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Sennheiser Consumer Audio

Sennheiser PXC 550 Wireless – NoiseGard Adaptive Noise Cancelling, Bluetooth Headphone with Touch Sensitive Control and 30-Hour Battery Life

    • Based on 5,037 reviews
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Availability: Only 3 left in stock, order soon!
Fulfilled by Mt.Fuji shop
Arrives Jun 1 – Jun 18
Order within 13 hours and 33 minutes
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Style: Old Model


Features

  • Bluetooth 4.2 wireless technology in an ergonomically designed lightweight, comfortable and collapsible travel headset perfect for travel. Connectivity Technology: Wireless
  • NoiseGard adaptive noise cancellation ensures superior sound quality in every environment. Impedance:Active 490 Ohm/ Passive 46 Ohm
  • Intuitive user control and convenience thanks for voice prompts, touch controls, NFC pairing, smart pause and automatic on/off
  • Triple microphone array delivers business class communications with exceptional vocal clarity. Sennheiser sound signature quality with selective sound modes to enhance the listening experience
  • The PXC 550 wireless is fully compatible with CapTune, sennheiser's premium quality music player and powerful sound tuning app to perfectly adjust the feel of your music to your personal preference

Description

Sennheiser’s premium headset tailored specifically for the discerning business traveller. This stylish, compact and foldable headset delivers exceptional sound quality, class leading adaptive noise cancellation and crystal clear speech clarity. Ergonomically engineered for wearing comfort and intuitive control, this headset upgrades the on the go audio experience. In an often frantic and stressful traveller’s world, the PXC 550 Wireless puts the listener in control of their sensory environment it’s what we call 'upgrading to First Class. Troubleshoot headphones do not attenuate the ambient noise even though noisegard is active, ensure that ear pads are securely hooked to all corners of the ear cups. Ear coupling Circumaural. Pick-up pattern - 3-Mic Beamforming Array.


Product Dimensions: 5.91 x 3.15 x 7.87 inches


Item Weight: 7.8 ounces


Item model number: PXC 550 Wireless


Batteries: 1 Lithium Polymer batteries required.


Is Discontinued By Manufacturer: No


Date First Available: June 5, 2016


Manufacturer: Sennheiser


Country of Origin: Germany


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Jun 1 – Jun 18

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • Great with one (major) complaint.
Style: Old Model
So these are pretty big step up for me. I generally buy headphones in the $100 range and I can definitely tell the difference in overall build quality as well as sound. I somewhat like the twist to turn on feature but I worry it won't last as some reviewers have said. The touch controls work great for volume and skip but not so well for play/pause. The over-ear fit and comfort are fantastic for me. I have pretty big ears and have no issues. The major complaint I have is the voice-lady says "recharge headset" when the battery hits 20% (according to the on-screen display, nice feature). Now if she just said it once I would be happy. My Sony headset used to just die without warning so this is great. Trouble is, she says it every five minutes! These things advertise a 30-hour battery life so 20% means for 6 hours I am going to be badgered about recharging every five minutes?!? That's ridiculous. I should be able to enjoy the full charge of the battery without being constantly badgered. Who thought this was a good idea?? ... show more
Reviewed in the United States on January 9, 2018 by Donald Armstead
    • Great sounding, comfortable headphones, but don't get these to use for phone calls
Style: Old Model
As others have noted, these are very comfortable headphones that sound great. The max volume is a little lower than the other headphones I tested against (Bose QC35, Sony MDR-1000x, JBL Everest Elite 700 and V-Moda Crossfade 2 Wireless). However, this is only a problem if you want to go deaf at a young age. The headphones are comfortable, but the QC 35 is much more comfortable and somehow feel lighter on the head. Also, the PXC 550 can be tight for those with big heads. The Bose headband expands to accommodate bigger heads. I like that the earcups are easily replaced with a better process than the competitors. I did notice that my ears get hotter with the PXC 550 as compared to the other models mentioned above. The shape of the earcups can also be a problem for users with bigger ears. The QC 35 would be a better choice for those users. The noise cancellation on the Sennheiser is somewhat less effective than the QC 35 or MDR-1000x, particularly when it comes to voices. However, the PXC 550 seems to induce less of the pressure on the ears that the others do. It's very nice to be able to adjust or disable ANC with the switch. The QC 35 requires using the companion app (after upgrading firmware) which is not as convenient as the Sennheiser's switch. The "smart pause" is entirely too sensitive. I had to disable it in the Captune app as it would constantly pause songs when I moved my head or in any way moved my jaw. The fatal flaw of the PXC 550 is the implementation of touch controls for calls. While the touch controls are nice for music playback, they are a disaster for use during phone calls for a simple reason. It is entirely too easy to drop calls by accidentally brushing the touch sensor. I tried these last week for a few teleconferences and accidentally dropped calls on three separate occasions. The MDR-1000x gets around this problem by requiring a double tap to hang up a call. This made for embarrassing and frustrating situations where I had to dial back into important conference calls. Sennheiser really needs to fix this boneheaded design choice, but there lies another serious problem. There is no way to upgrade the firmware. For a $400 pair of headphones, this is ridiculous. Most of their competitors allow upgrading firmware to fix bugs and add features. Sennheiser apparently didn't think of the need for this, or couldn't be bothered. The companion Captune app is another sore spot. It's almost entirely useless for most users as the EQ feature limited to local non-DRM files and Tidal streaming. Since the vast majority of users don't listen to music in these ways, the EQ is pointless for them. You can change a few settings and you can partially customize the sound effect modes (Club, movie, etc.) and can activate an additional "Director" effect. The iOS app also suffers from some annoying UI bugs. Overall, Sennheiser really flubbed the companion app. Finally, the included case is pathetic. It's basically a soft case with what feels like a cardboard spine. The spine on mine already creased, so the case offers no protection from being crushed. If I decide to keep these, I'll have to spend more to get a decent case. For a $400 product, the case is an insult. I still haven't decided if I'm going to keep these. I often work from home, so good call performance is important. While the 3 mics make for good call quality, the problem with accidentally dropped calls is close to a deal breaker. I'm lucky in that I have other bluetooth headphones that I can use for calls, but it's ridiculous to have to swap out my headphones every time I need to make a call. Honestly, the Sony MDR-1000x is the best unit I tried, in just about every category. Unfortunately, those seem to have build quality issues with the headband cracking and Sony is giving users a hard time about warranty repairs. If it wasn't for that, I wouldn't hesitate to choose the Sony over both the Sennheiser and the Bose. As it stands, I have to decide between the PXC 550 and the QC 35. I'm not happy with either one, but after writing this review and recalling all the things I don't like about the Sennheiser, I'm inclined to keep looking. ... show more
Reviewed in the United States on August 16, 2017 by JC
    • Tradeoffs between Sennheiser PXC 550 and Bose QC 35
Style: Old Model
Headphones used in this comparison: Sennheiser PXC 550, Sennheiser MM 550, Bose QC35, Bose QC20 (in-ear). Sound Quality - I'm shocked that some think the QC35 is on par with the PXC 550. The PXC 550 is definitely a step up, though it's not so much better that I would advise not getting the QC 35 for this reason alone. The QC 20 is not going to be able to produce the same level of depth of sounds because of the in-ear format. I would rank SQ as 1) PXC 550, 2) MM 550, 3) QC35, 4) QC20. Noise Cancelling - Again, shocked that some think the PXC 550 is on par with the Bose QC35. In this case, the QC 35 is a step up. In my view it's not so much better that I would not get the PXC 550 for this reason alone. However, for some, ANC is the overriding factor and in that case Bose wins. I actually like the QC 20 (and soon to be coming QC 30) over the QC 35 because the in-ear format blocks more noise passively. However, I find the in-ear format less comfortable for me. Loved the portability of the QC 20, but the lower 10 hour battery life is a drawback that bugged me as well. The PXC 550 is a huge leap forward for ANC compared to the MX 550, which had problems with loud noises and wind. With the QC 35, there is an audible white hiss noise that I think helps further mask outside noise - this hiss is less present in the PXC 550. Often complained about the QC 35 is that you can't turn ANC off when you're in Bluetooth mode. If I'm not on a plane/train/bus, I tend to not want ANC on as the effect when you're moving about is unnatural and almost disorienting for me. The passive noise cancelling on the PXC 550 is much better than the QC 35. To me, the headphones form a much better seal to the ear and use higher end materials, so with ANC off on both headphones, there is much less noise with the PXC 550 just by putting them on your head. The downside to this is that if you want to hear your surroundings with the PXC 550 on and ANC off, not that much noise gets through. Also, since the seal is better for me with the PXC 550, there are less sound intrusions when you move your head around. For example, if you open your mouth from a yawn, the QC 35 will lose its seal for me and let sound through. The PXC 550 will lose some of it seal as well, but not nearly as much. I would rank ANC as 1) QC 20, 2) QC 35, 3) PXC 550, 4) MM 550. Comfort - Several have noted that the cups for the PXC 550 are smaller than the QC 35. I would agree with that and I felt that my ears almost had too much room to move around in the QC 35. With all of the over ear headphones, I felt that the ears would get hot over time and sometimes get sweaty. However, that is preferable to me over having in-ear headphones. Comfort here is very subjective, but for me at least, I would rank them as 1) PXC 550, 2) MM 550, 3) QC 35, 4) QC 20. Build Quality/Style - The look and feel of every Bose product I've used with the exception of the Bose Mini Soundlink, is that they are cheap relative to the cost that they are charging. The QC 35 and QC 20 are no exception. The MM 550s were hideous headphones. The PXC 550s look incredibly classy and elegant, with top notch materials. I am not a fan of the alcantara used on the QC 35 as alcantara will eventually pill and look terrible over time in my experience. Also, the hinge quality seems to be somewhat fragile as there is just so much plastic on the QC 35. I think the QC 35s look great, but they certainly don't look like $350 headphones. 1) PXC 550, 2) QC 20, 3) QC 35, 4) MM 550 (just so ugly) Carrying case - The semi-hard carrying case on the QC 35 is much better than the PXC 550 and seems like it will protect the headphones better. The square shape is also much more stylish than the semi-circle look on the PXC 550. The PXC 550 case lacks the structure and the material is not as thick or protective. The zippered side is also soft instead of hard. The one thing I do like about the PXC 550 case is that there is a fabric flap that goes between the cups so that they don't bang around and scratch each other. Both are relatively large so they will take up quite a bit of space in your bag. The QC 35s look to fold smaller, but the carrying case size negates that ultimately. Usability - While both have apps, I don't find much value in either. It's nice to have the different effect modes with the PXC 550, but I probably won't use them most of the time. Both look to be able to connect to two devices simultaneously - something I read was proprietary to Bose, but clearly is not. The QC 35 will state the name of the devices it's connected to, but will butcher the name. The PXC 550 will just say Phone 1 and Phone 2. I like the PXC 550 ability to turn on/off by unfolding/folding the cups, and the touch interface works great. It is easier to use than to feel around for the buttons on the QC 35 which are in a less natural position. The talkthrough feature on the PXC 550 is missing as far as I'm aware from the QC 35. If you want to talk to someone in person, you pretty much have to take the headphones off. At an airport, this is crucial if you want to stay on top of any public address messages. 1) PXC 550, 2) QC 35, 3) MM 550, 4) QC 20 Call Quality - Both the QC 35 and PXC 550 had great call quality to me. I think the incoming voice quality sounded a little better to me on the PXC 550, but honestly both were great for voice calls. I didn't have any issues on range with either and I liked that the QC 35 would pick up outside sound so you can hear your own voice (which you would otherwise not with ANC always on). Overall - I ultimately returned the QC 35 and am sticking with the PXC 550. I will sacrifice the lower quality ANC for better build and sound quality, but that is me. With any of these headphones, there will be some give and take so you will have to decide for yourself which features are more important. ... show more
Reviewed in the United States on August 9, 2016 by Alex

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