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Availability:
Only 1 left in stock, order soon!
Arrives
Tuesday, Aug 25
Recently Viewed
Color: Stainless Steel
Features
- Home/Away Assist: don't heat or cool an empty home. Home/Away Assist adjusts the temperature after you leave.
- Remote control: Control your thermostat from anywhere using the Nest app.
- Know more, save more Check your Energy History to see how much energy you use and why.
- Look for the Leaf: The Nest Leaf appears when you choose a temperature that saves energy.
Description
The Nest Learning Thermostat is a smart thermostat that learns your schedule and programs itself to help save energy. You can control it from anywhere with the Nest app, and it works with Alexa and Google Assistant so you can adjust the temperature with your voice. And it’s beautifully designed, with a big, bright display and metal finishes to suit any home’s style. [1] Remote control and mobile notifications require working internet and Wi-Fi. [2] Alerts can notify you of a potential issue with eligible HVAC systems. They’re meant to provide helpful information, not an endorsement, representation, or warranty of any kind about the health of your HVAC system. Alerts aren’t intended to replace a diagnosis by a qualified HVAC professional. [3] Energy savings are not guaranteed and depend on energy usage, weather, and other factors. [4] Voice control requires a compatible device, and working internet and Wi-Fi. [5] Independent studies showed that Nest thermostats saved people an average of 10% to 12% on heating and 15% on cooling. Based on typical energy costs, we’ve estimated average savings of $131 to $145 a year. Individual savings are not guaranteed.
Brand: Google
Model Name: Nest Learning Thermostat
Product Dimensions: 1.21"D x 3.3"W x 3.3"H
Special Feature: Wireless Working Wi-Fi connection 802.11b/g/n @ 2.4GHz, 5GHz, Wireless interconnect 802.15.4 @ 2.4GHz, Bluetooth Low Energy (BLE) See more
Additional Features: Wireless Working Wi-Fi connection 802.11b/g/n @ 2.4GHz, 5GHz, Wireless interconnect 802.15.4 @ 2.4GHz, Bluetooth Low Energy (BLE)
Specific Uses For Product: Air Conditioner, Electric Baseboard Heater, Furnace, Heat Pump
Temperature Control Type: programmable
Connectivity Technology: Wi-Fi
Power Source: Battery Powered
Voltage: 24 volts
Display Type: Digital
Screen Size: 2.08 inches
Control Type: remote control,app control,voice control
Control Method: Voice
Connectivity Protocol: Bluetooth, Wi-Fi
Mounting Type: Wall Mount
Number of Batteries: 1 Lithium Ion batteries required. (included)
Color: Stainless Steel
Shape: Round
Product Style: Thermostat Only
Specification Met: ENERGY STAR Certified and UL Listed
Brand Name: Google
Model Name: Nest Learning Thermostat
Included Components: Display, Base, Optional trim kit, Mounting screws and labels, Nest screwdriver, Installation Guide, Welcome Guide, Nest Pro installation card
Model Number: T3007ES
UPC: 854448003877
Global Trade Identification Number: 77
Manufacturer: Google
Unit Count: 1 Count
Manufacturer Part Number: T3007ES
Item Dimensions D x W x H: 1.21"D x 3.3"W x 3.3"H
Item Weight: 16 ounces
Material Type: Metal
Finish Types: Stainless Steel
Frequently asked questions
The Nest Learning Thermostat is unique because it learns your schedule and the temperatures you prefer, then programs itself to help save energy. It knows how long it takes to heat your home so you're comfortable when you wake up in the morning or come home from work. It's all about creating a personalized and energy-efficient heating and cooling plan for your home.
Yes, the Nest Learning Thermostat can be controlled from anywhere using the Nest app on your smartphone. This means you can adjust the temperature, check energy history and receive alerts on your phone whenever you're away from home.
Indeed, the Nest Learning Thermostat is compatible with Amazon Alexa which allows for voice-activated control. You can ask Alexa to adjust the temperature without having to leave your comfortable spot on the couch.
The 3rd Generation means it's the third version of the Nest Learning Thermostat. With each generation, improvements and enhancements are made based on customer feedback and technological advancements. The 3rd Generation Nest Learning Thermostat has a bigger, sharper display and is capable of displaying more information compared to the previous versions.
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Top Amazon Reviews
🚀 Abunda's Overview
This is our summary and key points to consider based on customer reviews.
The Nest Thermostat is praised for its easy installation and user-friendly operation. Most of the users found significant savings on their energy bills, reduced fight between HVAC zones, and an improved and evenly distributed heating/cooling mechanism. Additionally, the ability to control the thermostat through your smartphone for comfort and efficiency was a significant feature.
Pros
- 👍 Easy installation and user-friendly
- 👍 Significant energy savings
- 👍 Efficient HVAC control
- 👍 Ability to control from mobile device
Cons
- 👎 One thermostat intermittently reset to a low temperature
- 👎 Might require a few setup/calibration procedures during installation
- 👎 Might get bugged until you reboot it
Should I Buy It?
Given the overwhelming positive experiences from users, it is safe to say that the Nest Thermostat is a smart investment for those seeking energy savings, efficient temperature control and home automation. However, customers should be prepared for a potentially tricky setup, and ensure their system is compatible before purchasing.
Color: Stainless Steel
PURCHASE DATE: 27NOV15 PURCHASE PRICE: $211.44 COMED UTILITY COMPANY REBATE: $100.00 After purchasing a new home and watching our utility bills rise for a while I vowed to change all of that in 2015. I began to purchase LED light bulbs as a start, new energy efficient appliances, and then September 2015 the Nest 3rd Generation was released which caught my attention. I asked my father in-law who had the Nest 2nd Generation for information and he had nothing negative to say about it so I was sold. After comparing it to other competitors I was hooked on this one due to the ease of installation, good reviews, and $100 electric company rebate (ask your local energy company). Do not be intimidated to install this on your own it's not hard. The instructions it comes with and YouTube to be on the safe side did it for me. Before installing please make sure to shut your homes power panel breaker prior to uninstalling the old thermostat and installing the Nest (be safe). Take a picture of the way the wires were installed on your old thermostat prior to uninstalling. In doing so this will ensure that your connections are connected correctly. Test your wires one more time prior to uninstalling to make sure no power is running (avoid being shocked or damaging anything). I did not use/install the base-plate (pictures shown) because I wanted a modern, sleek, and clean look. The body and display (40% increase) of the 3rd generation is slightly larger then that of the 2nd generation. If you have children you can lock it so that a child touching it can not change or disrupt your temperature or any of your settings. The stainless steel dial is very smooth and allows you to navigate through the settings with ease. It takes the Nest a couple of days to remember what temperatures you like when you are home and at what times you are home. After a couple of days Nest will ask you if you want it to automatically go into Away Mode when it senses you are not home (you decide opt in or opt out - I opted in). I recommend opting in to Away Mode for better energy savings. You can control when you are home and when you are away during those few days or if you opt out of Away Mode then you control it all. Smartphone application is free and easy to use. The new Far-Sight feature is awesome and can catch me at approximately 10 feet away even in the dark. When Nest detects any motion it will illuminate with what the current temperature is. This is how it can tell if you are home or not and can automatically place itself in Away Mode for energy savings. Being able to control everything from the application on my smartphone itself is so awesome (fan, cooling/heating mode, humidity level, away/home mode, set a schedule, history, etc.). Nest will remind you when you should change your air filters on your furnace because it can base it upon how many times it turns on and off. Significant drop in energy consumption can be seen on my gas bill after month 1. Due to this my father purchased the item as well and has no complaints thus far. UPDATE: 15FEB17 Still own the item with no problems. If you are doing research and thinking of purchasing it - just do it! It is paying for itself in savings thus far. Highly recommended! (PICTURES ATTACHED) THANK YOU!
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Reviewed in the United States on January 11, 2016 by LPZ
Color: Stainless Steel
Updated 1/11/2022 __________________ So we've had 3 of these in the house for the last couple of years. I purchased it in 2018 but hadn't installed it for months. When I finally installed the first one, it was so painless, we ran it for a few days, and it was so much easier to control than the integrated Crestron crap we had. After a while I purchased 2 more for the other HVAC zones in the house (big house) and to my delight, my HVAC systems stopped fighting each other. Having the remote sensors really helps too, since I can use a phone or tablet, tell the thermostat which zone I'm in, and it'll switch to that remote sensor, so I can stay warm or cold depending on where I'm spending my time in the house. The kitchen, for example, can get HOT AF when cooking, right? Bring a sensor with you into the kitchen, tell the thermostat to use that one instead of itself, and the AC/Heat will compensate. Phenomenal. More than that. I have paid an average of $1600 every 6 months (that's over $3200 a year) to keep gas in my tank, and we would run out, or just about run out each time, heaters running non-stop for no reason with the old thermostats right? I just checked. I still have 40% of my tank left.... that's going to last me until March, April, maybe even June. That's near a whole year! That means in 2 years, these thermostats have saved me AT LEAST $1600 in gas... for the price of 3 of these units, they've more than paid for themselves already. I expect them to keep working for years. _______________________________________ There are a few setup / calibration procedures, and some notes you might want to take an interest in BEFORE you buy. First off, this thing requires the C wire to provide power to the unit. Keep that in mind. Luckily I'm "downgrading" from a Crestron-based "smarthome" system, which luckily supplied a lot of redundant network and power options, so I have the 24v(C) wire [YAY!]. You can get someone to install them, for around $150 based on other reviews and personal experience at a previous residence. The next thing you need to know is, it's going to be bugged until you reboot it (based on numerous complaints/reviews/support requests). Mine was... and the simplest solution was to reboot it (in the settings on the device), then run it through its paces with the heat/cold/fan test, and then to let it run for a while. Removing it from the wall and replacing it didn't seem to do anything. There are also some firmware updates which might help. The next thing you need to be aware of is the placement of your sensor/thermostat wire. We determined ours was in our master bathroom. My house has 3 independent HVAC systems, powering 3 zones. Zone 1 is the Master Bath/Master Bedroom/ Study which is where our NEST Thermostat is located. If someone is in the shower, and the door is closed, the shower will remain warm from the hot water, while our bedroom will cool very quickly due to the number of windows and the deck-facing door... The thermostat said 73/74 whilst the bedroom was around 67 at one point. Once the bathroom was cooled off, the doors were opened, the temperature stabilized to an accurate reading and began heating/cooling appropriately. If you're not sure if your system is compatible, you can contact a NEST rep on their website for free, and they will help you examine your wiring for your current system(s) and see if your system is compatible, and will even prepare a wiring diagram to speed up the process. Additionally: there are extra screws and far more wire connection options than you will need. You will only need 5 wires to operate the system effectively for heating and cooling. 4 if you're only doing one or the other. Very simple instructions, don't overthink it. 1. Remove old thermostat / cover 2. Use included wire labels on wires (BEFORE DISCONNECTING THEM FROM OLD PANEL) 3. Remove wires from old panel. 4. Remove old patch panel. 5. Install metal adapter panel (I used the 2 screws from the old thermostat back panel/patch panel. 6. Install Shroud (you will only have 2 screw holes, so you will only need 2 of the 4 included mounting screws) 7. Pull wires through, before placing NEST patch panel on the shroud, and attach all of the wires with corresponding labels. (refer to the diagram your NEST tech provided you from their website... free) 8. Once you've inserted and locked all of the wires, you are ready to install the patch plate/backplate. Remove the two screws (top and bottom) holding up the shroud and install the patchplate over the backplate, without fully tightening the screws. 9. Use the integrated level to align your backplate/thermostat, then tighten the top and bottom screws. 10. Finally, install the thermostat, configure your settings, set up WiFi connection, and then run updates. It may take some time for it to accurately read room temperature, based on thermostat location, airflow to the thermostat, and a restart of the thermostat may be required. The restart option is in the settings menu. The app works extremely well for me, but also remember you can integrate NEST devices with IFTTT to further automate and enhance your experience. You can even use IFTTT with NEST thermostats to get alerts when they detect motion, so it doubles as a security device for my home. MERRY CHRISTMAS! EDIT: 12/26/2018 I purchased 2 more of these from Home Depot (don't be mad Amazon) because, well, I wanted it done NOW. Mostly so I could properly utilize the eco/away mode. With only 1 zone in a 3 HVAC zone house on eco mode, the other 2 zones would have the burdon of normalizing the temps in the home. Instead I went all in, got 2 more thermostats for the other zones, which came with 4 temperature sensors, which paired easily and work very well it seems. As with the thermostats, it takes a little while (20-45 minutes give or take) to start reading the right temps. The temp sensors are a great way to manage a thermostat which is in a dead air zone. If you feel too cold for the reading on the thermostat, put the temperature sensor in an area that feels cooler than the rest of the room, then tell the thermostat via the app or the wall device to use that sensor instead of its own temp reading... and badda bing badda boom you've got a wonderfully balanced and convenient, and elegantly climate controlled home. It only took about 5-10 minutes for each thermostat to remove/replace the old units and install the NEST Thermostats. It's too freaking easy. Update Feb 5, 2019 Installed Nest thermostats throughout the house. Dropped energy usage from 2148 kWh for Aug - September 2018 to 1834 kWh in December. All the while using the 3 HVAC systems to heat the home. After ending up with a second Crestron thermostat dying, I had already sank over 200 bucks in replacement thermostats. So, I decided to upgrade to a smart "learning" thermostat. There is a marked difference in how well (and evenly) the house is heated/cooled now. The HVAC systems are not active, nearly as often. Before, the thermostats (placed literally a few feet away from the HVAC intakes) would be cooled or heated by passing air, being pulled into the intakes. (Talk to the Contractor about that one) NEST allows you to use remote wireless sensors. So I placed one in the kitchen, one in the office, and one in the tiny "study" between the master bathroom and bedroom. Since then the thermostats have done a far better job at maintaining temps, using less gas, less electricity, making less noise, and doing a better job at maintaining comfortable temps. Not to mention being able to use eco mode when I'm not home, saving more energy. Not to mention being able to set the temperature while I'm outside, or in bed, from my phone/tablet/Alexa etc. It's a straightforward install too. Nest support provided a wiring diagram for free. Used the screws from the old thermostat. There are no buttons on the units. The unit IS a button. The unit is literally a dial you turn to change options and you press it to select. Program a schedule, or just change it. When NEST detects a pattern it "learns" and will start adjusting the thermostat before you can make it there. Oh and you can automate with If This Then That (IFTTT.com). For instance If ( Motion Detected) Then (Turn On Lights) Yeah NEST thermostats have motion detection so the screen stays off unless you're close to it. Kind-of handy actually. A neat night light when I'm fumbling my way to the bathroom. Occasionally the Living Room thermostat freaks out and goes to 55 degrees. Not sure why yet.... perhaps a firmware update is required. Not losing a star. The pros far outweight the cons here.
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Reviewed in the United States on December 26, 2018 by David Bixler
Color: Stainless Steel
So the gentleman who posted the top review that says "Will not display the current temperature -- by design!" is incorrect at worst and misleading at best. I just installed one of these and it will display the current temperature, it's just not in huge numbers. When you walk up to the unit it will know you're there, and display what you have the heat/cooling set to and then will switch to the mode that lets you see what the temperature is. The temperature will be noted with a hash mark/notch and a number. I've included a picture here to show what I'm talking about and the stock amazon photo shows the same thing. If you look at my picture you will see where my unit is set to heat at 66 degrees and cool at 74. In between those numbers is 72, which is the current temperature. I also included a picture where I turned the dial to go to cool to 71 degrees and the display still shows the current temp at 72. In Amazon's stock picture the unit is set to heat up to 68 degrees and the current temperature is 65 degrees, as indicated on the upper left hand side of the picture. If you tap the unit it will pull up the main display screen which has the temp as well. Maybe the gentleman didn't understand the differences here or he had an older firmware than what it uses now. Regardless, I don't feel it's fair to knock this unit for not displaying the temperature even though it does. It's not in giant numbers, but it's pretty easy to tell what the current temperature is if you take a moment and look. The current temp is on dispaly immediately if you're looking at the unit. Now to the actual review. This unit was very easy to install, the big pain was getting my old thermostat off of the wall. Nest has a interactive website for the installation of this unit (nest.com/works) that makes it easy to figure out if your current wiring will support one of these newer thermostats. You log onto the Nest site and chose the wires that you have coming out of your thermostat and from there the Nest site will tell you if you can use the Nest thermostat with your current setup. I would suggest looking that up before you purchase this unit. Or if you too like to live dangerously, do what I did and pull up the site on your iPad after you've bought the unit. With that out of the way, the unit comes with a back plate that you will connect your wires to. Before you do this, turn off the power to your HVAC system. I like to live dangerously, but not THAT dangerously. Connect the wires to the back plate, attach the unit to the wall and flip your breaker. The unit will light up and guide you through a pretty easy set up. NOTE: You do have to have wifi to get this unit to work properly. If you do not have wifi do not bother purchasing this thermostat. The thing I like the most about this thermostat is I can set a threshold for heating and cooling. Every house I've lived in has always had thermostats that seemed like they were from the 1970s so I don't know if this feature is normal on new thermostats, however this is a game changer for me. Where I live the temperatures can vary by 40 degrees each day and having a thermostat that will let me run the ac in the evening and then turn on the heat at 2 am when the temp drops is worth every penny. I literally have set the thermostat and left it alone since installing it. Some other cool features of this thermostat are that it keeps track of how much heating and cooling you do each day if you're into metrics, and it has a feature called "Sunblock". When you install the thermostat it asks you where you're installing it (such as a bedroom, hallway, kitchen, etc) and if the unit is in direct sunlight. If it is the unit will use Sunblock, which uses the light sensors in the thermostat to determine when it's under direct sunlight. This is used to learn the sun’s patterns in relation to your house the temperature sensors to detect the heat spikes that occur in direct sunlight. It then links to your wifi and knows when the sun rises and sets in your area. Sunblock will use that information to set the correct temperature whenever it’s in direct sunlight and not waste energy. Again, this is a game changer. My previous house had a thermostat that was near direct sunlight and close to a computer so it would run the AC when it wasn't needed, and jack up our electrical bills. There's an app as well that lets you control the temperature if you're lazy and don't want to get up, and to set the temp in the house while you're away. Overall I think this is a really cool product, and if the features I've mentioned are something you'd be interested in then I think it's worth the money. It's especially worth it if your power company has a rebate for purchasing one of these units. That can bring the cost down $50-$100 dollars.
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Reviewed in the United States on April 7, 2016 by L. Lamb
Color: Stainless Steel
I bought this item through Amazon, as always the item came well packaged and on time. If there is one thing I have ever learned, that is nothing is as easy as plug and play, but first I want to get to the good. Besides what others have said this does show the current temp in the house but it is on the outer ring and in small numbers. Others have complained that the current temp is to small and the temp setting being the focus is a problem for them, I am more concerned with what temp I set it to, not what the current temp is. Once the unit has programmed it's self based on your temp preferences the only reason to be concerned with the current temp is if the unit fails to turn on, or you really have to have that gee wiz info. I bought this to save money not to impress others with the screen and info. The screen is large, easy to read, I like that it turns on when you walk up to it, it is simple to use, the app is great and works flawlessly, and yes it is a bonus that it looks nice. Now for the bad, when I installed it I followed all the instructions, all the wires went exactly where they belong. It is nice that for those with large dual zone systems and humidifiers and all the bells and whistles they have stickers with the wire names provided, they say Y1, RH W1, G and so on. My system only used 4 wires R, Y, W, G and had no jumpers for the old system so my system was not exactly rocket science to wire correctly. I kept getting a fault saying it would not recognize the Y1 (cooling) wire, after trouble shooting on my own I confirmed the connections were good, no wires broken or twisted and everything was good on that end. In this 4 wire configuration there is no blue (or sometimes black) wire which is required, this is a power wire that some systems use to provide constant 24 volt power to the thermostat. If you do not have this wire some systems will still work with this unit with no problem, it simply takes a little power from the RH and Y1 to get its power, and remember it was not recognizing my Y1. I finally call customer support and was on the phone with them for about 2 hours, they were very polite and tried there hardest to help but that night it was getting to late at night and the house getting to cold to deal with it and the thermostat required a full charge to continue troubleshooting. As a side bar there is a mini USB plug on the back of the faceplate that works with android style plugs to provide a quick charge, this is in the event of extended black outs you can recharge fast. So for the night I reconnected the old thermostat and the HVAC worked fine. Next morning I'm back on the phone with tech support. After giving them the case number from the night before we started going through many of the steps again since my old thermostat seemed to work fine that proved there was no problem with the HVAC wiring it's self, so this wire detection problem was a bit of a mystery. After moving wires to different terminals and reading out voltages from the tech info screen for about a hour and a half, they determined that it was a faulty base plate, they were kind enough to order a replacement base plate and even overnight FEDEX it to me, so at this point I'm waiting for a part that might fix the problem. Knowing modern housing construction practices, I still had my suspicions that it was not a issue with the baseplate but was a wiring problem with the HVAC, besides I hate throwing parts at a problem to see what might fix the issue. I had a friend that does HVAC look at the system, first thing he said was I needed that C (blue) common wire connected to provide enough power. I had already tried that and seen that the issue was not fixed, that was because as I suspected the system was not wired up correctly. The common wire was there but not connected to anything, so after rewiring the entire system we got the Nest thermostat to work as advertised. There are two morals to this story, first is that Nest tech support is great and they try everything they can to get you up and running, but in the end you are talking to IT people not HVAC professionals. The second moral is if your are replacing a old "dumb" thermostat or even a newer programmable one but not a "smart" one, and they worked fine before does not mean that the system was wired up correctly to work with this unit. So if you plug it in and it gives you a E80 fault code and you do not have a blue wire or it's not connected to the terminal, chances are you need it, and after connecting it if you continue to have faults chances are your blue wire is not connected properly. If you really are insitant on upgrading your thermostat call a HVAC person to look at your system.
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Reviewed in the United States on January 7, 2016 by Glendon M.
Color: Stainless Steel
I copied this from M Strikers review because it is exactly what has happened to me. I was until I had all of this trouble a Google shareholder. I have since sold my shares as I have lost confidence in the company. After reading the reviews it appears that when the Nest works it works well. But when you have an issue they send you a replacement from their collection of broken thermostats. I hope it works for you but be prepared to be without a working thermostat for months if it ever breaks. Save your old thermostat, you may need it. M Striker 1.0 out of 5 starsVerified Purchase The worst piece of technology I have ever purchased Reviewed in the United States on April 18, 2023 Color: Stainless SteelStyle: Thermostat Only I purchased a Google Nest 3rd Generation Learning Thermostat in late August of 2022. It worked fine until early January 2023 when it started displaying an error message stating it could not connect to my Wi-Fi network. My wife and I both tried to get it to reconnect and could not get it reconnected to our Wi-Fi network which has a very strong signal. My Wi-Fi network has been the same network during this time, and no other devices in the house including phones, tablets, laptops, printers, cameras and numerous other connected devices have had any Wi-Fi issues during this time. I called Google tech support and they talked me through a bunch of steps including several ‘master reset’ attempts and it did briefly reconnect to the network, but within an hour had disconnected from the Wi-Fi again. I called Google Tech support a 2nd time, and they determined my unit was defective and needed to be replaced. They wanted me to send the thermostat back to them, and then they would send a replacement. Considering it is the middle of winter, and I can’t have a house without a thermostat, I asked for another (faster) option to get their defective unit replaced. They said the only option was to charge credit card for a replacement unit, and then when I returned the defective unit to them, they would remove the charge on my credit card. I reluctantly agreed to this (because I had no other option). When the replacement unit arrived, I discovered it was not a new unit but a ‘reconditioned unit’. When I went to install it, it would not power up, so I called Google Tech Support (3rd call to Google). They helped me to determine that the battery was dead on the replacement unit, and I had to charge the unit on a USB cable before installing it. The next day (after charging it for 24 hours) I tried to install the unit and it again would not make it through the start up menu. It alternated 2 error messages (1. Disconnect unit from the wall 2. Reconnect unit to the wall) depending if the unit was on or off the wall. So, I called Google support again (4th call) and they determined the unit was defective. I requested they send me a brand new unit this time, but I they said that was not their ‘process’ and they would send another refurbished unit. I protested to no avail. They said I would have to send back the defective refurbished unit before they could send me another replacement (All this time I have been using the original Nest from August because it at least functions as a DUMB thermostat, it just can’t connect to Wi-Fi or run schedules). So, I sent the defective refurbished replacement back and then waited almost 2 weeks for them to send another refurbished unit. I think during that time I called Google support 2 more times trying to get the status of the replacement. That 2nd replacement unit arrived 2 days ago, and again the battery was dead. I charged that unit for 1 day, and then reinstalled the unit, and again found it would not make it through the startup menu. It alternated 2 error messages (1. Disconnect unit from the wall 2. Reconnect unit to the wall) depending if the unit was on or off the wall. I again had to call Google tech support who again determined this 2nd replacement unit was defective. I again begged for a new unit, and they again would only send a replacement by charging my credit card again. That third replacement arrived and was another refurbished unit with a dead battery and had to be charged to get it to work. That unit worked from mid-February to unit midmid-April (2 months). However, on the first really warm day, we turned on the AC and our outdoor unit started making a loud clicking noise. I assumed there was something wrong with the motor or fan on the outdoor unit and schedule an HVAC repairman to come diagnose the problem the next business day. That repairman came today and spent about 2 hours troubleshooting the issue and he determined that the Google Nest was not sending a consistent signal to the AC unit causing the outdoor unit fan to intermittently shut off/on repeatedly. Obviously, I had to pay for that service call which was not cheap. I just purchased and installed an EcoBee Thermostat and it, and my HVAC unit are now working fine. I just tried calling Google to ask for a refund for my Nest and the Google Nest Remote temperature sensor, and they have refused to refund my money. They only want to send me yet another refurbished unit, but after all these problems, I am not willing to try that. So now, I am out almost $300 for the Google Nest and the Remote sensor, but also out another $100 for the HVAC service call, and countless hours trying to get the Google Nest to work. This is absolutely the worst piece of technology that I have ever purchased. Google’s tech support was completely inflexible to offer any solutions other than just more refurbished units. If I could have rated this product lower, I would have.
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Reviewed in the United States on May 6, 2023 by Timothy D.
Color: Stainless Steel
So far, so good. The videos offered on the Nest website made installation seem pretty easy, but mine wouldn't work right - no cold air from the AC. I went back through the instructions a number of times, looked online at user install videos - couldn't find anything that was helpful. Finally called Nest support. They answered straight away, and asked me a few questions, then asked me to upload the photo I'd taken of my wiring with the previous thermostat. I tried, but couldn't seem to get the image uploaded. While we were struggling with that, the technician asked me 'is your unit a heat pump?' When I replied 'yes', he said he thought he knew what the issue was. He had me attach a wire that wasn't covered in the install manuals, and it worked. I looked back through the instructions, and didn't find any documentation on how to connect the wires if you've got a heat pump. I'm sure that there's a LOT of homes out there with this type of AC unit, so perhaps there could be some clear documentation for that type of install put out there where it's more easily accessible. For simple installations, the provided documentation is pretty easy, and you can install this unit yourself with a minimum of trouble. However, if you've a more complex setup - zoned ACs, for example, or a heat pump, it's a bit more complicated. Even with a simple install, there's a LOT of advanced settings that aren't clearly explained. Like primary and secondary heat settings. Heat pumps have both, but I couldn't tell you which is which, or if my Nest is wired to properly take advantage of that feature. Or a setting that asks me how long I want to 'preheat', with the default set to 5 hours. I've got no idea what that means, and haven't been able to find any Nest documentation that talks about that setting. I've a lot of questions to figure out if I'm using the best settings for a heat pump in North Florida, and so far not finding any helpful documentation. That being said - it's working fine, and is saving me energy. By installing the app and tying it to my phone, the thing knows when I'm home and away, and goes into Eco mode when I'm away, which pretty much keeps it from running. Now that a few weeks have gone by, it has figured out my schedule, and starts to cool the house minutes before I get home. I looked at the schedule it created from my comings and goings, and I can see that it knows when I'm home, when I'm away, and knows when it's the weekend and that I'm home - the schedule it created on its own is a pretty clear indication the Nest knows when I'm around and when I'm not. It connected quickly and smoothly to my amazon echo device, but haven't used that feature a lot yet. I feel like I've gotten my money's worth from this device, and feel confident that I'll find the answers to my questions about the heat pump setup. It may already be set up correctly, but I want to know that I'm getting peak performance out of my AC, and I can't be certain I am at this point. I'll update this comment once I find that information.
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Reviewed in the United States on April 13, 2018 by Dean Buzzell
Color: Stainless Steel
Google Nest really is the future when it comes to automatically controlling the temperature of your home. You can easily control the temperature on the Nest unit itself, via smartphone (anywhere in the world) or with Google voice commands with our multiple Google Home Mini speakers throughout the house. Plus, you can set up all sorts of schedules as well. It's really convenient. Even though the install guide told me I would need professional assistance installing my Nest, I installed and configured my unit all by myself just fine. I did have to look up online and downloaded a larger Nest pdf manual that shows all possible variations and combinations of wires, for numerous heating / cooling units with heat pumps and emergency heating, which is what I have. It really was no big deal. After that quick study, the installation was easy and although some of the wiring colors in my HVAC unit were different from the Nest install diagrams, it all made sense in the end, and the system confirmed the wires accordingly. Once all the hardware and wires were connected, everything worked and tested properly. All in all it took me about 30 minutes from beginning to end of install. The only extra tool I used, other than the included screwdriver set was a thin head pliers that I used to push the wires into each socket all the way in. After that I just placed the Nest on the base plate and finished the testing and setup walk-through. The app is very complete and easy to set up and understand. It really gives you all the tools that will certainly help you decrease your overall utility bill costs. I am really looking forward to my future utility bills with better savings next month! So far, with 2 days of usage the system has automatically switched between heat pump and auxiliar heat on its own. Before, we had to do that manually directly on the old-school thermostat depending on the temperature outside and how comfortable we felt inside our home. Now, Google Nest does it all on its own. It's amazing. See the screenshots. Plus, Nest detects when we're physically present and controls the temperature accordingly. This will really reduce our electricity costs very quickly. It's been about a week since I installed Google Nest and I can definitely see huge savings by reducing the temperature in my home by a half a degree has already resulted in a lot less time running the heat pump and auxiliary heat in our home. Eco mode kicks in when there's no one home. Just look at the screenshots on both Android and iOS. My only gripe, completely unrelated to the product itself is that my electricity provider is cheap because they don't provide customers with any rebates when installing a Nest. Oh well... At 140 bucks I couldn't really ask for a better price on the 3rd gen Next. I'm really loving our Google Nest. This product certainly deserves a five star review. Must buy for sure. Highly recommended!
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Reviewed in the United States on December 10, 2019 by Amazonian Flier
Color: Stainless Steel
I have a lot of observations to make about this product. I'll start with what I was faced with first. I live in a 2 story house, purchased last July. I live in South Carolina, where it's very humid and we rarely use our heating systems. The heater with air handler is located in the attic. The house was built in 2003. No one has ever replaced the contractor-installed Bryant brand heater. I've had these heaters before, and they are annoying. Whenever I replaced them in the past with a Trane furnace, my bill was cut in half and none of the ridiculous traits of the Bryant happened anymore. Those being the following: Cold spots in different places all over the house. A long ignite time, which means it's blowing cold air on you from the vents before it finally ignites. Too long to ignite. Uneven heating everywhere. Too hot upstairs, too cold downstairs. When the temps got below 35, it was unbearable downstairs unless I cranked it up to 70, which is a high temp for me on the thermostat in the winter. My AC condenser was replaced recently, so in the summer the air conditioner handled everything very well. It is a 4 ton unit and unrelated brand to the Bryant. (not a very good plan, but at least the AC works well). The AC has none of the issues that the furnace has. It works great. There's a problem, though. Because past owners pieced together a different AC system, the two systems are not as efficient as they could be. They also just can't put in a furnace and make it all work. Not the kind of efficiency furnace I've bought before. I just needed a furnace, but not an AC unit. So, I set out to talk to all these Trane installers. I love the two stage AC units from Trane because they only go into the higher mode when they really have to. The answer I got? "You can't change out only one unit. It has to be both." (something I knew from previous houses, anyway). Installer: "That's going to cost you $13,000.00" Me: "Gulp. I know that they really need to both be married up, in order for them to work well." Installer: "No other way, with this pieced together system you have right now." The problem with this? I didn't have the cash. Lowes would only loan me $6,000 at no interest. I always went for no interest loans in the past. Wells Fargo would only give me 5,700.00 but I could not combine both of these financing options. No one would loan me (or anyone else) that much money. I could've gone with a personal line of credit at my bank, but it was 10 - 12 %. Banks are a lot tighter with home improvement loans these days, since GE sold its finance division to a company called MySynchrony. GE gave me 15,000.00 no interest for the first year once. Not anymore. So, I set out to get 4 more quotes. Same answer from all of them. So, I was stuck with running downstairs to turn the heat down at night because I felt like I was going to suffocate upstairs, then running downstairs in the morning to turn it up to get it warmer down there. Then I remembered the Nest. It's expensive, yes. But .....it is better to at least try to spend $248.00 instead of 13 grand. (All the quotes I got were pretty much the same.) At the very least, I could incorporate it into a new system in the future. Install: Easiest install of any thermostat I've ever performed. I've always done my own installs because I liked Honeywell for many years, but there are no screws or difficult, cramped holes to put the wires into. You don't have to read a book to figure out which wires to use and guess what kind of system you have. It already knew, once I installed it. It's connected to the Internet through your WIFI. If I'm upstairs with the heat on and it gets too hot up there, I just pick up my iPhone, go to the app and adjust it. If I want to go downstairs in the morning and know I have it set to 65 down there, I just heat it up a bit on my iPhone before I get out of bed. It learns. I'm not quite sure what it will learn from me, because I'm retired and usually keep things about the same. But, the programming was extremely easy, both on the unit and on the iPhone app. Change it anytime I want. I was at the doctor yesterday. Realized that just my dogs were at home and I had started the AC this past weekend. (You can switch between heat and air any time you want on the iPhone or iPad app...awesome. ) So, I just turned up the AC to a warmer temp because my dogs aren't too crazy about it being really cold. Before I got home, I set it back to 70 for AC, where I like it. I was bed-ridden after some spinal injections this past weekend. I was praising this thing for making my life comfortable while I recuperated upstairs. Before, it would've been absolute agony to go downstairs all the time because South Carolina is in Spring already. You never know what the day will be like. I just changed it when I needed to on my iPhone. The WIFI was easy to connect, once I realized that you turn the unit itself with a rotating dial either left or right, then press on the choice you want. No annoying methods to type in your password like it is on a Bluray player to login to an app like Netflix. Those are a pain. The screen is motion-sensing on the unit, so you just have to walk by or wave your hand to see its settings. It seems to also get my systems to the correct temperature WAY faster than my Honeywell thermostat did. Seconds vs minutes. Now: I've saved $13 Grand. For now. It's made my furnace manageable in a two story house. I can save up the cash for a new system. It has a mode called Airwave that is supposed to save you on AC costs. I'll know in July and August if that works well. I believe it's going to save me a lot of money and allow me the time to save up for the new system that I really want. I will have my installers just leave the Nest there. It's an incredible product. I've not found one bug with it yet. It's only been about 5 days, but it is already telling me it is learning. Love this product. So glad I bought it. It's the best piece of technology I've bought so far, besides the iPad Pro. Thank you Nest. You saved me a lot of money for now. A few months later: This product is already saving me a lot of money. It's already saved me $40.00 this month on electric. One thing I wanted to mention was someone was complaining about the way it displays the temperature. I think that it is just a matter of getting used to it because there is a rare occasion that the large number in the middle and the smaller number are not the same. What I've noticed is it gets my system up to the correct temperature way faster, and so I'm really not so concerned with the smaller number anymore. I also saw that someone was complaining about the Away function if you don't walk in front of it often and waking up to a cold house. I'm retired, so I don't really need a regular Away function. I go out at really different times, so I went into the settings on the App and turned that off. Problem solved. I love that my air conditioner doesn't run as much as it used to, and I noticed I don't have as much cold air coming out of the vents when the heater is working. I also get an email of my usage each month from Nest. (see image) The leafs mean you've set your temp to an energy-saving setting and will also show up on the dial. And It's still saved me 13 grand. Win win for me.
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Reviewed in the United States on February 23, 2016 by Breathtaking Vintage