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DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI

DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488

DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
DJI Phantom 4 PRO Professional Drone, Hobby RC Quadcopter & Multirotor, White, CP.PT.000488
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Features

  • Camera with 1-inch 20MP sensor the onboard camera has been redesigned to use a 1-inch Megapixel CMOS sensor.
  • Five-directions of obstacle sensing. Please refer the Instructional Video and the User Manual before use.
  • More powerful video processing supports H.264 4K videos at 60fps or H.265 4K at 30fps, both with a 100Mbps bitrate
  • Note: Refer the Instructional Video and the User Manual before use which is highly recommended.
  • Max Flight Time Approx. 30 minutes

Description

An uprated camera is equipped with a 1-inch Megapixel sensor capable of shooting 4K/60Fps video and burst mode stills at 14 fps. The adoption of Titanium alloy and magnesium alloy construction increases the rigidity of the Airframe and reduces weight, making the Phantom 4 Pro similar in weight to the Phantom 4. The Flight Autonomy system adds dual rear vision sensors and infrared sensing systems for a total of five-directions of obstacle sensing and four-directions of obstacle avoidance.


Product Dimensions 16 x 14 x 9 inches


Item Weight 6.5 pounds


Shipping Weight 8.29 pounds (View shipping rates and policies)


ASIN B01MXLLDQ8


Item model number CP.PT.000488


Batteries 1 Lithium Polymer batteries required. (included)


Customer Reviews 3.9 out of 5 stars 499 ratings 3.9 out of 5 stars


Best Sellers Rank #2,515 in Camera & Photo (See Top 100 in Camera & Photo)


Date first listed on Amazon November 16, 2016


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • Camera with 1-inch 20MP sensor the onboard camera has been redesigned to use a 1-inch Megapixel CMOS sensor.
  • Five-directions of obstacle sensing. Please refer the Instructional Video and the User Manual before use.
  • More powerful video processing supports H.264 4K videos at 60fps or H.265 4K at 30fps, both with a 100Mbps bitrate
  • Note: Refer the Instructional Video and the User Manual before use which is highly recommended.
  • Max Flight Time Approx. 30 minutes

Description

An uprated camera is equipped with a 1-inch Megapixel sensor capable of shooting 4K/60Fps video and burst mode stills at 14 fps. The adoption of Titanium alloy and magnesium alloy construction increases the rigidity of the Airframe and reduces weight, making the Phantom 4 Pro similar in weight to the Phantom 4. The Flight Autonomy system adds dual rear vision sensors and infrared sensing systems for a total of five-directions of obstacle sensing and four-directions of obstacle avoidance.


Product Dimensions 16 x 14 x 9 inches


Item Weight 6.5 pounds


Shipping Weight 8.29 pounds (View shipping rates and policies)


ASIN B01MXLLDQ8


Item model number CP.PT.000488


Batteries 1 Lithium Polymer batteries required. (included)


Customer Reviews 3.9 out of 5 stars 499 ratings 3.9 out of 5 stars


Best Sellers Rank #2,515 in Camera & Photo (See Top 100 in Camera & Photo)


Date first listed on Amazon November 16, 2016


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • Camera with 1-inch 20MP sensor the onboard camera has been redesigned to use a 1-inch Megapixel CMOS sensor.
  • Five-directions of obstacle sensing. Please refer the Instructional Video and the User Manual before use.
  • More powerful video processing supports H.264 4K videos at 60fps or H.265 4K at 30fps, both with a 100Mbps bitrate
  • Note: Refer the Instructional Video and the User Manual before use which is highly recommended.
  • Max Flight Time Approx. 30 minutes

Description

An uprated camera is equipped with a 1-inch Megapixel sensor capable of shooting 4K/60Fps video and burst mode stills at 14 fps. The adoption of Titanium alloy and magnesium alloy construction increases the rigidity of the Airframe and reduces weight, making the Phantom 4 Pro similar in weight to the Phantom 4. The Flight Autonomy system adds dual rear vision sensors and infrared sensing systems for a total of five-directions of obstacle sensing and four-directions of obstacle avoidance.


Product Dimensions 16 x 14 x 9 inches


Item Weight 6.5 pounds


Shipping Weight 8.29 pounds (View shipping rates and policies)


ASIN B01MXLLDQ8


Item model number CP.PT.000488


Batteries 1 Lithium Polymer batteries required. (included)


Customer Reviews 3.9 out of 5 stars 499 ratings 3.9 out of 5 stars


Best Sellers Rank #2,515 in Camera & Photo (See Top 100 in Camera & Photo)


Date first listed on Amazon November 16, 2016


abunda_amazon_reviews The Good/Bad/Ugly -----Good News First----- 1) Easy to fly: the stabilization in P mode is amazing. The drone doesn't drift and has rock solid shots when hovering. A new pilot can easily pick it up and learn without the nuances and risk of a RC helicopter. 2) Smooth Cinematic Shots: I shoot in 1080P60FPS and get smooth shots not only high up, but close to the ground. You aren't limited to a camera slider, or crane, and have all the control in your hands to frame the perfect shot. 3) Raw video/pictures for good post production color correction. 4) great price for all of the features - there really is nothing better at this price point, unless you want the phantom 3 adv/pro which is about half and not much worse than the phantom 4 5) fun to fly in sport mode - it goes really fast! This is where you may actually crash it as you want to fly low and fast 6) DJI Go App records video to your device that you can edit and share in app. Great stuff. User friendly. Intuitive 7) intelligent flight modes -point of interest is great as you can control camera and distance while it orbits your shot. Way points are smooth so you can focus on getting the shot after setting your points rather than flying the craft. Active track and follow modes are in the bad section. -----The Bad----- 1) BUGS: following tradition, DJI releases a product that has significant flaws and bugs that may never be fixed - all of which they don't tell you about. So let me tell YOU what to expect before you buy it: a) gimbal calibration bug: the gimbal will not calibrate (i experienced this) and fails at 71-72% calibration on a perfectly level surface. Eventually it calibrated and all was fine. b) propeller warning in sport mode - this random warning told me my propellor was loose or fell off, when in reality it just triggered when I was flying in sport mode. Freaky, but no big deal. c) horizon leveling: previous models had significant gimball drift (horizon shows at not level). So dji put another compass/IMU for reliability purposes. Once you get your horizon calibrated on a perfectly level surface, you should be fine. However, when you need to make some adjustments in app (like trimming) the horizon will change to level, but then immediately "snap" back to skewed left or right and there is nothing you can do about it. This is a problem I doubt DJI is willing to address as it was present in previous models, and is STILL present in the P4. d) artifacts in video: DJI put a "3D smoothing" selection as on in the app for better video. It works great at night for their highly compressed video to keep things looking ok, but actually makes video quality very very very poor especially in the lower half (think low quality choppy youtube video at 240p) at day. Thankfully you can turn it off, but you STILL get artifacts in the video, but not as pronounced. d)FPV -or first person view cuts out randomly when in clear line of sight within the advertised range, then just randomly begins again. Annoying to say the least. Previous models did not have this issue. You can improve video quality and range by reducing the quality sent to the receiver, but you sill have issues with intermittent 1 second cut outs. Luckily your video on the drone isn't affected, so its just annoying when you see it on your device. 2) camera is NOT anything professional, and 4K means nothing for image quality. There is significant image distortion at the edges of the camera, and is very 'cheap'. If you set up the wrong frame rate, and sensitivity settings, you see 'jello' image distortion in the center of the videos. I am able to see some significant chromatic aberration as well. Faint blue and brown tones are present in water videos. with all that said though, the camera does do a good job with HD video. Just don't expect professional quality. If you arent looking critically at the video, or are a complete novice, you may never notice these things. However, I do and am a little put off by it. 3)Range: Now this is in the BAD category, not because of the range, but because of the range. What? Let me explain. The advertised range is for the remote controlling the drones movements, not for the video feed part of the remote that goes to the remote. So you can 'technically' fly it very far away, but you lose video feed at half the advertised distance of the remote. This is deceptive marketing. You really only get about a mile and a half (which is plenty) rather than the 3 point whatever. Also, when DJI says it must be in 'clear line of sight' it really must be in clear line of sight or your video cuts out. You can literally be flying around a leafy tree 30 yards away, and few seconds after going behind that tree, you lose video signal. Keep line of sight, but know the limitations, especially when flying close to the ground. If you cant see it, you WILL lose video feed. -----The Ugly----- 1) deceptive and flat out lies in product specs for performance a) active track/follow just doesn't work as advertised & marketed. It just sucks unless you are moving slowly, even then you get poor shots. Dont expect to drive a car, bike, or even run sideways and have it keep you perfectly framed. It will lose you. b) battery life is advertised as 28 minutes, yet real world will get 22-23 minutes tops (with gps off etc) With everything else on like you would actually fly it, count on about 20 minutes of real flying before you should land. 2) DJI return policy: This is critical (so don't buy from DJI to save on sales tax). I learned this the hard way. If you FLY your drone, you CANNOT return it. I get it, people are dumb and crash it and say its not their fault. But every single BUG, poor quality video, error message, etc was found out DURING FLIGHT. This is akin to a car salesman saying you cannot return your car after the test drive showed the engine was shot. Once DJI has your money, they will do everything in their power to prevent you from returning it, but they will be happy to 'repair' aka give you the same drone you just bought and deny any bugs/quality issues are real, or keep it for an unreasonable amount of time to test why it went wrong, then send it back to you in the same condition. You cannot find out about how bad it is until you actually use it, which invalidates the return policy by DJI. Yes, if there is a defect, they will REPLACE it, but you gotta find out within less than 7 days of purchase, and actually fill out their form. They jack with you and say sorry, then don't even give you the form as an attachment. Once you go get the form on your own, you must completely fill it out and give it back, on and by the way, if you threw away the stickers they tell you to remove from packaging, or that little plastic bag that the remote came in, they WILL NOT PROCESS your refund. They do everything they can to get you to buy this drone, then do everything they can in bad faith to invalidate your rights as a consumer. Even if you start the return process, if you have not completed it within 7 days, you are OUT OF LUCK. So what to do? Id buy the drone, but not from DJI directly. Amazon, apple store, best buy etc... When the competition catches up, I'd be looking at other drones from reputable companies. Until then, ill be flying my phantom 4. P.S. if you want to save some money, and get about the same drone, and you aren't making 4k video (lets face it guys, most people cant even view or edit 4k video yet) I'd recommend the phantom 3 advanced, which is less than half of the Phantom 4 at the time I wrote this article. Stay informed, and know what you are getting into before you buy this. Don't believe at all the hype, and don't be scared to buy it because of the glitches and deception that DJI has. I bought this thing knowing there would be quality and bug issues and love flying it. Its just not cracked up to what it was advertised to be.;;April 4, 2016;;3.0 out of 5 stars;;Honest review. What to expect from the Phantom 4: from semi-professional videographer and RC pilot.;;granne;;;I bought the DJI Phantom 4 Pro in January. I also own a DJI Mavic Pro and previously owned a Phantom 3 Standard so am not an amateur. Was excited thinking the P4P was top of it's class. Right out of the box, it wouldn't fly straight. I did every update possible; re-calibrated the IMU, compass, gimbal and controller. Nothing worked, it still consistently drifted off to the right. That is not a good trait when trying to fly property boundaries and construction trucking shots. After exhausting every fix that the numerous forums talked about, I contacted DJI and sent a video of the drifting. Obviously the DJI support people don't read the DJI Forum because they seemed to not have a clue. Their solution was not to fly it in cold weather (less than 32 degrees F) and don't fly it in the wind. The video I sent documenting the drift was at about 34 degrees and no wind and the P4P still drifted. Also, when using the C2 button to point the camera straight down, it would do a vertical flip with the image upside down and the controls backwards. Very dangerous is tight places. Contacting DJI was worthless. I found that it was still in the return period from Amazon so packed it up and returned it. I really want a Phantom 4 Pro but after this experience and reading about so many other problems in the forums, I'm concerned that DJI's quality control is poor and I know their support is pathetic.;;February 25, 2018;;1.0 out of 5 stars;;Poor DJI Support and Quality Control;;Beej11;;;I was excited to get the product and get it in the air. I followed the set up steps and much to my dismay the built in tablet on the DJI Phantom 4 Pro+ just couldn't run their preinstalled DJI Go App. The app launched properly and connected to the drone but every time you pushed "Go Fly" a pop up opened that said "Unfortunately, DJI Go has stopped working" it would then close and relaunch. I tried rebooting 46 times, then contacted DJI Support. DJI Support was where this experience really went bad. He instructed to reinstall the controller firmware via loading it onto a micro sd card on my pc, and then put the micro sd into the controller and power it up and it will automatically update. It didn't, so he issued a return authorization and told me if everything went smooth my new replacement would arrive in 2 weeks(of course I bought this to do something now not a month from now.) if it was available. ARE YOU KIDDING? A REFURB? I then did my own research and found how I was supposed to reinstall the firmware via settings and selecting local update, these instructions were on the DJI website, the tech support guy had no clue how to do it. Unfortunately it still didn't work. I then took upon myself to do a full "back up & restore" via the settings in the built in Android tablet. NO LUCK. I then found a thread on DJI Forum that discussed the exact same issue, and a poster saying he did the same back up and restore I did with the drone connected via micro USB to the controller and after that his worked. I thought that makes no sense being that the app crashed even when the drone wasn't connected wirelessly or even powered on. But why not?? It actually worked though and I have now seemingly have a perfectly functioning drone, controller, and screen. I have now logged 5 whole minutes of flight time but I'm optimistic it will keep working. So the drone seems cool, and seems to work as expected, but if you have a problem you may as well ask the drive through window guy at taco bell how to fix it rather than the completely incompetent DJI Support.;;February 16, 2017;;1.0 out of 5 stars;;DJI Support is incompetent!!;;Joel E. Belyew;;;Phantom 4 pro lost GPS in pmode with a lot of satellites and then proceeded to go into atti mode and fly backwards while ignoring user input. The drone flew full speed into a pole. Instead of honoring their warranty DJI has done nothing but given me the run-around. Amazon doesn't care that their merchant sold a product and the manufacturer isn't upholding their warranty. Do not buy a DJI product and do not buy an expensive electronic off of Amazon.;;July 2, 2017;;1.0 out of 5 stars;;DJI flyaway and crash;;J

Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


3.0 out of 5 stars
By granne - April 4, 2016
Honest review. What to expect from the Phantom 4: from semi-professional videographer and RC pilot.
The Good/Bad/Ugly -----Good News First----- 1) Easy to fly: the stabilization in P mode is amazing. The drone doesn't drift and has rock solid shots when hovering. A new pilot can easily pick it up and learn without the nuances and risk of a RC helicopter. 2) Smooth Cinematic Shots: I shoot in 1080P60FPS and get smooth shots not only high up, but close to the ground. You aren't limited to a camera slider, or crane, and have all the control in your hands to frame the perfect shot. 3) Raw video/pictures for good post production color correction. 4) great price for all of the features - there really is nothing better at this price point, unless you want the phantom 3 adv/pro which is about half and not much worse than the phantom 4 5) fun to fly in sport mode - it goes really fast! This is where you may actually crash it as you want to fly low and fast 6) DJI Go App records video to your device that you can edit and share in app. Great stuff. User friendly. Intuitive 7) intelligent flight modes -point of interest is great as you can control camera and distance while it orbits your shot. Way points are smooth so you can focus on getting the shot after setting your points rather than flying the craft. Active track and follow modes are in the bad section. -----The Bad----- 1) BUGS: following tradition, DJI releases a product that has significant flaws and bugs that may never be fixed - all of which they don't tell you about. So let me tell YOU what to expect before you buy it: a) gimbal calibration bug: the gimbal will not calibrate (i experienced this) and fails at 71-72% calibration on a perfectly level surface. Eventually it calibrated and all was fine. b) propeller warning in sport mode - this random warning told me my propellor was loose or fell off, when in reality it just triggered when I was flying in sport mode. Freaky, but no big deal. c) horizon leveling: previous models had significant gimball drift (horizon shows at not level). So dji put another compass/IMU for reliability purposes. Once you get your horizon calibrated on a perfectly level surface, you should be fine. However, when you need to make some adjustments in app (like trimming) the horizon will change to level, but then immediately "snap" back to skewed left or right and there is nothing you can do about it. This is a problem I doubt DJI is willing to address as it was present in previous models, and is STILL present in the P4. d) artifacts in video: DJI put a "3D smoothing" selection as on in the app for better video. It works great at night for their highly compressed video to keep things looking ok, but actually makes video quality very very very poor especially in the lower half (think low quality choppy youtube video at 240p) at day. Thankfully you can turn it off, but you STILL get artifacts in the video, but not as pronounced. d)FPV -or first person view cuts out randomly when in clear line of sight within the advertised range, then just randomly begins again. Annoying to say the least. Previous models did not have this issue. You can improve video quality and range by reducing the quality sent to the receiver, but you sill have issues with intermittent 1 second cut outs. Luckily your video on the drone isn't affected, so its just annoying when you see it on your device. 2) camera is NOT anything professional, and 4K means nothing for image quality. There is significant image distortion at the edges of the camera, and is very 'cheap'. If you set up the wrong frame rate, and sensitivity settings, you see 'jello' image distortion in the center of the videos. I am able to see some significant chromatic aberration as well. Faint blue and brown tones are present in water videos. with all that said though, the camera does do a good job with HD video. Just don't expect professional quality. If you arent looking critically at the video, or are a complete novice, you may never notice these things. However, I do and am a little put off by it. 3)Range: Now this is in the BAD category, not because of the range, but because of the range. What? Let me explain. The advertised range is for the remote controlling the drones movements, not for the video feed part of the remote that goes to the remote. So you can 'technically' fly it very far away, but you lose video feed at half the advertised distance of the remote. This is deceptive marketing. You really only get about a mile and a half (which is plenty) rather than the 3 point whatever. Also, when DJI says it must be in 'clear line of sight' it really must be in clear line of sight or your video cuts out. You can literally be flying around a leafy tree 30 yards away, and few seconds after going behind that tree, you lose video signal. Keep line of sight, but know the limitations, especially when flying close to the ground. If you cant see it, you WILL lose video feed. -----The Ugly----- 1) deceptive and flat out lies in product specs for performance a) active track/follow just doesn't work as advertised & marketed. It just sucks unless you are moving slowly, even then you get poor shots. Dont expect to drive a car, bike, or even run sideways and have it keep you perfectly framed. It will lose you. b) battery life is advertised as 28 minutes, yet real world will get 22-23 minutes tops (with gps off etc) With everything else on like you would actually fly it, count on about 20 minutes of real flying before you should land. 2) DJI return policy: This is critical (so don't buy from DJI to save on sales tax). I learned this the hard way. If you FLY your drone, you CANNOT return it. I get it, people are dumb and crash it and say its not their fault. But every single BUG, poor quality video, error message, etc was found out DURING FLIGHT. This is akin to a car salesman saying you cannot return your car after the test drive showed the engine was shot. Once DJI has your money, they will do everything in their power to prevent you from returning it, but they will be happy to 'repair' aka give you the same drone you just bought and deny any bugs/quality issues are real, or keep it for an unreasonable amount of time to test why it went wrong, then send it back to you in the same condition. You cannot find out about how bad it is until you actually use it, which invalidates the return policy by DJI. Yes, if there is a defect, they will REPLACE it, but you gotta find out within less than 7 days of purchase, and actually fill out their form. They jack with you and say sorry, then don't even give you the form as an attachment. Once you go get the form on your own, you must completely fill it out and give it back, on and by the way, if you threw away the stickers they tell you to remove from packaging, or that little plastic bag that the remote came in, they WILL NOT PROCESS your refund. They do everything they can to get you to buy this drone, then do everything they can in bad faith to invalidate your rights as a consumer. Even if you start the return process, if you have not completed it within 7 days, you are OUT OF LUCK. So what to do? Id buy the drone, but not from DJI directly. Amazon, apple store, best buy etc... When the competition catches up, I'd be looking at other drones from reputable companies. Until then, ill be flying my phantom 4. P.S. if you want to save some money, and get about the same drone, and you aren't making 4k video (lets face it guys, most people cant even view or edit 4k video yet) I'd recommend the phantom 3 advanced, which is less than half of the Phantom 4 at the time I wrote this article. Stay informed, and know what you are getting into before you buy this. Don't believe at all the hype, and don't be scared to buy it because of the glitches and deception that DJI has. I bought this thing knowing there would be quality and bug issues and love flying it. Its just not cracked up to what it was advertised to be.

1.0 out of 5 stars
By Beej11 - February 25, 2018
Poor DJI Support and Quality Control
I bought the DJI Phantom 4 Pro in January. I also own a DJI Mavic Pro and previously owned a Phantom 3 Standard so am not an amateur. Was excited thinking the P4P was top of it's class. Right out of the box, it wouldn't fly straight. I did every update possible; re-calibrated the IMU, compass, gimbal and controller. Nothing worked, it still consistently drifted off to the right. That is not a good trait when trying to fly property boundaries and construction trucking shots. After exhausting every fix that the numerous forums talked about, I contacted DJI and sent a video of the drifting. Obviously the DJI support people don't read the DJI Forum because they seemed to not have a clue. Their solution was not to fly it in cold weather (less than 32 degrees F) and don't fly it in the wind. The video I sent documenting the drift was at about 34 degrees and no wind and the P4P still drifted. Also, when using the C2 button to point the camera straight down, it would do a vertical flip with the image upside down and the controls backwards. Very dangerous is tight places. Contacting DJI was worthless. I found that it was still in the return period from Amazon so packed it up and returned it. I really want a Phantom 4 Pro but after this experience and reading about so many other problems in the forums, I'm concerned that DJI's quality control is poor and I know their support is pathetic.

1.0 out of 5 stars
By Joel E. Belyew - February 16, 2017
DJI Support is incompetent!!
I was excited to get the product and get it in the air. I followed the set up steps and much to my dismay the built in tablet on the DJI Phantom 4 Pro+ just couldn't run their preinstalled DJI Go App. The app launched properly and connected to the drone but every time you pushed "Go Fly" a pop up opened that said "Unfortunately, DJI Go has stopped working" it would then close and relaunch. I tried rebooting 46 times, then contacted DJI Support. DJI Support was where this experience really went bad. He instructed to reinstall the controller firmware via loading it onto a micro sd card on my pc, and then put the micro sd into the controller and power it up and it will automatically update. It didn't, so he issued a return authorization and told me if everything went smooth my new replacement would arrive in 2 weeks(of course I bought this to do something now not a month from now.) if it was available. ARE YOU KIDDING? A REFURB? I then did my own research and found how I was supposed to reinstall the firmware via settings and selecting local update, these instructions were on the DJI website, the tech support guy had no clue how to do it. Unfortunately it still didn't work. I then took upon myself to do a full "back up & restore" via the settings in the built in Android tablet. NO LUCK. I then found a thread on DJI Forum that discussed the exact same issue, and a poster saying he did the same back up and restore I did with the drone connected via micro USB to the controller and after that his worked. I thought that makes no sense being that the app crashed even when the drone wasn't connected wirelessly or even powered on. But why not?? It actually worked though and I have now seemingly have a perfectly functioning drone, controller, and screen. I have now logged 5 whole minutes of flight time but I'm optimistic it will keep working. So the drone seems cool, and seems to work as expected, but if you have a problem you may as well ask the drive through window guy at taco bell how to fix it rather than the completely incompetent DJI Support.

1.0 out of 5 stars
By J - July 2, 2017
DJI flyaway and crash
Phantom 4 pro lost GPS in pmode with a lot of satellites and then proceeded to go into atti mode and fly backwards while ignoring user input. The drone flew full speed into a pole. Instead of honoring their warranty DJI has done nothing but given me the run-around. Amazon doesn't care that their merchant sold a product and the manufacturer isn't upholding their warranty. Do not buy a DJI product and do not buy an expensive electronic off of Amazon.

Recent Reviews


3.0 out of 5 stars
By granne - April 4, 2016
Honest review. What to expect from the Phantom 4: from semi-professional videographer and RC pilot.
The Good/Bad/Ugly -----Good News First----- 1) Easy to fly: the stabilization in P mode is amazing. The drone doesn't drift and has rock solid shots when hovering. A new pilot can easily pick it up and learn without the nuances and risk of a RC helicopter. 2) Smooth Cinematic Shots: I shoot in 1080P60FPS and get smooth shots not only high up, but close to the ground. You aren't limited to a camera slider, or crane, and have all the control in your hands to frame the perfect shot. 3) Raw video/pictures for good post production color correction. 4) great price for all of the features - there really is nothing better at this price point, unless you want the phantom 3 adv/pro which is about half and not much worse than the phantom 4 5) fun to fly in sport mode - it goes really fast! This is where you may actually crash it as you want to fly low and fast 6) DJI Go App records video to your device that you can edit and share in app. Great stuff. User friendly. Intuitive 7) intelligent flight modes -point of interest is great as you can control camera and distance while it orbits your shot. Way points are smooth so you can focus on getting the shot after setting your points rather than flying the craft. Active track and follow modes are in the bad section. -----The Bad----- 1) BUGS: following tradition, DJI releases a product that has significant flaws and bugs that may never be fixed - all of which they don't tell you about. So let me tell YOU what to expect before you buy it: a) gimbal calibration bug: the gimbal will not calibrate (i experienced this) and fails at 71-72% calibration on a perfectly level surface. Eventually it calibrated and all was fine. b) propeller warning in sport mode - this random warning told me my propellor was loose or fell off, when in reality it just triggered when I was flying in sport mode. Freaky, but no big deal. c) horizon leveling: previous models had significant gimball drift (horizon shows at not level). So dji put another compass/IMU for reliability purposes. Once you get your horizon calibrated on a perfectly level surface, you should be fine. However, when you need to make some adjustments in app (like trimming) the horizon will change to level, but then immediately "snap" back to skewed left or right and there is nothing you can do about it. This is a problem I doubt DJI is willing to address as it was present in previous models, and is STILL present in the P4. d) artifacts in video: DJI put a "3D smoothing" selection as on in the app for better video. It works great at night for their highly compressed video to keep things looking ok, but actually makes video quality very very very poor especially in the lower half (think low quality choppy youtube video at 240p) at day. Thankfully you can turn it off, but you STILL get artifacts in the video, but not as pronounced. d)FPV -or first person view cuts out randomly when in clear line of sight within the advertised range, then just randomly begins again. Annoying to say the least. Previous models did not have this issue. You can improve video quality and range by reducing the quality sent to the receiver, but you sill have issues with intermittent 1 second cut outs. Luckily your video on the drone isn't affected, so its just annoying when you see it on your device. 2) camera is NOT anything professional, and 4K means nothing for image quality. There is significant image distortion at the edges of the camera, and is very 'cheap'. If you set up the wrong frame rate, and sensitivity settings, you see 'jello' image distortion in the center of the videos. I am able to see some significant chromatic aberration as well. Faint blue and brown tones are present in water videos. with all that said though, the camera does do a good job with HD video. Just don't expect professional quality. If you arent looking critically at the video, or are a complete novice, you may never notice these things. However, I do and am a little put off by it. 3)Range: Now this is in the BAD category, not because of the range, but because of the range. What? Let me explain. The advertised range is for the remote controlling the drones movements, not for the video feed part of the remote that goes to the remote. So you can 'technically' fly it very far away, but you lose video feed at half the advertised distance of the remote. This is deceptive marketing. You really only get about a mile and a half (which is plenty) rather than the 3 point whatever. Also, when DJI says it must be in 'clear line of sight' it really must be in clear line of sight or your video cuts out. You can literally be flying around a leafy tree 30 yards away, and few seconds after going behind that tree, you lose video signal. Keep line of sight, but know the limitations, especially when flying close to the ground. If you cant see it, you WILL lose video feed. -----The Ugly----- 1) deceptive and flat out lies in product specs for performance a) active track/follow just doesn't work as advertised & marketed. It just sucks unless you are moving slowly, even then you get poor shots. Dont expect to drive a car, bike, or even run sideways and have it keep you perfectly framed. It will lose you. b) battery life is advertised as 28 minutes, yet real world will get 22-23 minutes tops (with gps off etc) With everything else on like you would actually fly it, count on about 20 minutes of real flying before you should land. 2) DJI return policy: This is critical (so don't buy from DJI to save on sales tax). I learned this the hard way. If you FLY your drone, you CANNOT return it. I get it, people are dumb and crash it and say its not their fault. But every single BUG, poor quality video, error message, etc was found out DURING FLIGHT. This is akin to a car salesman saying you cannot return your car after the test drive showed the engine was shot. Once DJI has your money, they will do everything in their power to prevent you from returning it, but they will be happy to 'repair' aka give you the same drone you just bought and deny any bugs/quality issues are real, or keep it for an unreasonable amount of time to test why it went wrong, then send it back to you in the same condition. You cannot find out about how bad it is until you actually use it, which invalidates the return policy by DJI. Yes, if there is a defect, they will REPLACE it, but you gotta find out within less than 7 days of purchase, and actually fill out their form. They jack with you and say sorry, then don't even give you the form as an attachment. Once you go get the form on your own, you must completely fill it out and give it back, on and by the way, if you threw away the stickers they tell you to remove from packaging, or that little plastic bag that the remote came in, they WILL NOT PROCESS your refund. They do everything they can to get you to buy this drone, then do everything they can in bad faith to invalidate your rights as a consumer. Even if you start the return process, if you have not completed it within 7 days, you are OUT OF LUCK. So what to do? Id buy the drone, but not from DJI directly. Amazon, apple store, best buy etc... When the competition catches up, I'd be looking at other drones from reputable companies. Until then, ill be flying my phantom 4. P.S. if you want to save some money, and get about the same drone, and you aren't making 4k video (lets face it guys, most people cant even view or edit 4k video yet) I'd recommend the phantom 3 advanced, which is less than half of the Phantom 4 at the time I wrote this article. Stay informed, and know what you are getting into before you buy this. Don't believe at all the hype, and don't be scared to buy it because of the glitches and deception that DJI has. I bought this thing knowing there would be quality and bug issues and love flying it. Its just not cracked up to what it was advertised to be.

1.0 out of 5 stars
By Beej11 - February 25, 2018
Poor DJI Support and Quality Control
I bought the DJI Phantom 4 Pro in January. I also own a DJI Mavic Pro and previously owned a Phantom 3 Standard so am not an amateur. Was excited thinking the P4P was top of it's class. Right out of the box, it wouldn't fly straight. I did every update possible; re-calibrated the IMU, compass, gimbal and controller. Nothing worked, it still consistently drifted off to the right. That is not a good trait when trying to fly property boundaries and construction trucking shots. After exhausting every fix that the numerous forums talked about, I contacted DJI and sent a video of the drifting. Obviously the DJI support people don't read the DJI Forum because they seemed to not have a clue. Their solution was not to fly it in cold weather (less than 32 degrees F) and don't fly it in the wind. The video I sent documenting the drift was at about 34 degrees and no wind and the P4P still drifted. Also, when using the C2 button to point the camera straight down, it would do a vertical flip with the image upside down and the controls backwards. Very dangerous is tight places. Contacting DJI was worthless. I found that it was still in the return period from Amazon so packed it up and returned it. I really want a Phantom 4 Pro but after this experience and reading about so many other problems in the forums, I'm concerned that DJI's quality control is poor and I know their support is pathetic.

1.0 out of 5 stars
By Joel E. Belyew - February 16, 2017
DJI Support is incompetent!!
I was excited to get the product and get it in the air. I followed the set up steps and much to my dismay the built in tablet on the DJI Phantom 4 Pro+ just couldn't run their preinstalled DJI Go App. The app launched properly and connected to the drone but every time you pushed "Go Fly" a pop up opened that said "Unfortunately, DJI Go has stopped working" it would then close and relaunch. I tried rebooting 46 times, then contacted DJI Support. DJI Support was where this experience really went bad. He instructed to reinstall the controller firmware via loading it onto a micro sd card on my pc, and then put the micro sd into the controller and power it up and it will automatically update. It didn't, so he issued a return authorization and told me if everything went smooth my new replacement would arrive in 2 weeks(of course I bought this to do something now not a month from now.) if it was available. ARE YOU KIDDING? A REFURB? I then did my own research and found how I was supposed to reinstall the firmware via settings and selecting local update, these instructions were on the DJI website, the tech support guy had no clue how to do it. Unfortunately it still didn't work. I then took upon myself to do a full "back up & restore" via the settings in the built in Android tablet. NO LUCK. I then found a thread on DJI Forum that discussed the exact same issue, and a poster saying he did the same back up and restore I did with the drone connected via micro USB to the controller and after that his worked. I thought that makes no sense being that the app crashed even when the drone wasn't connected wirelessly or even powered on. But why not?? It actually worked though and I have now seemingly have a perfectly functioning drone, controller, and screen. I have now logged 5 whole minutes of flight time but I'm optimistic it will keep working. So the drone seems cool, and seems to work as expected, but if you have a problem you may as well ask the drive through window guy at taco bell how to fix it rather than the completely incompetent DJI Support.

1.0 out of 5 stars
By J - July 2, 2017
DJI flyaway and crash
Phantom 4 pro lost GPS in pmode with a lot of satellites and then proceeded to go into atti mode and fly backwards while ignoring user input. The drone flew full speed into a pole. Instead of honoring their warranty DJI has done nothing but given me the run-around. Amazon doesn't care that their merchant sold a product and the manufacturer isn't upholding their warranty. Do not buy a DJI product and do not buy an expensive electronic off of Amazon.