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Echo Plus (2nd Gen) - Premium sound with built-in smart home hub - Charcoal

    • Based on 103,346 reviews
Condition: Used - Acceptable
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Availability: Only 4 left in stock, order soon!
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Arrives Sunday, May 26
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Style: Echo Plus


Color: Charcoal


Configuration: Device only


Features

  • Meet the Echo Plus - Same great sound as our Echo (3rd Gen) with a built-in Zigbee hub to easily setup and control your compatible smart home devices.
  • Enjoy premium sound - Personalize your listening experience by adjusting the equalizer settings. Or pair with a second Echo Plus (2nd Gen) or Echo (3rd Gen) for stereo sound and add more bass with an Echo Sub.
  • Voice control your smart home - Turn on lights, adjust thermostats, lock doors, and more with compatible connected devices. Create routines to start and end your day.
  • Keep your family in sync - Use your Alexa devices like an intercom and talk to any room in the house with Drop In and Announcements.
  • Alexa has skills - With tens of thousands of skills and counting, Alexa is always getting smarter and adding new skills like tracking fitness, playing games, and more.
  • Designed to protect your privacy - Built with multiple layers of privacy controls, including a microphone off button that electronically disconnects the mics.

Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Sunday, May 26

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

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Top Amazon Reviews

    • It's "Aite"!
Style: Echo Color: Twilight Blue Configuration: Device only
I bought this mostly to supplant my 3rd gen Echo Dot (actually I'm moving that to another room) - also the fact that the Echo was on sale at a reasonably modest price didn't hurt either. For this price tag though, I would expect this Echo to slightly over-perform on 2 latest generation Echo Dots (as of current price, this Echo is a little over twice the cost of an Echo Dot) - does it deliver on this front though? My opinion is somewhat of a mixed bag on this. Keeping in mind I've only had this Echo for the weekend, but I certainly wouldn't say that it "overperforms" versus 2 Echo Dots. At best it probably has the power - in terms of speaker decibel and voice range, I suppose - of 1 and 1/2 Echo Dots. So possibly in the end I would peg it as worth 1.5 echo dots, when costwise its definitely around 2.5 echo dots. However, I think I wouldn't grade this Echo harshly purely for that reason. The speaker volume is still fine, and I'm not sure about the hearing range as that was a concern of mine going in - our house living room is somewhat sprawling, and sometimes echo dot can't hear me - but on the box I read it listens in a "far-field" range, whatever the heck that means, and overall I would say the hearing range is slightly improved over the echo dot. So already it recuperates on the 1 star that I would otherwise take off for its speaker - I would bring that down to 1/2 star down so far though. The main minus point to me is the Alexa integration. This is truthfully not a problem with the Echo at all, but with Alexa itself. Alexa is still somewhat primitive, I would liken it to a conversational Neanderthal human I suppose, so it doesn't really do many useful things for me at present. Of the things it can do, it's sometimes frustrating to use it. To give a few examples: * It commonly misinterprets what I would say, perhaps of my accent (I am to blame here I suppose, as well?) even though I have set up my voice profile on Alexa app. I've also set up voice profile of another household member, but when they confirm it with "Alexa, do you know who I am?" it responds with "I'm not sure, but you're on <my name>'s account". I understand it's a continuously learning and evolving software or something, so I suppose that doesn't really warrant any stars to be taken off at this point, at least by itself. The real kicker is it responds really stupidly to some common questions you might ask a (presumably) smart AI. For instance, we were worried our dog might have a concussion as she hit her head while running around in a dog park. "Alexa, what's a concussion?" got us some drawling utter rubbish about a movie or some piece of entertainment which we don't want to know. Follow this by an "Alexa, stop that", wait 2 more boring second, and follow that up with a slightly reworded "Alexa, what's a medical concussion?" and finally it spit it out a (reasonably) favorable answer. It still didn't give us a short abbreviated and useful headline though - Google on my phone had it beat in that regards. Another mildly annoying thing is it prefixed its long drawn out response with a "here's, what I found, on <source>". Alexa, goddammit it, it's a simple question, I don't honestly care where you find it. I suppose this might be useful in the interests of complete transparence, but often times I wouldn't care to hear it. I mean, I can just whip out my phone and type in "concussion" on Google and scroll to read the headline under the top result by the time she gets to the part of it that i want to hear. I would take off 0.5 stars for just Alexa being Alexa and inconveniencing me by either misinterpreting or just ignoring me when I ask her something (this happened to someone else in my household as well). Sometimes blue light goes when I say "Alexa" and it immediately turns off, sending everything else I say that follows the wake word into a black hole of oblivion, for all intents and purposes. I would just hope it gets a little more intuitive, and less stressful, to use Alexa voice control in the future. * I set up an Alexa-sourced contact (in the Alexa app) and gave it the name, shall we say for an example sake, of "Joodas" (this is based on how you'd pronounce a name, here 'Judas'). I have an existing contact in my phone under the name "Judas Johnson Barber Shop" (just a fake name, but assume it's just anything starting with the key word). After I set this up, when I speak "Alexa, call Joodas" (again, spelled how you'd pronounce it) to call the new Alexa-sourced contact, I would expect it to follow through on this unambiguous command without requiring any confirmation of any sort - right? Unfortunately, Alexa is not very bright on this. Instead, it asks me, "Judas Johnson Barber Shop, right?" I'm a little pissed here, because I just created a contact that is spelled exactly how you'd pronounce 'Judas'. But Alexa, under no circumstances, will ever use that contact - it's fixated on my old "Judas Barber Shop" contact for some reason. So fast forward, me trying a couple things. I added an underscore to my existing phone contact, (foolishly) thinking it would stop Alexa from following the trial that really leads nowhere good. Instead, in response to my request to call Joodas, she instead prompts, "underscore Judas Johnson Barber Shop, right?" I'm slowly but incrementally getting a bit more pissed, and someone else suggests me to reorganize the words in the contact itself. So yeah, a little bit painful (and not my ideal solution at all), but I rename the said phone contact to "Johnson Judas Barber Shop". FINALLY, Alexa starts responding as expected when I say to call Joodas. However, I would note she does prompt me to confirm: "Joodas, right?" Yes, my dear Alexa, there is only one contact in my phone by that name, and I recently added it to the Alexa app itself (not even as a nickname, just the name of the contact itself!) So yeah, all in all, not my greatest experience - or my greatest moment either, judging from how I handled it. I would translate that to maybe 0.2 off my rating on this. * Setting cooking timer with "Alexa, set a timer for <duration>" sometimes misfires, requiring Alexa to reprompt "Ok, for how long?". After timer expires, I realized after a while she does this weird thing where her blue light keeps glowing, and she plays some beep sound really really softly. For the life of me I can't understand why the timer alarm is so soft. I couldn't barely hear it one of the times, but luckily someone else hear it and they cancelled the alarm. I really have no clue why it's so hard to hear it, even on high volume. * There are a few other issues that we might have experienced but I can't remember off the top my head. Overall, I would giving this a rating of 3.8 / 5. But for fairness sake I have round it to 4 star, and also as most of my complaints are to Alexa and not the Echo device itself. For the Echo, I would also rate it as a solid 4. Most of the rating that I took off is due to its pricing as I do not believe it is worth 2.5 echo dots as it is currently. However, it's still a solid device and I suppose a little better than the echo dot that we previously had, at least. I don't really notice a huge difference, however. Still, can't really go wrong with a device like the Echo though - I would say that it does well for the features that it is touted to have. Overall, i would rate it as a "meh", but end up saying that in a slightly spirited and uplifting voice, so it's definitely a step up from the 3rd gen echo dot at least. ... show more
Reviewed in the United States 🇺🇸 on February 10, 2020 by Ritvik N
    • Without saying the wake word the Echo will but into conversation when you are talking.
Style: Echo Plus Color: Charcoal Configuration: Device only
Sometimes when you ask a person question, Echo will but into conversation and answer even though you never said "Alexa". She is getting better. One thing you should know if you own any Hub whether it is an Echo, Google Home, Samsung SmartThings, or whatever people will hear you even if you think the speaker is off. I just think you should know that. Personally, I feel since they can listen in on you with your cell phones what does it matter. You can always unplug, and turn off your internet. If you do research about this on the net try using .gov, .org. , or .edu websites. I learned in school these are more likely to be true. So, why get a Hub? I love it because it makes life a lot easier. If I want to know anything, I ask my Google hub ( she knows more info because she is better with web searching than Alexa). If I want to spell something I ask Alexa (she is a better speller). You can use any hub to ask about weather, how to cook something, games, read you a book, play music, news, turn on/off smart stuff like... plugs, lights, thermostats, TV, coffee makers, dryer/washers etc.... It can work smart cameras, smart beds. You can ask, is the back bedroom light on, They are coming out with new stuff for them to do all the time. I can't wait until they come out with a "clean my house" command. lol Also, you can call someone ( I often call my own phone because I lost it in the house lol ) ETC.... Please note, I do feel it is dangerous to let a smart device control locks, garage doors, cameras in your home, or anything else that might be a security threat. As you know there are a lot of hackers out there that are willing to take advantage of others. Even the cops are hacking ring door bells ( the Washington Post had written an article about it). I own two of the Echo Plus (2nd Gen), one Echo Dot (3rd Gen), 2 Google Homes, and 2 Google Minis. Ok - I admit I went a little over board . lol Things to know... 1. When you buy Alexa you can hook her up to your Amazon acct. I like doing that online when I am buying it. 2. However, once you get an Alexa, and plug it in at home, the Alexa will ask you about hooking up to your voice, to account. If you say yes, Alexa tries to sell you stuff a lot. Example: I asked for the price of Duct tape, and Alexa said, "I put the Duct tape in your shopping cart". So, I feel it's better just to hook it up online only, and not hook it up to your voice after you have it at your house. 3. Alexa can start off very buggy. However, if she is buggy after about 17, or 18 days Alexa works out many of her bugs. 4. If you get Alexa, I would recommend getting Prime membership. If you do have an Amazon Prime membership you will get a lot of songs. However, some you have to pay another yearly fee, on top of your Amazon Prime membership fee. Ouch! 5. For keeping cost down I feel that the Google is better. Google Home gives you a lot of free stuff like bedtime stories, music, ETC. Where Alexa you have to pay for just about everything. The more stuff you get the more it will add up. An example is Alexa bed time stories are $79.99 plus tax a year if you are a Prime member. If you are not, it will cost you $99.98 plus tax. Again Amazon-Ouch! However, if I had a lot of money, I think I would like Alexa a little bit better than Google. Tough call. If you want to read more about the Google, and Alexa because you don't know what you want than read below. Hope this helps... Compare Amazon Alexa hubs to Google hubs. Google is easier to use because it understands more words, and phrases. The Echo Plus sounds better than the Google Home. So, if you want great sound with Google Home, you might want to get a good speaker for it. The sound is really I'm All Bout That Bass, Bout That Bass (I mean it's all about the speaker quality). Sorry, I couldn't help myself. You will find that there are some songs Amazon doesn’t have at all no matter what you pay. They are normally the rare songs. One example is Night Beach by Dream Singer. While Google Home, works with every song out there that can be downloaded for free. Just pick a song you own from your iTunes, computer, or whatever song that you already paid for, and upload it yourself for free (easy to do, just YouTube it). After that you can create your own playlist. Google has a lot more choices when it comes to making up routines. Google also has quiz games that you can have more than one player. Google ask you how many people are playing each time . Alexa does have quiz games, but they are only for one player unless you add MultiPlayer Skill. Even with adding MultiPlayer you have to ask Alexa before starting the game. If you don't ask Alexa in the right way, she gets mixed up. Alexa has more brand name smart devices, but not more kinds of devices. Example: Alexa will work with an Foscam security camera, and Google will not. However, there are plenty of security cameras that work with both Google Home, and Alexa. So, they both work the same kind of stuff. The Echo Plus (it must be the plus that has the thermostat in it) can tell you room temp. The Google doesn't do the room temp. However, you can buy a smart thermostat for your home to hook up to the Google. They both will tell you the outside temp. Google tracks packages throw Gmail, so it can be ant package, but it is tricky to set a Google Home up to Gmail. Alexa tracks only Amazon packages. Alexa lets you know when you have a package at your door from Amazon by a lighted ring on top of the device. I feel Alexa can be nosey, and rude. One example: Once it asked me if I had a tattoo, and I said that's a personal question. Then it asked "what kind of tattoo do you have?" Then I said you shouldn't be asking questions like that. Then it said that it wanted a black bird tattoo. The point is that It assumed that I had a tattoo, and would not drop the subject. It will ask you a lot of questions if you let it, so it knows what stuff to try to sell you. I have learned to watch what I say, so there is not as much sales pressure. Also, I say "Alexa Stop" about two or three times in a row. That way it stops talking. The Home Google is very polite. Also, it doesn't try to sell stuff to you. I hope Home Google stays that way. Both Alexa, and Home Google have improved over time, and still are improving. They will keep trying to outdo each other. I do like having both of them. I hope this helps. ... show more
Reviewed in the United States 🇺🇸 on December 13, 2019 by Cathy

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