VTech AM18447 Main Console 4-Line Expandable Small Business Office Phone System with Answering Machine, Intercom, Auto Attendant & Music on Hold, Black
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This item is eligible for return within 30 days of receipt
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Availability:
Only 1 left in stock, order soon!
Arrives
Jul 18 – Jul 22
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Size: Main Console | Black
Features
- Simple installation: Connect the Main console to analog Phone lines and the handsets/desksets wirelessly Connect to the system. Install an entire Office in minutes without Professional assistance .Caller ID/Call Waiting1 , 32 Number Speed Dial , Supports Cordless Handset/Headset , Extra large Display For Easy Viewing , 100 Name And Number Phonebook Directory , Full duplex Speakerphone
- Expandable up to 10 total stations (1 console and 9 desksets or handsets): allows you to grow into a fully featured telephone system with anywhere from one to 10 stations.
- Auto Attendant on each line answers calls, provides the company directory, forwards calls to specified extensions, and enables callers to record voice messages when there is no answer.
- Digital Answering system: digitally records up to 180 shared minutes of incoming messages, outgoing announcements, and memos.
- Customizable music on hold: includes a 2. 5mm jack for connecting music devices like MP3 players, Boom boxes, tablets or smartphones.
- Connectivity technology: RJ11
- Caller ID/Call Waiting1 , 32 Number Speed Dial , Supports Cordless Handset/Headset , Extra large Display For Easy Viewing , 100 Name And Number Phonebook Directory , Full duplex Speakerphone
Description
The VTech AM18447 - main console works with the Am18247 extension Deskset and Am18047 accessory handset to create a new small business office phone system that makes it easier than ever to connect your office. Installation is simple. Only the main console needs to be connected to analog phone lines. The handsets and desksets wirelessly connect to the system with one touch using DECT 6. 0 technology, so you can install an entire office system in minutes. No professional assistance required. Plus, the VTech AM18447 - main console allows you to grow into a custom built fully featured telephone system with up to 10 stations. The main console digitally records up to 180 shared minutes of incoming messages, outgoing announcements and memos. The auto attendant for each line can answer outside calls, provide callers with a company directory and route calls to the appropriate extension.
Brand: VTech
Color: Black
Telephone Type: Corded
Number of Batteries: 4 AA batteries required. (included)
Material: Plastic, Metal
Power Source: Corded Electric
Dialer Type: Single Keypad
Item dimensions L x W x H: 10 x 5.7 x 8.8 inches
Answering System Type: Digital
Item Weight: 2 Pounds
Product Dimensions: 10 x 5.7 x 8.8 inches
Item Weight: 2 pounds
Item model number: AM18447
Batteries: 4 AA batteries required. (included)
Is Discontinued By Manufacturer: No
Date First Available: September 17, 2017
Manufacturer: Vtech
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Jul 18 – Jul 22
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Size: Main Console | Black
20 year old Avaya inhouse PBX system went down with a power issue. This VTech system was cheaper than a sales call and repair to the existing PBX system. We still have all of the same functionality as the old PBX. No problems setting up the base station with 3 of the desksets. The range on this system was greater than the usual home phone DECT 6.0 handsets. The signal is carrying through concrete and steel floors that formerly blocked those signals. Thanks to other reviews on Amazon, we were able to set up call privacy and turn off call screening too. We don't use the auto attendant yet but if you do, it allows the caller to have the option of choosing an extension. Any shortcomings were very minor: - You have to go into call history to clear the "missed calls" counter. It's only two button presses. - The voicemail only displays the name of the caller, not the phone number. You have to go into call history for that, if needed. - Auto-attendant requires hitting the extension number and then "#". A single button press would have been nice. Things we really liked: - It replaces a PBX for a few hundred bucks. - Doesn't require a charge/month/extension that a PBX service does. - Better range than regular DECT 6.0 handsets. - No problems with clarity through ear piece or speaker. - Can have call privacy (no snoopers dropping in on your calls) - Can either have incoming calls go to all phones or use auto attendant to direct callers to extensions.
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Reviewed in the United States on March 20, 2024 by Matthew Y
Size: Main Console | Black
I have purchased a few phones lately, looking for old RJ45 phone jack and a good phone directory that had to include a headset... This vTech Phone had Caller ID which when matched with the Phone Directory stored number, would display the name I saved. This was my Number One feature, that I was after, as I wanted to know which Customer was calling me. And as a side note, the better phones similar to this one - do not - which is un-believable for the money ! But... This phone has a great phone Directory, including a search feature off the first 3x characters ! Now that is a handy feature ! It also has a 32 number quick dial feature, which I use constantly, and a half decent Answering Machine system, which I also when I am out of the office. The Headset Port, which is what I wanted, works exceptionally well when I am hearing the caller, but all of my Customers can not hear me loud enough, no mater what headset I plug in :( And I have purchased at least 6 of them from Amazon recently, all having the same quiet affect, so disappointment there ! I did however end up purchase the vTech Wireless Headset that works well with this phone... And all My customers, when using it, can hear me exceptionally well ! The only drawback using the wireless headset, is the fact that it is an external device, so the time length of the calls etc, do not register when I "transfer" to the headset, which I have to do every time I make a call. (Which is annoying, but what I must do so Customers can hear me) Other than that, the display is a dot matrix screen, at least 5x lines - very handy that I use 2x incoming Lines, so this handles that more than OK And the Wireless connectivity works well with the headset ( tried it at 20 Meters / 66ft.) My only gripe to vTech, is why only have a phone directory with a Maximum of 100 stored numbers ? Every similar phone out there is all the same, but having say 999 numbers to store would be super ! Especially being a Business Phone !
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Reviewed in the United States on May 26, 2022 by Aussie Brad
Size: Main Console | Black
The first phone set I purchased arrived and you could tell it was a return item because the box was taped up. I held out hope and tried to set it up. I could not get a dial tone and there was terrible static in the line. I boxed it back up and mailed it back. Against my better judgment, I ordered the exact same phone again and it arrived with the box in good condition. Upon setting up the phone it did the EXACT same thing as before and I was not able to get a dial tone. Upon looking at the reviews I found several that said it could not be used with a business line... this would have been good to have known in the description about the phone!!! So, I've packaged this one up and will be sending it back for a refund. Buyer beware!!!
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Reviewed in the United States on April 7, 2025 by Angela
Size: Accessory Cordless Handset | Black
The Vtech is a quality phone. Got the 4 line base unit.
Reviewed in the United States on April 13, 2025 by PW
Size: Main Console | Black
I just connected the three analog R11 modular jacks the communication provider installed. Connected the three wireless phones and all three lines are available and easily identifiable on each phone. Each phone number has its own voicemail, so I haven't tried the voicemail feature. My users are happy with the phones and how they work. It was the cheapest and easiest solution for our small remote office.
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Reviewed in the United States on May 20, 2024 by Dan Strickler
Size: Main Console | Black
For the price this is an excellent phone system. Once you understand the limitation of the system and realize it's a $125 system, you can move forward and setup with confidence. The systems rings, when volume is turned up, regardless of whether AA is engaged or not. Yes, you have to 'play' the message if recorded from professional voice service. While the 'default system mailbox' and extension 0 mailbox are the same, they are used differently. Utilize your dial-tone provider to conduct rollover functions. The desktop stations capable of running on battery. (useful for setup)... As stated earlier, It's a $125 device, don't expect something this isn't. for a small office, in my case 5 people with 3 inbound lines, it is an excellent system for under $500 (extension sets included)
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Reviewed in the United States on December 29, 2023 by Brian Thompson
Size: Main Console | Black
I've just set up a new 12-person office and this system works perfectly for us. Prior to this it would have been a PBX professionally installed with user phones, lots of wall drilling, and cabling, etc. With this system, all we did was plug, and play. We have all the benefits of a PBX without the hassle, and it's all wireless.
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Reviewed in the United States on November 4, 2024 by Spikey
Size: Main Console | Black
Gives off A LOT OF RADIATION! Why couldn't this company just offer a simple switch to turn off the wireless function?????? Would have a been a great phone if not for this. Why are there no two line phones like this that are just corded? That's all I need.
Reviewed in the United States on December 31, 2024 by M loop