Sony WF-1000XM4 Industry Leading Noise Canceling Truly Wireless Earbud Headphones with Alexa Built-in, Silver
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Availability:
In Stock.
Arrives
May 1 – May 5
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Color: Silver
Features
- Industry-leading noise canceling bluetooth earbuds with the new Integrated Processor V1.Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears.Battery Charge Time : Approx. 1.5 hrs. Battery Life (continuous music playback time)Max. 8 hrs (NC On) / Max. 12 hrs (NC Off)..Magnet : High-power neodymium magnets
- Product Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears
- Exceptional sound quality with new Integrated Processor V1 and supporting LDAC codec.
- Crystal-clear call quality, beamforming microphone and a bone-conduction sensor provide clear voice detection even in noisy environments.Note:If you face issue in Bluetooth connectivity please turn off the Bluetooth function for a couple of minutes, then turn it back on
- Speak-to-chat technology automatically reduces volume during conversations
- IPX4 Water resistance
- Easy wireless charging with Qi technology
- Ergonomic surface design for stable fit
Description
WF-1000XM4 True Wireless Earphones. Take the next step in truly wireless noise canceling performance and exceptional sound quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call quality, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, the WF-1000XM4 Truly Wireless Bluetooth Earbuds are unlike any other before them. Sound quality with High- Resolution Audio Wireless.
Brand: Sony
Color: Silver
Ear Placement: In Ear
Form Factor: In Ear
Noise Control: Active Noise Cancellation
Brand Name: Sony
Model Number: WF1000XM4/S
Model Name: WF-1000XM4
Built-In Media: Cable, Eartip, User Manual, Wireless Charging Case
Age Range Description: Adult
Warranty Description: 1 year
Customer Package Type: Operating Instruction, Instruction Manual, USB Cable
Number of Items: 1
UPC: 027242921092
Manufacturer: SONY
Item Type Name: EARBUDS
Is Autographed: No
Headphones Ear Placement: In Ear
Headphone Folding Features: In Ear
Earpiece Shape: Angled/Curved design with rounded tip
Color: Silver
Style Name: In-ear
Theme: Video Game
Subject Character: alex
Item Weight: 1.4 Ounces
Carrying Case Weight: 1.5 Ounces
Unit Count: 1.0 Count
Noise Control: Active Noise Cancellation
Frequency Response: 20 Hz
Sensitivity: 72 dB
Audio Driver Type: Dynamic Driver
Frequency Range: 20 Hz - 20,000 Hz
Enclosure Material: Neodymium
Specific Uses For Product: Audio
Antenna Location: Exercising, Gaming, Recording, Running, Skateboarding
Compatible Devices: Bluetooth-enabled devices, LDAC-compatible devices
Cable Features: Without Cable
Water Resistance Level: Water Resistant
Carrying Case Material: Plastic or Silicone
Additional Features: Microphone Included, Sweatproof
Total USB 2.0 Ports: 1
Headphone Jack: No Jack
Connectivity Technology: Wireless
Wireless Technology: Bluetooth, True Wireless
Bluetooth Range: 10 Meters
Bluetooth Version: 5.2
Control Type: Noise Control
Control Method: Touch
Controller Type: Touch
Battery Charge Time: 1.5 Hours
Battery Average Life: 8 Hour
Carrying Case Battery Charging Time: 180 Minutes
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
May 1 – May 5
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Color: Black
These were expensive but when it comes to sound quality and noise cancelling, I don’t want to cheap out and these didn’t disappoint (I think I bought these at full price too at something like 300$). The noise cancelling honestly feels like magic when I turn it on. It still gives me goosebumps. I've used these earbuds nearly every day for like the last year and a half and have had zero regrets in buying them. Pros: Fantastic sound quality, comfortable fit (I've forgotten I was wearing them on occasion), magic noise cancelling, long battery life, durable earbuds, easy touch controls, outside noise isn't blocked at all when ANC is off so others are still easily heard and understood, sound profiles with the app are pretty easy to play around with and offer some good customization. Cons: Foam ear-tips can get really nasty if used at the gym or for extended periods without taking the time to clean them thoroughly, charging case build quality isn't great (creeky plastic and has some give where others are much more solid feeling), possible bluetooth interference from time to time, simultaneous dual device connection isn't really a thing despite the marketing, no tracking method on the case is a bit of a bummer for earbuds this expensive. I’ll jump into the aspects I disliked since they’re easier to write about. I’d tried beats before these and while I also liked those (and at their price points, they are quite competitive) I found these to have superior noise cancelling and were a bit more comfortable to wear for extended periods. I don’t think they’re the most comfortable earbuds I’ve ever used and frankly, if they were any less comfortable I would have returned them and repurchased the beat fit pro’s I’d originally bought and saved a hundred dollars. I did find the Sony pair to be the more comfortable of the two hence why I stuck with them. I think the issue I have with them is that they’re just a bit large and it can be difficult to feel exactly how they’re supposed to sit in your ear. The way you see them pictured isn’t very comfortable for me so I don’t feel like I’m necessarily wearing them “correctly” but they don’t fall out during my gym time and they don’t look like I’m wearing them the wrong way so it’s really just a nitpick. They don’t sit as flush with my ear as I’d have liked. They look fine though in the mirror. I don’t feel self conscious while wearing them in public which I’d worried about when seeing how large they were. *That could make the difference for you if you like to wear earbuds to get some peace and quiet and get a nap in since they’ll be pushing against your pillow and that’ll get uncomfortable very quickly. The ear tip pieces are not the typical silicon material you find on nearly every other set of earbuds, they’re like a type of memory foam. I assume they chose this material to help with the noise cancellation and I’m sure it does provide a better seal between your ear and the outside world but in I’m opinion, silicon would have been better. Reason being that they’re very difficult to clean off the earwax inevitably gets on them. I clean my ears often and you’d think I never did if you caught a glimpse of my earbuds. For whatever reason, the wax really sticks to the foam and it’s difficult to remove. I damaged one of the tips trying to clean it, they aren’t the most durable things. I ended up removing the silicon ear tips from an older pair of earbuds and using them to replace the memory foam tips. I found them to be more comfortable to wear, easier to get a good fit in the ear, and faaaar easier to clean. The degradation of the noise cancellation wasn’t *that* significant. I did flip between the two types of tips a few times to see the difference and it wasn’t much. It’s a personal preference really, I don’t think the tiny loss in noise cancellation outweighs the easier cleaning. **Edit from future me* Good god, please use silicon ear tips. I made the mistake of squeezing a foam ear tip and I discovered that they act just like little sponges where they absorb all the sweat and ear wax that gets near enough. Wiping them down isn't good enough with foam tips.. you have to literally wring them out and wow was that disgusting. That's with *any* foam ear tips though, not specific to these earbuds. I haven’t really messed around with the equalizer settings all that much. I found a suggested setting on YouTube and tried it out and have since increased the bass some but have left the other settings as they were. It’s pretty easy to change them if you’re into that. Battery life seems great. They haven’t died on me yet and I’ve used them for several hours in a session before when I’d listen to podcasts or use them at home to game with. My advice, try the beats pro fit before jumping up to these. Those had great sound quality and noise cancellation but the little silicon but that holds it in your ear became really uncomfortable for me after half an hour or so. If that doesn’t bother you, then you can probably save yourself the hundred dollars and get those instead. I don’t think the improvements in sound quality and noise suppression on the Sony’s is worth another hundred dollars. But again, these are great earbuds and if you’re willing to spend the money, you’ll get fantastic sound, noise cancellation, and a tolerably comfortable fit. Whether or not that’s worth 50% more for over the competition that has almost the same sound quality is up to you. ***Update*** 1 year and some months later I still recommend these headphones. A year on and they're still fanastic for me but there are a few small issues that have cropped up that I'm not sure existed earlier on in my use with them. The most annoying of which is that I will periodically just lose the sound while gaming for a period of 10 seconds or so. It sounds a bit like that trope where someone's pretending they're going through a tunnel and losing the signal so I wonder if I'm getting some kind of bluetooth interference from another piece of tech in my apartment building. It's not an issue that ruins the product or anything but on occasion I have gotten frustrated with it enough that I took them out and used my wired headset for the remainder of my game session. I think another thing to note with these earbuds is that they're easy to drop and the way they fit into the case often means you'll have to pick them back up because you tried to put them in the wrong side. I'm a cluts so naturally have dropped them dozens of times and on hard surfaces but despite that they still work (nearly) flawlessly. The other issue I have with them is that they're marketed as being capable of being connected to two devices simultaneously when in reality, they're really not. You have to jump through too many hoops for this feature to actually work like it's advertised to. It's not a deal breaker but it does mean that if you use them with multiple devices you'll have an extra step to go through to connect them since they'll often end up paired with the wrong one. Disappointing and inconvenient but again, not a deal breaker. They're still great earbuds.
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Reviewed in the United States on November 5, 2022 by Connor
Color: Black
These earphones—when they work—are very good. The battery life is great. And they fit in my ears and stay in surprisingly well. It’s disappointing that Sony doesn’t offer wider codec support: e.g. any of the aptX codec family. The charger case is an abomination, having apparently been designed with a rubberized coating specifically engineered to rub off as easily as possible and become ugly after mere days of non-abusive use (literally just resting in a pocket with no keys). The mere fact that companies sell the equivalent of cell phone cases for these things is an indictment in itself. At least Sony improved upon the XM3 charger case by realizing that it might in fact actually be useful to have a flat bottom so that the stupid thing can actually sit upright and be used in a somewhat non-idiotic upright manner. I don’t know what they were thinking with the XM3 design. Okay, now it’s time to discuss “crippling hardware problems in Sony’s various noise-cancelling headphones that they refuse to acknowledge or fix despite those issues being widely reported and known about for multiple years”. I noticed that whenever I enabled ANC (noise cancelling), the right earbud would continually make an odd constant noise: kind of like static, or wind noise, or that weird sound you hear in your ears sometimes after swimming for too long. No amount of troubleshooting would alleviate the problem with the right earbud. I tried everything. So, the only option was to literally get a replacement for the entire set of earphones. Wonderful. What’s particularly obnoxious about this, is that across the Internet, many many people on forums and support boards are aware of this widespread problem. It affects, at the very least, this product (WF-1000XM4), as well as the last two generations of over-ear noise cancelling headphones (WH-1000XM3 and WH-1000XM4), and possibly other products too. Yet, Sony never acknowledges the problem or fixes the underlying issue. It even spans across distinct models of headphones released at different times with a redesign in between! (WH-1000XM3 to WH-1000XM4) I guess they didn’t think fixing this issue was worth including in that redesign. For whatever reason, Sony would rather users be baffled about the problem and eventually have to go through a product replacement, than to put a simple freaking knowledge base article on their website acknowledging and describing the problem, and then actually FIX the problem (whether it be via a hardware change, or a firmware update, or whatever). No; Sony would prefer that users are forced to cast about to third-party forums to even find out that this is a common problem. And then for all the customers who had it happen outside of warranty coverage, it’s up to random people on the Internet to discover for them that—at least for the over-ear headphones—literally shoving a silica gel desiccant pack somewhere inside the headphones seems to alleviate the issue in many cases. (No, I did not just make that up. That is literally the community-recommended fix. And it’s obviously infeasible for the true wireless earbuds like WF-1000XM4.) “Industry Leaders” don’t pull this kind of crap. Sony needs to step up their quality control, pull their heads out of their respective dark resting places, and actually acknowledge problems like this one and at the very least *attempt* to do something to resolve the design flaw itself, instead of ignoring customers on their support forum and continuing to manufacture the same broken junk when they *know* it’s broken. UPDATE (Nov 2022): After just under a year of owning my actually-working set of XM4’s, the right-side earphone very suddenly lost a tremendous amount of battery life (down to, at best, maybe ~33% the battery life of the left earphone) and also started to become noticeably hot after charging. Fortunately I was still just barely within the 1-year limited warranty period, so I filed a warranty claim and Sony was willing to provide a full product replacement. Unfortunately they do not offer any sort of “advance replacement” (many companies offer this: basically they send you the replacement product first and then you send back the defective unit once you get the replacement one), so I had to go a few weeks on backup headphones, which was annoying. They did at least provide free return shipping though, so there’s that. Not very confidence-inspiring to have this sort of sudden problem arise after under a year. Most likely it’s a problem with the lithium ion battery in the earphone going bad suddenly; or possibly the charging circuitry in the case lost its mind and started doing something like over-charging the earphone battery past the maximum point, or short-circuiting it and over-discharging it, or something of that nature. EARWAX ISSUES! Another thing that had started to substantially bother me by this point, is earwax problems. I personally have white-person-type “wet” type earwax (orange and gooey); due to a genetic quirk, the vast majority of Asians have “dry” type earwax (not as orange and more flaky, rather than gooey/liquidy). I am starting to think that Sony, being a Japanese company, may make design decisions that unintentionally presuppose dry-type earwax (since I imagine almost everyone at Sony HQ has that type of earwax). So here’s what the earwax problem is. I don’t have excessive amounts of earwax, and I do a pretty good job of keeping my ears clean. Nevertheless, I have that orange gooey/liquidy type of earwax. I need to digress for a moment to explain some parts of the earphones so this will make sense. The “business end” of the earphones (the part where the sound comes out) is sort of a tube, jutting out from the body of the earphone; and that tube contains a little cylindrical piece of dark gray foam (which I will call the “plug”, since I never could figure out its official technical name). Note that the foam earphone tips (small/medium/large) are a distinct thing from the “plug”; the tips are the vaguely-donut-shaped bits that fit around the tube and seal up against your ear canal. Okay so here’s what happens: when the earphones are properly in my ears (nice and tight, not loose and letting in extra outside sound etc), the end of the foam “plug” is maybe only a couple millimeters recessed relative to the end of the foam earphone “tip”. And what happens is that my gooey/liquid type earwax basically soaks into the “plug” foam as if it was a sponge. (Yeah, it sounds gross, but that’s just what happens.) And at a certain point I started being concerned about why one of my earphones was noticeably quieter than the other. Turns out, the earwax soaking into the foam “plug” like a sponge fills the tiny holes in the foam, reducing and eventually even blocking sound from coming through. So what I learned that I had to do as a basic maintenance step, once a week or thereabouts, is to take off the earphone tips; use a toothpick or other pointy object to “grab” the end of the “plug” foam cylinder; stretch it out the end of the “sound tube” as much as feasible without ripping the glue that secures it at the base of the tube; and then “wring out” the stretched-out “plug” as if it was a sponge by squishing it inside a tissue. The tissue would always show a decent amount of orangey liquid absorbable after doing this. And then I’d stuff the “plug” back into the sound tube, put the tips back on, and any reduction in volume would be mitigated. The problem with all of this is that NOWHERE in any of Sony’s manuals or online documentation or anything, is there ANY mention of this issue (let alone an official procedure for the approved way to clean it out). It seems clear that Sony simply never even considered the possibility that this might be a problem for non-Asians who don’t have dry-type earwax. Yet I discovered that this was the problem I was having, as well as the way to fix it, based on forum posts by community members complaining of reduced volume who eventually DID figure out the situation (totally separate from Sony). And unfortunately, stretching/pulling on the foam “plug” to get it out far enough to where you can squeeze out any soaked-up earwax is very clearly something which was never intended to be done by product users, and risks detaching (and maybe even losing) that important little piece of protective foam which is merely held in place by a tiny dab of glue at the base of the sound tube and can’t be reattached if the glue connection is broken. So, if your genetics are such that your ears have that annoying sticky gooey “wet-type” earwax rather than the flaky “dry-type” earwax, it’s likely that you may encounter reductions in volume from time to time that can only really be resolved by stretching that foam “plug” out and wringing it, which is (a) something you’re unlikely to realize is even the problem/solution at all in the first place unless you get lucky and find a forum post or this review or whatever that mentions it; (b) an annoying and arguably gross thing to need to do as regular maintenance; and (c) something that Sony clearly never anticipated that end users would need to do, and which may very well result in the “plug” breaking free and becoming lost, which is almost certainly something they would consider user-inflicted damage based on improper maintenance (because the maintenance procedures in the product documentation don’t seem to even consider you’d ever need to do anything like this and the product clearly wasn’t designed with it in mind). So, beware the dreaded earwax sponge effect and the issues it presents.
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Reviewed in the United States on December 29, 2021 by Justin G