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This item is eligible for return within 30 days of receipt
To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.
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Availability:
In Stock.
Arrives
Saturday, Aug 30
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Features
- Make more natural and life-like calls with Polycom HD Voice
- 2. 8 color display: an engaging experience offering visual information at a glance
- Two Gigabit Ethernet ports offer cost savings and performance benefits
- USB port enables users to move data around more quickly
- Integrates with more than 60 industry leading call control platforms
Description
Four-line, basic IP desk phone with color display.
Brand: Poly
Color: Black
Telephone Type: Corded
Number of Batteries: 1 Product Specific batteries required.
Power Source: Corded Electric
Dialer Type: Single Keypad
Item dimensions L x W x H: 9.5 x 10 x 2.2 inches
Answering System Type: Digital
Item Weight: 1.9 Pounds
Conference Call Capability: basic
Product Dimensions: 9.5 x 10 x 2.2 inches
Item Weight: 1.9 pounds
Item model number: VVX 250
Batteries: 1 Product Specific batteries required.
Is Discontinued By Manufacturer: No
Date First Available: July 26, 2018
Manufacturer: Poly
Language: English
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Saturday, Aug 30
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
I see many struggle to find the admin password, here's what worked for me: 1) Turn on the phone ( you will need o source POE power or a power supply) 2) Click the Home key 3) Select Settings 4) Note the IP address under the Network option 5) Enter that number into the browser on a computer in the same network 6) You should get a username / password prompt 7) enter admin for both username and password 8) You're in! I was also able to unlock admin services in the settings menu using the password 'admin'. Watch the mode button to be sure you're entering what you think you are. Hope this helps! Very clean phone, seems brand new. But mine is an OBI version phone, which is not supported by either of the VOIP services I am considering. This was not mentioned anywhere in this product description. Will be returning.
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Reviewed in the United States on February 16, 2025 by Cardinal Flyer
No where on the product description, does it say that you need to purchase a power source, nor does it give you an option to purchase the power source from the seller. You get a phone expecting to be able to hook it up and use it, but its extremely irritating to have to waste more time and order a power source. Very dishonest product description. Others noted item works for a short time and then stops as in my case. 40 days and it dies not work anymore
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Reviewed in the United States on October 24, 2024 by Luis Yanez
Ive bought these from like 4 different vendors. some are new, some are not. they can all be factory reset if you know what you are doing. If you are using a service like nextiva, standard software works. if google voice, must be reflashed with OBI operating system.
Reviewed in the United States on June 5, 2025 by Ryan Gondola
I bought three Poly VVX 250 phones from Amazon for the business I manage with the intent of manually provisioning them for our VOIP provider, something I have done at least a dozen times before. These phones were new, and arrived sealed in a box. However, they were originally sold to a phone service provider and were pre-provisioned by Poly for that company and secured with a password. So they have a password already set and they will not respond to a factory reset. So you cannot actually use these phones unless you find and use the original customer's phone service. What a waste of time! Poly recommends buying their phones only from authorized distributors just for this reason.
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Reviewed in the United States on December 16, 2022 by Richard Anderson
How to set up Google Voice: 1. Order one of the only 4 phone models that work with google voice 2. Open box to set up phone 3. Close box and order power cable – sold separately for…reasons 4. Plug in phone and connect to network 5. Discover that THE phone that works with google does not have wifi 6. Options – order a wifi bridge to plug in OR a 50 foot network cable to string through the house 7. Plug phone into wifi bridge and separately purchased power cord and set up on google voice 8. Discover that even though you put polycom vvx250 into amazon search, you somehow ordered the version without the x and thus it will not work with google voice 9. Return phone and purchase correct model 10. Plug phone into power cord and wifi bridge 11. Start setting up phone, phone keeps cutting on and off 12. Check power cable and discover that the “sold with” power cable is the wrong thing 13. Order new power cable 14. Plug up phone and start the setup 15. Spend hours online with google help desk updating the firmware to something that still won’t connect 16. Log into phone’s IP address and get password error 17. Shout at innocent person on google helpdesk who has no idea what the password is but that yes, running the firmware update changed it 18. Discover that for my security the password was changed from 456 to admin 19. Really? That was like my 3rd guess after 123 and user and I’m not a hacker 20. Log into phone’s IP using the password admin – all lowercase and update the firmware to the version that was sent to me in a link from google chat support 21. Briefly price the cost of installing a land line after receiving ERROR on both noise reduction and non noise reduction versions of firmware 22. Walk away for blood pressure reasons and then the next morning… 23. Back on the chat with google, given new link with different version of firmware 24. Watch with a mix of excitement and anxiety as phone reboots many many times, pauses just long enough to make you think it’s hung up, but then it starts up again 25. With no uncertain measure of trepidation make a test call and OMG it actually went through 26. Sit quietly drinking coffee and wonder why if there are only 4 very specific Polycom phones that work with google voice, why there aren’t set procedures or hey this is a crazy idea, why doesn’t the damn thing come ready to go
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Reviewed in the United States on May 16, 2021 by Kindle Customer Kindle Customer
Two things that are absolutely rediculous. It may be an IP phone, but most connections do not provide power, so you'll need to buy the power transformer seperately. Also, the phone will require an Admin Password that they do send you. I spent an hour on the phone trying to obtain the password, just to set up the phone! So you don't have to waste your time... When you are asked for an admin password: *Enter 456, then press the down arrow *Enter your new password, press the down arrow *Re-enter your new password *Press Enter
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Reviewed in the United States on February 25, 2024 by Blecka
Purchased 2 of these for a client. The phones looked brand new, and provisioning was easy. 1 phone started to have issues and would reboot. Thought maybe it was a POE issue. Tested and found that the phone was shorting out and did not last more then 2-3 months. Just installed the 2nd phone, hopefully it will last longer.
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Reviewed in the United States on November 10, 2023 by Dustin Fullmer
Good quality phone but I wish it worked with Verizon. Unfortunately to work with Verizon voip, needs Verizon firmware installed. Verizon does not support this phone. Sad I have to return this back to Amazon.
Reviewed in the United States on December 13, 2024 by Mark B.