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JBL

JBL Quantum 400 - Wired over-ear gaming headset with game-chat balance dial, JBL QuantumSURROUND and DTS, Voice focus directional flip-up mic and memory foam ear cushions (Black)

  • Based on 3,215 reviews
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Availability: In Stock.
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Arrives Monday, Jun 29
Order within 3 hours and 39 minutes
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Size: One Size


Features

  • Live the game with JBL QuantumSURROUND and DTS
  • Enjoy the games most immersive sound experience with personalized surround sound powered by the included JBL QuantumENGINE PC software. JBL QuantumSURROUND puts you at the center of the most engaging experience, allowing you to up your game and triumph over the competition. Also equipped with DTS headphone:X v2.0.
  • JBL QuantumSOUND Signature gives you a true audio edge
  • From the tiniest footsteps to the loudest explosion, JBL QuantumSOUND Signature makes every scene epic and every gamer more competitive. Our signature audio delivers the most realistic soundscape for a competitive advantage in any battle.
  • Play even longer in memory foam comfort
  • The lightweight headband and memory foam ear cushions were designed for even the longest gaming sessions.
  • Voice focus directional flip-up boom microphone
  • JBL Quantum 400 headset lets you rally the troops and opponents with clarity. The flip-up, voice focus directional boom mic comes with auto on/off and mute features.
  • Game-chat dial for seamless communication
  • JBL Quantum 400 headset features a Game-Chat Balance Dial certified by DISCORD. Also compatible with TeamSpeak and other communication platforms.

Description

Gain an audio edge. JBL Quantum 400 headset keeps you one step ahead with surround sound that engages you in the game and lets you anticipate every move. Designed for precision and immersion, JBL QuantumSOUND Signature helps you level up your performance for a real advantage in combat. JBL Quantum 400 also features a voice focus boom mic for clear multiplayer interactions, a game-chat balance dial, is certified for DISCORD, and compatible with TeamSpeak and more. A lightweight headband with memory foam ear cushions lets you game in comfort for hours on end. Up your game with JBL Quantum 400 headset and dominate your opponents.

Brand: JBL


Color: Black


Ear Placement: Over Ear


Form Factor: Over Ear


Impedance: 32 Ohms


Brand Name: JBL


Model Number: JBLQUANTUM400BLKAM


Model Name: JBL Quantum 400 - Black


Built-In Media: Quantum 400 Headphone ,Type-C to Type-A Cable, 3.5mm Audio Cable, Windshield Foam For Microphone, Quick Start Guide, Warranty card, Safety Sheet


Age Range Description: Adult,Teen,Senior


Warranty Description: 2 years


Customer Package Type: Protective Packaging


Number of Items: 7


Series Number: 400


UPC: 050036369718


Global Trade Identification Number:


Manufacturer: JBL


Item Type Name: Gaming Headphone


Headphones Ear Placement: Over Ear


Headphone Folding Features: Over Ear


Earpiece Shape: Over-ear


Control Type: Noise Control


Control Method: Remote


Controller Type: Headphone


Impedance: 32 Ohms


Noise Control: Sound Isolation


Frequency Response: 20000 Hz


Sensitivity: 98 dB


Audio Driver Type: Dynamic Driver


Audio Driver Size: 50 Millimeters


Frequency Range: 20 Hz - 20 kHz


Enclosure Material: Polycarbonate (PC)


Specific Uses For Product: Communication, Movies and Gaming


Antenna Location: Gaming


Compatible Devices: Cellphones


Cable Features: Detachable


Water Resistance Level: Waterproof


Additional Features: Echo Cancellation, Microphone Included, Noise Cancellation, Surround Sound


Headphone Jack: 3.5 mm Jack


Connectivity Technology: Bluetooth


Wireless Technology: Bluetooth


Color: Black


Style Name: JBL Quantum 400


Theme: Video Game


Item Weight: 9.7 Ounces


Unit Count: 1.0 Count


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Monday, Jun 29

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews


  • Amazing Spatial audio for Surround sound gaming.
Size: One Size
This is my first set of dedicated Gaming headphones in almost 10 years. My first set was a pair of Turtle Beaches that had been a loyal companion. I'm a "use it until it breaks" type of person, I don't game very much, however, my turtle beaches started to fade and crackle, and they also went through a fair amount of abuse. Comfort. I never realized how big of an impact a set of headphones may have on the overall experience. I almost went with another set of TBs because that's what I've used but the Quantum 400s were on on sale so I bit the bullet and I am AMAZED. I had about 2 hours before the Turtle Beaches would start to squeeze my head, one free night I had with some friends, I went for 6 hours (with small breaks in between) with no ear/head fatigue. The cups fit right over my ears snugly, and the strap breaths well without putting much pressure down on my head. They're earhugs. Sound. The TBs were as basic as basic gets, the audio was good but very linear, and the upside to them was no third-party app to wake them up. The JBLs sounded tinny and cheap before I downloaded the software, however, plug them in via USB, and VOILA the software was downloaded and tinkered with, HOLY JESUS. It's an experience for me. The spatial audio immersed me in the game, tuning me into the environment. This headset also packs a couple of useful features in volume control, for instance, you have a dial that controls environment volume and chat volume, when it comes down to proximity chats or games where conversation is the ambiance, I can tune out the game environment in favor of the homies. Though I wish it was also controlled via desktop, I hit the knob on accident frequently and totally botch the setting. Really an irrelevant complaint as the feature is super cool. Mic. The mic is another really big plus for me. And I find JBL makes it hard to compete with them in this regard, the audio is crisp clear, and well-tuned, My mates have no issue hearing any comments or commands in the lobbies. My favorite feature is the lift to mute. That is without a doubt an absolute gem. As a student, I spend a lot of my time in front of the screen, so if I'm not looting for treasures, or getting blown to bits, I'm typically listening to music while I write or watching lectures. Moving the mic out of the way creates a more open atmosphere. Build Quality. The build quality is where I can't provide any insight, they're plastic, and as such encourage me to be extra careful. Some of the joints seem a tad flimsy and loose, however, it seems like the design intends it to pivot easily for less pressure on your head, which is a trait of their comfort. Overall. These are spectacular headphones for what you're spending, they easily check all of the boxes in terms of quality and sound processing. The only thing to note for me is that I will be investing in a wireless set in the future, some days I like to stand while I study or just simply stretch my legs. Nevertheless, in a pinch, you cannot go wrong with the Quantum's. ... show more
Reviewed in the United States on January 12, 2024 by DadRad

  • Right features - good sound - works with M1 Mac Right features - good sound - works with M1 Mac
Size: One Size
Different people want different features, but for me these are just about right. + You don't have to remember to charge these, and they'll never run out of charge in the middle of something, because they're wired. The cable doesn't bother me, but batteries dying does. + That means these are probably going to have longer lifespans than wireless ones also, because there aren't batteries to stop holding a charge. + While I wouldn't use these for serious audio work (i.e. recording or mixing) they are at a good quality/price point for playing games, casual music listening for enjoyment, YouTube, and so forth. The sound is clear, clean, and fairly detailed. They're basically competitive with other headphones in the $80 - $120 range, which these days means they're pretty good. + They work fine with the M1 Mac, including the "Game/Chat Balance" dial. + The way that the balance dial works, on Mac at least, is that when you plug the USB cable into your computer, two sound output destinations show up in the audio settings: JBL Quantum 400 Chat" and "JBL Quantum 400 Game". First, set your system sound to the "JBL Quantum 400 Game" output (Or do it in your game's audio settings if it doesn't use the system audio.) Then, go into Discord's audio settings (or Zoom, or whatever program you're using for chat) and instead of using the system audio output, choose the "JBL Quantum 400 Chat". And then, it just works and you can adjust the balance dial to your heart's content. + The size is adjustable in the usual ways, and they are comfortable enough on my head, even after quite a few hours. This will, of course, vary from person to person. + I like the placement of the Mute indicator LED on the end of the microphone where you can just see whether it's muted with your peripheral vision, without it being intrusive. - As far as I can tell there isn't a Mac version of the JBL software to do EQ, control the LED colors, etc. This doesn't matter to me, but maybe it does to some people out there. ... show more
Reviewed in the United States on January 28, 2022 Reviewed in the United States on January 28, 2022 by Alex B.

  • Great Headphones
Size: One Size
I'm not a gamer. I bought these for work. I sit in cube village and have several hours of online meetings a day. I like the over the ear design. You can wear these for hours without your ears hurting. These aren't active noise cancelling headphones but the over the ear design helps reduce the noises from reaching your ears. I purposely bought a corded set of headphone because my wireless pair after about a year the charge wouldn't last the whole day anymore. These headphones sound great. The cord is long enough to move about my cube with the headphones on. The only negative is that if you move the braided cord it makes noise as it runs over things like your clothes and you hear it in the headphones. It's not overly loud or anything but it's noticeable. I recorded a meeting and to my surprise I could hear the cord noise in the recording. It is actually loud enough that the mic picks it up. I still give it 5 stars but that's the one thing the design engineers need to look at. If they just switched materials from the braided cord to a smooth plastic cord I think the issue would be eliminated. It's the rough texture of the braided material that produces the noise. ... show more
Reviewed in the United States on August 27, 2023 by J. Hunter

  • Agree with others about cord noise. And no you can't turn off the lights w/o APP Agree with others about cord noise. And no you can't turn off the lights w/o APP
Size: One Size
Baseline, my standard headphones for the last 30+ years have been Sony MDR-V6's. These JBL Quantum 400's were purchased to replace a dinky Logitech H390 headset for use in home office environment on a PC with USB connectivity. 1. I have not installed the "App" from JBL to "Control" this headset. 2. I have not switched cords yet. This initial review is on included items/cords only. That out of the way, Sound quality: Good, not amazing, but good. Solid lows, without being too muddy, or distorting mids and highs (common issue with headphones). Stings and vocals are clear, drums and percussives are good, not amazing but good. Dialog is clear. Main thing for me is muffling out house noises, and still being able to listen to streaming video, or presentations. In this line the headphones work well without any noise cancellation needed. Can I hear people talk online? Yes. Do standard sound effects come through well? Yes. Is Music clear? Yes. Fit/Feel: The foam filled earpads are comfortable (about 1/2 padding) as is the headband (about 1/4 inch padding at top) Earpads seal well even with a baseball cap. I have a relatively small head, and the headset was comfortable. I have not used the headset for "Zoom" or like environment to see about mic quality and pickup. Sorry. Controls: (as stated before I have not installed the APP on my computer) review is only on physical controls. Nice easy to feel and use controls on the back of the left cup. Top Analog wheel is "Game/Main" vs "Chat" balance. Lower wheel is master volume. Button below is MIC off on. Mic is also turned off automatically by swinging all the way up. Physical wired inputs are on the bottom of the left cup. USB C and also 3.5mm TRRS (both cables are included) Main issue. The braided covered cord. Cord has gotta be 9-10ft long! Plenty long for those off the side under the desk gaming setups. But anything touching the jacket as you move your head, will cause vibration in the plastic cup, with then makes a sound in your ear. This is a physical effect not electrical or electronic (static). Solution, replace USB-A to C included cord with one of my own, plastic thin coated cords, should solve the problem. Also I am only using this on a small office setup, not some 3 or 6 screen setup where I am constantly twisting my head around. For those guys I hear their pain! Secondary issue (and my fault for not checking before hitting order): you cannot turn off the strobing JBL logo lights on the outside of both cups without using the JBL (bloat) app. I may desolder lights in future. If you use the 3.5mm cable there are no lights, but controls do not work either. With all this would I return this unit? No. they are good. They were cheap, cheap is under $50.... Would I recommend them to friends? Yes with caveats. Thank you for reading and your time! Updated: I covered the JBL lights with Duct tape, cringe, camo cringe??? ... show more
Reviewed in the United States on December 28, 2025 Reviewed in the United States on December 28, 2025 by Moore Amazon

  • Recommended for people that want a lighter headset and great sound quality
Size: One Size
Bought these for my wife she loves them she says they sound amazing and loves the lights on it definitely recommend it she says it's comfortable
Reviewed in the United States on March 28, 2026 by Dakota Webb

  • Great Sound Quality, Bad Build Quality Great Sound Quality, Bad Build Quality
Size: One Size
Headphones sound great. Bass is quite good, especially coming from a person used to only having $30 headphones. 7.1 Sound also works well for gaming. Also, the software that comes with these headphones is quite nice and user friendly. I also like how when the mic retracts it disables the mic itself. However, now we get to why I rated these headphones 3/5 stars. It's the damn build quality. While these headphones have good sound quality, they cheaped out on the build quality. I had these headphones for a month and the right "arm" of the headset is already broken. One feature of these headphones and many other headphones is that you can rotate the ear muff pieces 90 degrees. However, the plastic on these headphones is so thin and weak that it created a small crack where the "joint" is. As a result of this, the headphones don't sit on my right ear flush. Sound leaks out of it, rendering the sound quality worse and the bass is not as pronounced. As you can see from the photos, the ear muff can actually rotate 360 degrees now that the joint is broken. It's only supposed to rotate 90 degrees. It's just a shame really that such as great pair of headphones can ruined by lackluster build quality. My next purchase is likely going to be the HyperX headphones, as they have aluminum construction instead of plastic construction. ... show more
Reviewed in the United States on December 29, 2022 Reviewed in the United States on December 29, 2022 by Nathanial

  • Great quality
Size: One Size
Got them as a Christmas gift for my guy and he loves them!
Reviewed in the United States on May 12, 2026 by Landon Thomas

  • Cord to short for PC use. Sound not very good for price either.
Size: One Size
Sound is okay. They fit and seal good. Only one 3.5mm end for voice and sound, I guess, I unplugged them when they didn't sound very good. The cord is really short for PC use. Not impessed for the price. I would return them but I will use them for a backup for my son, he's hard on headphones. Would not recomment for PC use. ... show more
Reviewed in the United States on May 25, 2026 by OklaOutlaw

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