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TickTalk

TickTalk 4 Kids Safe Smart Watch Phone - 4G LTE, Talk/Text, Video Calling, GPS Tracker, Free Music Streaming, Dual Cameras, SOS & 911, Reminders, Full Parental Control, Ideal for Child Safety

Based on 2,306 reviews
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$199.99
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At a glance

Condition
New
Color
AT&T-Blue TickTalk
Model
TickTalk 4
Storage
8 GB
Screen size
1.54 in
Dimensions
3.4 x 3.4 x 4.2 in
Weight
7 oz

Features 5

  • STAY CONNECTED: With video calling, voice calling, Wi-Fi calling, Talk-To-Text and preset text responses, voice messages, photos, emojis, and GIFs, your child never runs out of ways to stay connected with their favorite people.
  • STAY SAFE: With accurate GPS location tracking, emergency SOS, and 20+ parental controls, TickTalk 4 is a great gift for boys and girls between the ages of 5-12 years old. Parents can also approve all watch contacts, block unknown numbers, and more in our parental control app.
  • STAY EXPRESSIVE: With 2x 5-megapixel cameras with photo and video, share double the selfies and snapshots. Choose between individual and group messages and chats to send Talk-To-Text messages, preset responses, GIFs, emojis, and voice recordings in our Secure Messaging Center.
  • STAY ON TASK: Set daily step goals with our Activity Tracker to encourage a healthy lifestyle. Keep your child focused with Reminders and Do Not Disturb Class Mode to build better habits at an early age.

Specs 8

Product Dimensions 3.4 x 3.4 x 4.2 inches
Item Weight 7 ounces
Item model number TickTalk 4
Batteries 1 Lithium Polymer batteries required. (included)
Manufacturer TickTalk Tech
Country of Origin China
Standing screen display size 1.54 Inches
Memory Storage Capacity 8 GB

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Top Amazon Reviews

Very happy overall with the watch function and TickTalk Customer Service
Color: AT&T-Pink TickTalk
Review Image by Christina Haughton Christina Haughton
Review Image by Christina Haughton Christina Haughton
Review Image by Christina Haughton Christina Haughton
Review Image by Christina Haughton Christina Haughton
*Initial Review* I ordered the TickTalk 4 smartwatch (in pink) over Christmas for my 8-year-old daughter who is becoming much more independent and participating in many after school activities. I settled on the TickTalk 4 after comparing and contrasting many features and reviews on similar products. My review is in 2 parts- The Great and Less than great- and is not sponsored in any way by TickTalk or Amazon. First picture is the replacement watch in all of its glory. Second picture is the original watch- where the face has a bubble. Third and Fourth pictures are of the band break. The Great: The overall functionality of the watch has been pretty great, given a few small things mentioned later in this review. -The battery life has been super impressive, especially given that my kiddo uses the included iheart radio and face talk features for hours on end. - Call clarity and connectivity are rock solid on both ends. The speaker on the watch gets pretty loud without losing clarity which is great. -I was also impressed with both cameras, which take nicer pictures than I was expecting from a smartwatch. - The Greeting Cards are super cute- I only wish there were more for her to choose from- but that doesn't stop her from sending what's currently available anyway. :) - If you need a water-resistant watch, this one is it! Being from Michigan it was almost inevitable that this poor device was going to get dropped into either snow or a lake at some point. I'm happy to say that it has survived 3+ snow dives and one trip into the shower with no damage at all! -The parental controls are super easy with lots of great features- I particularly love the Do Not Disturb mode for setting during school hours, the ability to turn of the "power-off" button on the watch and the "firewall" feature to block unauthorized numbers from calling her. - Customer Service!!! You'll see next that the watch I have currently is a replacement- but let me tell you that TickTalk's customer service is AWESOME! The response time was really fast when I messaged them through the website and when I called their support line I was greeted by a live person who was very knowledgeable and able to answer all of my questions. *I also want to say that Amazon's Customer service was really great helping me return the damaged watch. The whole process was 100% hassle-free and they rush-shipped me the replacement, at no charge, which came a whole day earlier than anticipated! The Less than Great: I was a little disappointed when the watch arrived, and I first opened it. There was a small flaw in the lower right corner of the screen, not a crack, but more like a bubble. At the time I said "oh well" since the blemish didn't seem to impact functionality (and because taking away a present on Christmas wasn't going to happen lol). - Location accuracy is a little off, but not terribly so. I often find when at home that my daughter's location is assigned 50+ feet away at the gas station across the street instead of the "within 10 ft" advertised. - Slow text messaging has been the worst problem and is my largest complaint. Even though I have followed all of TickTalk's suggestions on improving messaging reception, I still do not get text message notifications until much later than the message was sent, or until I physically open the app, which is sometimes hours later. :( - FaceTalk and Group messaging can only be done with users who download the app and are approved as users. The FaceTalk feature was one of the main purchasing points for me as much of our family lives quite far away, so I was disappointed to learn that it only works if the other party has downloaded the TickTalk app. Little girl is pretty disappointed that she cannot FaceTalk with her friends who have "normal" video call capable devices :( I am really hoping that they will be able to expand this feature, without downloading the app, to those who are already parent approved contacts. -The screen size is great, but the housing is a little bulky and the band could use quite a bit more flexibility. -I expected this to be a little more "Kid-Proof" as advertised. After a month of normal use the watch band broke off as she was putting it on. The location of the break was on an area of the housing, which wouldn't allow for a simple band replacement. Based on other reviews seen on both Amazon and the TickTalk website, this seems to be a manufacturing issue that I believe could be fixed by creating a pivoting joint instead of the band being fixed directly to the unit. I contacted both Amazon and TickTalk regarding this issue and both were amazing to work with- immediately offering to replace the watch. Overall- this has been a great product and I wouldn't hesitate on purchasing again, even with some of the flaws. Being connected and knowing that she is safe in so many ways has made this purchase more than worth it. Thanks for the peace of mind TickTalk! *Initial Review Above; The following addition is the 2nd addenda of this review to replace misinformation. All misrepresented information has been redacted. - This edit is posted to the bottom of the initial review, as my original thoughts/feelings about the TickTalk 4 smartwatch remain unchanged and should be the true considering factors for making this purchase. :) Well, I need to add this edit my review. The replacement TickTalk 4 smartwatch from Amazon lasted ONE wear before the band broke at the housing in the same spot as the last one. I called TickTalk customer service directly this time and was assisted by *Nora (aliases used for privacy purposes as I forgot to ask permission to use their name in this review). *Nora advised me that since my last issue (2nd broken watch band/housing), Amazon has been notified about the faulty product batch received/sent out over the holiday season and that they (Amazon & TickTalk both) have since pulled the defective watches associated with this issue. I have also been assured that Amazon has since replaced the faulty batch with verified defect-free products. In addition to my call, I also received an email from *Tory, the Customer Service Manager at TickTalk who clarified some previously misrepresented information (from my perspective understanding, not their fault) and further assuring me that this issue has been corrected. I cannot express enough how impressed I am with their customer service taking the time to reach out, instead of waiting to react. Kudos to Amazon and TickTalk for being so understanding, helpful and WILLING (wish I could bold and double underline this as it is so uncommon these days!) to correct this issue for their customers with no hassle. I remain 100% completely impressed with the stellar customer service that TickTalk has provided, *Nora particularly, as well as their continued support in resolving this issue with a new, verified defect-free watch at no expense- including shipping costs. I was emailed a return label within 24 hours of my call and am excited to receive the new watch in the coming weeks. Once I have received this and verified for myself, I will update my star review to its original 4 status. :) Here's to hoping that the third time is the charm! ... show more
Reviewed in the United States on February 3, 2023 by Christina Haughton Christina Haughton
Despite a few understandable shortcomings, I love it
Color: AT&T-Pink TickTalk
I bought the phone for my granddaughter and spent several hours setting it up and learning all of the features of the phone and the parental control app. Set up was a bit frustrating but not unusually so for this type of device. I eventually completed the setup, choosing the Basic Plan, and successfully paired the watch with my phone and then my wife's phone. Initially, the location tracking was off by hundreds of miles, but customer support promptly fixed the problem with an adjustment on the GPS server side. I've had no other major issues, but I'll discuss a few minor issues. Location accuracy is not everything I expect from a GPS device, but it works as advertised. Apparently, the location is often based on nearby public wifi rather than the location of the phone itself. I don't know if that's usual for GPS devices, but my phone seems a bit more accurate. The reported location is within the 100 or so feet advertised in the urban/suburban settings I've tested, and I'm happy enough with it, but I wonder whether the tracking feature works in a remote setting far from any public wifi router or cell tower. Would it still track the location every ten minutes even if I can't monitor it from the app? I haven't tested. My first test of the location history feature seemed to fail, but the documentation warns that the route history feature only enables after a long enough history is accumulated. I took the watch downtown and skated around to test and found no history an hour later, but the history did appear the next day. I assume that recent history will now appear in the app more rapidly, but I haven't retested it. Battery life with modest use seems to be a day or so, but I expect my granddaughter to stream music and use facetalk much more than I have, so I'm not sure it'll last a day. The phone's screen dims and then turns off to save the battery, but the timeout can be frustratingly rapid. I enabled both battery-consuming features, continuous location tracking, and continuous wifi connection. Reestablishing the wifi connection automatically affects battery life significantly if the phone loses wifi frequently, but I also have facetalk limited to a wifi connection to save on data, so the tradeoff seems worth it. The snap-on charger works well, but my granddaughter will likely lose it if she carries it with her, so the optional charging stand seems a good investment (or a good reason to write a review). The display is difficult to read in bright sunlight. The difficulty is not unusual so for this type of device, but it's more acute because the screen is so small. I can't read the watch face outside without finding a shady spot. I don't fault the manufacturer, but it's worth noting. The watch face is analog and has no digital readout of the time (as in "11:49 AM"). My aging eyes prefer a digital readout. I have significant trouble using the alpha-numeric keys to enter a wifi password. Specifically, pressing Caps Lock to enter an upper case character is very frustrating because the key is so close to the edge of the watch or because my fingers are too fat or both, but I finally managed to do it. I dread using this keypad, but it seems to be used only for wifi passwords. Would be nice if I could set up a wifi connection from the parental control app. I started searching for a location tracker because we're taking our granddaughter on a trip to Europe next month. I wasn't looking for a phone initially, but TickTalk quickly won me over. Unfortunately, the Red Pocket SIM card only works in North America. I will investigate using a different SIM card and mobile service plan temporarily, but it would be nice if I could pay for temporary, European coverage using the Red Pocket plans. I haven't asked customer support about this possibility yet. If I don't find a solution, I may also try Apple AirTag, but I don't regret buying the phone. The phone pairs easily to my Bluetooth earbuds, but my granddaughter would lose them. She has larger headphones, but they're wired. A headphone jack would be nice, but I understand the size constraint. Overall, I'm very happy with my purchase and have no trouble awarding five stars. I'm tempted to ask TickTalk if they'll offer a version for adults. The price of the Basic Plan is unbeatable. ... show more
Reviewed in the United States on June 11, 2023 by Martin Brock
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