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JBL

JBL Quantum 800 - Wireless Over-Ear Performance Gaming Headset with Active Noise Cancelling and Bluetooth 5.0 - Black

  • Based on 1,213 reviews
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Arrives Thursday, Feb 5
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Features

  • In competitive gaming, sound is survival, and JBL knows great sound: From the thrill of tracking enemies in FPS games, to engaging in epic MOBA battles, the JBL Quantum 800 amplifies every victory on PC, Mac, Xbox, PS4 and Switch.
  • Features JBL Quantum Surround sound technology which is engineered for accuracy and delivers immersive gaming audio for a competitive edge, so users never have to miss a step, shot or jump during gameplay.
  • JBL Quantum 800 gaming headset incorporates a boom microphone with echo cancelling technology, allowing users to focus on their teammates' voice rather than background noise, for crystal clear communication. Integrated Discord certified game-chat balance.
  • Memory foam ear cushions on the JBL Quantum 800 headset are covered in soft leather, providing comfort for marathon sessions, plus 2.4 GHz wireless and Bluetooth 5.0 connection for multi-platform gaming
  • Items delivered: JBL Quantum 800 wireless gaming headset with boom mic in black, RGB lighting effects, compatible with PC, Mac, Xbox, PlayStation, Nintendo Switch, mobile and VR.
  • The JBL Quantum 800 headset is compatible via 2.4GHz wireless connection on PC, PS, Mac and VR. Compatible via 3.5mm audio jack with PC< Playstation, Xbox, Nintendo Switch , Mobile, Mac and VR. The JBL QuantumSURROUND is only available on PC. Bluetooth is available for PC, PS4, and PS5. Check the connectivity guide for compatibility and the chart below for reference.
  • PLEASE NOTE: The JBL Quantum 800 is only compatible with PC, PS Mac and VR vis a wireless connection. It is NOT compatible with Xbox and the 3.5mm audio cable needs to be used

Description

JBL Quantum 800 over-ear gaming headset. The JBL Quantum range delivers a sound experience that transforms each headset into a crown for the everyday champion. The JBL Quantum 800 comes with the JBL Quantum Engine software for immersive surround sound, enabling PC gamers to adjust EQ, sound effects, mic modes, and RGB effects. Built by our team of acoustic engineers and tested extensively with gamers around the world to develop a predictive algorithm so that every game is more immersive to give you a competitive edge. The JBL Quantum 800 gaming headset delivers an accurate soundscape so you can amplify all your epic gaming moments. Product details. Wireless over ear gaming headset, JBL Quantum Sound signature, JBL Quantum SurroundSound, JBL Quantum Engine PC software, Active noise cancellation, DTS headphone X:2.0, 3.5 mm, 2.4 GHz wireless and Bluetooth 5.0 connections, Discord certified game-chat balance, flip-up boom microphone. For over 70 years, JBL has engineered the most precise, impressive sound found in big venues around the world. JBL's mission and vision is to make life more connected, entertaining, personalized and productive. The company combines passion and purpose to design smart products, systems, software and services to connect people wherever they are. Troubleshoot: (1) Bluetooth pairing failed - Make sure you have enabled Bluetooth feature on the device to be connected with the headset Move the device closer to the headset The headset is connected to another device through Bluetooth. Disconnect the other device, then repeat the pairing procedures. (see “With Bluetooth (secondary connection) (2) No power - The headset turns off automatically after 10 minutes of inactivity. Power on the headset again Recharge the headset (see “Charging your headset”). Other troubleshoot solutions are available on user manual Pg- 17-18.


Product Dimensions: 9.06 x 4.33 x 9.65 inches


Item Weight: 14.5 ounces


Item model number: JBLQUANTUM800BLKAM


Batteries: 1 Lithium Polymer batteries required. (included)


Is Discontinued By Manufacturer: No


Date First Available: May 4, 2020


Manufacturer: JBL


Country of Origin: China


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Thursday, Feb 5

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews


  • Short distance connection. Horrid mic.
I bought 3 headset. The Steelseries Arctis 7+, the Turtle beach stealth 700, and this JBL quantum 800. I've had the first two for about 2 weeks and i wanted a good headset with the same features as the Turtle beach 700. Specifically simultaneously Bluetooth and wireless USB connection use. If the Turtle Beaches weren't so notoriously flimsy with deceptive solidity i would have kept those. So ultimately it is between this 800 and arctis 7+ and i am basically set on keeping these after a few days. Build/comfort: 7/10 i feel more comfortable tossing these around (like into a bag, onto a bed, falling off a table or small daily accidents) I wish the pads weren't leather and/or at least had a fabric ear cup like my comparison headsets. Sound isolation is not bad nor is sound leak, not the greatest but average muffles sound to where there's plenty i don't make out sounds well but still hear them to know there is a sound. But when in use i don't even use the Active Noise Canceling because the isolation and volume is enough. They have good weight distribution for my head. I prefer some clamping force to relieve me from feelinge the head band too much. The 800 has a nice balance between the 3 sides. I wear glasses half the time and I've worn worse. I honestly can't complain about glasses with these. I've worn these for more than 10 hours multiple times. Sound: 8/10 the sound is good. I was surprised how flat the audio was out the box BUT it wasn't totally flat despite the EQ saying so. At least not compared to the arctis and my srudio monitors. The main issue is if you are going to be using ANC sometimes on and sometimes off. The Low and bass end is stronger ON and weaker OFF. And after adjusting it im still worling on finding a good bass balance because it either stands out too nuch or is too hidden. I couldn't use my EQ sliders from other devices. But the potential is their for great balance if you stick to one mode. The sound stage/surround sound is a bit weird in my opinion. Not bad just different, tighter. I play on PS5 not PC so i am not sure if the JBL surround options affect this, but i do use DTX on the playstation end. I did notice the surround sound got better and less narrow after messing witn the setting on the PC hub when i reconnected it to my playstation (turned it off and on). But after i couldn't tell a difference between on and off. Of my 3 comparisons i think the TB700 weirdly enough had the best sound stage/surround sound for gaming. I would put these 3rd but they do job and it is probably better on PC than playstation. The 3.5mm jack audio is solid. My phone has a built in DAC and LG sound engine. I actually just tested it right now while typing this. Almost want to move the rating to a 9 but i stick to 8. ANC does not work while jacked in, it will turn off anc. When the headset is on your PC settings affect the jack audio BUT it will not stay on if you are not using USB 2.4ghz or Bluetooth. Of the 3 headsets this is the only one without high end distortion. Battery: 5/10 Tied for the worst part of the 800. With Lights, USB wireless, Bluetooth, and ANC you are looking at 9-10 hours. With no lights, no ANC, just Bluetooth and USB wireless you are looking at about 24 hours or so. My next test will be with ANC, Bluetooth, USB, and no lights to see how much ANC affects battery and i will update this section. Full charge is between an hour and 2. Very fast. As i am sure you have read the headset will immediately cut power when plugged in and i hate that. But also if there is no sound from USB 2.4ghz or Bluetooth playing for about 20 minutes the headset powers down. And once the battery is at about 25% it will play a warning aound. Then again at aboit 15% and 5%. For my comparison the TB700 does a stagnant voice prompt that is annoying and the arctis does a tone every few minutes which is just as annoying. I do not find the JBL 800 warning annoying. It highlights how the battery isn't THAT bad since the warnings are about an hour or more apart. Plenty of time to give it a 15 minite charge for a solid 20% boost. UPDATE: having the ANC turned on does inconsistently deplete much more of the battery. I lost about 30% in 2 hours. Without ANC and with Bluetooth and 2.4ghz dongle and lights i was losing about 10% an hour. Without ANC or lights i was losing about 10% every 1-3 hours. I lowered the acore from a 6 to a generous 5. Connectivity: begrudgingly 5/10 I would love to give these a 10, very few headsets have the 3 options of Bluetooth, 3.5mm jack, and usb 2.4ghz and can use them all simultaneously! Unfortunately the range is non existent. Per my comparison the TB700 cuts in and out at the back door of the house (about 10-15 steps away), the Arctis cuts in and out a bit earlier at the kitchen ( 8-12 steps) and this JBL has the most annoying disconnect reconnect at the just walking out of my room (5-9 steps) the distance is honestly REALLY bad, the worst i can remember of any wireless device. But i can get to the bathroom with both doors, bedroom and bathroom closed ( 3-5 steps) no i am not taking large steps i am size 11 us men and my feet are about a tonail apart each step. If you have a JBL device it plays that sound every time it connects and it plays it even if the connection is interrupted a second. Awful. The connectivity is ironically the worst despite also being the thing i got them for. I suppose turning off while charging falls undee this as well. Oh and the mic does not work with Bluetooth. I read people using it on Bluetooth and tbat being their main use, but apparently mine doesn't. Could be a dud. Mic: 3/10 While in PS5 chats no one can tell the difference between this and the other 2 headsets although i can during the mic tests. It is pretty average. The actual mic isn't as ugly as it looked in photos and actually blends in well when swung up. It feels weird how it stiffly can be beny where i want it but hey it works. Weird there is a mute button on the left earcup when swinging up mutes it but great to have a backup if anything happens. UPDATE: after streaming and listening to playback, this is one of the worst sounding mics i have ever used. Plugging earbuds into the ps5 remote sounds better or the same as this. So much background noise, so much digital noise. Horrible low volume voice pickup but drop a pen and you will hear it. Changing my overall score. Other 7/10 Esthetically these are very nice with and without the lights. The PC hub software is better than the arctis software in my opinion. Has all the same options plus a little more like saving more than 1 custom EQ. The JBL quantum does not work with any JBL mobile apps unfortunately. And unlike the other 2 i had no issue updating the JBL quantum 800. Overall 5/10 I am ultimately keeping the JBL over the other 2 because unlike the TB700 i don't think it will break on its own after a few months and it doesn't have distortion. And unlike the arctis it has simultaneous Bluetooth and 2.4ghz which is my must have feature. If you don't need that feature i absolutely recommend the Steelseries arctis for gaming. But if you are like me and need Bluetooth and USB wireless simultaneously i would recommend the JBL 800. The battery isn't that big an issue, i just think when you compare it to something like the arctis 7+ that can last 30+ hours, makes it seem worse than it actually is. In reality the 10-20 hour battery life (depending if you use lights) is kind of average for audio devices. I think most people will be find getting home from work or school and playing for 2-6 hours with these. I am a typical 10+ hour power player and they have been fine. UPDATE: I. Looking to replace and return these. The mic is just horrible. I was willing to accept the average battery life and extremely short wireless range but adding on how bad the mic is. I would not recommend these for more than $80 or less after tax. I would have been furiously upset if i paid full price for these. These would have been perfect if they didn't waste their time putting lights on it and instead actually made the mic, ANC, and range better. ... show more
Reviewed in the United States on April 7, 2022 by David L.

  • Craziest sound I've experienced from "gaming" headsets
I've owned a lot of headsets over the years from most of the main brands. Logitech, Turtle Beach, Razer, Steele Series, etc. The JBL Quantum 800 is the first one I've owned that had all the features I wanted. Gamechat/game audio mixer to control the output level balance between the two. Sidetone so that I can hear myself talk (I get a little distracted and tend to talk more loudly when I can't hear myself, I also have ADHD, so it helps me communicate properly as well). Flip-to-mute as well as a mute button. Bluetooth, wireless USB, and an audio jack. Not to mention the JBL Engine is easy to use and has good presets. I will say that tuning the EQ and finding the right setting for me took a little work, but it was worth it. I've been using these to play MW2, and at first the sound was too much to handle. After tuning, I've found the directly sound and sound accuracy to be the best I've ever heard. Can't say anything about how movies or music sound, but for gaming they're great. Got mine on sale for $139 and they've been worth every penny. ... show more
Reviewed in the United States on November 17, 2022 by Amazon Customer

  • Poorly Packaged (Edit✓Second Wind)
The media could not be loaded. 3rd Update June 23rd 2021: After they replaced my model for the what seems like too many times.. The headset has been holding up okay but it hasn't been without issues along the way. Still overall love the design but a bit wonky with the microphone especially after it bends over time and loses its original form Making it less than ideal for longevity and clarity. Wouldn't highly recommend this Unless it was on a very decent sale and even then paired with its battery life It's debatable as to whether you would say you got your money's worth. Originally I got it for the RGB (which is fantastic by the way) I just can't see myself using them however due to how quickly it seems to lose it's charge particularly without the capability of charging while using which I believe is its biggest flaw! If there's one thing I can mention in their defense, is that JBL has stood by its product for the duration of time. So I will be loyal- however slightly more cautious upon their gaming related line of gear. 2nd Update: There was a software update and it broke my headphones, they no longer power-on waiting for support as I no longer have working headphones... 1st Update: Let me first say the software is pretty finicky. Spent been a couple hours trying to update it..only to give up and go to bed to find out the next morning it was up to date mysteriously. Super so let's get into it. Equalizer works very well, Software is neat, Great highs and lows epic bassline. looks phenomenal like I don't even ever want to go back to the way it was before! In comparison how does it sound to the JBL 400? Significantly better, how is the function in its current state??.. Well let's just say the wired counterpart works out of the box whereas the wireless model needs the firmware updated and that could take some time. (In its current state) Unfortunately no thanks to support haven't really been able to speak to anybody for some reason I was speaking to India's support, and they give me the runaround so I just ended up taking care of it myself. Verdict- As it is my first JBL item and as a hardcore gamer I'd like to think this is a fantastic piece of equipment... My only issue is I'm not sure if one of the speakers is having issues at max volume as it sounds a little shaky. With that said it's definitely worth the money will try to upload better pictures stay tuned, and will keep you updated on The wear and tear. Original review: Was never more excited in my life for but for this headset. Waiting on the edge of my seat all week! f First pair of JBL headphones, and oh boy did I luck out. -_- *Did not include the USB dongle I am not able to connect it to my device as it is missing the USB dongle...??? Signs that it may have been opened previously, Will update with further information but as of yet I am unable to test the device. (Looks and feels good but oh wait it's the Quantum 400 series ?!!!!) **Received the wrong model+ & Am missing the USB dongle... ** --Will write a proper review when I received the proper item. ... show more
Reviewed in the United States on May 22, 2020 by Noah Aaron V

  • Generally good device
First item I bought, mic stopped working due to wear of the flip mechanism after about a year. Now I buy a new one and the ANC is producing some terrible crackling sounds after 1 month of use. So I can no longer use the ANC. Aside from this very good product .
Reviewed in the United States on October 5, 2022 by bob

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