Samsung Galaxy Note 20 Ultra, 128GB, Mystic Black - Unlocked (Renewed)
Condition: Refurbished - Excellent
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Availability:
Only 2 left in stock, order soon!
Arrives
Friday, Jul 31
Size: 128GB
Style: Note 20 Ultra 5G
Color: Mystic Black
Features
- The Galaxy Note20 Ultra features a massive 6.9-inch Dynamic AMOLED 2X display with Quad HD+ resolution, 120Hz adaptive refresh rate, and HDR10+ support, offering incredibly smooth visuals, vibrant colors, and precise touch response, perfect for gaming, media, and professional work.
- Its advanced camera system includes a 108MP wide sensor, 12MP ultra-wide lens, and 12MP periscope telephoto lens with 5x optical zoom and up to 50x Super Resolution Zoom. With laser autofocus and advanced stabilization, it captures highly detailed photos and smooth 8K video even in challenging lighting conditions.
- The device comes with the improved S Pen, featuring ultra-low latency for a pen-on-paper feel, Air Actions for gesture control, and Notes-to-Text conversion, making it ideal for creative work, annotations, and productivity on the go.
- Powered by Snapdragon 865+ (U.S.) or Exynos 990 (global) with up to 12GB RAM, the Note20 Ultra handles intensive multitasking, large productivity apps, and gaming with ease. Samsung DeX support allows you to connect the phone to a monitor or TV for a desktop-like experience without a PC.
- The Note20 Ultra includes a 4,500 mAh battery with fast wired and wireless charging, reverse wireless charging, and intelligent battery management to optimize power usage. It also features IP68 water and dust resistance, stereo speakers tuned by AKG, and 5G connectivity, making it a high-performance device for both work and entertainment.
Description
This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon- qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
Specs & Other Info
| Specification | Details |
|---|---|
| Brand | SAMSUNG |
| Model | Galaxy Note 20 Ultra 5G |
| Unlocked | Yes, compatible with all carriers |
| Operating System | Android |
| Cellular Technology | 5G |
| Storage Capacity | 128 GB |
| Connectivity | Wi-Fi, GSM, 5G |
| Color | Mystic Black |
| Screen Size | 6.9 inches |
| Dimensions | 7 x 5 x 4 inches |
| Weight | 7.34 ounces |
| Battery | 4500mAh, Lithium Ion |
| RAM | 12 GB |
| Display | AMOLED |
| Input Method | Touchscreen, Stylus Support |
| Camera Resolution | Front camera with 1440 x 3088 resolution |
| Included in Box | Travel adapter, Data cable, Ejection pin, Manuals & Guides |
| Release Date | September 6, 2020 |
Frequently asked questions
The term 'Renewed' refers to products that have been returned, inspected, and restored to fully working condition by qualified suppliers. For the Samsung Galaxy Note 20 Ultra, it means the phone has been checked for functionality and cosmetic defects, and has been restored to meet manufacturer's specifications. It should work like new, though it might come with minimal signs of wear or previous use.
Yes, the unlocked version of the Galaxy Note 20 Ultra can be used with any GSM carrier. However, it's always recommended to check with your specific carrier to confirm compatibility before purchasing, as network bands can vary.
Typically, a renewed Galaxy Note 20 Ultra comes with a charging cable and a compatible charger. However, exact accessories might vary based on the seller's provisions. It's best to check the product listing for specific details on included items.
Renewed products often come with a limited warranty provided by the seller or a third party. The Samsung Galaxy Note 20 Ultra (Renewed) might have a 90-day Amazon Renewed Guarantee or a different duration depending on the seller. Always confirm the warranty details in the product listing before your purchase.
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Top Amazon Reviews
๐ Abunda's Overview
This is our summary and key points to consider based on customer reviews.
Customers have mixed experiences with the Samsung Galaxy Note 20 Ultra 5G, noting both satisfaction and disappointment with refurbished units from different sellers. While the phone often arrives in great condition with solid performance and a clear screen, issues like eSIM functionality, cosmetic wear, and battery life have been problematic for some. Despite these concerns, the design and features of the phone are generally appreciated, making it an excellent gift for those not needing eSIM compatibility.
Pros
- ๐ Often arrives in great condition
- ๐ Clear and user-friendly screen
- ๐ Positive reception as a gift thanks to the design and features
- ๐ Some units work perfectly with clear benefits of Samsung flagship features
Cons
- ๐ Varied eSIM functionality across different sellers
- ๐ Some units arrive with noticeable cosmetic wear
- ๐ Inconsistent battery life that may not last the whole day
- ๐ Potential reliability issues with refurbished units
Should I Buy It?
If you're considering a refurbished Galaxy Note 20 Ultra 5G and don't need eSIM support, this product could be a great value, particularly if aesthetics are not a top priority. However, due to potential issues with battery life and cosmetic condition, it's essential to check the return policy and test the device thoroughly during the return window. For users requiring reliable daily performance and eSIM, it might be worth considering other options or ensuring the seller's reliability before purchasing.
I ordered an excellent condition Note 20 Ultra in black and it arrived exactly as advertised, without a scratch. It is the most beautiful phone Iโve ever owned and Iโve had several dozen phones. My daily phone is an iPhone 13 Pro Max because of work (Apple Ecosystem) so this phone was to take a break from Apple at times. I also own a Samsung S20 Ultra so not new to Samsung / Android. Out of the box I had connection issues with WiFi and cell phone switching. When I left my house from WiFi into T-Mobile cell service I would get no service. I then had to reboot the phone, it would connect to cell service and then the phone would blowup with notifications. It didnโt happen every time I left the house, was 50/50. It also had issues with lag like it was out of memory. Opening YouTube for example Iโd get the spinning ball. Checking for software update or cleaning the memory, the color dots wouldnโt even spin. Then there is the battery (4500 mAh) which was extremely poor. My best battery day was 3 hours 49 minutes onscreen time with 60hz refresh set. For comparison my used older S20 Ultra battery (5000 mAh) best day was 9 hours 2 minutes (iPhone, 10 hours 16 minutes). So I called around and found a Samsung certified store which quoted me $79 for an OEM battery replacement. I would have totally changed the battery if the phone didnโt have the other issues. I only used the phone for 4 days and after the second hard reset, I made the decision to return it. I just sent it back today after receiving it 7 days ago. Even with the issues, I miss it already. I donโt miss the battery life and the hiccups but the phone itself was gorgeous (that 1440p screen). It was no fault of the Amazon seller, someone would have to use the phone for days to detect these issues.
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Reviewed in the United States on January 28, 2023 by Joe Pisciotta
I don't use face recognition so I can't say how well it works, but for the first week at any rate, the on-screen fingerprint reader has been amazingly easy to use. I don't use my phone super heavy and it's not uncommon to have 70% or more battery when I put it on the wireless charger at night, and it's *significantly* less picky about placement on the wireless charger than the old phone (note 8). The car has wireless charging and it's also much better charging there; the old one would often not be in the right place and not get any electrons, where this never fails to juice up. I got the Note 20 because it's the last Note (currently) that has an SD card slot; I'm absolutely against some company gouging me hundreds of dollars extra for a 256GB phone when a 512GB SD card is under 50 bucks. The drawback to that is this phone came with pretty much nothing at all but a charging cable, which isn't really adding any value. It took me some time to find a way to get the SD card slot open, without their custom tool, because on this phone at least the hole is waaayyyy too small for a paper clip. I finally unwound the spring from an ink pen, which was small enough and stiff enough to release it. Seriously leave out the cable that probably everyone in the world has by now and put that tool in! It's needed for the SIM even without an SD card. Speaking of SIM, moving my line to this phone was trivially simple. The phone was apparently on T-Mobile previouisly and I'm on Verizon, and everything worked flawlessly right from the phone. Put the SIM in, turned it on, and followed the instructions. Done. I got a Note because, well, I've been a Note fanboy since the 4, when my old Droid with the hardware keyboard gave up the ghost, because of the S-Pen. It's not something I use every day, but when I do use it, there is literally no alternative that works like the S-Pen. If Samsung ever stops putting that on their phone I'll probably move on to something more affordable. This is my first ever refurb, and this one at least is exactly what one would hope; it physically indistinguishable from a brand new phone. Even close observation in the light reveals no scratches or blemishes, it hasn't crashed or exhibited any wonky behaviour (knocks on head), and it's significantly snappier than the old one. That's not just because it has more resources, I think it's because the UI has been tweaked. For example when scrolling a long list this phone's "inertia", how long it scrolls untouched after a flick up or down, is much higher than the old phone, so it's considerably faster to browse by scrolling. I'm sure other improvements have been made as well, and together they translate into a much more responsive feel. The OS itself is similar to the Note 8, really, but it has even more bloat and unremovable cruft in it. For exampe there's "AR" functionality now, but even though I have nothing AR, and if I do it's highly unlikely I'll use this phone in conjunction with it. There's an "AR Zone" that can't be disabled, can't be removed, can't be told not to nag me with notifications, can't be managed in the slightest. Seriously Samsung, get off your high horse. You don't know what I want my phone to do; fine if you want to have that enabled by default, why do I care? But can't disable it or remove all the massively huge list of permissions? Want to rub some salt in there for me? It's also considerably more in-your-face nagging about things; like I haven't figured out how to get it to stop nagging me to save passwords for web sites, as if the last fifteen times I'd change my mind. Stuff like that isn't helpful, it's obtuse and rude. Migration was a PitA, but that's normal, so I mention it anecdotally. Samsung's "Smart Switch" does make it less than heinously atrocious, but "Everything" isn't (everything), and it still took me days to get all my appointments and other things loaded in. Once I find my browser bookmarks and get them in I'll finally be done. Least favorite part of getting a new phone is setting the @*&#% up. I can back up and restore a computer with trivial ease but no phone maker yet is smart enough to do that with a phone. Pathetic. I considered only four stars because of the missing SD card tool. Not sure how many folks would be able to figure out how to open it with the hole being about 2/3 the diameter of a paper clip, which is by the way what Verizon recommends using if one can't find the tool. I have no straight pins so I don't know if they work, but if I did I'd still want to file the point off to be sure I didn't damage anything. But overall a VERY happy camper. If you like Android it's likely you'll be satisfied with this phone, and if you've never had an S-pen you'll probably be hooked. lol
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Reviewed in the United States on November 14, 2022 by Ragnorok
Avoid buying on Amazon. I had bought this in Excellent refurbished Condition on Amazon. They dont tell you that means they can replace parts with aftermarket ones. I had to return the first one because the screen literally cracked plugging in the charger & one of the cameras wasnt working. Replacement has now seemed to follow the same case. I had noticed the screen was just as flexible and fragile feeling. It cracked the same way and i have to smack the camera to get it to work. Im never buying a refurbished phone off of Amazon again. I had a note 9 that I bought new before this that I had for around 5 years. These are supposed to have gorilla glass. Yet I was given a poor quality non oem screen twice both from the same seller. Non oem stylus as well both times. Amazon refurbished is a joke. I used my Note 9 till it was outdated and finally picked this one up just to go through 2 of them in under a year because of Amazon's poor quality control with sellers. Wouldn't refund me without returning the phone first so I could buy another elsewhere and transfer my data. So I just got stuck with it. I use this phone for 3d modeling and work. With a broken screen I cant do that. I wouldn't recommend buying Amazon Refurbished till they can fix these issues. Non Oem parts shouldn't count towards Excellent Condition.
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Reviewed in the United States on April 11, 2026 by Joey Young
I had thus exact same model phone for almost 3yrs. It still worked perfectly and I loved it but unfortunately I dropped it just the perfectly wrong way and destroyed the led screen. The phone was no longer usable. So I liked it so much I decided to buy the exact same phone. Over 300.00 for a refurbished model. I get it and first of all none of my pictures would sync. They all tried to but they all are just completely black. There are many other things that were different. Maybe due to software updates. When I first got it I thought it was defective because it went on for almost 2 days of constantly updating. I was upset but finally it stopped. The facial recognition rarely works and the fingerprint sensor doesn't work at all. I think it has to do with the Glas screen protector but it is specifically designed for a fingerprint sensor but it doesn't work at all. Since I broke the last one I don't want to have it unprotected. Overall I still enjoy this model but there seems to be numerous differences from my last one. It never gets hot. It takes decent pictures and has a lot of features to improve pictures. I don't think it should cost this much but it is a nice model phone. I would recommend it but just wish the biometric options worked better or even at all.
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Reviewed in the United States on August 19, 2024 by Kindle Customer
I was a little nervous to buy this used phone due to some rough reviews, turns out I didn't need to be as this showed almost zero wear. Several tiny micro scratches around the camera bezel, light scuff line near the bottom portion of the screen, but scuff invisible when using phone. Purchased this aging phone to replace my Note 10 Plus as the 20 Ultra was the last Note series that featured a physical sim card. My work provides an iPhone that I hate, but that iPhone has a physical sim, so I removed the sim from the iPhone and put it in my Note 20. Instant activation and Android bliss. Immediately noticed the performance upgrade from the previous Note, beautiful bright screen. Facial recognition and fingerprint reader massively upgraded from the Note 10. Actually works closer to Apple products, but still not as slick as Apple, but this "new to me" Note 20 Ultra is still an "old phone" with slightly outdated hardware. Pen is much more responsive than the Note 10 Plus version, no issues with the phone pairing with the pen. Purchased a sweet slim fitting case that has a sliding camera cover for amazing protection.
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Reviewed in the United States on June 29, 2025 by Craig Miles
This phone is awesome. I got the one in excellent condition and it charges super fast. The battery is good . The graphics are good . It has awesome drawing/note apps and coloring options and the sound is good. The only one thing is it keeps downloading the same update over and over again but my old Samsung phone did the same thing but you can ignore it. Other than that the phone is perfect. It comes with a built in Bluetooth pen and I downloaded the diamond painting app and itโs like a mini sized version of my iPad and pen that I used for that app. I love it.
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Reviewed in the United States on January 6, 2026 by Megan Madison
I purchase renewed phones as a way to save money. From experience, it's always a gamble. And gambling we love. Majority of renewed phones always look shiny with flawless screens. Know that this is common and a way to give you the "wow" factor. But also know these are not the original Gorilla glass screens that Samsung installed. These are aftermarket screens affixed by the reseller. I find that they are prone to cracks more quickly compared to Gorilla Glass. While my phone work great, the problem is the camera. Yes, it takes photos, but I cannot do close up photos nor does the auto focus work as it should. If you Google this, this is a known issue. Some people claim if you bang the phone hard enough, it fixes the issue while some just return it. Never ever use the charging adapter/cable that comes with renewed stuff. They are very often the cheapest, unbranded stuff thrown in to satisfy the buyer that they got a charger/cable. I find that some don't work and some charge erratic and slow. They also tend to zap out and become a fire hazard. Stay away from them and use a good charger.
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Reviewed in the United States on April 11, 2025 by NaturaTek
This phone is absolutely gorgeous I was afraid to touch it haha ๐ I couldn't wipe it off enough before putting it inside the case and I almost feel like the case I got isn't good enough to protect it. It works perfectly it accepted my other Sim card easily even had prompts on what I needed to do! I'm still trying to figure out the little pen that is in it and there's a lot to learn about this phone! There wasn't a scratch on it I feel like I'm holding a top of the line phone when I am using it. The black glass on the back reminds me of a stiletto heel. It responds super fast the camera is so good! I had a regular Galaxy Note 20 for the past 6 years and it finally had enough of me and I refused to get anything else but decided to give this a try because it was unlocked and I am super pleased I made a great decision! I'll upload a video when someone comes over cause the phone can do so much but it can't record how beautiful itself is!
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Reviewed in the United States on February 8, 2025 by C Sanon