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VTech

VTech AM18447 Main Console 4-Line Small Business Phone System - Expandable to 10 Stations, Digital Answering Machine, Auto Attendant, Intercom & Custom Music on Hold, Black

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Availability: Only 5 left in stock, order soon!
Fulfilled by Amazon
Arrives Tuesday, Jun 16
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Size: Main Console | Black


Features

  • Quick and easy installation: Connect the main console to analog lines via RJ11; cordless handsets/desksets pair wirelessly with one-touch DECT 6.0 technologyno professional wiring or assistance needed for fast small office setup.
  • Expandable to 10 stations: Grow your 4-line small business phone system seamlessly by adding up to 9 cordless handsets or desksetsideal for scaling operations without replacing equipment.
  • Professional auto attendant per line: Automatically answers calls on each of the 4 lines, offers company directory access, routes to extensions, and records voicemail for efficient, polished call management.
  • Reliable digital answering system: Captures up to 180 shared minutes of incoming messages, announcements, and memosensuring no important calls are missed during busy hours.
  • Enhanced productivity features: Full-duplex speakerphone for natural conversations, extra-large display, caller ID/call waiting, 100-name phonebook, 32 speed dials, cordless headset support, intercom, and customizable music-on-hold via 2.5mm jack.

Description

The VTech AM18447 Main Console is the powerful core of a flexible, expandable 4-line small business phone system designed for home offices, growing teams, and professional environments. Compatible with the AM18247 Extension Deskset and AM18047 Accessory Handset, this main console delivers reliable multi-line communication with easy wireless DECT 6.0 technology. Only the main console connects directly to your analog phone lines via RJ11, while additional handsets and desksets pair wirelessly with one-touch setup—no professional installation or complex wiring required. Build a complete office phone system in minutes and scale effortlessly as your business grows: the AM18447 supports expansion up to 10 total stations (1 main console + 9 extensions). Enjoy built-in digital answering machine, auto attendant, intercom, and customizable music on hold for a fully featured, professional telephone solution.

Brand: VTech


Color: Black


Telephone Type: Corded


Number of Batteries: 4 AA batteries required.


Material: Metal, Plastic


Power Source: Corded Electric


Dialer Type: Single Keypad


Item dimensions L x W x H: 10 x 5.7 x 8.8 inches


Answering System Type: Digital


Item Weight: 2 Pounds


Number of Batteries: 4 AA batteries required.


Power Source: Corded Electric


Dialer Type: Single Keypad


Answering System Type: Digital


Compatible Devices: VTech Am18247 extension Deskset, Am18047 accessory handset, music devices


Conference Call Capability: advanced


Multiline Operation: Multi-Line Operation


Phone Standby Time: 5 days


Is there Caller ID: Yes


Recording Capacity: 180 Minutes


Color: Black


Enclosure Material: Metal, Plastic


EU Spare Part Availability Duration: 7 Years


Item Dimensions: 10 x 5.7 x 8.8 inches


Item Weight: 2 Pounds


Brand: VTech


Telephone Type: Corded


Global Trade Identification Number: 46


Manufacturer: VTech


UPC: 735078042446


Mfr Part Number: AM18447


Model Number: AM18447


Warranty Description: 1 Year Limited


Item Type Name: 4-Line Small Business Office Phone System with Answering Machine, Intercom, Auto Attendant & Music on Hold


Built-In Media: Main console for AM Series System


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Tuesday, Jun 16

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Similar Products

Top Amazon Reviews

    • Good low cost - auto attendant - limitations apply
Size: Main Console | Black
For the price this is an excellent phone system. Once you understand the limitation of the system and realize it's a $125 system, you can move forward and setup with confidence. The systems rings, when volume is turned up, regardless of whether AA is engaged or not. Yes, you have to 'play' the message if recorded from professional voice service. While the 'default system mailbox' and extension 0 mailbox are the same, they are used differently. Utilize your dial-tone provider to conduct rollover functions. The desktop stations capable of running on battery. (useful for setup)... As stated earlier, It's a $125 device, don't expect something this isn't. for a small office, in my case 5 people with 3 inbound lines, it is an excellent system for under $500 (extension sets included) ... show more
Reviewed in the United States on December 29, 2023 by Brian Thompson
    • An Excellent Phone Directory + Wireless Headset
Size: Main Console | Black
I have purchased a few phones lately, looking for old RJ45 phone jack and a good phone directory that had to include a headset... This vTech Phone had Caller ID which when matched with the Phone Directory stored number, would display the name I saved. This was my Number One feature, that I was after, as I wanted to know which Customer was calling me. And as a side note, the better phones similar to this one - do not - which is un-believable for the money ! But... This phone has a great phone Directory, including a search feature off the first 3x characters ! Now that is a handy feature ! It also has a 32 number quick dial feature, which I use constantly, and a half decent Answering Machine system, which I also when I am out of the office. The Headset Port, which is what I wanted, works exceptionally well when I am hearing the caller, but all of my Customers can not hear me loud enough, no mater what headset I plug in :( And I have purchased at least 6 of them from Amazon recently, all having the same quiet affect, so disappointment there ! I did however end up purchase the vTech Wireless Headset that works well with this phone... And all My customers, when using it, can hear me exceptionally well ! The only drawback using the wireless headset, is the fact that it is an external device, so the time length of the calls etc, do not register when I "transfer" to the headset, which I have to do every time I make a call. (Which is annoying, but what I must do so Customers can hear me) Other than that, the display is a dot matrix screen, at least 5x lines - very handy that I use 2x incoming Lines, so this handles that more than OK And the Wireless connectivity works well with the headset ( tried it at 20 Meters / 66ft.) My only gripe to vTech, is why only have a phone directory with a Maximum of 100 stored numbers ? Every similar phone out there is all the same, but having say 999 numbers to store would be super ! Especially being a Business Phone ! ... show more
Reviewed in the United States on May 26, 2022 by Aussie Brad
    • Terrible product
Size: Main Console | Black
Don't buy it! Terrible only work for a month, I bought 4 and one of them just stop working when I realized and wanted to return I couldn't. That is why the window for returning is so short. Terrible product, a waste of money. Complicated to setup. No intercom.
Reviewed in the United States on April 26, 2025 by Klola
    • Great inexpensive replacement for a PBX with all the same functionality
Size: Main Console | Black
20 year old Avaya inhouse PBX system went down with a power issue. This VTech system was cheaper than a sales call and repair to the existing PBX system. We still have all of the same functionality as the old PBX. No problems setting up the base station with 3 of the desksets. The range on this system was greater than the usual home phone DECT 6.0 handsets. The signal is carrying through concrete and steel floors that formerly blocked those signals. Thanks to other reviews on Amazon, we were able to set up call privacy and turn off call screening too. We don't use the auto attendant yet but if you do, it allows the caller to have the option of choosing an extension. Any shortcomings were very minor: - You have to go into call history to clear the "missed calls" counter. It's only two button presses. - The voicemail only displays the name of the caller, not the phone number. You have to go into call history for that, if needed. - Auto-attendant requires hitting the extension number and then "#". A single button press would have been nice. Things we really liked: - It replaces a PBX for a few hundred bucks. - Doesn't require a charge/month/extension that a PBX service does. - Better range than regular DECT 6.0 handsets. - No problems with clarity through ear piece or speaker. - Can have call privacy (no snoopers dropping in on your calls) - Can either have incoming calls go to all phones or use auto attendant to direct callers to extensions. ... show more
Reviewed in the United States on March 20, 2024 by Matthew Y
    • The telephones were easy to install.
Size: Main Console | Black
I just connected the three analog R11 modular jacks the communication provider installed. Connected the three wireless phones and all three lines are available and easily identifiable on each phone. Each phone number has its own voicemail, so I haven't tried the voicemail feature. My users are happy with the phones and how they work. It was the cheapest and easiest solution for our small remote office. ... show more
Reviewed in the United States on May 20, 2024 by Dan Strickler
    • Great System for a Small Business
Size: Main Console | Black
The main system alone is a wonderful 4 line system with the ability to hold, mute, transfer calls, and play hold music! You can easily integrate any phone in the office (granted it is supported by the main line) to transfer lines or use as walkie-talkies between devices. P.S. - This feature is very fun and a massive distraction from work! ... show more
Reviewed in the United States on August 20, 2024 by Design & Remodel Brothers
    • Works as intended
Size: Main Console | Black
Paired with the VTech wireless handset, the console works well. Setup was easy and the phone worked flawlessly from the inception. Would definitely purchase again.
Reviewed in the United States on November 24, 2025 by GDM
    • Great phone but.........
Size: Main Console | Black
Great phone with excellent features with a major negative. We wanted a phone with custom music on hold for a call in system. We call in to a conference line and then place the phone on hold. The music on hold Jack is connected to the speaker system through which callers can listen in. The phone worked great for this except that the hold time is limited to 15 min and then hangs up. We need 60 to 80 min of uninterrupted hold time. Not sure why a phone would limit hold time. Bottom line... great phone didn't work for us. ... show more
Reviewed in the United States on November 3, 2020 by R Farmer

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