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[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser

[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser

[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser
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Features

  • TREAT YOUR PET REMOTELY: Fling treats at varying distances or schedule automatic treating from the Petcube App. Compatible with a variety of dry, crunchy dog and cat treats. Up to 2lbs treat capacity. Wellness dog treats are included.
  • MONITOR 24/7 FROM YOUR PHONE: With Petcube Bites Wi-Fi pet cam, check on your pet day or night with clear 1080p HD video, 138° wide angle view, and night vision. See up close with 3x zoom. Get sound and motion alerts.
  • CHAT WITH YOUR PET: With two-way audio you can speak to your pets and hear them bark or meow back. Tell them you love them from anywhere.
  • FREE CLOUD-BASED VIDEO STORAGE: Always see the last 4 hours stored on an interactive video timeline, no subscription required. Video recordings of your pet’s activity are triggered by sound and motion. Optional Petcube Care subscriptions provide 24/7 video history; extended video clips; smart alerts for barking, meowing, pets and people. All Petcube Care subscribers get access to perks that can save you hundreds of dollars a year on top brand pet supplies, products and services.
  • CONNECTIVITY REQUIREMENTS: 2. 4GHz WiFi, iOS 10 and higher or Android 5. 1 and higher. Compatible with Alexa.

Description

Petcube Bites is the most innovative Wi-Fi pet camera with treat dispenser. It lets you see, talk, toss treats, and reward your pet remotely. From the app on your phone, monitor your cat or dog in clear 1080p HD video and night vision, toss treats Angry Birds-style, say hello using 2-way audio, and get motion and sound alerts to make sure your pet and home are safe. Petcube Bites is the only treat camera that is Alexa and DRS enabled, so you can go hands free and never run out of treats to play with your pet. With over 100,000 satisfied pet parents, Petcube interactive pet cameras are designed to help care for your cat or dog when you are away. Petcube isn’t just a dog camera or a cat camera, it’s a savior for lonely pets. Petcube pet monitoring system helps remedy pet separation anxiety and give you peace of mind that your pet is safe. Petcube pet cameras provide a great home security solution too. Besides amusing your pets with a remote-controlled laser pointer or treat dispenser, you can keep tabs on home security as well.


User Guide [PDF ] Specification Sheet [PDF ] User Manual [PDF ] Warranty [PDF ] User Guide


Is Discontinued By Manufacturer No


Product Dimensions 7.2 x 3 x 12.9 inches; 4.4 Pounds


Item model number PB913NVTD


Batteries 1 Lithium Polymer batteries required.


Date First Available February 2, 2017


Manufacturer Petcube


ASIN B06XCRM2FL


Best Sellers Rank #27 in Pet Cameras & Monitors


Customer Reviews 3.8 out of 5 stars


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • TREAT YOUR PET REMOTELY: Fling treats at varying distances or schedule automatic treating from the Petcube App. Compatible with a variety of dry, crunchy dog and cat treats. Up to 2lbs treat capacity. Wellness dog treats are included.
  • MONITOR 24/7 FROM YOUR PHONE: With Petcube Bites Wi-Fi pet cam, check on your pet day or night with clear 1080p HD video, 138° wide angle view, and night vision. See up close with 3x zoom. Get sound and motion alerts.
  • CHAT WITH YOUR PET: With two-way audio you can speak to your pets and hear them bark or meow back. Tell them you love them from anywhere.
  • FREE CLOUD-BASED VIDEO STORAGE: Always see the last 4 hours stored on an interactive video timeline, no subscription required. Video recordings of your pet’s activity are triggered by sound and motion. Optional Petcube Care subscriptions provide 24/7 video history; extended video clips; smart alerts for barking, meowing, pets and people. All Petcube Care subscribers get access to perks that can save you hundreds of dollars a year on top brand pet supplies, products and services.
  • CONNECTIVITY REQUIREMENTS: 2. 4GHz WiFi, iOS 10 and higher or Android 5. 1 and higher. Compatible with Alexa.

Description

Petcube Bites is the most innovative Wi-Fi pet camera with treat dispenser. It lets you see, talk, toss treats, and reward your pet remotely. From the app on your phone, monitor your cat or dog in clear 1080p HD video and night vision, toss treats Angry Birds-style, say hello using 2-way audio, and get motion and sound alerts to make sure your pet and home are safe. Petcube Bites is the only treat camera that is Alexa and DRS enabled, so you can go hands free and never run out of treats to play with your pet. With over 100,000 satisfied pet parents, Petcube interactive pet cameras are designed to help care for your cat or dog when you are away. Petcube isn’t just a dog camera or a cat camera, it’s a savior for lonely pets. Petcube pet monitoring system helps remedy pet separation anxiety and give you peace of mind that your pet is safe. Petcube pet cameras provide a great home security solution too. Besides amusing your pets with a remote-controlled laser pointer or treat dispenser, you can keep tabs on home security as well.


User Guide [PDF ] Specification Sheet [PDF ] User Manual [PDF ] Warranty [PDF ] User Guide


Is Discontinued By Manufacturer No


Product Dimensions 7.2 x 3 x 12.9 inches; 4.4 Pounds


Item model number PB913NVTD


Batteries 1 Lithium Polymer batteries required.


Date First Available February 2, 2017


Manufacturer Petcube


ASIN B06XCRM2FL


Best Sellers Rank #27 in Pet Cameras & Monitors


Customer Reviews 3.8 out of 5 stars


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • TREAT YOUR PET REMOTELY: Fling treats at varying distances or schedule automatic treating from the Petcube App. Compatible with a variety of dry, crunchy dog and cat treats. Up to 2lbs treat capacity. Wellness dog treats are included.
  • MONITOR 24/7 FROM YOUR PHONE: With Petcube Bites Wi-Fi pet cam, check on your pet day or night with clear 1080p HD video, 138° wide angle view, and night vision. See up close with 3x zoom. Get sound and motion alerts.
  • CHAT WITH YOUR PET: With two-way audio you can speak to your pets and hear them bark or meow back. Tell them you love them from anywhere.
  • FREE CLOUD-BASED VIDEO STORAGE: Always see the last 4 hours stored on an interactive video timeline, no subscription required. Video recordings of your pet’s activity are triggered by sound and motion. Optional Petcube Care subscriptions provide 24/7 video history; extended video clips; smart alerts for barking, meowing, pets and people. All Petcube Care subscribers get access to perks that can save you hundreds of dollars a year on top brand pet supplies, products and services.
  • CONNECTIVITY REQUIREMENTS: 2. 4GHz WiFi, iOS 10 and higher or Android 5. 1 and higher. Compatible with Alexa.

Description

Petcube Bites is the most innovative Wi-Fi pet camera with treat dispenser. It lets you see, talk, toss treats, and reward your pet remotely. From the app on your phone, monitor your cat or dog in clear 1080p HD video and night vision, toss treats Angry Birds-style, say hello using 2-way audio, and get motion and sound alerts to make sure your pet and home are safe. Petcube Bites is the only treat camera that is Alexa and DRS enabled, so you can go hands free and never run out of treats to play with your pet. With over 100,000 satisfied pet parents, Petcube interactive pet cameras are designed to help care for your cat or dog when you are away. Petcube isn’t just a dog camera or a cat camera, it’s a savior for lonely pets. Petcube pet monitoring system helps remedy pet separation anxiety and give you peace of mind that your pet is safe. Petcube pet cameras provide a great home security solution too. Besides amusing your pets with a remote-controlled laser pointer or treat dispenser, you can keep tabs on home security as well.


User Guide [PDF ] Specification Sheet [PDF ] User Manual [PDF ] Warranty [PDF ] User Guide


Is Discontinued By Manufacturer No


Product Dimensions 7.2 x 3 x 12.9 inches; 4.4 Pounds


Item model number PB913NVTD


Batteries 1 Lithium Polymer batteries required.


Date First Available February 2, 2017


Manufacturer Petcube


ASIN B06XCRM2FL


Best Sellers Rank #27 in Pet Cameras & Monitors


Customer Reviews 3.8 out of 5 stars


abunda_amazon_reviews Only had this for a couple days, will update this is time goes on. The setup of this connecting it to my router wasn't easy. I set it right next to my router and tried other places but it would always show less than a single bar of strength! It would not connect to the router. Went online to their website and hopped on the 24/7 chat support. They gave me instructions on how to hard reset the petcube and while it still only showed less than a single bar of strength, sitting right next to the router, it did finally connect. I don't know if maybe something got damaged in shipping? Will see how it works for the next few weeks. I mounted it to the wall and that was really easy to do with the included hardware. The treats that come with the petcube one of my dogs really liked, the other not so much. So I tried the mini milkbones since that is what they both like. After testing it with those treats, it constantly jams, it just doesn't like that shape of treat. So I put the treats that came with it and they are right, the circular treats do work the best in this. What I do LOVE about this is the 2 way audio, I get an update whenever one of them or both of my dogs are barking and I can hop on my phone and tell them to stop! When they do, I fling them some treats! :) Good way to help control that and reward them. It is taking my youngest dog some time to get used to this, but I'm sure he will. I have the alarm sound to go off when I connect to it to alert the boys that YES I can now see and talk to you and that is also good at getting their attention! I also really like that I can give control to family and/or friends to check in on them and give them treats also! That is a really nice feature! The night vision on the camera is pretty good, could be a little better for larger living rooms like mine as it doesn't show the entire room that well early in the morning when it is completely dark. When you first get the petcube you automatically get free 30 days of cloud service where you can go back 10 days or more of videos, after that, the free service only gives you 4 hours unless you subscribe: 10 day video history for $10/month or 30 day history for $30/month. I do think that is a little excessive in price or maybe offer another tier to it like 5 day video history for $5/month, that I would probably pay for! There are also 3 "care" settings that you can set the petcube to. "Awake" will give you notifications on your phone for sound and motion and will store them in your timeline. "Quiet" is basically the same as Awake but will not give you notifications, pretty much a silent mode. And "Sleep" and sleep is what I set it to when I'm back at home. It turns off detection and does not record events like the first two. Looking forward to playing with it more and getting the "boys" used to it. Once they are, I'm sure this will be a hit! Will update as time goes on. UDPATE 18 hours later: I am exchanging my petcube for another, should arrive on Monday (5 days from now) and I'm really hoping my issues was because of poor packaging/shipping because I really want to like this invention! Because of the low Wifi signal I have, even though its sitting 5 INCHES from my router! The video has become very fuzzy, unclear and pixelated. Also the speaker stopped working completely now. It isn't the greatest speaker in the world, but not working at all now after not even a day of use is unexceptable. Unless that is also an issue of the Wifi signal. Maybe a better internal antenna would help this box out! I'm really disappointed right now and hoping the replacement is 100 times better and I just happened to have received a defected product. Will update this when I receive it! UPDATE 10/18/2017: Got a replacement, thanks amazon! It is a little better than the previous. For preparation, I even bought a new router, one that is a little more powerful and a little more range. The Wifi antennas on these things are garbage! Need to be looked at. Again, with a different petcube and new router right next to each other, barley got 1 bar of strength on setup! But I didn't have any issues connecting it this time. As far as the response below from petcube, my internet is NOT the problem, I have high speed at home, 60+mbps down and 5mbps up. The internet I'm hooked up to on my phone at work in on fiber and at over 100+mbps down and 100+mbps up, shouldn't have any issues at all with the video! With the replacement the video is better and the speaker works. The only problem with the speaker and microphone so close together on the petcube is you will get a lot of feedback and it almost makes it useless to use. So I really want to give this 3 1/2 stars because I did receive a defective product, but while it is nice to see what my furbabies are doing and give them treats, there are still issues. The biggest being the poor Wifi antenna! I will mainly use it to keep an eye on them when I am at work and give them treats every so often! That is where this product shines! I am happy overall with my purchase. Oh, I also found the PERFECT treats for this thing, treats that will never jam the machine and you get over double the amount for the same price of the wellness treats that come with petcube. Charlee Bear Dog Treats!! PERFECT! Charlee Bear Dog Treat, 32-Ounce, Liver/Cran UPDATE: 11/16/2017: Not even one month later and the treat dispenser on my second unit randomly will stop working. It's not jammed with treats, it just stops working because unplugging the unit and back in will magically start working again for less than 5 - 10 times before it stops again. I contacted chat support yet again, was told to reset the unit like the first one I had, did that, same problem. Tried resetting it again, no change. So once again, only because I REALLY want to love this invention am I going to give it a 3rd shot! I bought another and returning this one. If the 3rd unit I get has problems, I'm done and will return for refund. Will update after time with the 3rd unit.;;Reviewed in the United States on October 12, 2017;;4.0 out of 5 stars;;Had to exchange AGAIN for the 3RD TIME.;;hma95;;;My wife and I love this machine! We have three dogs that come running at the sound of our voices through the speaker. I am very impressed with the camera and how clear the picture is. Occasionally it does toss a couple extra treats but since the dogs are greedy it's never an issue. Circular shaped treats seem to work best and we've now started filling it with the dogs' normal kibble. A great added bonus is now I get to watch my kids trying to sneak in and out late at night. With the motion detection feature a notification will pop up and I can take a glance to see what's happening! Another feature that we like is being able to share with family members, I have family on the other side of the world that can treat the dogs! I've seen other reviews complaining about packaging and set-up; I have no idea what the issue is. Packaging was clean and sturdy and I was up and running in less than 10 minutes.;;Reviewed in the United States on February 15, 2018;;5.0 out of 5 stars;;Amazing product! Great for checking on the pets and doubles as a security camera with motion detection and night vision.;;Chris;;;Let me start by saying that my two dogs had a pretty good life. They have each other, a yard they can access any time of day or night, and copious amounts of petting from a loving family. But after the first 72 hours with our new toy I can tell Petcube is about to make their (and our) days even better. Packaging and Instructions: The packaging is nice and start up instructions are very straightforward. I had small difficulty getting the app to recognize my wifi, but after a few tries it worked out and has worked flawlessly ever since. Connecting to Alexa was not hard an seems to work AOK. Makes giving the dogs a treat from the comfort of my couch a simple task. Functionality: Overall things re working smoothly. It throws only a few treats at a time, so even if I use it a multiple times per day it will not a calorie burden on my pups. The camera is nice and clear, and boost up quickly. The app design is good with the functionality you need and is pretty intuitive. I expect they will clean up some of the UX density over time. Fun: Really fantastic. I love being able to peak into my home, call out and see my dogs run for the room licking up all of the treats. It brings me and my family many moments of joy during the day. Added Bonus: Even though I thought it would be a device I only use while I’m away, I find myself using it just as much when at home. Dogs bring joy to my family and Petcube is there to record the action. It is set up in our family room and has already captured bunches of moments showing us all enjoying Petcube moments. Nice job Petcube, I’m happy you’re here!;;Reviewed in the United States on November 16, 2017;;5.0 out of 5 stars;;... start by saying that my two dogs had a pretty good life;;PamBo;;;This has been a lot of fun. At first I was a little skeptical (mostly because I didn't want to become one of "those people" with a pet cam)) but It is so much fun to give my buddy a treat every now and then. Also, the communication with the company has been great; I had trouble connecting the device to my Wi-Fi initially so I emailed them and received a response that helped me get everything set up perfectly within 2 hours. Can't beat the customer service so far. Now I just have to work on my addiction.;;Reviewed in the United States on February 10, 2018;;5.0 out of 5 stars;;Fun and addicting;;Brad Bishop

Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


4.0 out of 5 stars
By hma95 - Reviewed in the United States on October 12, 2017
Had to exchange AGAIN for the 3RD TIME.
Only had this for a couple days, will update this is time goes on. The setup of this connecting it to my router wasn't easy. I set it right next to my router and tried other places but it would always show less than a single bar of strength! It would not connect to the router. Went online to their website and hopped on the 24/7 chat support. They gave me instructions on how to hard reset the petcube and while it still only showed less than a single bar of strength, sitting right next to the router, it did finally connect. I don't know if maybe something got damaged in shipping? Will see how it works for the next few weeks. I mounted it to the wall and that was really easy to do with the included hardware. The treats that come with the petcube one of my dogs really liked, the other not so much. So I tried the mini milkbones since that is what they both like. After testing it with those treats, it constantly jams, it just doesn't like that shape of treat. So I put the treats that came with it and they are right, the circular treats do work the best in this. What I do LOVE about this is the 2 way audio, I get an update whenever one of them or both of my dogs are barking and I can hop on my phone and tell them to stop! When they do, I fling them some treats! :) Good way to help control that and reward them. It is taking my youngest dog some time to get used to this, but I'm sure he will. I have the alarm sound to go off when I connect to it to alert the boys that YES I can now see and talk to you and that is also good at getting their attention! I also really like that I can give control to family and/or friends to check in on them and give them treats also! That is a really nice feature! The night vision on the camera is pretty good, could be a little better for larger living rooms like mine as it doesn't show the entire room that well early in the morning when it is completely dark. When you first get the petcube you automatically get free 30 days of cloud service where you can go back 10 days or more of videos, after that, the free service only gives you 4 hours unless you subscribe: 10 day video history for $10/month or 30 day history for $30/month. I do think that is a little excessive in price or maybe offer another tier to it like 5 day video history for $5/month, that I would probably pay for! There are also 3 "care" settings that you can set the petcube to. "Awake" will give you notifications on your phone for sound and motion and will store them in your timeline. "Quiet" is basically the same as Awake but will not give you notifications, pretty much a silent mode. And "Sleep" and sleep is what I set it to when I'm back at home. It turns off detection and does not record events like the first two. Looking forward to playing with it more and getting the "boys" used to it. Once they are, I'm sure this will be a hit! Will update as time goes on. UDPATE 18 hours later: I am exchanging my petcube for another, should arrive on Monday (5 days from now) and I'm really hoping my issues was because of poor packaging/shipping because I really want to like this invention! Because of the low Wifi signal I have, even though its sitting 5 INCHES from my router! The video has become very fuzzy, unclear and pixelated. Also the speaker stopped working completely now. It isn't the greatest speaker in the world, but not working at all now after not even a day of use is unexceptable. Unless that is also an issue of the Wifi signal. Maybe a better internal antenna would help this box out! I'm really disappointed right now and hoping the replacement is 100 times better and I just happened to have received a defected product. Will update this when I receive it! UPDATE 10/18/2017: Got a replacement, thanks amazon! It is a little better than the previous. For preparation, I even bought a new router, one that is a little more powerful and a little more range. The Wifi antennas on these things are garbage! Need to be looked at. Again, with a different petcube and new router right next to each other, barley got 1 bar of strength on setup! But I didn't have any issues connecting it this time. As far as the response below from petcube, my internet is NOT the problem, I have high speed at home, 60+mbps down and 5mbps up. The internet I'm hooked up to on my phone at work in on fiber and at over 100+mbps down and 100+mbps up, shouldn't have any issues at all with the video! With the replacement the video is better and the speaker works. The only problem with the speaker and microphone so close together on the petcube is you will get a lot of feedback and it almost makes it useless to use. So I really want to give this 3 1/2 stars because I did receive a defective product, but while it is nice to see what my furbabies are doing and give them treats, there are still issues. The biggest being the poor Wifi antenna! I will mainly use it to keep an eye on them when I am at work and give them treats every so often! That is where this product shines! I am happy overall with my purchase. Oh, I also found the PERFECT treats for this thing, treats that will never jam the machine and you get over double the amount for the same price of the wellness treats that come with petcube. Charlee Bear Dog Treats!! PERFECT! Charlee Bear Dog Treat, 32-Ounce, Liver/Cran UPDATE: 11/16/2017: Not even one month later and the treat dispenser on my second unit randomly will stop working. It's not jammed with treats, it just stops working because unplugging the unit and back in will magically start working again for less than 5 - 10 times before it stops again. I contacted chat support yet again, was told to reset the unit like the first one I had, did that, same problem. Tried resetting it again, no change. So once again, only because I REALLY want to love this invention am I going to give it a 3rd shot! I bought another and returning this one. If the 3rd unit I get has problems, I'm done and will return for refund. Will update after time with the 3rd unit.

5.0 out of 5 stars
By Chris - Reviewed in the United States on February 15, 2018
Amazing product! Great for checking on the pets and doubles as a security camera with motion detection and night vision.
My wife and I love this machine! We have three dogs that come running at the sound of our voices through the speaker. I am very impressed with the camera and how clear the picture is. Occasionally it does toss a couple extra treats but since the dogs are greedy it's never an issue. Circular shaped treats seem to work best and we've now started filling it with the dogs' normal kibble. A great added bonus is now I get to watch my kids trying to sneak in and out late at night. With the motion detection feature a notification will pop up and I can take a glance to see what's happening! Another feature that we like is being able to share with family members, I have family on the other side of the world that can treat the dogs! I've seen other reviews complaining about packaging and set-up; I have no idea what the issue is. Packaging was clean and sturdy and I was up and running in less than 10 minutes.

5.0 out of 5 stars
By PamBo - Reviewed in the United States on November 16, 2017
... start by saying that my two dogs had a pretty good life
Let me start by saying that my two dogs had a pretty good life. They have each other, a yard they can access any time of day or night, and copious amounts of petting from a loving family. But after the first 72 hours with our new toy I can tell Petcube is about to make their (and our) days even better. Packaging and Instructions: The packaging is nice and start up instructions are very straightforward. I had small difficulty getting the app to recognize my wifi, but after a few tries it worked out and has worked flawlessly ever since. Connecting to Alexa was not hard an seems to work AOK. Makes giving the dogs a treat from the comfort of my couch a simple task. Functionality: Overall things re working smoothly. It throws only a few treats at a time, so even if I use it a multiple times per day it will not a calorie burden on my pups. The camera is nice and clear, and boost up quickly. The app design is good with the functionality you need and is pretty intuitive. I expect they will clean up some of the UX density over time. Fun: Really fantastic. I love being able to peak into my home, call out and see my dogs run for the room licking up all of the treats. It brings me and my family many moments of joy during the day. Added Bonus: Even though I thought it would be a device I only use while I’m away, I find myself using it just as much when at home. Dogs bring joy to my family and Petcube is there to record the action. It is set up in our family room and has already captured bunches of moments showing us all enjoying Petcube moments. Nice job Petcube, I’m happy you’re here!

5.0 out of 5 stars
By Brad Bishop - Reviewed in the United States on February 10, 2018
Fun and addicting
This has been a lot of fun. At first I was a little skeptical (mostly because I didn't want to become one of "those people" with a pet cam)) but It is so much fun to give my buddy a treat every now and then. Also, the communication with the company has been great; I had trouble connecting the device to my Wi-Fi initially so I emailed them and received a response that helped me get everything set up perfectly within 2 hours. Can't beat the customer service so far. Now I just have to work on my addiction.

Recent Reviews


4.0 out of 5 stars
By hma95 - Reviewed in the United States on October 12, 2017
Had to exchange AGAIN for the 3RD TIME.
Only had this for a couple days, will update this is time goes on. The setup of this connecting it to my router wasn't easy. I set it right next to my router and tried other places but it would always show less than a single bar of strength! It would not connect to the router. Went online to their website and hopped on the 24/7 chat support. They gave me instructions on how to hard reset the petcube and while it still only showed less than a single bar of strength, sitting right next to the router, it did finally connect. I don't know if maybe something got damaged in shipping? Will see how it works for the next few weeks. I mounted it to the wall and that was really easy to do with the included hardware. The treats that come with the petcube one of my dogs really liked, the other not so much. So I tried the mini milkbones since that is what they both like. After testing it with those treats, it constantly jams, it just doesn't like that shape of treat. So I put the treats that came with it and they are right, the circular treats do work the best in this. What I do LOVE about this is the 2 way audio, I get an update whenever one of them or both of my dogs are barking and I can hop on my phone and tell them to stop! When they do, I fling them some treats! :) Good way to help control that and reward them. It is taking my youngest dog some time to get used to this, but I'm sure he will. I have the alarm sound to go off when I connect to it to alert the boys that YES I can now see and talk to you and that is also good at getting their attention! I also really like that I can give control to family and/or friends to check in on them and give them treats also! That is a really nice feature! The night vision on the camera is pretty good, could be a little better for larger living rooms like mine as it doesn't show the entire room that well early in the morning when it is completely dark. When you first get the petcube you automatically get free 30 days of cloud service where you can go back 10 days or more of videos, after that, the free service only gives you 4 hours unless you subscribe: 10 day video history for $10/month or 30 day history for $30/month. I do think that is a little excessive in price or maybe offer another tier to it like 5 day video history for $5/month, that I would probably pay for! There are also 3 "care" settings that you can set the petcube to. "Awake" will give you notifications on your phone for sound and motion and will store them in your timeline. "Quiet" is basically the same as Awake but will not give you notifications, pretty much a silent mode. And "Sleep" and sleep is what I set it to when I'm back at home. It turns off detection and does not record events like the first two. Looking forward to playing with it more and getting the "boys" used to it. Once they are, I'm sure this will be a hit! Will update as time goes on. UDPATE 18 hours later: I am exchanging my petcube for another, should arrive on Monday (5 days from now) and I'm really hoping my issues was because of poor packaging/shipping because I really want to like this invention! Because of the low Wifi signal I have, even though its sitting 5 INCHES from my router! The video has become very fuzzy, unclear and pixelated. Also the speaker stopped working completely now. It isn't the greatest speaker in the world, but not working at all now after not even a day of use is unexceptable. Unless that is also an issue of the Wifi signal. Maybe a better internal antenna would help this box out! I'm really disappointed right now and hoping the replacement is 100 times better and I just happened to have received a defected product. Will update this when I receive it! UPDATE 10/18/2017: Got a replacement, thanks amazon! It is a little better than the previous. For preparation, I even bought a new router, one that is a little more powerful and a little more range. The Wifi antennas on these things are garbage! Need to be looked at. Again, with a different petcube and new router right next to each other, barley got 1 bar of strength on setup! But I didn't have any issues connecting it this time. As far as the response below from petcube, my internet is NOT the problem, I have high speed at home, 60+mbps down and 5mbps up. The internet I'm hooked up to on my phone at work in on fiber and at over 100+mbps down and 100+mbps up, shouldn't have any issues at all with the video! With the replacement the video is better and the speaker works. The only problem with the speaker and microphone so close together on the petcube is you will get a lot of feedback and it almost makes it useless to use. So I really want to give this 3 1/2 stars because I did receive a defective product, but while it is nice to see what my furbabies are doing and give them treats, there are still issues. The biggest being the poor Wifi antenna! I will mainly use it to keep an eye on them when I am at work and give them treats every so often! That is where this product shines! I am happy overall with my purchase. Oh, I also found the PERFECT treats for this thing, treats that will never jam the machine and you get over double the amount for the same price of the wellness treats that come with petcube. Charlee Bear Dog Treats!! PERFECT! Charlee Bear Dog Treat, 32-Ounce, Liver/Cran UPDATE: 11/16/2017: Not even one month later and the treat dispenser on my second unit randomly will stop working. It's not jammed with treats, it just stops working because unplugging the unit and back in will magically start working again for less than 5 - 10 times before it stops again. I contacted chat support yet again, was told to reset the unit like the first one I had, did that, same problem. Tried resetting it again, no change. So once again, only because I REALLY want to love this invention am I going to give it a 3rd shot! I bought another and returning this one. If the 3rd unit I get has problems, I'm done and will return for refund. Will update after time with the 3rd unit.

5.0 out of 5 stars
By Chris - Reviewed in the United States on February 15, 2018
Amazing product! Great for checking on the pets and doubles as a security camera with motion detection and night vision.
My wife and I love this machine! We have three dogs that come running at the sound of our voices through the speaker. I am very impressed with the camera and how clear the picture is. Occasionally it does toss a couple extra treats but since the dogs are greedy it's never an issue. Circular shaped treats seem to work best and we've now started filling it with the dogs' normal kibble. A great added bonus is now I get to watch my kids trying to sneak in and out late at night. With the motion detection feature a notification will pop up and I can take a glance to see what's happening! Another feature that we like is being able to share with family members, I have family on the other side of the world that can treat the dogs! I've seen other reviews complaining about packaging and set-up; I have no idea what the issue is. Packaging was clean and sturdy and I was up and running in less than 10 minutes.

5.0 out of 5 stars
By PamBo - Reviewed in the United States on November 16, 2017
... start by saying that my two dogs had a pretty good life
Let me start by saying that my two dogs had a pretty good life. They have each other, a yard they can access any time of day or night, and copious amounts of petting from a loving family. But after the first 72 hours with our new toy I can tell Petcube is about to make their (and our) days even better. Packaging and Instructions: The packaging is nice and start up instructions are very straightforward. I had small difficulty getting the app to recognize my wifi, but after a few tries it worked out and has worked flawlessly ever since. Connecting to Alexa was not hard an seems to work AOK. Makes giving the dogs a treat from the comfort of my couch a simple task. Functionality: Overall things re working smoothly. It throws only a few treats at a time, so even if I use it a multiple times per day it will not a calorie burden on my pups. The camera is nice and clear, and boost up quickly. The app design is good with the functionality you need and is pretty intuitive. I expect they will clean up some of the UX density over time. Fun: Really fantastic. I love being able to peak into my home, call out and see my dogs run for the room licking up all of the treats. It brings me and my family many moments of joy during the day. Added Bonus: Even though I thought it would be a device I only use while I’m away, I find myself using it just as much when at home. Dogs bring joy to my family and Petcube is there to record the action. It is set up in our family room and has already captured bunches of moments showing us all enjoying Petcube moments. Nice job Petcube, I’m happy you’re here!

5.0 out of 5 stars
By Brad Bishop - Reviewed in the United States on February 10, 2018
Fun and addicting
This has been a lot of fun. At first I was a little skeptical (mostly because I didn't want to become one of "those people" with a pet cam)) but It is so much fun to give my buddy a treat every now and then. Also, the communication with the company has been great; I had trouble connecting the device to my Wi-Fi initially so I emailed them and received a response that helped me get everything set up perfectly within 2 hours. Can't beat the customer service so far. Now I just have to work on my addiction.