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Silhouette Cameo 4 Plus 15 Inch Version - 15" Cutting Mat, Power cords, Built in Roll Feeder, Silhouette Studio Software
Silhouette Cameo 4 Plus 15 Inch Version - 15" Cutting Mat, Power cords, Built in Roll Feeder, Silhouette Studio Software

Silhouette Cameo 4 Plus 15 Inch Version - 15" Cutting Mat, Power cords, Built in Roll Feeder, Silhouette Studio Software

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Silhouette Cameo 4 Plus 15 Inch Version - 15" Cutting Mat, Power cords, Built in Roll Feeder, Silhouette Studio Software
Silhouette Cameo 4 Plus 15 Inch Version - 15" Cutting Mat, Power cords, Built in Roll Feeder, Silhouette Studio Software
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Features

  • The Silhouette Cameo Plus is a larger version of the Cameo 4 desktop cutting machine. It can accommodate material widths of up to 15 inches and lets you make precision cuts in vinyl, cardstock, fabric, and more. Conveniently stored in the machine's compact pull-out drawer is a new built in roll feeder for quickly cutting vinyl and heat transfer material directly from a roll. On the back of the Cameo 4 Plus you will find a built in cross cutter allowing for a clean straight edge cut on your vinyl
  • The Cameo Plus has a unique dual carriage allowing for tool Type detection. The machine's ultra-smart system uses tool sensor technology that detects what tool you are using which then triggers the silhouette Studio software to adjust cut settings automatically.
  • The Cameo 4 Plus stands apart from previous models with the new dual motor system, which allows you to cut in two distinct ways. Carriage one provides the Cameo 4 Plus with unparalleled speed. It is operated from a solenoid motor that gives makers smooth and intricate cuts. Cameo 4 Plus can cut or sketch up to 3x faster than previous models without sacrificing accuracy.
  • The Cameo 4 Plus carriage 2 boasts additional cutting force! With the increased downforce of the Cameo 4 Plus, we now offer a new rotary and Kraft blade (Sold separately) that have been specifically designed to operate with the Cameo smart tangential technology. With smart tangential technology the Cameo 4 Plus cuts thicker material without sacrificing quality with each cut. The Cameo 4 Plus offers true mat-less cutting which allows cutting cardstock, paper, and other materials without using a cutting mat.
  • The Silhouette AutoBlade has been reconfigured especially for the Cameo 4. This second generation AutoBlade will have a single-tap reset which will reduce the time needed for the Cameo 4 to automatically adjust the blade setting for your project.

Description

The 15 Inch Cameo Plus The Silhouette Cameo Plus is a larger version of the Cameo 4 desktop cutting machine. It can accommodate material widths of up to 15 inches and lets you make precision cuts in vinyl, cardstock, fabric, and more. Machine features: Wider roller positions to accommodate materials up to 15 inches wide Built-in roll feeder that allows you to easily load and cut rolled materials like vinyl and heat transfer up to 15 inches wide Built-in crosscutter that lets you trim vinyl or heat transfer right from the roll 3 mm clearance for cutting thicker materials Sliding lid and backlit touch panel give your machine a sleek and compact aesthetic Bluetooth connectivity allows wireless cutting Print & Cut capability allows you to print a design and cut around it PixScanTM compatibility allows you to cut out unique shapes or cut using leftover scraps of paper Driven by Silhouette Studio, the software that gives you limitless design options (Mac and Windows compatible) Product Contents: Silhouette Cameo 4 Plus cutting machine Power cable & USB cable Cameo Plus cutting mat AutoBlade Silhouette Studio software (download) 100 exclusive designs (download) 1-month Silhouette Design Store subscription (available with tool registration) Additional Tools Available (sold separately): Rotary Blade Kraft Blade Punch Tool Pen Holder New Blades Create Endless Possibilities Rotary Blade for Cameo 4 The Rotary Blade for Cameo 4 provides an alternate method of cutting by having the blade roll across your material. This enables you to cut a variety of specialty material—including cotton fabrics, leather, felt, wool, and more—without a special stabilizer backing. The Strong Tack Cutting Mat may be recommended for use with some materials when using the Rotary Blade for Cameo 4. Product Details: Blade Material: Tungsten carbideAdjustment Method: NoneBlade Length Range: 1 mm Sold Separately Kraft Blade for Cameo 4 The 3mm Kraft Blade for the Cameo 4 allows you to cut specialty craft materials, such as acetate, craft foam, burlap, and leather. The 3 mm depth is designed specifically to take advantage of the increased clearance the Cameo 4 has to cut even thicker materials. Product Details: Blade Material: Stainless steelAdjustment Method: Manual adjustment (turned by hand)Blade Length Range: 0.1 mm - 3 mm Sold Separately AutoBlade for Cameo 4 This Silhouette AutoBlade 2 is available exclusively for the Cameo 4. With the AutoBlade, you don’t have to manually adjust your blade! Simply let your machine do all the work for you. The Silhouette Studio software program will provide recommended cut settings for common material types, and you can adjust them in the software as desired. Then, when you send your design to your Silhouette, your machine will automatically adjust your AutoBlade to the blade setting you chose in the software. Product Details: Blade Material: Sintered Tungsten AlloyAdjustment Method: Automated adjustment (controlled by software setting and adjusted by machine)Blade Length Range: 0.1 mm – 1 Punch Tool for Cameo 4 With the Punch Tool for Cameo 4, you can have the Cameo 4 create weeding points for your vinyl and heat transfer projects. When you insert the Punch Tool into the Cameo 4, the software will prompt you to choose whether you want to remove the negative space (like for a vinyl decal) or the positive space (like for a stencil). Your Punch Tool (Cameo 4) will then go and create weeding points to make weeding vinyl or heat transfer easier and faster. Product Details: Blade Material: Tungsten carbideAdjustment Method: NonePunch Depth: 0.8 mmOnly compatible with the Silhouette Cameo 4 Sold Separately Read more Silhouette Machine Comparison Chart


Product Dimensions: 30.6 x 12.3 x 10.3 inches


Item model number: SILH-CAMEO-4-PLUS-4T


Item Weight: 5.7 pounds


Manufacturer: SILHOUETTE OF AMERICA


Date First Available: January 2, 2020


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • The Silhouette Cameo Plus is a larger version of the Cameo 4 desktop cutting machine. It can accommodate material widths of up to 15 inches and lets you make precision cuts in vinyl, cardstock, fabric, and more. Conveniently stored in the machine's compact pull-out drawer is a new built in roll feeder for quickly cutting vinyl and heat transfer material directly from a roll. On the back of the Cameo 4 Plus you will find a built in cross cutter allowing for a clean straight edge cut on your vinyl
  • The Cameo Plus has a unique dual carriage allowing for tool Type detection. The machine's ultra-smart system uses tool sensor technology that detects what tool you are using which then triggers the silhouette Studio software to adjust cut settings automatically.
  • The Cameo 4 Plus stands apart from previous models with the new dual motor system, which allows you to cut in two distinct ways. Carriage one provides the Cameo 4 Plus with unparalleled speed. It is operated from a solenoid motor that gives makers smooth and intricate cuts. Cameo 4 Plus can cut or sketch up to 3x faster than previous models without sacrificing accuracy.
  • The Cameo 4 Plus carriage 2 boasts additional cutting force! With the increased downforce of the Cameo 4 Plus, we now offer a new rotary and Kraft blade (Sold separately) that have been specifically designed to operate with the Cameo smart tangential technology. With smart tangential technology the Cameo 4 Plus cuts thicker material without sacrificing quality with each cut. The Cameo 4 Plus offers true mat-less cutting which allows cutting cardstock, paper, and other materials without using a cutting mat.
  • The Silhouette AutoBlade has been reconfigured especially for the Cameo 4. This second generation AutoBlade will have a single-tap reset which will reduce the time needed for the Cameo 4 to automatically adjust the blade setting for your project.

Description

The 15 Inch Cameo Plus The Silhouette Cameo Plus is a larger version of the Cameo 4 desktop cutting machine. It can accommodate material widths of up to 15 inches and lets you make precision cuts in vinyl, cardstock, fabric, and more. Machine features: Wider roller positions to accommodate materials up to 15 inches wide Built-in roll feeder that allows you to easily load and cut rolled materials like vinyl and heat transfer up to 15 inches wide Built-in crosscutter that lets you trim vinyl or heat transfer right from the roll 3 mm clearance for cutting thicker materials Sliding lid and backlit touch panel give your machine a sleek and compact aesthetic Bluetooth connectivity allows wireless cutting Print & Cut capability allows you to print a design and cut around it PixScanTM compatibility allows you to cut out unique shapes or cut using leftover scraps of paper Driven by Silhouette Studio, the software that gives you limitless design options (Mac and Windows compatible) Product Contents: Silhouette Cameo 4 Plus cutting machine Power cable & USB cable Cameo Plus cutting mat AutoBlade Silhouette Studio software (download) 100 exclusive designs (download) 1-month Silhouette Design Store subscription (available with tool registration) Additional Tools Available (sold separately): Rotary Blade Kraft Blade Punch Tool Pen Holder New Blades Create Endless Possibilities Rotary Blade for Cameo 4 The Rotary Blade for Cameo 4 provides an alternate method of cutting by having the blade roll across your material. This enables you to cut a variety of specialty material—including cotton fabrics, leather, felt, wool, and more—without a special stabilizer backing. The Strong Tack Cutting Mat may be recommended for use with some materials when using the Rotary Blade for Cameo 4. Product Details: Blade Material: Tungsten carbideAdjustment Method: NoneBlade Length Range: 1 mm Sold Separately Kraft Blade for Cameo 4 The 3mm Kraft Blade for the Cameo 4 allows you to cut specialty craft materials, such as acetate, craft foam, burlap, and leather. The 3 mm depth is designed specifically to take advantage of the increased clearance the Cameo 4 has to cut even thicker materials. Product Details: Blade Material: Stainless steelAdjustment Method: Manual adjustment (turned by hand)Blade Length Range: 0.1 mm - 3 mm Sold Separately AutoBlade for Cameo 4 This Silhouette AutoBlade 2 is available exclusively for the Cameo 4. With the AutoBlade, you don’t have to manually adjust your blade! Simply let your machine do all the work for you. The Silhouette Studio software program will provide recommended cut settings for common material types, and you can adjust them in the software as desired. Then, when you send your design to your Silhouette, your machine will automatically adjust your AutoBlade to the blade setting you chose in the software. Product Details: Blade Material: Sintered Tungsten AlloyAdjustment Method: Automated adjustment (controlled by software setting and adjusted by machine)Blade Length Range: 0.1 mm – 1 Punch Tool for Cameo 4 With the Punch Tool for Cameo 4, you can have the Cameo 4 create weeding points for your vinyl and heat transfer projects. When you insert the Punch Tool into the Cameo 4, the software will prompt you to choose whether you want to remove the negative space (like for a vinyl decal) or the positive space (like for a stencil). Your Punch Tool (Cameo 4) will then go and create weeding points to make weeding vinyl or heat transfer easier and faster. Product Details: Blade Material: Tungsten carbideAdjustment Method: NonePunch Depth: 0.8 mmOnly compatible with the Silhouette Cameo 4 Sold Separately Read more Silhouette Machine Comparison Chart


Product Dimensions: 30.6 x 12.3 x 10.3 inches


Item model number: SILH-CAMEO-4-PLUS-4T


Item Weight: 5.7 pounds


Manufacturer: SILHOUETTE OF AMERICA


Date First Available: January 2, 2020


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • The Silhouette Cameo Plus is a larger version of the Cameo 4 desktop cutting machine. It can accommodate material widths of up to 15 inches and lets you make precision cuts in vinyl, cardstock, fabric, and more. Conveniently stored in the machine's compact pull-out drawer is a new built in roll feeder for quickly cutting vinyl and heat transfer material directly from a roll. On the back of the Cameo 4 Plus you will find a built in cross cutter allowing for a clean straight edge cut on your vinyl
  • The Cameo Plus has a unique dual carriage allowing for tool Type detection. The machine's ultra-smart system uses tool sensor technology that detects what tool you are using which then triggers the silhouette Studio software to adjust cut settings automatically.
  • The Cameo 4 Plus stands apart from previous models with the new dual motor system, which allows you to cut in two distinct ways. Carriage one provides the Cameo 4 Plus with unparalleled speed. It is operated from a solenoid motor that gives makers smooth and intricate cuts. Cameo 4 Plus can cut or sketch up to 3x faster than previous models without sacrificing accuracy.
  • The Cameo 4 Plus carriage 2 boasts additional cutting force! With the increased downforce of the Cameo 4 Plus, we now offer a new rotary and Kraft blade (Sold separately) that have been specifically designed to operate with the Cameo smart tangential technology. With smart tangential technology the Cameo 4 Plus cuts thicker material without sacrificing quality with each cut. The Cameo 4 Plus offers true mat-less cutting which allows cutting cardstock, paper, and other materials without using a cutting mat.
  • The Silhouette AutoBlade has been reconfigured especially for the Cameo 4. This second generation AutoBlade will have a single-tap reset which will reduce the time needed for the Cameo 4 to automatically adjust the blade setting for your project.

Description

The 15 Inch Cameo Plus The Silhouette Cameo Plus is a larger version of the Cameo 4 desktop cutting machine. It can accommodate material widths of up to 15 inches and lets you make precision cuts in vinyl, cardstock, fabric, and more. Machine features: Wider roller positions to accommodate materials up to 15 inches wide Built-in roll feeder that allows you to easily load and cut rolled materials like vinyl and heat transfer up to 15 inches wide Built-in crosscutter that lets you trim vinyl or heat transfer right from the roll 3 mm clearance for cutting thicker materials Sliding lid and backlit touch panel give your machine a sleek and compact aesthetic Bluetooth connectivity allows wireless cutting Print & Cut capability allows you to print a design and cut around it PixScanTM compatibility allows you to cut out unique shapes or cut using leftover scraps of paper Driven by Silhouette Studio, the software that gives you limitless design options (Mac and Windows compatible) Product Contents: Silhouette Cameo 4 Plus cutting machine Power cable & USB cable Cameo Plus cutting mat AutoBlade Silhouette Studio software (download) 100 exclusive designs (download) 1-month Silhouette Design Store subscription (available with tool registration) Additional Tools Available (sold separately): Rotary Blade Kraft Blade Punch Tool Pen Holder New Blades Create Endless Possibilities Rotary Blade for Cameo 4 The Rotary Blade for Cameo 4 provides an alternate method of cutting by having the blade roll across your material. This enables you to cut a variety of specialty material—including cotton fabrics, leather, felt, wool, and more—without a special stabilizer backing. The Strong Tack Cutting Mat may be recommended for use with some materials when using the Rotary Blade for Cameo 4. Product Details: Blade Material: Tungsten carbideAdjustment Method: NoneBlade Length Range: 1 mm Sold Separately Kraft Blade for Cameo 4 The 3mm Kraft Blade for the Cameo 4 allows you to cut specialty craft materials, such as acetate, craft foam, burlap, and leather. The 3 mm depth is designed specifically to take advantage of the increased clearance the Cameo 4 has to cut even thicker materials. Product Details: Blade Material: Stainless steelAdjustment Method: Manual adjustment (turned by hand)Blade Length Range: 0.1 mm - 3 mm Sold Separately AutoBlade for Cameo 4 This Silhouette AutoBlade 2 is available exclusively for the Cameo 4. With the AutoBlade, you don’t have to manually adjust your blade! Simply let your machine do all the work for you. The Silhouette Studio software program will provide recommended cut settings for common material types, and you can adjust them in the software as desired. Then, when you send your design to your Silhouette, your machine will automatically adjust your AutoBlade to the blade setting you chose in the software. Product Details: Blade Material: Sintered Tungsten AlloyAdjustment Method: Automated adjustment (controlled by software setting and adjusted by machine)Blade Length Range: 0.1 mm – 1 Punch Tool for Cameo 4 With the Punch Tool for Cameo 4, you can have the Cameo 4 create weeding points for your vinyl and heat transfer projects. When you insert the Punch Tool into the Cameo 4, the software will prompt you to choose whether you want to remove the negative space (like for a vinyl decal) or the positive space (like for a stencil). Your Punch Tool (Cameo 4) will then go and create weeding points to make weeding vinyl or heat transfer easier and faster. Product Details: Blade Material: Tungsten carbideAdjustment Method: NonePunch Depth: 0.8 mmOnly compatible with the Silhouette Cameo 4 Sold Separately Read more Silhouette Machine Comparison Chart


Product Dimensions: 30.6 x 12.3 x 10.3 inches


Item model number: SILH-CAMEO-4-PLUS-4T


Item Weight: 5.7 pounds


Manufacturer: SILHOUETTE OF AMERICA


Date First Available: January 2, 2020


Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


2.0 out of 5 stars
By Gamehendge - Reviewed in the United States on February 15, 2020
If it would work out of the box
No instructions, pc USB could not see cutter, no drivers and its own software cannot see it. Software still sees my other two 12" cutters. Support is sadly a joke... Update: Had unit for over a week, still doesn't work and no response from Silhouette support. The sad part is I have worked in IT for over 20 years supporting OS, printers, and servers and this the one thing I cannot get to work. It's going back today.

1.0 out of 5 stars
By JP - Reviewed in the United States on May 10, 2020
BUYER BEWARE! Silhouette does not support its products or warranty!
BUYER BEWARE! The company does not support its products! I upgraded to a Cameo 4 Plus and after just one month could not get consistent results. After sending customer service many videos showing that it did not work (per their request) they finally agreed to an exchange. Shipped my cutter back to them, NOW they tell me due to Covid-19 they are behind and can't ship the replacement. This is nothing new. Many customer reviews cite the same issue with this company. Do yourself a favor and buy another brand.

3.0 out of 5 stars
By EW. - Reviewed in the United States on July 19, 2020
Not for beginners. Not user friendly at all!
I’m coming from a Cricut which is very easy out the box. This Cameo 4 Plus 15in is far from easy for a beginner. Simple loading of the cutting mat never sees the registration marks, which means you have to do it manually. NEVER had that problem with my other cutter. The front loading of the 15in rolls and the cutter in the rear of the device is really cool, but the amount of settings in the software and the cutter missing the registration marks, makes this a nightmare for a newbie. Instead of designing and making money, I’ve spent the day watching tutorials on how to work it. I’ll figure it out, I don’t let anything conquer me, but this is wasting too much time.

1.0 out of 5 stars
By CISCO - Reviewed in the United States on April 27, 2020
Not worth it.
I'm on day 3. Finally got this machine to work semi right on my own since silhouette customer service is trash and there's no manual or tutorial. Print and cut feature is horrible, very inconsistent, it's a damn square and it cuts it off on one side about half the time. I have wasted so much material with this inconsistent cutter. Worst cutter ever. Will be returning it. I've dealth with cricut and other cutters and never have I been this annoyed or disappointed by any other brand/cutter.

5.0 out of 5 stars
By China Person - Reviewed in the United States on March 23, 2020
My best purchase this year
I love this my first time using a cameo ... in start a business... I have no issues at all ... every Thing brand new .. nothing missing.....

1.0 out of 5 stars
By TL - Reviewed in the United States on October 27, 2020
Worst Cameo Ever and NO Customer Support
I was so excited about this Cameo- I am a super-experienced user and have an old Cameo 1 that I adore and have been waiting for the larger size and deeper cutting ability for a year now. This Cameo is AWFUL - do not buy it you will be so sorry. The biggest reason I wanted to upgrade was the ability to connect via bluetooth- It does not connect at all. Moreover, the cutting ability with the normal, provided, blade is SO sub-par I am shocked. I have not yet been able to achieve a clean cut on 80lb cardstock once- i have to crank up the blade depth to 7-8 just to cut at all. Most importantly don't even dream of connecting with a Silhouette customer service person- I have been trying to reach someone for two weeks- their chat has been down and they don't return email- They also don't have any phone number - I found one but it just directly you to the chat. Not even a voicemail. I have oulled my hair out since receiving the machine. Luckily, and in stark contrast AMAZON has THE BEST customer service and they have agreed to take back the machine. SO SO SAD and disappointing- but time to start looking at Cricuts.

1.0 out of 5 stars
By Disappointed in Hawaii - Reviewed in the United States on August 9, 2020
DO NOT BUY. PROBLEMS PROBLEMS PROBLEMS!
Th Cameo Plus 4 simply DOES NOT WORK! It doesn’t line up, doesn’t CUT and if it even decides to cut, it cuts wrong or out of place. Tried to get in touch with Silouette and even that is challenging. I spent $399 on a piece of junk that I received in May 2020. I want my money back. I previously had a cameo 2. It was wonderful. No problems whatsoever. Upgrading was the worse decision ever.

5.0 out of 5 stars
By Samantha - Reviewed in the United States on February 21, 2020
Love the plus!
Love the bigger cut area! Works great

Top Reviews


2.0 out of 5 stars
By Gamehendge - Reviewed in the United States on February 15, 2020
If it would work out of the box
No instructions, pc USB could not see cutter, no drivers and its own software cannot see it. Software still sees my other two 12" cutters. Support is sadly a joke... Update: Had unit for over a week, still doesn't work and no response from Silhouette support. The sad part is I have worked in IT for over 20 years supporting OS, printers, and servers and this the one thing I cannot get to work. It's going back today.

1.0 out of 5 stars
By JP - Reviewed in the United States on May 10, 2020
BUYER BEWARE! Silhouette does not support its products or warranty!
BUYER BEWARE! The company does not support its products! I upgraded to a Cameo 4 Plus and after just one month could not get consistent results. After sending customer service many videos showing that it did not work (per their request) they finally agreed to an exchange. Shipped my cutter back to them, NOW they tell me due to Covid-19 they are behind and can't ship the replacement. This is nothing new. Many customer reviews cite the same issue with this company. Do yourself a favor and buy another brand.

3.0 out of 5 stars
By EW. - Reviewed in the United States on July 19, 2020
Not for beginners. Not user friendly at all!
I’m coming from a Cricut which is very easy out the box. This Cameo 4 Plus 15in is far from easy for a beginner. Simple loading of the cutting mat never sees the registration marks, which means you have to do it manually. NEVER had that problem with my other cutter. The front loading of the 15in rolls and the cutter in the rear of the device is really cool, but the amount of settings in the software and the cutter missing the registration marks, makes this a nightmare for a newbie. Instead of designing and making money, I’ve spent the day watching tutorials on how to work it. I’ll figure it out, I don’t let anything conquer me, but this is wasting too much time.

1.0 out of 5 stars
By CISCO - Reviewed in the United States on April 27, 2020
Not worth it.
I'm on day 3. Finally got this machine to work semi right on my own since silhouette customer service is trash and there's no manual or tutorial. Print and cut feature is horrible, very inconsistent, it's a damn square and it cuts it off on one side about half the time. I have wasted so much material with this inconsistent cutter. Worst cutter ever. Will be returning it. I've dealth with cricut and other cutters and never have I been this annoyed or disappointed by any other brand/cutter.

5.0 out of 5 stars
By China Person - Reviewed in the United States on March 23, 2020
My best purchase this year
I love this my first time using a cameo ... in start a business... I have no issues at all ... every Thing brand new .. nothing missing.....

1.0 out of 5 stars
By TL - Reviewed in the United States on October 27, 2020
Worst Cameo Ever and NO Customer Support
I was so excited about this Cameo- I am a super-experienced user and have an old Cameo 1 that I adore and have been waiting for the larger size and deeper cutting ability for a year now. This Cameo is AWFUL - do not buy it you will be so sorry. The biggest reason I wanted to upgrade was the ability to connect via bluetooth- It does not connect at all. Moreover, the cutting ability with the normal, provided, blade is SO sub-par I am shocked. I have not yet been able to achieve a clean cut on 80lb cardstock once- i have to crank up the blade depth to 7-8 just to cut at all. Most importantly don't even dream of connecting with a Silhouette customer service person- I have been trying to reach someone for two weeks- their chat has been down and they don't return email- They also don't have any phone number - I found one but it just directly you to the chat. Not even a voicemail. I have oulled my hair out since receiving the machine. Luckily, and in stark contrast AMAZON has THE BEST customer service and they have agreed to take back the machine. SO SO SAD and disappointing- but time to start looking at Cricuts.

1.0 out of 5 stars
By Disappointed in Hawaii - Reviewed in the United States on August 9, 2020
DO NOT BUY. PROBLEMS PROBLEMS PROBLEMS!
Th Cameo Plus 4 simply DOES NOT WORK! It doesn’t line up, doesn’t CUT and if it even decides to cut, it cuts wrong or out of place. Tried to get in touch with Silouette and even that is challenging. I spent $399 on a piece of junk that I received in May 2020. I want my money back. I previously had a cameo 2. It was wonderful. No problems whatsoever. Upgrading was the worse decision ever.

5.0 out of 5 stars
By Samantha - Reviewed in the United States on February 21, 2020
Love the plus!
Love the bigger cut area! Works great