speeds of up to 2.5Gbps. This makes it ideal for users with high-speed internet plans.
DOCSIS 3.1, or Data Over Cable Service Interface Specification 3.1, is the latest technology in data transferring over cable TV (CATV) systems. The Nighthawk CM2000 utilizes this technology which allows it to provide higher internet speeds and greater efficiency.
No, the Nighthawk CM2000 is a cable modem only and does not include a built-in WiFi router. You would need to purchase a separate WiFi router to provide wireless connectivity in your home.
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Top Amazon Reviews
🚀 Abunda's Overview
This is our summary and key points to consider based on customer reviews.
In summary, the Nighthawk cable modem CM1200 seems to perform impressively, delivering consistent and robust internet connections. However, several users reported difficulties setting up the modem. Some customers had compatibility issues with the phone service, and others found it challenging to set up the modem with various ISPs (Internet Service Providers). Yet, once set up, many users have praised the modem for delivering strong and steady connection speeds.
Pros
- 👍 Consistent and solid internet connections.
- 👌 Improved speeds during peak hours.
- 👏 Easy to manage if you understand the setup process.
- 👥 Works well with various devices connected at the same time.
Cons
- 👎 Can be challenging to set up.
- 👿 Compatibility issues with Spectrum's phone service.
- 🤔 Issues with Xfinity phone tech support and setup.
- 😱 No on/off power button on some models.
Should I Buy It?
From the reviews, it seems like the Nighthawk CM1200 modem provides reliable internet connection with high speed, which is a great boon for any Internet user. However, some users reported difficulties during the setup process and compatibility issues with Spectrum's phone service. If you are comfortable with potential setup challenges and don't use Spectrum's phone service, this modem could be a solid choice.
Style: (NEW) 2.5Gbps
Modem seems to have stabilized my setup. I’ve been having issues with our Motorola MB8611 this is replacing. So far everything is staying connected and I’m no longer seeing modem resets multiple times a day with our xfinity internet. So far so good, will update in the future once I have more time with the device. This device also unlocked higher upload speeds for us, I have included a photo for reference. This is paired with an Orbi RBK963 system and is working flawlessly.
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Reviewed in the United States on December 31, 2025 by Amazon Customer Amazon Customer
Style: (NEW) 2.5Gbps
Worked Great - easy to install for a non-IT guy and works with Xfinity right out of the box. I have DREADED the idea of getting a new modem that was not directly from Xfinity because I thought it would be a huge hassle and involve a bunch of time on service calls. In the end, this was SUPER easy and I regret not doing it sooner. I recommend downloading any apps and confirming this modem through the Xfinity app before you swap. This way you have full internet before "going dark" during the swap over. This was direct plug and play and it's been fantastic, I would highly recommend. I paired this with TP-Link mesh routers and now I have great speed and coverage in my whole home. Should have done this long ago.
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Reviewed in the United States on May 25, 2025 by Tony
Style: (NEW) 2.5Gbps
Purchased this during Black Friday 2025 and it stopped working entirely on January 21st, 2026, less than 2 months later (only the bottom 2 lights would display when plugged in, not even the power LED, and absolutely no internet pass-through). Tested internet with a backup modem/router and combo which worked fine, so it was definitely the modem. Jumped on the phone with NETGEAR support after exhausting all usual troubleshooting procedures and, after trying to do a "shock reset" (to no avail), they determined it was a hardware issue and issued a case number. They "graciously" offered to send me a label to send it in, let their technicians investigate, which upon verifying the NETGEAR team would send a new modem (2-3 weeks at minimum). But hold on, they mentioned there are two more options! If you don't want to wait, they'll send you a replacement FIRST and you can send yours back in the box for only $17! Or, if it's very urgent to have internet, they'll do the same thing but with express shipping for triple the cost! It was truly a unique customer service experience, whereby they were so unembarrassed & disconnected from the fact their $300 product was a total failure that they honestly think trying to pressure you in to paying anything to simply rectify their own shortcomings. It wasn't until I pointed out that the holiday return window was still open that they became less confident about pressuring me into their scam. That being said, I'd recommend just going with the CODA56 or S33 (also a 3.1 next gen) and urge anyone reading to skip this sleek-looking heap of garbage. The company won't care when it breaks and should be investigated for fraud considering my experience (conveniently dies right after warranty/return window expires) matches so many others in these reviews. This was my first time in over a decade taking a chance on NETGEAR and will be the last time I do so,
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Reviewed in the United States on January 23, 2026 by R
Style: (NEW) 2.5Gbps
Great modem. My internet speed increased to what it should be after setting up this modem. Very easy to set up with my internet provider.
Reviewed in the United States on December 22, 2025 by JP
Style: (NEW) 2.5Gbps
Seemed pricey, but is fast to setup and works well for multiple devices.
Reviewed in the United States on December 17, 2025 by Anthony B Cook
Style: (Discontinued) 2.5Gbps
The ISP (which will remain nameless), that I rented my Internet gateway from did not adhere to sound security protocol. I myself, as a cybersecurity professional with more than 10 years experience, am naturally paranoid about weak passwords. This particular ISP limits the variety of keyboard characters allowed for cable modem management passwords, making them easier to crack! In fact, on a few occasions, my passwords were changed without my consent. From that point forward I decided to buy my own cable modem that would allow me to choose the access passwords without character limitations. Now that it is up and running I am beyond happy. My desired security posture is now a reality, and my internet finally achieves 1gb downloads, better than the ISP's cable modem that was supposed to do the same thing. My network is tight security wise, and this Netgear Nighthawk CM2000 helped me realize that. Finally, I had to overcome one technical issue that I thought was generated by the CM2000. After registering my cable modem with Netgear, called tech support. Best dang support I've dealt with in a long time! From one geek to another, we were able to speak the same tech-ease and I learned more about my new CM2000 and the DOCSIS standard than I knew before the call. Found out that the CM2000 was not the culprit, so I called the ISP to handle it, problem resolved. The one setback for Netgear that I thought was serious enough to mention is that as far as firmware upgrades there seems to be tit-for-tat between Netgear and this particular ISP. Either group seems to point the finger at the other when it comes to whose responsibility it is to push out firmware upgrades. I hope, for customers' sake, that these two outfits work out their differences on this. Heavens forbid that there is a security vulnerability that requires a firmware upgrade! I shiver to think about that outcome. Other than that, I am very happy with my purchase. UPDATE (6/2025) It's been a few years since I pinned the above review of the CM2000. Now it's time for an upgrade from the CM2000 to the CM3000. This is what I've learned: The CM2000 performed honorably for the most part. However over time the status LED lights began to shut off one after the other. Today the only one that is still operational is the Online LED. I understand that there are others who've experienced the same malfunctioning LED issues as well. Other than that I am pleased with its performance, so much so that I am considering purchasing it's more mature cousin, the CM3000. The one BIG issue I have with this consumer-class cable modem is what seems to be the unwillingness of its manufacturer Netgear & my cable service provider Xfinity/Comcast to agree on WHO WILL PROVIDE THE FIRMWARE UPGRADES! This was the 800lb gorilla that otherwise would make the experience with this product a 9/10! Just as with the CM2000, Netgear advises users to access their cable service provider for the firmware upgrade for the CM3000. With both devices Xfinity does not have documentation on its website which gives instructions on upgrading the Nighthawk CM model firmware: https://www.xfinity.com/search?q=Netgear%20cm2000 . Similarly, Netgear support encourages users to contact their ISP for upgrades: https://kb.netgear.com/000036375/What-is-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router . Either way, if there is a need for a future firmware update anyone purchasing this item will risk ending up with an expensive paper weight if both the manufacturer and the ISP refuse to come together and resolve the issue. For this reason I am exploring other cable modem options, ones where firmware updates are available for ISP-approved devices.
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Reviewed in the United States on May 8, 2023 by BP