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Microsoft

Microsoft Surface Laptop (2024), Windows 11 Copilot+ PC, 13.8" Touchscreen Display, Snapdragon X Plus (10 core), 16GB RAM, 256GB SSD Storage, Platinum

Based on 140 reviews
Condition: Used - Like New
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$929.99
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Arrives Sunday, Nov 1
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At a glance

Condition
Used - Like New
CPU
Snapdragon X Plus (10 core)
Capacity
16GB/256GB
Style
Device Only
Color
Platinum
Model
ZGJ-00001
Storage
16 GB
Warranty
1 year manufacturer
Works with
USB devices, Wi-Fi enabled devices, Bluetooth enabled devices

Features 10

  • [This is a Copilot+ PC] A new AI era begins. Experience enhanced performance and AI capabilities with Copilot+ PC, boosting productivity with security and privacy in mind
  • [Introducing Surface Laptop] Power, speed, and touchscreen versatility with AI features. Transform your work, play, and creativity with a razor-thin display and best-in-class specs.
  • [Exceptional Performance] Surface Laptop delivers faster performance than the MacBook Air M3[1], with blazing NPU speed for seamless productivity and AI apps.
  • [All-Day Battery Life] Up to 20 hours of battery life[6] to focus, create, and play all day.

Description

Some Copilot+ PCs require download of free updates to run Copilot+ PC experiences, available starting late 2024 – 2025. See aka.ms/copilotpluspcs Pre-release screen shown; subject to change. Availability of Copilot+ PC features varies by device and market. [1] Based on Cinebench 2024 Multi-threaded conducted by Microsoft in April 2024 comparing pre-release build of Surface Laptop 13.8" and 15” with Snapdragon X Elite running pre-release Windows 11 26100 and Apple MacBook Air 13.6" and 15” with M3 running macOS 14 Sonoma. [2] Optimized for select languages (English, Chinese (simplified), French, German, Japanese, and Spanish. Content-based and storage limitations apply. Recall is coming soon through a post-launch Windows Update. See [3] Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration. [4] Surface Laptop, excluding power supply, contains a minimum of 25% recycled content. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure for Recycled Content, UL 2809-2, Second Edition, November 7, 2023. [5] Currently supports translation for video and audio subtitles into English from 40+ languages. See [6] Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See aka.ms/SurfaceBatteryPerformance for details. [7] 13.8" Surface Laptop comes with 39 W Surface power supply. Fast charging (from 5% to 80%) is supported with minimum 65W Surface power supply or USB-C® PD charger, sold separately. Testing was conducted at Microsoft in February 2024, using pre-production devices, software, and minimum of 65W USB-C® charger under controlled conditions. The device was powered on to the desktop screen with default display brightness settings. Actual charge time will vary based on operating conditions. Measured at typical office ambient temperature of 23C. [8] Enclosure includes A Cover, C Bucket and D Cover. 100% recycled aluminum alloy in A Cover and C Bucket. 100% recycled rare earth metals in magnets. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure (ECVP) for Recycled Content, UL 2809-2, Second Edition, November 7, 2023. [9] Enclosure includes A Cover, C Bucket and D Cover. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure for Recycled Content, UL 2809-2, Second Edition, November 7, 2023. [10] Available colors may vary by market. [11] USB-C® port does not charge your Surface device or any device that requires more than 15W [12] Requires device with USB-C® USB4®/Thunderbolt™ 4 port and when supported by device and display. Screens simulated; subject to change Recall: Optimized for select languages (English, Chinese (simplified), French, German, Japanese, and Spanish.) Content-based and storage limitations apply. See [ Cocreator: Optimized for English text prompts See [

Specs 89

Brand Microsoft
Model Name Surface Laptop
Screen Size 13.8 inches
Color Platinum
Hard Disk Size 256 GB
CPU Model Snapdragon X Plus
Ram Memory Installed Size 16 GB
Operating System Windows 11 Home

Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Sunday, Nov 1

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

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Top Amazon Reviews

This is a fantastic laptop, IF you understand what you're signing up for.
CPU: Snapdragon X Plus (10 core) Capacity: 16GB/256GB Style: Device Only Color: Platinum
Before making your purchase, consider what you're getting into. Most computers use an x86-64 CPU (a Complex Instruction Set Computer). However, this device uses ARM architecture (a Reduced Instruction Set Computer), not x86. Unlike macOS, which brute-forced compatibility by compelling developers to support ARM on their platform, Windows has not made such a choice but instead intends to support both ecosystems. Developers must now choose to create native ARM versions of their software for compatibility. Some have even blocked ARM support, as evidenced by reports of certain online exam programs restricting ARM-based Windows machines. My primary motivation for purchasing this laptop was its battery life, which is excellent depending on how you use it. My job primarily runs off web applications, so I have no issues there. While performance isn’t top-tier—hence why I rely on my desktop—it’s still snappy enough for everyday tasks. However, those involved in heavy development might find it underwhelming. I get an average of 10 hours of real usage, which is absolutely stellar for me. I never worry about running out of battery. However, screen brightness impacts battery life. My 10-hour estimate assumes a 60% setting since the display is quite bright. Turning it down doesn’t make it difficult to read. The screen size is ideal for me. Previously, I used a 13-inch device but found my workplace-issued 16-inch model too bulky for travel despite its larger display. The Surface Laptop 7 is very portable. The touchscreen seems more like a novelty. While scrolling is occasionally handy, the lack of foldability or 180-degree opening makes its utility limited. Still, it doesn’t detract from the overall experience. If gaming is your priority, consider a used desktop for affordability or a Steam Deck for portability. Reflecting on my own experience, I deeply regret not saving up for a proper desktop after high school. Gaming on a laptop simply doesn’t compare. Not to mention the gaming compatibility issues that will arise as most games that support ARM are mobile games and they're trash. The price of this laptop is fantastic (When it is on sale.) I bought a used one for $600, I would still be completely happy paying the just under $800 currently. A base model with 256GB of storage is a bit of a crime, however. I'm fairly technically inclined and have my own homelab so I just have a vpn network drive that I use for large files. ... show more
Reviewed in the United States on March 23, 2025 by Joshua
Exceeded ALL Expectations!
CPU: Snapdragon X Plus (10 core) Capacity: 16GB/256GB Style: Device Only Color: Platinum
This laptop is by far the best I have owned, even better than my Macbook Air M3. The Snapdragon Plus processor is very fast and delivers amazing battery life. I love that it wakes from sleep almost instantly! Very similar to a Macbook Air in terms of how it feels and looks from the outside, but the slight wedge shape is much more comfortable to type on. Also, not having the notch in the screen is a huge benefit as it is less distracting in my opinion. So far, all programs have worked flawlessly, including being able to use an external optical drive (something that I could not get to work on Mac). The screen is very bright and the 120hz refresh rate makes things smooth as butter. The haptic trackpad is very precise and scrolling is comfortable. Had no issues connecting this to an external Dell dock and just having it work without issues. Even though I don't use the touchscreen very often, it is a great benefit when you are using this on a cramped airplane tray table or sitting in bed. Having a traditional USB-A port makes it convenient when on the go and not having to bring a dongle or purchase new USB-C cables for everything. The only downside about ultra -thin laptops in general is that they can be more delicate than ones built to be abused. Additional care is needed when setting it down or making sure nothing drops on the lid since the screen bezels are extremely thin and there is not much room for error when it comes to a fall off the couch or getting squished in a laptop bag. ... show more
Reviewed in the United States on December 7, 2024 by J.A.
Ideal for travel with super long battery-life
CPU: Snapdragon X Plus (10 core) Capacity: 16GB/256GB Style: Device Only Color: Platinum
While I have a current model MacBook, I have always preferred the Windows operating system and the Surface Laptop implements it wonderfully. It has a perfect dimensions with a screen aspect ratio of 3:2 - just as wide as most 13.5 inch [the Surface has a 13.8 inch screen] laptops but with a taller screen. I find that this ratio hits the sweet spot. The case is solid magnesium-aluminum alloy with no flex. The keyboard is also very solid with a really good feel on pressing the keys. This unit has the new Windows AI key but it just replaces a redundant key so that skin keyboard covers for older Surface Laptops will fit this one as well. As with all recent Surface Laptops, the case design is the most elegant of any laptop that I have had. The slots for air ventilation and sound from the internal speakers are hidden. There are no laptops with as clean a case as this one. The new Snapdragon X Plus processor is ultra-fast and power-efficient. It can now be left on indefinitely like Apple iPads or MacBooks, with little lost of battery charge. I just let it go to sleep and when I return to work on it, it uses the Windows Hello IR camera for instant back-to-work. It continues to use the Microsoft magnetic charging system that I like since it is designed to detach from the computer when the cable is pulled. I notice that some will complain about proprietary charging connectors but they overlook the fact that this Surface Laptop can be also charged with any USB charger using its USB-C port. ... show more
Reviewed in the United States on October 28, 2024 by JG319
Do Not Recommend
CPU: Snapdragon X Plus (10 core) Capacity: 16GB/256GB Style: Device Only Color: Platinum
I've had this laptop for about 2 months now and it can no longer start up. I'm not exactly sure what is failing but im thinking something with the ssd is faulty. I'd steer clear of this laptop. I've had and used many different pcs and never experienced something like this, especially this quick. Customer service is also poor and difficult to deal with. I have been instructed to check my warranty with the surface app to submit a claim. The surface app on my laptop, that is dead. Hopefully this gets fixed but I'm very disappointed. ... show more
Reviewed in the United States on July 23, 2025 by Sean Hagness
Microsoft laptop
CPU: Snapdragon X Plus (10 core) Capacity: 16GB/256GB Style: Device Only Color: Platinum
good product with latest features.,
Reviewed in the United States on April 21, 2025 by Leslie
Great laptop!
CPU: Snapdragon X Plus (10 core) Capacity: 16GB/256GB Style: Device Only Color: Platinum
I have had this laptop a couple of days now and so far, I'm pleased. This was a luxury purchase in the sense that this is the most expensive laptop I have ever bought and in deciding to do it, I did a lot of research. And I would recommend that to anyone thinking of purchasing the Surface laptop. Some of the biggest complaints I saw were regarding the Snapdragon processor and that a lot of programs didn't work with ARM. I do some photoediting and use GIMP with no issue, as well as doing some writing, but since that's on Word on a Microsoft laptop, I didn't expect issues with their own products anyway. Outside of that, I installed VLC, which has an ARM compatible download. There are a few other programs I haven't decided if I'm going to install here or keep only on my old laptop, but those also have ARM compatible downloads. The point is if you have never heard of ARM and don't know if the programs you use are ARM compatible, do your research before spending the money. The laptop is very responsive, although the start-up is a little slower than I'm used to compared to my last laptop, which I had made RAM upgrades to (32 GB there compared to 16GB on the Surface laptop). The display is bright and the touchscreen works very well. I have been on an off othe laptop all day since 6 AM and 7 hours later, I still have 80% battery. I also splurged and bought the Arc Mouse and the pairing was quick and simple. Overall, I am very happy with this purchase. ... show more
Reviewed in the United States on March 13, 2025 by Jay Bogle
Great laptop
CPU: Snapdragon X Plus (10 core) Capacity: 16GB/256GB Style: Device Only Color: Platinum
I purchased the 1st gen Surface Laptop years ago. It was a great machine so I decided to upgrade to the 3rd gen when it released several years later. This is the 7th gen Surface Laptop. It's very much like the other two I've owned. That's a good thing. But Microsoft has continued to improve upon the design each iteration. This laptop is really excellent. The build quality and design are supreme. They have even managed to keep the price right at $1000. I can't see why I would ever purchase another laptop. Thank you Microsoft. ... show more
Reviewed in the United States on October 4, 2024 by Amazon Customer
Software Trouble
CPU: Snapdragon X Plus (10 core) Capacity: 16GB/256GB Style: Device Only Color: Platinum
I bought this computer without knowing that it would have so many compatibility issues. The processor is a Snapdragon from Qualcomm, which unbeknownst to me, does not run software that requires i5 or i7 processors. Most notably, the Surface Laptop 7 does not support ExpressVPN, which is a big no no for me. It also does not support Serato Pro, a mixing software for DJs. I was really hoping to use this laptop on the go and play music in places I otherwise wouldn’t be able to. The best thing about this laptop that I noticed with the short time I used it is that it does have a really good battery life. My biggest complaint is that after finding a DJ software (DJay Pro) that works with ARM processors, I used it for about 5 hours one night, then the next day it would not open. I tried to reset the app, reinstall it, even reset the PC itself, but the app does not open anymore and won’t even show up in task manager. Another thing I noticed is that the trackpad got a little glitched out and would use the haptic tap each time I slightly touched it. Restarting the PC fixed that issue. Overall, I think it’s a very basic computer and honestly not worth the price for what you get out of it. It is a sleek design but at the cost of poor compatibility and bug fixes that Microsoft needs to work through before this computer is something I would want to use daily. In the process of returning it now. ... show more
Reviewed in the United States on July 23, 2024 by Connor
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