Cooper & Hunter 12,000 BTU PTAC Packaged Terminal Air Conditioner with Heat Pump & 3.5kW Electric Heater – R32 Refrigerant – Includes Smart Kit, Remote, Power Cord, Sleeve & Grille – AC/Heater
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Availability:
In Stock.
Arrives
Oct 28 – Nov 5
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Size: 12000 BTU with Sleeve and Grille
Features
- Cooper & Hunter 12,000 BTU Packaged Terminal Air Conditioner and Heater (SKU: CH-PTW-12HPGF). All-in-One PTAC System: packaged terminal AC with heat pump + 3.5kW electric heater for reliable year-round comfort. Perfect for residential/commercial/hotel use. Comes with power cord, wall sleeve, and grille, eliminating extra purchases and simplifying setup.
- Standard Sizing - 42 Width x 21 Deep x 16 Height (Includes Sleeve, Grille and Drain Kit). Commercial & Residential Use: Ideal for hotels, apartments, offices, and homes, providing quiet operation and dependable comfort.
- This system is designed for 230/208V,1Ph,60Hz, charged with R-32 refrigerant, and comes with a 20A power plug with a reset breaker. Please verify if you have a right receptacle before placing the order. 12,000/11,800 BTU/h Cooling capacity, 10,800/10,500 BTU/h Heating capacity + 3.5 kW 10,900/8,900 BTU/h Electric Heater.
- This Heating and Cooling PTHP Unit can be controlled using standard digital push button control panel with LED display, included remote controller, or a compatible wireless smartphone device.
- This item ships via freight due to its size and weight. It will be delivered to the nearest accessible point outside your home. The carrier will reach out to coordinate delivery.
Brand: Cooper & Hunter
Capacity: 1 Tons
Cooling Power: 12000 British Thermal Units
Special Feature: Heating And Cooling Function, Inverter Compressor, Remote Controlled, WiFi Enabled
Product Dimensions: 16"D x 42"W x 21"H
BEE Star Rating: No
Seasonal Energy Efficiency Ratio (SEER): 18
Color: White
Voltage: 230 Volts
Noise Level: 64 dB
Brand Name: Cooper & Hunter
Model Info: CH-PTW-12HPGF/ CH-PTSLV1 & CH-PTGRL1
Item Weight: 149 pounds
Product Dimensions: 16 x 42 x 21 inches
Item model number: CH-PTW-12HPGF/ CH-PTSLV1 & CH-PTGRL1
Efficiency: Potentially High
Capacity: 1 Tons
Noise: 64 dB
Installation Type: Packaged
Part Number: CH-PTW-HPGF
Form Factor: Wall-mounted, ductless, self-contained system
Special Features: Heating And Cooling Function, Inverter Compressor, Remote Controlled, WiFi Enabled
Oven Cooking Mode: Forced Air
Burner type: Radiant
Heating Elements: 2
Color: White
Voltage: 230 Volts
Included Components: PTAC, Smart Kit, Remote Control, Sleeve, Grille and Drain Kit
Date First Available: February 27, 2024
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Oct 28 – Nov 5
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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- Affirm Financing
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- PayTomorrow Financing
- Financing through Apple Pay
Learn more about financing & leasing here.
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Top Amazon Reviews
Size: 9000 BTU with Sleeve and Grille
I own a few rental houses and these are perfect for just that. I recently built a home and I found that these were way more affordable than any other option out there. I installed them myself and it was super easy. Just insert and plug in. There is almost no noise they are very quiet. The size is slender so from the outside they still look nice. And they function fantastic. Better than a window unit and they heat and cool. These have a remote and rhey are Bluetooth , so they can be controlled from anywhere! That is one of the best features.
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Reviewed in the United States on December 15, 2024 by B. Moore B. Moore
Size: 15000 BTU with sleeve and grille
Replaced an old existing unit so, installation went as smooth as one would expect. The shipping company was great. They communicated a time and were punctual. The unit arrived with no damage and works as intended. It is much quieter than i expected so thats a bonus too.
Reviewed in the United States on May 24, 2025 by joshua tuttle
Size: 15000 BTU with sleeve and grille
So, I gave this 5 stars for one reason, it does what I wanted it to do. Lot of heat, and lots of AC. Control panel is easy, its quiet, so it got 5 stars. But there's several things I'd call "poor engineering" that I fixed after getting the unit. A couple in MY opinion could shorten the life of the unit. If you install the sleeve and outer louvers the way the instructions tell you to, the louvers are tightened from the inside and you cant remove the louver without pulling the whole heat pump out of the sleeve, and thats a 2 person job. So the louvers that are outside where hot or cold exhaust comes out, have no screen on it on the inside. So, wasps, yellow jackets, stink bugs etc can fly right in and make nests inside the unit, Not good. I think the reason they dont have a screen is what I already mentioned, you cant take the louvers off easy, so you cant clean the screen. I left my louvers a tiny bit loose by not totally tightening the 4 corner "keepers" from the inside, so I can lift the louver up and off. I am still looking for the exact screen large enough to not block exhaust, and small enough to keep bees out. Next, the sleeve has 2 drains, one left and one right. BUT, the heat pump itself sits in its own tray and that slides into the sleeve. The tray has a lip all the way around it, which fills up with water until it overflows and goes out the sleeve drain. But, when its full, you have a few components of the heat pump sitting in about an inch of water, copper tubes, aluminum fins, etc. I called the company, they said they have a temperature sensitive widget that if it gets near freezing, it opens a port to drain the water before it freezes so the components dont get frozen and damaged. What if you dont reach freezing? He didnt have an answer. I dont want things underwater or moldy water in there, so he said it was ok to drill holes in the pan. So I did, but why not drill holes at the factory and save the expense of the widget? On the inside of the unit, in the house, The directional louvers that spread the heat or cold are fixed, so no control over which direction the air flows. And lastly, when you have it going, like on heat, I set the temp for 69, it heats up our large country kitchen really fast, and goes into a sleep mode until the temp drops below 69, and then it comes back on. But there's no pilot light on the control panel, so when it goes into sleep mode, it looks as dead as if you had unplugged it. So if you have several people in the house, you really dont know if someone turned it off, or if its in sleep mode. So you have to push the on/off to find out. The inside problems you cant fix , but the outside problems are more important, and you can fix them. So there's my 2 cents worth!
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Reviewed in the United States on October 23, 2024 by Norman
Size: 15000 BTU with sleeve and grille
A lot of bells any whisles, cools and heats well. Relatively easy to install.
Reviewed in the United States on May 29, 2025 by Rick R.
Size: 15000 BTU with sleeve and grille
Arrived intact and undamaged. Very well packed. Works fine.
Reviewed in the United States on August 21, 2025 by Larry Cramblet
Size: 15000 BTU with sleeve and grille
😁❤️OH MY ❤️👍 this unit is so Quiet we don’t notice it except that it keeps our sunroom 30x 40 cool as a cucumber !❤️❤️
Reviewed in the United States on September 13, 2025 by Rpt
Size: 12000 BTU with Sleeve and Grille
Upon the recommendation of my A/C Technician, I ordered the Cooper Hunter 12000 BTU PTAC from Amazon. Been nothing but a nightmare. Hired the Tech and his assistant to unpackage , assemble Grill and insert unit into wall. Immediately upon turning the system on, it sounded like a jackhammer drilling concrete. Amazon has been no help. Always got to contact the seller. Asked for a replacement first, then a return. Keep being told I have to return at my expense. A 60- year old dealing with this is Nerve Racking. Cost to ship at my expense exceeds $200 . Why should I have to pay for a defective/damaged product. Why should I lose money?
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Reviewed in the United States on September 10, 2024 by Mary Johnson
Size: 15000 BTU with sleeve and grille
This unit, paired with a dedicated dehumidifier saved my large entertainment space from a chronic humidity and light mold problem. Installation was incredibly easy and being able to control it via app while away from home and as temperatures fluctuate between seasons is a godsend. I’m in love with this appliance and am so thankful for it. Very reasonably priced. If I ever need to, I will buy this unit again and highly recommend it to those who need a PTAC, Specifically. I do have a Smart Govee Dehumidifier and Smart Govee Hygrometer in the space. Between the two appliances and hygrometer unit (which comes along with an iPhone widget for easy monitoring and alerting of parameters), I can better understand the environmental conditions of my space and control it remotely without a worry. Like I said before, this unit is instrumental to creating an effective temperature and humidity ecosystem.
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Reviewed in the United States on January 30, 2024 by V1 Pilot