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Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity

Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity

Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
Giantex Full-Automatic Washing Machine Portable Compact 1.34 Cu.ft Laundry Washer Spin with Drain Pump, 10 programs 8 Water Level Selections with LED Display 9.92 Lbs Capacity
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Features

  • 〖This Product Is Not for Sale in California〗- On the control panel are there ten programs, 8 water level selections and LED display. All functions and operation including water level/spin, program/delay, time set and child lock are listed clearly. Detergent and procedure choice are also included to meet your various needs.
  • 〖Compact Design & Large Load Capacity〗- Giantex washing machine is compact and lightweight for you to easily move it in your home. But the honeycomb shaped inner tub can load 9.92 lbs at one time and wash many clothes for you. In manual, we also listed reference weight of various clothes.
  • 〖Time and Water Level Control〗- Under delay function, previous to washing, the digital timer shows your preset time but when it is washing, the digital timer shows the rest washing time. Pressing water level/spin button, you can select appropriate level. If you need to add water during washing, you can press water level/spin button and un-press will stop adding.
  • 〖Easy and Safe to Operate & Monitor〗- With detailed and specific manual, it is easy and convenient for you to operate it and inlet and drain water. Clear and transparent lid allows you to see and monitor the water and washing condition. Once child lock function is set, all buttons are locked and the machine stops run and error alarms if the top lid is opened.
  • 〖Multifunctional Control Panel〗- Automatic Imbalance Adjustment and Adjustable Foot. While spinning, if the laundries inside the tub are not put equally, it would cause violent vibration. At this time, our washing machine’s imbalance adjustment function will start automatically to adjust the imbalance situation if vibration is beyond certain level. Bottom feet can be adjusted to meet your needs.

Description

Our Giantex portable compact washing machine is a perfect solution to your living place because itonly needs a small space to store and is easy and safe to operate. Equipped with a variety of convenience features, our washing machine includes a see-through lid, electronic controls with LED display, stainless steel inner tub and 2 water pipes. The max weight capacity of this washing machine reaches 9.92lbs, which is very suitable for you doing medium weight laundry. Besides, this machine is characterized a built-indrain pump and a drain pipe which allow you to easily drain out dirty water.With this laundry washing machine, you will find washing is an easy job. While spinning, if the laundries inside the tub are not put equally, it would cause violent vibration. At this time, our washing machine’s imbalance adjustment function will start automatically to adjust the imbalance situation if vibration is beyond certain level. Bottom feet can be adjusted to meet your needs. Under delay function, previous to washing, the digital timer shows your preset time but when it is washing, the digital timer shows the rest washing time. Pressing water level/spin button, you can select appropriate level. If you need to add water during washing, you can press water level/spin button and un-press will stop adding. Giantex washing machine is compact and lightweight for you to easily move it in your home. But the honeycomb shaped inner tub can load 9.92 lbs at one time and wash many clothes for you. In manual, we also listed reference weight of various clothes. Feature Brand new and highquality Mini portablewashing machine, small space needed for this washing machine Features a large 9.92lbs load capacity for doing light to medium laundry loads Full automatic washing machine, you only need to selecting a wash program Clear Lid allows you to see and monitor the water condition With a built-indrain pump, automatic drainage Stainless steelinner tub With 2 water pipes Saving water and electricity 10 programs and 8 WaterLevel Selections with LED display Note: If you hear loud crash sound, then the wash load may be unbalanced. Pause the washerand redistribute items in the wash basket! Specifications Color: gray Cabinet Material: PP Plastic; Metal Motor: Aluminum Inner tub: stainless steel Dimension: 19.7"x19.8"x33.6"(L x W x H) Net weight: 51Lbs Form factor:top-loading 8 water level: 23L,26L, 29L,33L, 36L, 39L, 42L, 46L Rated voltage and frequency: 110V/60Hz Rated wash/spincapacity: 9.92Lbs Length of inlet pipe: 39.4" Length of drain pipe: 78.8" Air dry: YES Package include: 1x full automatic washing machine


Brand Name Giantex


Model Info EP23113


Item model number EP23113


Is Discontinued By Manufacturer No


Part Number EP23113


Color Gray


Access Location Top_load


Batteries Included? No


Batteries Required? No


ASIN B078MGY2CS


Customer Reviews 4.3 out of 5 stars 989 ratings 4.3 out of 5 stars


Best Sellers Rank #45 in Appliances (See Top 100 in Appliances) #6 in Portable Clothes Washing Machines


Date First Available December 25, 2017


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • 〖This Product Is Not for Sale in California〗- On the control panel are there ten programs, 8 water level selections and LED display. All functions and operation including water level/spin, program/delay, time set and child lock are listed clearly. Detergent and procedure choice are also included to meet your various needs.
  • 〖Compact Design & Large Load Capacity〗- Giantex washing machine is compact and lightweight for you to easily move it in your home. But the honeycomb shaped inner tub can load 9.92 lbs at one time and wash many clothes for you. In manual, we also listed reference weight of various clothes.
  • 〖Time and Water Level Control〗- Under delay function, previous to washing, the digital timer shows your preset time but when it is washing, the digital timer shows the rest washing time. Pressing water level/spin button, you can select appropriate level. If you need to add water during washing, you can press water level/spin button and un-press will stop adding.
  • 〖Easy and Safe to Operate & Monitor〗- With detailed and specific manual, it is easy and convenient for you to operate it and inlet and drain water. Clear and transparent lid allows you to see and monitor the water and washing condition. Once child lock function is set, all buttons are locked and the machine stops run and error alarms if the top lid is opened.
  • 〖Multifunctional Control Panel〗- Automatic Imbalance Adjustment and Adjustable Foot. While spinning, if the laundries inside the tub are not put equally, it would cause violent vibration. At this time, our washing machine’s imbalance adjustment function will start automatically to adjust the imbalance situation if vibration is beyond certain level. Bottom feet can be adjusted to meet your needs.

Description

Our Giantex portable compact washing machine is a perfect solution to your living place because itonly needs a small space to store and is easy and safe to operate. Equipped with a variety of convenience features, our washing machine includes a see-through lid, electronic controls with LED display, stainless steel inner tub and 2 water pipes. The max weight capacity of this washing machine reaches 9.92lbs, which is very suitable for you doing medium weight laundry. Besides, this machine is characterized a built-indrain pump and a drain pipe which allow you to easily drain out dirty water.With this laundry washing machine, you will find washing is an easy job. While spinning, if the laundries inside the tub are not put equally, it would cause violent vibration. At this time, our washing machine’s imbalance adjustment function will start automatically to adjust the imbalance situation if vibration is beyond certain level. Bottom feet can be adjusted to meet your needs. Under delay function, previous to washing, the digital timer shows your preset time but when it is washing, the digital timer shows the rest washing time. Pressing water level/spin button, you can select appropriate level. If you need to add water during washing, you can press water level/spin button and un-press will stop adding. Giantex washing machine is compact and lightweight for you to easily move it in your home. But the honeycomb shaped inner tub can load 9.92 lbs at one time and wash many clothes for you. In manual, we also listed reference weight of various clothes. Feature Brand new and highquality Mini portablewashing machine, small space needed for this washing machine Features a large 9.92lbs load capacity for doing light to medium laundry loads Full automatic washing machine, you only need to selecting a wash program Clear Lid allows you to see and monitor the water condition With a built-indrain pump, automatic drainage Stainless steelinner tub With 2 water pipes Saving water and electricity 10 programs and 8 WaterLevel Selections with LED display Note: If you hear loud crash sound, then the wash load may be unbalanced. Pause the washerand redistribute items in the wash basket! Specifications Color: gray Cabinet Material: PP Plastic; Metal Motor: Aluminum Inner tub: stainless steel Dimension: 19.7"x19.8"x33.6"(L x W x H) Net weight: 51Lbs Form factor:top-loading 8 water level: 23L,26L, 29L,33L, 36L, 39L, 42L, 46L Rated voltage and frequency: 110V/60Hz Rated wash/spincapacity: 9.92Lbs Length of inlet pipe: 39.4" Length of drain pipe: 78.8" Air dry: YES Package include: 1x full automatic washing machine


Brand Name Giantex


Model Info EP23113


Item model number EP23113


Is Discontinued By Manufacturer No


Part Number EP23113


Color Gray


Access Location Top_load


Batteries Included? No


Batteries Required? No


ASIN B078MGY2CS


Customer Reviews 4.3 out of 5 stars 989 ratings 4.3 out of 5 stars


Best Sellers Rank #45 in Appliances (See Top 100 in Appliances) #6 in Portable Clothes Washing Machines


Date First Available December 25, 2017


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • 〖This Product Is Not for Sale in California〗- On the control panel are there ten programs, 8 water level selections and LED display. All functions and operation including water level/spin, program/delay, time set and child lock are listed clearly. Detergent and procedure choice are also included to meet your various needs.
  • 〖Compact Design & Large Load Capacity〗- Giantex washing machine is compact and lightweight for you to easily move it in your home. But the honeycomb shaped inner tub can load 9.92 lbs at one time and wash many clothes for you. In manual, we also listed reference weight of various clothes.
  • 〖Time and Water Level Control〗- Under delay function, previous to washing, the digital timer shows your preset time but when it is washing, the digital timer shows the rest washing time. Pressing water level/spin button, you can select appropriate level. If you need to add water during washing, you can press water level/spin button and un-press will stop adding.
  • 〖Easy and Safe to Operate & Monitor〗- With detailed and specific manual, it is easy and convenient for you to operate it and inlet and drain water. Clear and transparent lid allows you to see and monitor the water and washing condition. Once child lock function is set, all buttons are locked and the machine stops run and error alarms if the top lid is opened.
  • 〖Multifunctional Control Panel〗- Automatic Imbalance Adjustment and Adjustable Foot. While spinning, if the laundries inside the tub are not put equally, it would cause violent vibration. At this time, our washing machine’s imbalance adjustment function will start automatically to adjust the imbalance situation if vibration is beyond certain level. Bottom feet can be adjusted to meet your needs.

Description

Our Giantex portable compact washing machine is a perfect solution to your living place because itonly needs a small space to store and is easy and safe to operate. Equipped with a variety of convenience features, our washing machine includes a see-through lid, electronic controls with LED display, stainless steel inner tub and 2 water pipes. The max weight capacity of this washing machine reaches 9.92lbs, which is very suitable for you doing medium weight laundry. Besides, this machine is characterized a built-indrain pump and a drain pipe which allow you to easily drain out dirty water.With this laundry washing machine, you will find washing is an easy job. While spinning, if the laundries inside the tub are not put equally, it would cause violent vibration. At this time, our washing machine’s imbalance adjustment function will start automatically to adjust the imbalance situation if vibration is beyond certain level. Bottom feet can be adjusted to meet your needs. Under delay function, previous to washing, the digital timer shows your preset time but when it is washing, the digital timer shows the rest washing time. Pressing water level/spin button, you can select appropriate level. If you need to add water during washing, you can press water level/spin button and un-press will stop adding. Giantex washing machine is compact and lightweight for you to easily move it in your home. But the honeycomb shaped inner tub can load 9.92 lbs at one time and wash many clothes for you. In manual, we also listed reference weight of various clothes. Feature Brand new and highquality Mini portablewashing machine, small space needed for this washing machine Features a large 9.92lbs load capacity for doing light to medium laundry loads Full automatic washing machine, you only need to selecting a wash program Clear Lid allows you to see and monitor the water condition With a built-indrain pump, automatic drainage Stainless steelinner tub With 2 water pipes Saving water and electricity 10 programs and 8 WaterLevel Selections with LED display Note: If you hear loud crash sound, then the wash load may be unbalanced. Pause the washerand redistribute items in the wash basket! Specifications Color: gray Cabinet Material: PP Plastic; Metal Motor: Aluminum Inner tub: stainless steel Dimension: 19.7"x19.8"x33.6"(L x W x H) Net weight: 51Lbs Form factor:top-loading 8 water level: 23L,26L, 29L,33L, 36L, 39L, 42L, 46L Rated voltage and frequency: 110V/60Hz Rated wash/spincapacity: 9.92Lbs Length of inlet pipe: 39.4" Length of drain pipe: 78.8" Air dry: YES Package include: 1x full automatic washing machine


Brand Name Giantex


Model Info EP23113


Item model number EP23113


Is Discontinued By Manufacturer No


Part Number EP23113


Color Gray


Access Location Top_load


Batteries Included? No


Batteries Required? No


ASIN B078MGY2CS


Customer Reviews 4.3 out of 5 stars 989 ratings 4.3 out of 5 stars


Best Sellers Rank #45 in Appliances (See Top 100 in Appliances) #6 in Portable Clothes Washing Machines


Date First Available December 25, 2017


abunda_amazon_reviews Good so far, I'll update after more use. FYI the water inlet is threaded for 3/4 iron pipe (also the provided hose) and will not work with standard washer hoses (they are threaded as 3/4in garden hose). I bought an adapter for the inlet 3/4in FIP TO 3/4 MH ( that is 3/4in Female Iron Pipe to 3/4in Male Garden Hose) so I could use standard washer hoses to hook up with. I also bought a Y hose connector so I can use both hot and cold water. I then hooked up to one washer hose to water inlet adapter. I used Teflon plumber's tape on the inlet threads. No leaks :). 5/2018 I've had this washer for approx. 4 months now and it has been without any problems at all. I'm very happy with this purchase.;;Reviewed in the United States on February 7, 2018;;5.0 out of 5 stars;;Good So Far, Needed Some Additional Parts;;Tricia;;;My husband and I live in a 1 bedroom apartment in a small city and the only major thing that we don't love about living in this building is having to go downstairs to do our laundry. It's not only inconvenient, but also one of the washers (semi new) caught on fire twice recently - so that is kind of scary. We were looking into other apartment buildings where they have with W/D in unit and they are a lot more than we pay now. We like where we live it's just that the laundry situation is not ideal. We were looking into other options and found this washer. It sounds corny, but it has really changed our lives. We can do laundry right in our apartment whenever we want and not have to worry about if the washers and dryers are being used downstairs or deal with lugging it all downstairs, setting an alarm to go down and change it, etc. We bought a little drying rack and hanging one as well https://www.amazon.com/gp/product/B00QNR95RS/ref=oh_aui_detailpage_o03_s01?ie=UTF8&psc=1 https://www.amazon.com/gp/product/B00FZH5HJ2/ref=oh_aui_detailpage_o03_s02?ie=UTF8&psc=1 and things dry pretty quickly. I'm curious if it will affect our electric bill. People have mentioned that it doesn't, but I will take a look at ours next month and try to remember to update this review. I'm giving it 5 stars despite having to order an adapter for our sink and a longer hose to reach the sink like everyone mentioned because it's a great little machine. It's compact and it washes the clothes well and spins them so there is barely any water in them at the end of the cycle. We put a small mat underneath of it to help with the sound although it's not really that loud and it doesn't run for a long time anyway. The instructions are terrible (definitely translated), but you can get the gist. I did email customer service because there was a delay on our shipment (tracking # was not updated) and they got back to me within 24 hours. Overall we are very happy with our purchase! I also HATE doing laundry and this actually makes it not so bad. This is the sink adapter we bought: https://www.amazon.com/gp/product/B00BHZLR4K/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 This is the 8 foot hose (it's better to have a bigger one than shorter one): https://www.amazon.com/gp/product/B001I1BMIE/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 Attached are photos of our sink and then the washer. We spent the first few days just using a pot to fill it (which worked fine) until the adapter and hose came. I was really excited once we got the adapter and hose though as you will see in the video.;;Reviewed in the United States on May 17, 2018;;5.0 out of 5 stars;;we LOVE this washer!;;em9784;;;If anything goes wrong, the seller will 100% ghost you. The manufacturer has no direct internet presence. They are only here on Amazon and one or two other big box company websites that they sell through. They have no manufacturer website, no contact information anywhere, and when you reach out to them through Amazon they will not respond if you have an issue with your purchase. I really wanted to like this machine. In fact, I loved it ... for the 6 months that it worked. Despite having to buy an additional hose to reach my sink, and an adaptor to fit my sink (as others have mentioned), once I got this little guy up and running, it was wonderful. I was so happy! Laundry was no longer a giant pain in the you know what. It was perfect. Until it wasn't. After 6 months of perfect use, this machine just stopped working. Water still flows in and out, but the spin/agitate function stopped all together. Zero movement. I did my internet research — it wasn't the "lid open" indicator being tripped (#1 common reason spinning stops working), it wasn't a problem with the belt, the motor — none of the common issues when a machine stops agitating/spinning. When one purchases such a large, pricey item, one expects it to work for more than 6 months. Or at the very least, it should come with a warranty. Nope! When I started this process the seller page originally stated to contact them for warranty information. (That phrasing has since been removed and replaced with, "contact Giantex to get information about any additional policies that may apply.") So I reached out to the seller. Nothing. I contacted Amazon, they reached out to the seller. Nothing. Amazon sent some special message that's supposed to mean they MUST contact within two weeks — nothing. They reported the seller, "that usually gets them to respond." Noth-ing. 6 messages were sent to them between Amazon and myself over the course of 3 1/2 months. One long internet help chate, four lengthy phone calls, supervisors — the works. Amazon was very helpful, but this seller does not exist. At least, they don't exist once they've got your money. And, if you think that by some miracle you will get a response from Giantex if there's an issue, just take a look at their return policy before you purchase. 30 day policy — not very helpful for an appliance. (A shirt, or a book? Sure, a 30-day policy makes sense. But an appliance? 30-days doesn't cut it.) And then take a look at the fees they will charge you for returning it. Original shipping cost fee... Return shipping cost fee... 15% restocking fee... And if it's not in the original box they won't accept it ... yeah, ok. The cost of shipping this back, to receive a replacement or refund, IF the seller actually responds, IF you still have the original packaging (which is not even a full box, btw. It's 5 sides of cardboard with a styrofoam platform held together by what are essentially two industrial-strength zip ties... It's a hot mess.) — At any rate, returning or exchanging will cost nearly as much as your original purchase. They Just do yourself a favor, and don't take the risk. Not unless you can be happy a gamble of maybe getting 6 months of use out of your purchase. ___ I will note that through this entire process of trying to contact Giantex, the reps on the phone at Amazon were all very nice and appeared to do everything they could to help. Once I got smart and started asking before I hung up the phone, what action I should take next IF they failed to respond to each message within the window, the process became a lot less frustrating. Still frustrating! But less so. I still spent hours on the phone, hours trying to find this manufacturer's contact information, information on how to fix it myself, calls to see about repair options ... but I appreciate Amazon's continued efforts and courteous customer service. Amazingly, thankfully, after all of that effort, Amazon was kind enough to refund my purchase — even though they did not sell or distribute this product.;;Reviewed in the United States on March 26, 2019;;1.0 out of 5 stars;;You are gambling if you purchase this product.;;Lisa O.

Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


5.0 out of 5 stars
By Tricia - Reviewed in the United States on February 7, 2018
Good So Far, Needed Some Additional Parts
Good so far, I'll update after more use. FYI the water inlet is threaded for 3/4 iron pipe (also the provided hose) and will not work with standard washer hoses (they are threaded as 3/4in garden hose). I bought an adapter for the inlet 3/4in FIP TO 3/4 MH ( that is 3/4in Female Iron Pipe to 3/4in Male Garden Hose) so I could use standard washer hoses to hook up with. I also bought a Y hose connector so I can use both hot and cold water. I then hooked up to one washer hose to water inlet adapter. I used Teflon plumber's tape on the inlet threads. No leaks :). 5/2018 I've had this washer for approx. 4 months now and it has been without any problems at all. I'm very happy with this purchase.

5.0 out of 5 stars
By em9784 - Reviewed in the United States on May 17, 2018
we LOVE this washer!
My husband and I live in a 1 bedroom apartment in a small city and the only major thing that we don't love about living in this building is having to go downstairs to do our laundry. It's not only inconvenient, but also one of the washers (semi new) caught on fire twice recently - so that is kind of scary. We were looking into other apartment buildings where they have with W/D in unit and they are a lot more than we pay now. We like where we live it's just that the laundry situation is not ideal. We were looking into other options and found this washer. It sounds corny, but it has really changed our lives. We can do laundry right in our apartment whenever we want and not have to worry about if the washers and dryers are being used downstairs or deal with lugging it all downstairs, setting an alarm to go down and change it, etc. We bought a little drying rack and hanging one as well https://www.amazon.com/gp/product/B00QNR95RS/ref=oh_aui_detailpage_o03_s01?ie=UTF8&psc=1 https://www.amazon.com/gp/product/B00FZH5HJ2/ref=oh_aui_detailpage_o03_s02?ie=UTF8&psc=1 and things dry pretty quickly. I'm curious if it will affect our electric bill. People have mentioned that it doesn't, but I will take a look at ours next month and try to remember to update this review. I'm giving it 5 stars despite having to order an adapter for our sink and a longer hose to reach the sink like everyone mentioned because it's a great little machine. It's compact and it washes the clothes well and spins them so there is barely any water in them at the end of the cycle. We put a small mat underneath of it to help with the sound although it's not really that loud and it doesn't run for a long time anyway. The instructions are terrible (definitely translated), but you can get the gist. I did email customer service because there was a delay on our shipment (tracking # was not updated) and they got back to me within 24 hours. Overall we are very happy with our purchase! I also HATE doing laundry and this actually makes it not so bad. This is the sink adapter we bought: https://www.amazon.com/gp/product/B00BHZLR4K/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 This is the 8 foot hose (it's better to have a bigger one than shorter one): https://www.amazon.com/gp/product/B001I1BMIE/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 Attached are photos of our sink and then the washer. We spent the first few days just using a pot to fill it (which worked fine) until the adapter and hose came. I was really excited once we got the adapter and hose though as you will see in the video.

1.0 out of 5 stars
By Lisa O. - Reviewed in the United States on March 26, 2019
You are gambling if you purchase this product.
If anything goes wrong, the seller will 100% ghost you. The manufacturer has no direct internet presence. They are only here on Amazon and one or two other big box company websites that they sell through. They have no manufacturer website, no contact information anywhere, and when you reach out to them through Amazon they will not respond if you have an issue with your purchase. I really wanted to like this machine. In fact, I loved it ... for the 6 months that it worked. Despite having to buy an additional hose to reach my sink, and an adaptor to fit my sink (as others have mentioned), once I got this little guy up and running, it was wonderful. I was so happy! Laundry was no longer a giant pain in the you know what. It was perfect. Until it wasn't. After 6 months of perfect use, this machine just stopped working. Water still flows in and out, but the spin/agitate function stopped all together. Zero movement. I did my internet research — it wasn't the "lid open" indicator being tripped (#1 common reason spinning stops working), it wasn't a problem with the belt, the motor — none of the common issues when a machine stops agitating/spinning. When one purchases such a large, pricey item, one expects it to work for more than 6 months. Or at the very least, it should come with a warranty. Nope! When I started this process the seller page originally stated to contact them for warranty information. (That phrasing has since been removed and replaced with, "contact Giantex to get information about any additional policies that may apply.") So I reached out to the seller. Nothing. I contacted Amazon, they reached out to the seller. Nothing. Amazon sent some special message that's supposed to mean they MUST contact within two weeks — nothing. They reported the seller, "that usually gets them to respond." Noth-ing. 6 messages were sent to them between Amazon and myself over the course of 3 1/2 months. One long internet help chate, four lengthy phone calls, supervisors — the works. Amazon was very helpful, but this seller does not exist. At least, they don't exist once they've got your money. And, if you think that by some miracle you will get a response from Giantex if there's an issue, just take a look at their return policy before you purchase. 30 day policy — not very helpful for an appliance. (A shirt, or a book? Sure, a 30-day policy makes sense. But an appliance? 30-days doesn't cut it.) And then take a look at the fees they will charge you for returning it. Original shipping cost fee... Return shipping cost fee... 15% restocking fee... And if it's not in the original box they won't accept it ... yeah, ok. The cost of shipping this back, to receive a replacement or refund, IF the seller actually responds, IF you still have the original packaging (which is not even a full box, btw. It's 5 sides of cardboard with a styrofoam platform held together by what are essentially two industrial-strength zip ties... It's a hot mess.) — At any rate, returning or exchanging will cost nearly as much as your original purchase. They Just do yourself a favor, and don't take the risk. Not unless you can be happy a gamble of maybe getting 6 months of use out of your purchase. ___ I will note that through this entire process of trying to contact Giantex, the reps on the phone at Amazon were all very nice and appeared to do everything they could to help. Once I got smart and started asking before I hung up the phone, what action I should take next IF they failed to respond to each message within the window, the process became a lot less frustrating. Still frustrating! But less so. I still spent hours on the phone, hours trying to find this manufacturer's contact information, information on how to fix it myself, calls to see about repair options ... but I appreciate Amazon's continued efforts and courteous customer service. Amazingly, thankfully, after all of that effort, Amazon was kind enough to refund my purchase — even though they did not sell or distribute this product.

Recent Reviews


5.0 out of 5 stars
By Tricia - Reviewed in the United States on February 7, 2018
Good So Far, Needed Some Additional Parts
Good so far, I'll update after more use. FYI the water inlet is threaded for 3/4 iron pipe (also the provided hose) and will not work with standard washer hoses (they are threaded as 3/4in garden hose). I bought an adapter for the inlet 3/4in FIP TO 3/4 MH ( that is 3/4in Female Iron Pipe to 3/4in Male Garden Hose) so I could use standard washer hoses to hook up with. I also bought a Y hose connector so I can use both hot and cold water. I then hooked up to one washer hose to water inlet adapter. I used Teflon plumber's tape on the inlet threads. No leaks :). 5/2018 I've had this washer for approx. 4 months now and it has been without any problems at all. I'm very happy with this purchase.

5.0 out of 5 stars
By em9784 - Reviewed in the United States on May 17, 2018
we LOVE this washer!
My husband and I live in a 1 bedroom apartment in a small city and the only major thing that we don't love about living in this building is having to go downstairs to do our laundry. It's not only inconvenient, but also one of the washers (semi new) caught on fire twice recently - so that is kind of scary. We were looking into other apartment buildings where they have with W/D in unit and they are a lot more than we pay now. We like where we live it's just that the laundry situation is not ideal. We were looking into other options and found this washer. It sounds corny, but it has really changed our lives. We can do laundry right in our apartment whenever we want and not have to worry about if the washers and dryers are being used downstairs or deal with lugging it all downstairs, setting an alarm to go down and change it, etc. We bought a little drying rack and hanging one as well https://www.amazon.com/gp/product/B00QNR95RS/ref=oh_aui_detailpage_o03_s01?ie=UTF8&psc=1 https://www.amazon.com/gp/product/B00FZH5HJ2/ref=oh_aui_detailpage_o03_s02?ie=UTF8&psc=1 and things dry pretty quickly. I'm curious if it will affect our electric bill. People have mentioned that it doesn't, but I will take a look at ours next month and try to remember to update this review. I'm giving it 5 stars despite having to order an adapter for our sink and a longer hose to reach the sink like everyone mentioned because it's a great little machine. It's compact and it washes the clothes well and spins them so there is barely any water in them at the end of the cycle. We put a small mat underneath of it to help with the sound although it's not really that loud and it doesn't run for a long time anyway. The instructions are terrible (definitely translated), but you can get the gist. I did email customer service because there was a delay on our shipment (tracking # was not updated) and they got back to me within 24 hours. Overall we are very happy with our purchase! I also HATE doing laundry and this actually makes it not so bad. This is the sink adapter we bought: https://www.amazon.com/gp/product/B00BHZLR4K/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 This is the 8 foot hose (it's better to have a bigger one than shorter one): https://www.amazon.com/gp/product/B001I1BMIE/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 Attached are photos of our sink and then the washer. We spent the first few days just using a pot to fill it (which worked fine) until the adapter and hose came. I was really excited once we got the adapter and hose though as you will see in the video.

1.0 out of 5 stars
By Lisa O. - Reviewed in the United States on March 26, 2019
You are gambling if you purchase this product.
If anything goes wrong, the seller will 100% ghost you. The manufacturer has no direct internet presence. They are only here on Amazon and one or two other big box company websites that they sell through. They have no manufacturer website, no contact information anywhere, and when you reach out to them through Amazon they will not respond if you have an issue with your purchase. I really wanted to like this machine. In fact, I loved it ... for the 6 months that it worked. Despite having to buy an additional hose to reach my sink, and an adaptor to fit my sink (as others have mentioned), once I got this little guy up and running, it was wonderful. I was so happy! Laundry was no longer a giant pain in the you know what. It was perfect. Until it wasn't. After 6 months of perfect use, this machine just stopped working. Water still flows in and out, but the spin/agitate function stopped all together. Zero movement. I did my internet research — it wasn't the "lid open" indicator being tripped (#1 common reason spinning stops working), it wasn't a problem with the belt, the motor — none of the common issues when a machine stops agitating/spinning. When one purchases such a large, pricey item, one expects it to work for more than 6 months. Or at the very least, it should come with a warranty. Nope! When I started this process the seller page originally stated to contact them for warranty information. (That phrasing has since been removed and replaced with, "contact Giantex to get information about any additional policies that may apply.") So I reached out to the seller. Nothing. I contacted Amazon, they reached out to the seller. Nothing. Amazon sent some special message that's supposed to mean they MUST contact within two weeks — nothing. They reported the seller, "that usually gets them to respond." Noth-ing. 6 messages were sent to them between Amazon and myself over the course of 3 1/2 months. One long internet help chate, four lengthy phone calls, supervisors — the works. Amazon was very helpful, but this seller does not exist. At least, they don't exist once they've got your money. And, if you think that by some miracle you will get a response from Giantex if there's an issue, just take a look at their return policy before you purchase. 30 day policy — not very helpful for an appliance. (A shirt, or a book? Sure, a 30-day policy makes sense. But an appliance? 30-days doesn't cut it.) And then take a look at the fees they will charge you for returning it. Original shipping cost fee... Return shipping cost fee... 15% restocking fee... And if it's not in the original box they won't accept it ... yeah, ok. The cost of shipping this back, to receive a replacement or refund, IF the seller actually responds, IF you still have the original packaging (which is not even a full box, btw. It's 5 sides of cardboard with a styrofoam platform held together by what are essentially two industrial-strength zip ties... It's a hot mess.) — At any rate, returning or exchanging will cost nearly as much as your original purchase. They Just do yourself a favor, and don't take the risk. Not unless you can be happy a gamble of maybe getting 6 months of use out of your purchase. ___ I will note that through this entire process of trying to contact Giantex, the reps on the phone at Amazon were all very nice and appeared to do everything they could to help. Once I got smart and started asking before I hung up the phone, what action I should take next IF they failed to respond to each message within the window, the process became a lot less frustrating. Still frustrating! But less so. I still spent hours on the phone, hours trying to find this manufacturer's contact information, information on how to fix it myself, calls to see about repair options ... but I appreciate Amazon's continued efforts and courteous customer service. Amazingly, thankfully, after all of that effort, Amazon was kind enough to refund my purchase — even though they did not sell or distribute this product.