Bose

Bose QuietComfort Ultra Bluetooth Earbuds, Wireless Earbuds with Spatial Audio and World-Class Active Noise Cancellation, Deep Bass, Up to 6 Hours of Playtime, White Smoke

Name: Bose QuietComfort Ultra Bluetooth Earbuds, Wireless Earbuds with Spatial Audio and World-Class Active Noise Cancellation, Deep Bass, Up to 6 Hours of Playtime, White Smoke
Brand: Bose
Price: 49.83 USD
Availability: InStock
Rating: 3.8 (10052 reviews)

Based on 10,052 reviews

Condition: New

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Top Amazon Reviews

My New Favorite Earbuds

Color: Moonstone Blue

I purchased the Bose Quiet Comfort Ultra earbuds in the Moonstone Blue color to replace/be a backup to my Samsung Buds 2 Pro earbuds. Like all flagship earbuds/headphones, they ARE expensive, but you have to pay for quality - and if you can get them at a discount, don't hesitate to snag them immediately. THE BOSE APP: The same Bose app works for all of your Bose Bluetooth sound devices. For example, the Bose SoundMax Speaker. The app is necessary to access certain functions/features. For example, these features require the app: The simplistic Equalizer settings, renaming the device (helpful if you have more than 1 connected Bose device, changing/adding Modes (Quiet, Aware, Home, Exercising, etc), testing earbud fit, change the order of cycling between Modes, Turning voice Prompts on/off, and configuring what the long press on each ear does. The app works and is free, though the equalizer is simplistic with only Bass, Mid and Treble plus and minus. I've set mine to -3, +3, -1. Once any setting is changed via the app, the earbuds "remember" the settings and uses them on all devices to which they connect. NOISE CANCELLATION: Bose was correct to make the first word of the product name "Quiet". I have never experienced such complete noise cancellation. At maximum, and without music playing (also possible), it's not unlike what it must be to suffer near-total hearing loss. Any sound you hear is muffled and has an oddly mechanic tone. By far the noise cancellation is the best I've ever experienced. Out of the box the earbuds come with 3 uneditable modes, 2 of which are "Quiet" & "Aware." Quiet is Max noise cancellation and Aware is minimum and, in fact, slightly amplifies sound around you to compensate for having something blocking your ear canal. I was surprised how natural ambient sound is with the "Aware" mode. At the other end of the scale, I'd say that maximum is for when you don't want to hear ANYthing/one around you if you're using a jackhammer to break up your backyard sidewalk. If you're listening to music you won't hear anyone talking to you, possibly even if they are right next to you. SOUND: The sound is classic Bose. By this I mean a little heavy-handed with the bass with clear highs. The mid-range is OK. I knew this going in and compensate for most of this using the Bose app equalizer. Sound can get painfully loud without distortion and bass can be made to make you feel like it's going through your head (if you're into that sort of sensation), all without muddying the sound. BATTERY: I have found that the 6 hour expected battery life with ANC (Active Noise Cancellation) is accurate for the "Quiet" mode of maximum cancellation. I have discovered that you will get more than that if you don't set the noise cancellation to maximum. So only set it to the minimum that you need. In the Bose app and in the voice prompts, battery life is only reported in increments of 10 (10%, 20%, 30%...90%, 100%). FIT: I have unusually sized/irregularly shaped ears and ear canals that has led to so much frustration over the years. What works for one ear will not work for the other. For example, with other manufacturers, I've struggled to get a good fit (both with my senses and the manufacturer's software fitment tests) - even if I buy after-market tips. Bose is the only company for which I can get a fit that is both comfortable (doesn't lead to pain) and doesn't eventually fall out. This is because of their use of fitment bands that go around the middle of earbud in 3 sizes, combined with 3 sizes of tips. FEATURES: Other than the Quiet and Aware modes that cannot be modified in the level of ANC, the level of ANC can be changed to any of about 10 steps of cancellation for any Mode that you add to the list in the Bose app. This is helpful so that you can save battery by only using the amount of ANC you need for your environment. Using the app you can not only add and remove modes to choose from, but using the star/favorite icon in the Bose app you can set which ones are included in the list to cycle between. For new Modes you add to the list - and ONLY those - you can set a custom level of noise cancellation at any one of about 10 steps between off and Full, important to saving battery (see above). I did not play with the Immersion feature as I've never found that battery-hogging feature interesting to me. Oh, it works and it's freaky to play with, but at the end of the day it's a gimmick created by someone with WAY too much software development time on her hands. There is no detection of me talking that automatically switches the buds to "Aware" mode, but this mode is automatically engaged when taking a phone call or when only 1 earbud is inserted. Phone calls are clear and natural sounding both for me and the other person. Multipoint Bluetooth connection can be turned on in the Bose App and works as expected, allowing you to simultaneously connect to more than 1 audio source (first come, first served). Range for Bluetooth is great (as expected). Easily reaches me in the when I go to the ground floor to use the restroom from the basement where I work from home and leave my phone. Even at that range (about 50-70 feet as you walk and about 20 straight line feet traveling through the floor to the restroom). There is no skipping or sound quality degradation. I HIGHLY recommend these earbuds, as they are my new favorites. ... show more

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Reviewed in the United States on March 9, 2025 by T. Frink

Superb Eabuds

Color: Black

I rarely write reviews, due to lack of time and the fact that if a product performs the way it's supposed to, it doesn't deserve my time to review it. For the Bose QuietComfort Ultra Earbuds, I will make an exception. Simply put, they are wonderful - the sound, the noise cancelling, the ease of fit and comfort. A solid product all around. I have never been a big Bose fan. I thought their products were good, but not great and overpriced. I was looking for a pair of earbuds to replace my old faithful Jabra 65T Elites that finally died. They were nearly 4 years old and didn't owe me anything. Based on reviews, I tried the Apple AirPod Pro 2nd gen, the Sony WF-1000XM5 and the Bose. I was interested in the AirPods mostly because of their compatibility with my Iphone and my son's recommendation. I returned them for three reasons. First, to get them to fit with a tight seal was an ordeal. Fifteen minutes of futzing around to finally pass the seal test (and that's with Comply foam tips -- the Apple silicone tips didn't work for me period.) And even after passing the seal test, I did not find the ANC particularly effective. Adjusting the volume by sliding my finger up and down the stem was wonky -- not working, pausing the music or shifting the bud, the seal I worked so hard to get, broke. Also, not having a real equalizer is a drawback. Apple has a customization wizard, but I like to have different settings for different genres of music. The customization wizard uses Apple's own sound track. On to the Sony's. I liked the Sony's. I have the WH-1000XM4 over the ear headphones for serious listening and they are great. But they are not suitable to wear for dog walking, bike rides or the gym. I need earbuds. The over the ears are also bulky to take on airplane flights taking up a lot real estate in my string pack or messenger bag. Anyway, I tried the 1000XM5's and liked them. The sound is very good as is the ANC. The three drawbacks are ease of fit, comfort and volume control. While easier to pass the seal fit test than the apples, it still took more futzing around than I care to do. Also, to pass the seal test, I had to use the large tips which hurt my ears after an hour. Finally, the four tap volume control is a pain. I either got know response or went back a track because I only tapped three times. So on to the Bose. Nirvana. Fit and Comfort. So easy to get a fit with their innovative tip and wing combo. The wings are really a small silicone gasket that fit inside your ear, but outside the ear canal. Select the right combo of tip and wing (sized independently) put them in your ear and you pass the fit test, first time, every time. I hardly feel them in my ears. Sound Quality. Superb. The Bose bathe me with aural warmth. I liked the Sony sound until I listened to the Bose. I would characterize the sound as warm but accurate. The Sony sound is like sunlight. The Bose sound is like an incandescent lamp. Despite the warmth, the sound is always clean and bright when it needs to be. I listen to a very wide range of music and the sound has been great for every genre. I think that classical music really tests the quality of an audio product due to the tonal range of instruments and voices and the variety of textures. Listening to Mozart's Requiem was sublime. It was like falling in love all over again. The immersion sound option raises the sound quality to a whole new level, bringing a depth and presence to the music. Just wow. And unlike the spatial music technology of Sony and Apple, immersion works for all sources. What I said about Mozart applies to any rock, jazz, and Latin that I have thrown out them. I've heard sounds, I've never heard before. The Bose app has a basic equalizer but I leave everything flat. ANC: Can't be beat. I can listen to quiet music while my wife is watching TV and it doesn't bother me. Sharp sounds such as a firecracker breakthrough but it's not a sensory deprivation chamber after all. I remember the early days of ANC -- it deadened the sound. Not these buds. The sound is alive and well. Can't wait to take them on my first flight in two weeks. And the aware mode is terrific. Just switch to aware and have a conversation without taking the buds out or when using them while on a bike ride. Controls: Work really well and sliding you finger to increase/decrease volume is easy, unlike my experience with the AirPod Pros. I learned that the double and triple taps to move forwards and backwards between tracks does not have to be super rapid. Overall, the touch controls work as well as the physical controls of my old Jabra's. Phone calls: Very secondary for me but so far they have worked just fine. I hear voices clearly and it seems that I am easily understood. Battery Life -- The only weakness- 4 hours with immersion on but I'm told with moderate volume, you can eke out 5 hours, enough for a cross country flight. And I will keep my over the ear Sony's up top in my carry on if I need them. I am not too concerned. Not concerned enough to take take a star off. Everybody's tastes are different. Some folks will be wed to Apple and it's ecosystem and the buds are $50 less. Sony has better battery life. But for me, Bose wins hands down for the combination of fit, comfort, sound quality, ANC and controls. ... show more

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Reviewed in the United States on October 24, 2023 by Jacobson

Very Dissapointed

Color: Black

I was forced to buy new earbuds becuase I accidentally left my old BOSE QC earbuds in my pants pocket and washed them. They would eventually power up but would not connect etc. so I opted for the new BOSE Ultra QC earbuds. But, the only thing ultra about these earbuds is that the sound quality is slightly better the the regular QC's and for me is the only Pro in my evaluation. I'll preface this with I use my earbuds on multiple devices. iPhone, iPad and laptop. Let's start with what I hate about the case. 1. Its smaller then the regular QC's which is good for slipping them in your pocket. What I miss in this case is the indicator lights that show you the battery level of the case. The ultra case does not have this and haveing it is very helpful to me. 2. With the regualer QC case you can also toggle between devices with the small button inside the case. Although the ultra case has this button on the back, its pretty much useless and barely has any functions. Its almost wasted effort in designn and manfacturing for BOSE. 2.a With the button on the regular case you can press it once to see what device it is connected to. very simple and very useful. The ultra case does not do this. You have to open the BOSE app on your device to see where its connected AND you have to use the app to change devices. This may be my biggest issue. Its musch easier to just toggle the button on the case while the buds are in your ears to change evices. I don't want to have to get my phone out, open the app, wait for the app to connect , touch the earbud icon to see my choices and select what device I want. I simply want to toggle the button on the case. 3. Trying to withdraw the earbuds from the case is not easy. The only way I can get them out of the case is by tugging on the rubber ear piece. I'm sure over time they will tear apart. This seems to not been thought through by the designers. Now lets go with the earbuds. 1. They are small and I guess that's ok not much of an issue here except for the earpice options. While I have to use the largest option from the choice of 3; even the largest option isn't really big enough. It fits ok but not great. My regular QC's biggest option is larger and fits really good. I'm not sure why they didn't retain the same sizing options for the ultra. 2. While using, you have to luanch the app to see the battery life. With the regular QC's you simply touch the left bud to hear the battery level. Again, very simple and useful. 2.a Lets talk about battery life. While initially I just used my new ultras for conference calls and listening to videos while connected to my laptop and it all seemed good. Then one day, with a full charge, I went for a walk that lasted just over an hour. With about 10 minutes left on the walk I started getting low battery responses. I'm like, no way. I can't have this. I normally have several conference calls that last over an hour and I can't have these dying in the middle of a call. I also travel a lot by air and often have flights over 2 hours. So reason #1 why I returned them. 3. The sound quality is very comprable for both and while the ultra may be slightly better but not worth the extra $$. I'm a sound nut and not opposed to spending extra doe for better quality but not here. Especially with the other issues I have for this version. All in all, I'm very dissapointed in BOSE's effort with the Ultra's. I have a lot of bose items and this is the first time I've been dissapointed in their products. So much so I sent the ultras back and purchased the regular QC noise cancelling earbuds like I had before. Now I'm happy again. ... show more

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Reviewed in the United States on January 25, 2024 by Richard A.

Love the sound quality, but don't fit as well as Sports buds

Color: Black

I'm sharing the difference between the Bose sports buds and these QC Ultra. Which do I prefer? I'm still on the fence. It's the same as android vs iohone. They both have cons and pros. So what's my experience of wearing Bose earbuds? I wear the buds nearly everyday. In fact, I wear them 6-10 hours all day, at least 5 days a week. I am a highly active person. A fitness instructor, farmer's wife, country farm girl who cans and freezes all her garden produce and cares for the 6 acre yard, I have my buds in nearly everyday, all day long. Pros to QC Ultra: The sound is INCREDIBLE! The 3 different modes are crazy good! Perfect for whatever atmosphere you desire! Can't hear the LOUD white noise of the inside of aircraft, can't hear the mower when mowing the yard, can't hear water running when washing dishes. Turn in immersion and you hear everything perfectly 👌 Compared to Bose Sports buds, the buds I bought new twice, new in 2017 (lost this pair) and 2019 (didn't hold a charge more than 10 mins in mid 2023), were not as loud, clear or had the 3 different listening modes. They may have improved in all these areas. Cons to QC Ultra: The buds won't stay in my ears if I move around much. Examples would be 1. outside getting up, kneeling down, wiping sweat off of forehead while gardening, 2. the natural vibrations while mowing, 3. while singing along with the music talking and 4. Talking on the phone to someone since the jaw is moving the buds slightly, causing them to loosen and eventually fall out. Second: if you have long hair, wear hoodies or have your hands/arms moving by your head, you will activate the buds to perform a command. Mine will switch songs, change listening modes or end a social media app. Even my wet hair will trigger the mode changes. Blow drying my hair will change the modes. But when I tap it purposefully to pauce the music or change the listening mode, it doesn't consistently respond to the touch of my finger. This gets alittle frustrating when it appears the buds are so sensitive to touch but my own finger touching it with purpose doesn't consistently produce the same results. 3. These buds don't have a push button. They are only activated if they malfunction (stop responding in a way that you desire) by reinserting them into their case. This is aggrivating when I'm mowing or in the garden. Either I have to go get the case to reset them or carry the case with me wherever I go around my house and outside property. Ugh!! I wish they had a reset button like the Bose Sports. I could turn them on/off and reset, and even engage them to switch the BT device I wanted them to switch to. *So my review is meant to only serve as a tool to help you choose which you think would work best for you! If you need excellent music quality and clear crisp sounding videos, these are for you! The sound quality blows Galaxy buds & apple buds and away in my opinion. The only sound quality I've ever heard was Beats padded headphones. I'm not talking loud and blary or hearing the 5 string quartet crisp. I'm talking about hearing every instrument with perfect ease, easy to allowing your own mind switch and focus in on the the sax, to the drums, to the lead vocals, to the bass guitar kind of listening. A perfect blend of separate sounds. It's crazy! You can enjoy loud music from the sounds of the amazing Trans-Siberian Orchestra concert to a hard, bass-thumpin' NF or Aerosmith song. Anyone can listen to a band on a lesser quality set of buds with less instruments and hear the different sounds well. These Bose QC Ultra buds allow you to experience the beautiful chaos inside a "loud" concert and thoroughly enjoy each individual piece that creates the experiencial masterpiece! If you just need good music quality and know that the little quirks of the buds falling out and the sensitively of the buds will push you over the edge everyday, then I would recommend the sports buds. I honestly am not sure which I would choose if I bought another pair. I hope the sports buds have this same music quality. If so, I'd get them. If the sports buds don't have the music quality, well, I honestly don't know. I guess I'll tell you which I decide upon then, in another 3 years if these quit holding a charge (or God-forbid that I lose them). ... show more

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Reviewed in the United States on May 10, 2024 by Amazon Customer

Great fit, great quality, great sound, great headphones

Color: Moonstone Blue

To put it up front, the only reason I'm not putting this at 5 stars is the lack of wireless charging and the size of this case. I have had the Galaxy Buds 2 Pro for the last 2 years, and I genuinely felt disdain towards them from very early on. I could never find a good ear fit, I bought several replacement ear buds, I did anything and everything I could. I got into running last summer and they'd stop detecting my ears, feel like they were falling out, and I constantly felt like they were not good fits for my ears. On a whim I decided to try these Bose QC Ultra buds, and it's night and day. The shape of these ear buds are definitely what my ears needed and they fit incredibly well. The little wings help them with reinforcement in my ears, and they just feel so much more natural. I also always struggled with the Buds 2 Pro's smaller size, where constantly having to adjust them within my ear would set off touch controls. Having a clear, distinct section of the ear buds that are meant to be touched is a welcome change to me in these Bose buds, and in general they're much easier to handle within my ears. Sound quality initially felt about on par with the Buds 2 Pro, but having listened to same sections of songs back to back, the Bose QC Ultra definitely are a step above. If the Buds 2 Pro were an 8/10 sound, I would put these at 9/10. Not a huge leap, but still a noticeable improvement in quality. The bass is strong (if you want), EQ is fully customizable with the low/mid/high ranges, and the volume is plenty loud for me. The battery life also has not been a huge issue for me yet. I've only had them a few days, but I've still used them for extended periods and still had plenty of battery life left. This may change as time goes on, but we'll see for that. Regarding the negatives, the lack of wireless charging is strange in this day and age. I also don't like how much larger this case is for charging, it's about 50% larger than the Buds 2 Pro case, which also supports full wireless charging. With such an increase in size and less features, it's strange to me. It's harder to carry these into the gym, where my Buds 2 Pro case fit neatly within my glasses case. It's not a huge change, but enough that my consolidated routine of keeping everything I needed in one section is a little more difficult now. Touch controls are also a little strange to get used to. You can stroke a finger from top to bottom of the touch section to lower volume, but it's such a small area that I typically end up just pausing the song I'm listening to. Play/Pause, next song, and previous song work great so far (Single Tap, Double Tap, Triple Tap respectively). I also wish there was a way to turn off the voice prompts for everything. For example, holding down my right bud turns on "Quiet" mode, which takes about 1-2 seconds of holding to activate. When it does activate, it lowers the volume on what you're listening for about a second while the voice says "Quiet", then brings the volume back up. I personally would prefer a simple audio queue to let me know it's activated and not interrupt my music. I also wish they could connect to multiple devices at once (like my Bose N700 do), but I knew that prior to purchasing and can't ding it for that. Overall the headphones are great with a few smaller issues I wish could be resolved. They're simple to sync up to any device, have great audio quality, fit my ears well at least, and feel like quality headphones. No issues with desync as others have mentioned (using S22 Ultra, also tried on Sony X85K TV with no issues). ... show more

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Reviewed in the United States on May 7, 2024 by Mark M

Best sounding earbuds period.

Color: Lunar Blue

I extensively tested what I considered to be the top three earbuds for use with Apple products. Rated 1 (Poor) to 5 (Excellent). Bose QC Ultra Treble: 4.5 Mids: 4.5 Bass: 5 Immersive Sound: 4.5 Overall Sound: 4.5+ Noise Canceling: 5 Bluetooth: 2.5 Battery Life: 4 Fit/Comfort: 4/4 Controls: 4 Beats Fit Pro Treble: 4 Mids: 4 Bass: 3 Immersive Sound: 3.5 Overall Sound: 3.5 Noise Canceling: 3.5 Bluetooth: 4.5 Battery Life: 4 Fit/Comfort: 4/3.5 Controls: 4 Apple AirPods Pro2 Treble: 4.5 Mids: 4 Bass: 2.5 Immersive Sound: 4.5 Overall Sound: 3.5+ Noise Canceling: 3.5 Bluetooth: 4.5 Battery Life: 4 Fit/Comfort: 3.5/4 Controls: 2 General impressions: The Bose were hands-down, the best sounding of any EarPods I’ve used. Highs and mids were crisp, the bass was super rich especially with enhancement through third-party equalizers such as Boom. The Bose app which is required, was not difficult to use. Immersive sound was fantastic. Noise cancellation was top in class. Bluetooth is a bit annoying, with occasional drops. The Bose two source Bluetooth set up in the app is a bit squirrelly and is better set up as a one source item. The Beats also had crisp highs and mids, however, the bass was somewhat wanting. In order to make the bass sound more punchy, the volume of the mids and highs is lessened during the hits in order to make it sound like there’s more bass than there actually is. I call this “fake bass“. The H1 chip makes it work well with Apple products and the immersive sound is good. Noise canceling is par. The ear fin does help hold them in your ear, but does get uncomfortable after a long period of use. The Apple AirPods also had crisp highs and mids, but the bass again was somewhat wanting. The AirPods had the same issue with “fake bass“. Enhancement with third-party equalizers doesn’t usually sound too good. Seems like these earbuds are meant for plug n play without any equalizer input from the user. The H2 chip sounds really nice with immersive sound. Noise cancellation was also par. Controls were very difficult to use without knocking the buds out of your ears. ... show more

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Reviewed in the United States on February 7, 2025 by Joe Z.

BONG BONG BONG I'M DISCONNECTED <POP> <CRASH><REBOOT>

Color: Black

Updated Review 7/2026: These have the best noise cancellation on the market, in my opinion. They also have the worst, buggiest, annoying software known to man. First off, the crash. A lot. When they do crash if you're lucky they just go dead in one ear then reboot. If you're unlucky they crash with a deafening POP that leaves your ears ringing. Then there are the firmware updates. The ones that install with no warning, then suddenly your earbuds are even buggier than before because their Q&A is so bad. I own two pair of these and one was bricked so hard by a firmware update the batteries would never charge properly again and I had to RMA them. Of course the replacement is "refurbished" and not even the color I originally purchased. Then there's the bonging. God, the bonging. If you dare wander out of range of your phone it bongs at you. Incessantly. It continues to bong in your ears for 2-3 minutes until it finally gives up and disconnects. Meanwhile you've gotten so annoyed at the constant bonging that you've ripped the things out of your ears. Someone at Bose must have realized this was a stupid "feature" because they tried to "Fix" it--by making the bonging two tone during the last firmware update. Now instead of BONG BONG BONG you get BONG-DING, BONG-DING, which is somehow even worse. These are such pieces of garbage I actually bought a set of Sony earbuds instead. At least their software is only moderately garbage rather than total garbage, and if they lose signal they let out a single tone then SHUT UP. Reducing rating to 2 stars, and that's only because the noise cancellation is better than Sony. These are better than my Sony WF-C700N. They're more comfortable, the noise cancelation is better, and the bass is better. They are not more than three times as expensive better, though. They also have annoying problems. 1.) The left earbud likes to make low volume high pitched bleeping noises, making it had to use them as just noise cancelling earplugs. I end up having to play white noise just to drown out the annoying noise. 2.) The noise floor is high. Sitting there with nothing playing not connected to anything there's a definite low level white noise. Have you ever stood outside on a frigid winter day in the woods, when there's no wind and no animal noises? It's like that. It's not unpleasant but it's there. 3.) Annoying connectivity problems with my Sony XBR-85X900F. Sometimes I have to turn the TV off and back on to get audio to play, even when it shows connected. 4.) Lack of LEDs to display status on the earbuds. My $35 Chinese special earbuds have these for crying out loud. 5.) They smelled weird out of the packaging, almost a moldy smell. It's still there even after having used them for a month. Not fun when you're shoving them in your ears. 6.) Battery life is only OK, and with some of the sound options turned on becomes pretty bad. They do a good job at drowning out the incessant train noise, barking dogs abandoned to be bored in their back yards all day, and my annoying neighbors that all cut their mufflers off during the "C". The bass is strong, especially with bass boost turned on. Overall sound quality is good, if the volume of what you're listening to is high enough to drown out the high sound floor. Honestly though, you can get 80% of the performance of these for less than a third of the price. These are only worth buying if you have money to burn. They also need firmware updates to handle the annoying glitches. ... show more

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Reviewed in the United States on March 27, 2024 by MB

Updated Review #4 -- Charging is again questionable, but resolvable with masking tape

Color: Black

A whole bunch of folks have reviewed the sound of these things, so all I'm going to say is that I can adjust them for the sound I like and that's great. The ANC is excellent and the way they lock into the ear is good for keeping a secure mount. The new pair is awesome. I just wore them while mowing my lawn. With Immersion turned on, these buds actually drowned out the sound of the mower. I could still hear it, but the music was playing over it loud and clear. Again, my old ears aren't qualified to give ratings on bass and treble. I've read the reviews that said the bass was too heavy. Once I set the equalizer, my music plays just fine for me. And I trend towards a lot of violin and piano and good 30's - 60's big band. It all sounds great. I guess everyone has to find what's right for their ears, and I think I've found mine. UPDATE: The problem is still charging. When I got the new set, they charged right up. I used them for about 4 hours and, again, they charged quickly. The second time I used them, I put them in the case for the night. The next morning, they are only charged to about 70%. By noon, they were fully charged. I used them for about 5 hours and set them to charge overnight, making sure they were making good contact with the case, and the case was plugged into a 2 amp charger. The next morning they were only 60%. I checked the Bose site and found a trouble shooting guide. I followed it to the letter with no joy. But the site had me fill out a form and I downloaded a UPS label to send the set back to Bose. Bose takes a while longer than Amazon does. Tracking shows the buds got to the Bose site in Arizona, today. I got an email stating they received them and I would hear, in a couple of days what would happen next. So, more to come. Bose replaced the earbuds, and they have the same problem. I used them one afternoon dropping the charge on the buds down to about 10%. After charging for 8 hours they were at 40%. after sitting overnight, they were at 60%. After 24 hours they are now at 80%. They have been plugged in to three different chargers - each capable of a 2 amp draw. One of the chargers is actually 3 amp. To late for an Amazon return, so I followed the Bose online troubleshooting guide. They are still under warranty and Bose is sending me a label to send them back again. They will send me a new set. I don't have real high hopes. I have received a new set from Bose and they have charging issues. It seems Bose doesn't try to figure why there is an issue. They just send a new pair of earbuds. So, instead of trying to return this pair, I decided to do some trouble shooting. As it turns out, the earbuds sit loosely in the case. They don't always make a good connection with the case charging contacts. So, I made a triple layer of masking tape, cut 1/4 x3/4 inch strips, and slid a strip down the backside of each bud's slot. Presto, even when shaking the case a little bit, the buds make constant contact with the charging buttons. Somewhere in my wife's crafts collection, she has some 1/32" and 1/16" foam tape. If I can find it, I'll replace the masking tape with that. So, after 4 sets of $300 earbuds from Amazon and Bose, I resolved the problem with masking tape. Go figure. I'm giving the buds 3 stars, because they do have awesome sound. But, I'm keeping two stars because I had to fix the problem myself. I don't know if Bose reads Amazon reviews, but they should. ... show more

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Reviewed in the United States on August 25, 2024 by Anton Giroux

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Bose QuietComfort Ultra Bluetooth Earbuds, Wireless Earbuds with Spatial Audio and World-Class Active Noise Cancellation, Deep Bass, Up to 6 Hours of Playtime, White Smoke

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Bose QuietComfort Ultra Bluetooth Earbuds, Wireless Earbuds with Spatial Audio and World-Class Active Noise Cancellation, Deep Bass, Up to 6 Hours of Playtime, White Smoke

Buy Now, Pay Later

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Frequently asked questions

How long does shipping take?

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