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Pearson FT Press

Enthusiastic Employee, The: How Companies Profit by Giving Workers What They Want

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Description

This book is about employee enthusiasm: that special, invigorating, purposeful and emotional state that’s always present in the most successful organizations. Most people are enthusiastic when they’re hired: hopeful, ready to work hard, eager to contribute. What happens? Management, that’s what. The Enthusiastic Employee is an action-oriented book that helps companies obtain more from workers - the basic premise is that under the right kind of leadership, the more one side wins in a collaborative relationship, the more for the other side. The book is heavily evidence-based (using extensive employee survey data) and lays out two basic ideas: the “Three-Factor Theory” of human motivation at work and the “Partnership” company culture that is based on the Three-Factor Theory and that, by far, brings out the best in people as they respond with enthusiasm about what they do and the company they do it for. Drawing on research with 13,000,000+ employees in 840+ companies, The Enthusiastic Employee, Second Edition tells you what managers (from first- line supervisor to senior leadership) do wrong. Then it tells you something much more important: what to do instead. David Sirota and Douglas Klein detail exactly how to create an environment where enthusiasm flourishes and businesses excel. Extensively updated with new research, case studies, and techniques (they have added over 8.6 million employees and over 400 companies to their analyses ), it now contains a detailed study of Mayo Clinic, one of the world’s most effective healthcare organizations and a true representation of the principle of partnership, as well as more in-depth descriptions of private sector exemplars of partnership, such as Costco. Other new chapters include: how the Great Recession really impacted workers’ morale (bottom-line, it didn’t) and how to build a true Partnership Culture that starts with senior leadership. They now debunk fashionable theories of worker “generations” (Baby Boomers, Gen X, Y, etc.) as mostly nonsense… clarify what they’ve learned about making business ethics and corporate social responsibility actionable… share what research on merit pay (pay for individual performance) tells us about its likely impact on school teachers and performance (not good)…discuss the utility of teleworking (and the dust-up at Yahoo)…offer compelling, data- informed insights about women and minorities in the workplace, and much more. You can have enthusiastic employees, and it does matter – more than it ever has. Whether you’re a business leader, HR/talent management professional, or strategist, that’s the workforce you need – and this is the book that will help you get it. Read more

Publisher ‏ : ‎ Pearson FT Press


Publication date ‏ : ‎ July 30, 2013


Edition ‏ : ‎ 2nd


Language ‏ : ‎ English


Print length ‏ : ‎ 512 pages


ISBN-10 ‏ : ‎ 0134057597


ISBN-13 ‏ : ‎ 90


Item Weight ‏ : ‎ 2 pounds


Dimensions ‏ : ‎ 8.9 x 6 x 1.1 inches


Best Sellers Rank: #1,717,644 in Books (See Top 100 in Books) #820 in Human Resources (Books) #1,777 in Human Resources & Personnel Management (Books) #9,308 in Business & Investing Skills


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Top Amazon Reviews

    • Fascinating Reading
Format: Hardcover
If you’ve ever wondered why an employee says, “ I love my work,” or “I love my company,” or why some companies are so profitable, you will surely find answers in The Enthusiastic Employee. Sirota and Klein argue, based on compelling data derived from in-depth research at hundreds of the world’s greatest companies, that business practices and an organizational culture that provide an environment for the attainment of stated employee goals of equity, achievement and camaraderie, produce employees who are highly motivated to perform and ultimately effect company profitability. Where many business books are tedious, The Enthusiastic Employee makes you want to keep reading, whether you start at the beginning or jump into any one chapter. It is an exciting book because of the discoveries, insights, solutions and hope you can find. I can’t recommend it more strongly for everyone, regardless of position in a company. I have given this book as gifts to decision makers in my own organization, not because they haven’t instituted many of these practices but to applaud them for the fact that they have. ... show more
Reviewed in the United States on January 11, 2014 by Anonymous
    • Great book, It really changed my mindset towards employees!
Format: Hardcover
This book was great, I was initially looking for a way to motivate employees and little did I know that this book was very in depth. It opened my eyes to the employee-management-ceo relationship and what really matters. I would highly suggest this book to anyone but especially to those in a leadership position. Even the United States military would highly benefit from this book. - Sgt Kloter USMC ... show more
Reviewed in the United States on December 30, 2013 by Jeremy Kloter
    • Thanks for Bringing These Important Ideas to the Forefront
Format: Kindle
I am really glad that the authors have brought the fundamental lessons of The Enthusiastic Employee to the forefront again. In the new edition, I found the chapter on The Impact of the Great Recession and the discussion of Yahoo's telecommuting policy really insightful. Whether reading the first or second edition, I thought of my favorite "Enthusiastic Employee". In my case this is the Caretaker of our synagogue, who consistently goes above and beyond. I think the world would be a better place if there were more employees like her. Thank you again for helping business people to focus on these fundamental precepts. ... show more
Reviewed in the United States on November 3, 2013 by Bruce Segall
    • To the point.
Format: Kindle
I love this book. This book contains research that indicates why employees perform or underperform. Most of the information is common sense but this also alludes to a disconnect between the organization and the employee. All stakeholders could benefit from reading this text because it could facilitate greater cohesion between the employee and employer. ... show more
Reviewed in the United States on April 30, 2014 by Stuart Anderson
    • A must read for anyone
Format: Hardcover
This is staying on my shelf. A must read for anyone managing a team. Good examples on how to keep morale up and maintain enthusiasm on a team.
Reviewed in the United States on March 19, 2014 by Hilda Kinyunyu
    • Great!!!
Format: Hardcover
Well written..great detail and support!! You can see that a great deal of thought went into this text. Can't wait for the next edition.
Reviewed in the United States on August 13, 2013 by RICHARD
    • Great!
Format: Hardcover
The book is in good condition and was a great price. Being a full-time graduate student money is a big issue. Thank you for having this book at this price.
Reviewed in the United States on January 1, 2015 by Stephanie M Millard
    • This book is laughable!
Format: Kindle
Most employees begin ready and enthusiastic about working, then management ruins it??? Something tells me this author has never ran a business or managed people in the real world in real world situations. Most employees want to make a certain amount of money, work a certain amount of time, live their live and hate their job. Helping your business become profitable is about 15th on their list of most important things to do, it's behind everything that is truly important to you. Read Dan Kennedy's management book for the goods ... show more
Reviewed in the United States on February 26, 2014 by Regan Ford

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