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Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones - Black (Renewed)

  • Based on 1,416 reviews
Condition: Refurbished - Excellent
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Availability: Only 4 left in stock, order soon!
Fulfilled by Secondipity

Arrives Thursday, Oct 16
Order within 1 hour and 12 minutes
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Features

  • This Certified Refurbished product is manufacturer refurbished, shows limited or no wear, and includes all original accessories plus a 90-day limited hardware warranty.
  • An updated design relieves pressure for long-lasting comfort.
  • A proximity sensor in the earcups can detect whether or not youre wearing your headphones, pausing your content when you remove your headphones from your head and resuming playback when you put them back on.
  • Touch sensor controls can pause, play, skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • Touch sensor controls to pause, play, skip tracks, control volume, activate your voice assistant, and answer phone calls.

Description

Sony's intelligent industry-leading noise canceling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear.

Brand: Sony


Color: Black


Ear Placement: Over Ear


Form Factor: Over Ear


Impedance: 16 Ohm


Noise Control: Active Noise Cancellation


Headphones Jack: 3.5 mm Jack


Model Name: CRT3SNWH1000XM4B


Connectivity Technology: Wireless


Wireless Communication Technology: Bluetooth


Included Components: Carry Case,Cable


Age Range (Description): Adult


Material: Foamed Urethane


Specific Uses For Product: Music


Charging Time: 30 Hours


Recommended Uses For Product: Calling


Compatible Devices: Bluetooth-enabled devices


Control Type: control,touch


Cable Feature: Detachable


Item Weight: 1 Pounds


Water Resistance Level: Not Water Resistant


Frequency Range: 4Hz - 40,000Hz


Unit Count: 1 Count


Style: Modern


Control Method: Touch, Voice


Number of Items: 1


Battery Life: 3E+1 Hours


Audio Driver Type: Dynamic Driver


Bluetooth Version: 5.0


Carrying Case Color: Black


Earpiece Shape: over-ear


Series Number: 1000


UPC: 649661061304


Input Device Interface: Bluetooth


Generation: 4


Special Feature: Adaptive Sound Control provides a personalized listening experience, Industry-leading noise canceling with Dual Noise Sensor technology, Seamless multiple-device pairing, Speak-to-chat technology automatically reduces volume during conversations, Superior call quality with precise voice pickup, Touch Sensor controls, Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback), Updated design relieves pressure for long-lasting comfort, Wearing detection pauses playback when headphones are removed


Manufacturer: Sony


Product Dimensions: 8.5 x 7.99 x 2.99 inches


Item Weight: 1 pounds


Item model number: CRT3SNWH1000XM4B


Batteries: 1 Lithium Polymer batteries required.


Is Discontinued By Manufacturer: No


Date First Available: September 3, 2020


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Thursday, Oct 16

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews


  • Very good head phones
Sounds great and the noise cancellation is pretty good battery life is good aswell
Reviewed in the United States on September 10, 2025 by Edwin A.

  • Clean Sound, Great Price, and Solid Protection Plan!
Wasn’t expecting these to sound this clean. The bass is definitely there, but it’s not overhyped or muddy — just tight and balanced. Mids and highs are crisp too, which is what I really wanted. Everything comes through nice and clear without getting drowned out. I scored these at nearly half off — crazy deal. And because I saved that much, I had enough left to grab the Protect Plus 3-Year Plan. That covers accidental drops, spills, and even mechanical/electrical breakdowns after the manufacturer warranty ends. If something goes sideways, they repair or replace it — no drama. For headphones I’m using daily, that kind of peace of mind is a no-brainer. Mic quality is surprisingly solid too. I’ve used it for calls, Discord, and meetings — everyone said I came through clear without that muffled or cheap Bluetooth mic sound. Not studio quality, but way better than I expected for this price. They’re lightweight and super comfortable — no clamp fatigue, even after long sessions. I’ve worn these for hours at a time without needing a break. One feature I really like is the ability to stay connected to both my phone and my PC at the same time. No need to keep switching back and forth — it just handles both seamlessly. I can take a call on my phone, then go right back to music or Zoom on my desktop without touching anything. Bluetooth vs wired? Here’s how it works: when you use them over Bluetooth, you get everything — active noise cancelling (ANC), transparency/ambient mode, touch controls, built-in mic, auto on/off, and voice assistant support. But the second you plug in a 3.5mm cable, the headphones switch to passive mode — meaning all of that shuts off. No ANC, no transparency mode, no touch controls, no mic, no auto on/off. You basically just get basic wired audio like old-school headphones. It still works in a pinch, but you're giving up all the smart features. That’s why I mostly roll wireless — it’s just a better experience. Battery life is excellent — I’ve been getting about 40 hours with ANC off, and 30+ hours with it on. It charges back to full in around 2 hours. Plus, it’s got auto on/off when you unfold or fold the headphones, which helps conserve battery and adds to that premium feel. Bottom line — clean sound, smart features, solid mic, long battery life, lightweight and comfy, and backed by a strong warranty. And at nearly 50% off? No regrets. If you see it on sale, jump on it. ... show more
Reviewed in the United States on March 28, 2025 by DJ ELITE (@TheRealDjElite)

  • Very comfortable and just big enough for my head. essential for air travel
Sound is amazing and everything else about the feel while wearing these headphones supports that. My head is just above average size for a male and I have to extend the band all the way out so these may not fit my larger noggin friends. I wear these all day for work and have no complaints of comfort. I have switched to using a separate microphone for audio quality while working as the "headset mode" of these and others in this category degrades the audio quality and the mic quality is honestly just "OK." For this reason I have disabled the "headset" input and output so my computer can use the "Headphones" as the output and I can use an audio interface or a simple USB mic for my input. with this setup, my input quality is unbeatable, and I get the benefit of the premium sound quality of these headphones as well. When connected to my phone I just have to deal with the degraded quality for phone calls and the audio auto switches when listening to music/videos/etc. controls take a little to get used to and activating Siri has been the hardest for me, but honestly not too bad since I really don't use this feature very often. I have used these headphones on airplanes multiple times now and I find myself just wearing them without any audio just for the comfort and noise cancelling effect. I am always shocked at how loud the plane is when I take them off to give my drink order (1st world problem...?). love these headphones and would recommend them to anyone. ... show more
Reviewed in the United States on July 22, 2021 by alec stanley

  • Great headphones at a great price
The headphones came in a sealed box- looks like factory sealed. Came with all apparently original accessories and documentation. No flaws on the headphones. If this hadn't been sold as renewed I would have thought it was brand new. The headphones replace a cheaper Cowin set- they were ok but the difference in sound is quite clearly better with the Sony. Battery charged to full in under 3 hours. The only issue I had was with using the headphones via bluetooth on my computer (Dell Inspiron 15 7000), there was some stuttering- none at all when using my Samsung Android phone. Searching the internet I saw that others had this problem. It could be because I use wireless mouse and keyboard, although there was no issue with the Cowin or another set of older Sony M3 headphones, seems to be particular to the M4. This doesn't happen if I use the computer bluetooth while simultaneously connecting the phone bluetooth- go figure. Also can use wired to computer with no issue. Anyway, overall I think these are great headphones. Update 03/06/22: Another solution to the bluetooth stuttering problem, go into sound settings and change "Choose your input device" from "microphone" to "headset" this seems to help. Still loving the sound. ... show more
Reviewed in the United States on February 27, 2022 by talkinghead

  • Up to standards as the new ones
I had an original pair I got from Target about 3 1/2 years ago, and then a part on the side broke, not keeping the ear still. So i decided to give a refurbished brand an option of the same type of pair. I’ve had this pair for awhile now. There’s a few things I’ve noticed. For the most part, Comfort Level: 10/10 (same as the original pair I had) but if you aren’t use to over the head headphones it may be 8-9 /10 for you. Sound quality 10/10 ( like before, same quality as the original ones I had which were new, not refurbished), the only problem I’ve had with these head phones is that it’ll disconnect every now and then. I’m not sure if it’s because I have two devices connected to it. Usually it can go back and fourth without me having to re connect it to my iPad and I phone. But even with my blue tooth off on my iPad, sometimes it’ll just disconnect. I don’t like that! It doesn’t happen often but enough to notice the annoyance. Over all though I’d definitely give it a 9/10 - 9 1/2 /10 ... show more
Reviewed in the United States on August 25, 2025 by Destinee

  • Great product
My son loves these. Work well. Noise cancelation also works great.
Reviewed in the United States on August 14, 2025 by Amazon Customer

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