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WD 4TB My Cloud Home Personal Cloud - WDBVXC0040HWT-NESN, Single Drive, White

  • Based on 3,344 reviews
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Availability: In Stock.
Fulfilled by Amazon

Arrives Tuesday, May 7
Order within 5 hours and 30 minutes
Available payment plans shown during checkout

Capacity: 4TB


Style: Single Drive


Features

  • One central place to store all your photos, videos, music and files.Data Transfer Rate:0Gbps
  • Quick and simple setup from your phone
  • Auto backup for photos and videos on your phone
  • Backup for all your PC and Mac computers

Digital Storage Capacity: 4 TB


Hard Disk Interface: USB 1.1


Connectivity Technology: USB, Ethernet


Brand: Western Digital


Hard Disk Description: Usb


Compatible Devices: Laptop,Desktop, Smartphone


Color: White


Hard Disk Size: 4 TB


Specific Uses For Product: Personal


Included Components: AC adapter, Quick Install Guide, Personal cloud storage, Ethernet cable


Hard Drive: ‎4 TB Usb


Brand: ‎Western Digital


Series: ‎My Cloud Home


Item model number: ‎WDBVXC0040HWT-NESN


Hardware Platform: ‎PC, Mac


Operating System: ‎Windows 7/8/8.1/10, Mac OS Sierra, El Capitan, Yosemite or Maverick, iOS 9 and 10 and Android KitKat (4.4), Lollipop, Marshmallow or Nougat


Item Weight: ‎2.28 pounds


Product Dimensions: ‎5.51 x 2.09 x 6.91 inches


Item Dimensions LxWxH: ‎5.51 x 2.09 x 6.91 inches


Color: ‎White


Flash Memory Size: ‎4000


Hard Drive Interface: ‎USB 1.1


Manufacturer: ‎Western Digital Technologies, Inc.


Country of Origin: ‎Thailand


Is Discontinued By Manufacturer: ‎No


Date First Available: ‎December 3, 2017


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Tuesday, May 7

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews


  • Treacherous Reliability - WATCH OUT!
Capacity: 4TB Style: Single Drive
Pre script -- If all you want this thing for is to store and access files, it's fine. Skip this review. But, if you want to TRY to use it as a media server, I think you better read this. I think it's a fair review, but it's detailed to explain (most of) what I've encountered. It isn't pretty. But, I think you might want to pay out for something better. Here's why. . . March 3, 2022 Let me start by saying first that, in principle, I really like this device. It's beautifully designed and relatively easy to setup and use. And if the WD world was perfect, then this would be a five-star review without question. However, as you might have noted with the title of this review, the whole point of having a home NAS is so that you can have a trusted, reliable backup and access of your files. That's where this thing begins to break down in my opinion. I am at present in Spain, visiting my son for a month. Into the second week, the access to my MyCloud Home failed. I could provide you with excruciating specific details, but I'll spare you. Instead of a deep dive, we'll just do a short dip. Deal? The built-in software requires you to create an account on the WD network. Anything that you access from your NAS goes from the device, out to the Internet, through your account via their database and network, and back from them to you over whatever device you are using to access your files--be it your computer, phone, etc. Since owning this NAS from January, 2021, I have suffered from two significant failures due to this system and method of access. First, if you are creating hyperlinks to share access to a file (pretty much like you would for Dropbox for example), you have to click on the file in the WD interface and copy a 'share link' that they generate to your clipboard. Then, you can paste that hyperlink into an email for example. Or, as I use it, on a digital online bulletin board to which I give family and friends access. But, Western Digital's link generating system was down for many hours once and it took me forever to troubleshoot that the problem was with their servers and not really with my NAS hardware. This chat support rep I was working with didn't even know what was going on and their automated server monitoring system that you can see online didn't flag the problem, but should have. Finally, the chat person had me hold for a long time, came back, and told me that it was, indeed, their servers that were failing to generate the links. This happened several months ago, never to be repeated. But, it underscores the inherent problem with relying on the WD network for utilitarian functions that should just be between you and your device, if you get what I mean. So, there's that. Anyway, back to the matter in Spain. I did some research on Google and found out that this is a common enough problem that folks have posted it on forums. You can't access your own NAS files through their network. You can't log onto your own device. And, then when you give the secret code that's on the bottom of the box (It's a 9-digit Alpha code that the WD login dialogue asks you for to find your NAS, like "QXF-5RR-GBS"), the login system comes back and tells you that you need to 'ask the owner to send an invitation to your email.' That's bonkers because I'M the owner! They tell you that the box can drop the first registered account in favor of one of the other accounts. (That's a bug they never warned me about prior to purchasing the device. Now YOU are warned!) The big problem in my case is that I was the ONLY account that was created without any secondary accounts associated with the NAS for it to fall back onto; and now they've acted like I'm simply S.O.L. with all my data. So, as soon as I get home, I'm going to try and figure out how to access the data like you would on just a hard drive and offload it to another drive. I'm hoping that works. But, treachery is defined as "betrayal of trust; deceptive action or nature." Pretty much describes this MyCloud Home NAS situation. My advice is that if you DO decide to purchase one of these (which I totally understand if you do), MAKE SURE that you create one or more secondary accounts so that if it drops the owner account, it will default down to one of the others and you can still access your stuff. That's going to be my plan moving forward if I can actually recover from this. So, that's about the size of it. But my greatest disappointment is with the WD support. Their availability and follow up are pretty good. I mean, they stayed with me on chat for a long time while I obtained the S/N and other numbers remotely from back home over the phone with my wife in Florida, and they waited patiently while rebooting, etc. But in the end, they really offered no hope as the technical issue seemed to finally fall outside the gamut of their mindless support script. I was expecting a follow up contact email with the solution once I provided the debug files, but it's been weeks now and my email is dead silent. So, there it is folks. Once I return home and get my hands on this box, I'll follow up this review with an update. (Maybe it's not as bad as I think it is.) But right now, I'm watching Catalonian TV and unable to access any of my own entertainment from home--right when I need it most. Disappointed!! Well, at least I have Amazon Prime Video, right? UPDATE (As promised): March 27, 2022 Ok. Here's the lowdown. . . Once home, I kept trying to log onto the device through my WD account. Nope. It was exactly as it was from Spain. So, I got on YouTube and watched every relevant video until I understood what was under the hood. The problem with those videos is that there are four clips they warn you about that's holding the two halves together (once you remove the four screws under the two rubber feet), but they don't show you EXACTLY where to find them. There are four white guide studs that LOOK like they could be the clips, but they are only guides. None of the videos were explicit about the locations of the clips or what they looked like and how to depress them, and I ended up breaking them all. Once the first one snapped, it doesn't matter because now the warrantee is voided. (That's all the clips are for anyway. If you want the warrantee to be in force, just don't do what I did--I mean, take it apart.) I followed the other videos on tearing down the device. It's not hard, but a tad bit tedious. Figure on just taking your time. After finally extracting the 4TB WD Red hard drive, I placed it into the Sabrent USB 3.0 SATA Hard Drive Flat Docking Station that I got from Amazon and plugged it into my Windows 10 machine. But, you aren't home yet. You have to download a ten-day trial software (Linux File System for Windows by Paragon) that allows you to read files from a hard drive that's formatted in Linux, which is what this My Cloud device reads and writes in. You must be very careful not to write to the hard drive; only read the files! They are a pain to find and there are no file extensions. They encode the names with scrambled letters and numbers and decode them within the device. You can go by the file sizes to determine which are videos, but picture files are another matter. I renamed each file with the .mp4 extension on my target drive and then watched the beginning of each one to figure out what movie it was. Then I renamed the file to that movie. There's no other way that I could find on the Internets as to how to determine your movie files. Once retrieved, you can put your My Cloud Home back together. Fire it up. Factory reset it. And now, create a new login to it with your WD profile. I back loaded all the movie files onto the device as if it was a brand new one (which it kind of is). Now, it's possible to catalog all your movies again (as if this wasn't enough of a pain already). The way I did it before was to generate a hyperlink for each movie file and then add that to an online bulletin board, listing genres and 'cards' under the genre columns that pertain to the type of film it is, then listing each and every movie and setting the text for the movie title with each respective hyperlink. Then. . . I discovered what PLEX is and that changed my life. The problem with using PLEX with the WD My Cloud Home is that it can't organize your movies nicely. All you get is one library. ONE. It's not the fault of PLEX. It's the WD My Cloud Home app. It sucks. Be that as it may, at present, I'm back up and running after all that. And, I have a fall-back profile registered on the device just in case it somehow loses my login again! (Lesson Learned). But, I'm also backing everything up onto an external 5TB Seagate I got from the big box store. In the future, I plan on making my own NAS. I'm actually thinking that I could use the My Cloud as a "slave" NAS to the new "master" NAS that I am planning to make. You can use an old computer and load it with free software called TruNAS. Follow the YouTubes on this. But, I'm done with EVER buying a WD NAS again. Too much work for too little benefit. You can't even access your files from it within your OWN HOME NETWORK, without the Internet. It's just lame. ... show more
Reviewed in the United States 🇺🇸 on March 3, 2022 by The Rogers'

  • The good and the bad
Capacity: 16TB Style: Duo Drive
After using this for a month, here are my thoughts. The set up is super easy. The network found the device and set it up and ready to use in no time. Adding users was easy and setting them up is easy. Moving photos and backing them up is also easy. Backing up from other cloud services (google) was simple too. The USB in the back of the device is used to backup any USB device you plug into it. The software on mobile device is much better than the desktop (which there really is none). The desktop is really a web portal with even more limited options. Example, on the windows 11 desktop (web portal) I cannot find where to remove a share. On Android I was able to remove a share. The mobile app for Android and iOS is below good but above terrible. It is difficult to organize your photos. Say you have duplicate photos, one from your mobile device and one from Google because you sync both and want to delete the Google version, it is not that easy especially if it is an older photo, like back in 2017. This is because you can go to photos and see 2 exact pictures or video and to find the Google version you need to open each photo and go to info. You can then delete the Google version. If you have several hundred this will take a while. You can go to Google folder but to get to 2017 from 2022 and you can have 1000s of photos, it will take a long time to scroll as there is not date selection at the folder level. The search is virtually useless especially if your used to Google photo search. In summary, it does the back up but hard to organize. Just think of a box of photos and as you take a pic it get thrown into a box. When you want to find a photo you can dig thru the box and know that the photos was thrown in there on top of each other so the further down the box you go the older the photo. Side note, I got the 8tb dual version 16tb but used in raid1 (mirror) mode. Wondering if I can get the smaller dual version and buy 2 10tb wd nas drive. Would have been a lot cheaper and more storage. ... show more
Reviewed in the United States 🇺🇸 on November 24, 2022 by Unhappy Consumer

  • Better Than My Cloud OS 5
Capacity: 8TB Style: Single Drive
At first I was contemplating just swapping my 3tb hd my cloud to up to a larger HD. I was so glad I went this route. This newer my cloud software is what we all wish os 5 was and more. First off I like to plug a usb hard drive into my devices and make a backup of that specific hard drive. You can do that so much quicker now. Once it is all copied I will update my hard drive with weekly data , connect it and hit " copy from usb drive" and it will copy the new data only in a couple minutes without over writting any of the other. This software allows you to bring up the my cloud drive like an attached drive to the computer and you can even access the hard drive out of the network. Best part is there is zero lag and it is even faster than using a usb attached hard drive. I was even able to drop files from explorer to my virtual dj players and dj like I was using an internal hard drive, ONLY FASTER!! The mobile version is bug free and smooth as glass allowing me to search id3 data at literally the snap of a finger. Only thing is you will not be able to access the attached usb drive through the ui, but for me that is unnecessary. You can drop data from any drive attached to your computer to the cloud drive ( no subscriptions necessary). Also, there is no need to use a usb hard drive to move it, but this is my preference. Worth every penny and more!!! ... show more
Reviewed in the United States 🇺🇸 on February 25, 2023 by Kevin Fahler

  • Nice item
Capacity: 4TB Style: Single Drive
Nice item, small and compact. Very easy to set up, but WD sometimes have server problems on the website. I like it.
Reviewed in the United States 🇺🇸 on April 15, 2023 by Gian Pietracatella

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