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Bose QuietComfort Ultra Earbuds (2nd Gen) - Wireless Noise Cancelling Earbuds with Mic, Immersive Audio, USB-C Charging, Up to 6 Hours Battery, IPX4 Rating, Deep Plum - Limited Edition Color

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$299.00

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At a glance

Condition
New
Color
Deep Plum
Model
896637-0030
Weight
80 g
Ear Placement
In Ear
Noise Control
Active Noise Cancellation
Age Range Description
Adult
Warranty
1 Year Manufacturer
Works with
Laptops, Smart Phone, Tablets

Features 10

  • WORLD-CLASS NOISE CANCELLATION: The best noise cancellation of any Bose wireless earbuds is now even better than before. ActiveSense technology smooths spikes in surrounding sound, so even in Aware Mode distractions wont get in the way.
  • CUSTOMTUNE TECHNOLOGY: CustomTune technology analyses your ears and adapts your in-ear headphones to their shape. The result? World-class noise cancellation and custom sound for bigger chills every time you press play.
  • NOISE CONTROL: Quickly adjust the level of noise cancellation without using Modes, including turning it off completely to conserve battery.
  • IMMERSIVE AUDIO: Bose Immersive Audio spatialises what youre hearing by taking it out of your head and placing it beyond your Bluetooth earbuds. Its like listening from the acoustic sweet spot, where songs sound like the artist intended.

Description

Every listen deserves the premium, personalised audio, world-class noise cancellation, and seamless experience of Bose QuietComfort Ultra Earbuds (2nd Gen). Feel all the feels with each song as CustomTune technology adapts the noise cancellation and audio performance to the shape of your ears. These wireless earbuds offer the best Bose in-ear noise cancellation for when all you want is the music. Testing conducted by Bose with active noise cancelling on and audio playback at a loudness of 75dBSPL. Battery life varies based on settings and usage. Testing conducted by Bose by counting cycles of inserting battery-depleted earbuds into a fully charged case and charging to 100%, then resuming audio playback at a loudness of 75 dBSPL until battery depletion. Testing conducted by Bose by inserting earbuds with battery depleted into a fully charged case and charging earbuds for 20 minutes, then resuming audio playback at a loudness of 75dBSPL with active noise cancelling on and Immersive Audio off. Battery life varies based on settings and usage.

Specs 42

Brand Bose
Color Deep Plum
Ear Placement In Ear
Form Factor In Ear
Noise Control Active Noise Cancellation
Brand Name Bose
Model Number 896637-0030
Model Name Bose QuietComfort Ultra Earbuds (2nd Gen), Deep Plum

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Top Amazon Reviews


Excellent product from Bose!
Color: Desert Gold
I wrestled with purchasing these Bose earbuds as many of the social media reviewers gave unsatisfactory reviews in my opinion. I have tried all the competitors earbuds; at least the Crown Jewels of that particular company. As these reviews are subjective I will save you the hassle. I have several Bose products and find them very, very good. Although I wouldn’t say that I’m a Bose fanboy. I have several Sony products, I have several Apple products, Technics, JBL, and many other “brands” and find them useful and usually fairly good. As for these ear buds, it may be helpful to consider what you expect to use them for and what your expectations are. At the time of purchase, these were excellent value for money as they were cheaper than the major competitors at this “premium” level. The noise canceling is superior to Apple and Sony IMO. I was 5ft from a barking husky and could barely hear it. 5 star. As for comfort, I have worn these for various times during the day, during walks, around the house and for taking calls. My ears never have hurt or get “sore” after long use (more than 5 hours). I realize that this is subjective, but I have smaller ear holes and the ear tips are soft and associated supports that go around the driver fit my ear very well and provide lasting light comfort. These earbuds are not overly heavy at all. I have an Apple iPhone, and have found connectivity to be very little problem at all. It connects without issue and plays all my apps very seamlessly, Spotify, YouTube, Audible phone calls all the rest no issues whatsoever. I have not tested water resistance in that sense however walking in the rain no issues, with sweat doesn’t seem to be any issue. I’m anal about keeping them clean and I would encourage you to do the same. They seem durable and not flimsy or cheap. Finally, we get to the most important part for me at least and that is the quality of the sound coming through them for music. I am not an audiophile, at least not in the sense that I think about other sounds snobbery, but I do love my music and I know what it should sound like if you like the U curve or the typical rock curve you will love these earbuds. The base is rich, but not distorted, the mids are very good, and the highest trebles are not hissy, but crisp. Equalizer in the app only has three settings, but I still think it’s useful and helpful. However, you’ll have to use other settings if you have an iPhone to get it dialed in to your liking. Fortunately, I was able to do that to get better volume and better control in concert with Apple iPhone settings turning off Spotify equalizer and sticking to the Bose app for controlling the quality of the sound and it did work well. iPhone has a setting in which it limits the volume, adjust that setting and your volume will increase by I would say 20% maybe a little more, I have them dialed in now. And having them dialed in I think the sound is excellent and very enjoyable. I think these are well worth the purchase and have enjoyed them for the time. I’ve owned them with no issues with charging or any other issues. Highly recommended. Give them 5 stars. ... show more
Reviewed in the United States on June 11, 2026 by Fryar_6

Perfect Earbuds
Color: Desert Gold
I’ve gone thru many earbud brands looking for comfort, fit, and sound. The best I ever found were two out of three, at best. This one has all three. It has the sound you expect from Bose. The noise cancellation is close to 100%. They are very comfortable, and the medium attachment fits perfectly. Best of all, they are so secure that I can’t even shake them loose no matter how much I try. These are worth every penny. ... show more
Reviewed in the United States on August 8, 2026 by Amazon Customer

Bose Quiet Comfort Ultra Gen 2 - A Short Summary of My Experience So Far
Color: Black
I owned a pair of the earlier Bose earbuds that came out in 2020. The bluetooth on the right one quit working, although the noise cancellation still works, and so it was time to get another pair for music listening. I considered Apple and Sony in addition to the Bose Quiet Comfort Ultra Gen 2. I read reviews of the different devices. Even though Sony got good reviews for music quality, they come with foam tips. Some years ago, I purchased multiple pairs of wire ear buds, many of which came with foam tips for noise isolation. The foam always got so it itched in my ears after a short period, and so I did not want the Sony. The reviews said that Apple was good for its features, but not as good as Bose for music quality or for noise cancellation. So I purchased the Bose. It would have been nice to have been able to try the different buds prior to purchase, but with earbuds that is not possible. Some people touted the Bose as having a bass heavy sound. I do not find them that way at all. In fact I turned the bass up slightly in the equalizer (in the Bose app on my phone). The sound quality is very good and I would have compared it directly to my old Bose, but the right bud doesn't work anymore. I think for music sound quality is great and is similar to what I was used to in the old ear buds, which I thought was very good. The noise cancellation still works in my old earbuds and so I was able to do a side by side comparison of the noise cancellation and to be honest, I could not tell a difference. Both sets appeared to work about the same, which is very well. The QCUG2 have different levels of noise cancellation and I use it mostly on the "Quiet" mode. I use them while I mow my lawn, and even in quiet mode, I still hear my (gasoline powered) lawn mower, but the sound is quite a bit muted. I use them when I go on walks and listen to music and use the "Aware" mode. I have tried the "Immersion" mode but don't see much difference in the way the music sounds. I liked the fit of the original earbuds better, even though Bose has supposed to have improved for the QCUG2. The fit on the QCUG2 is okay and I used them recently for a 1.5 hour phone conversation and that worked very well. The feeling was more like the person was in the room with me, than being on a phone call. I personally probably like the fit of the original buds better, but that could be caused by the uniqueness of my ears. Yes, I would buy them again. FYI, I had Amazon alert when their price was reduced and bought them a couple days later when I received the alert. I have a couple of iPod Touch 2 music players which I still use rather than my phone (they are much smaller in size than the iPhone). I could not put the current version of the Bose app on my Touch because it doesn't accept the current version of the Apple operating system. I put an earlier app version on my Touch, but so far I cannot get it to link with the QCUG2. It plays the music just find, and while it shows the QCUG2 in its list of Bluetooth devices, it continually says the QCUG2 are not available. This is probably a problem most people would not have--the Bose app on my iPhone finds and links with the QCUG2 just fine. I hope this was somewhat helpful to the reader. My bottom line is that I think they are fine earbuds and I disagree on the thought that they sound boomy. They fit fine and the polymer earbud tips don't cause my ears to itch like foam has. ... show more
Reviewed in the United States on July 14, 2026 by TMO'B

Review: Bose QuietComfort Ultra Earbuds (2nd Gen)
Color: Black
I have owned the Samsung Galaxy Buds Plus, Jabra Elite 85t, and Bose Headphones 700, and I currently use the Bose QuietComfort Ultra Earbuds (2nd Gen). Fit and Comfort: The Bose are very comfortable and stay securely in my ear, unlike the Samsung Galaxy Buds Plus. A poor fit was the main reason I moved on from the Samsung—they simply wouldn't stay in. Sound Quality: The sound on the Bose is excellent. It is significantly better than my old Jabra earbuds and even surpasses my Samsung Galaxy Buds Plus, which I already thought were quite good. Noise Cancellation: The noise canceling is hands-down the best I’ve experienced. It easily beats the Jabra 85t, which had mediocre noise canceling at best, and it's superior to the Samsung Galaxy Buds Plus. For example, I was recently at a noisy Chicago O'Hare terminal on a call; the person I was talking to had no idea I was in a loud airport because they couldn't hear any background noise. Additionally, as a frequent flyer, I find they do a great job filtering out jet engine noise, even on a 10-hour international flight. Connectivity Issues: The 'Connect-to-Talk' speed is terrible. While the Samsung and Jabra buds connected almost instantly when removed from the case, the Bose are very slow. Often, a call will go to voicemail before the Bose connect, or I have to wait several seconds for the sound to kick in after answering. This is incredibly frustrating. Controls and App: The touch controls are poor; I still can't figure out the timing or pressure required, and I constantly trigger them accidentally just by adjusting the fit. The software app also feels like an afterthought. It frequently fails to recognize the earbuds even when they are actively connected via Bluetooth to my S25+ or tablet. I often have to reinstall the earbuds in the app just to get it to see them. I don’t have these issues with my Bose 700 headphones or my previous Jabra and Samsung apps. Verdict: While the sound and ANC are world-class, the slow connectivity, poor app, and finicky touch controls are bad enough that I am looking for other solutions. I’m hoping the Samsung Buds 4 Pro can match this noise reduction while providing a more reliable app and faster connection speeds. ... show more
Reviewed in the United States on February 27, 2026 by Colorado shopper

BEST EARBUDS I HAVE EVER OWNED NO LIE!
Color: Black
Best ear buds I have ever owned!!! I am an audiophile and am VERY PICKY when it comes to my audio! I listen to audio ALL DAY LONG! I love BASS!! I was worried when I got these that 1. I wouldn’t get enough Bass and that 2. I wouldn’t be able to get enough volume out of these ear buds seeing that my previous ear buds wouldn’t go high enough even when they were at Max volume! So I gave these a try. I am extremely happy to report that 1. These have wonderful bass!! Which you are able to adjust using the Bose app which is pretty easy to use. Just install after you link the ear buds to your phone or computer/laptop/tablet then install the app and adjust the bass in the EQ! EZ PZ! 2.these have more than enough volume! I am able to go to about 75% volume and leave it there depending on the app I am using and hear just fine and that is using only one earbud. I use one earbud at a time so that I am able to extend the length of time that I am able to use the earbuds throughout the day as I stay up ALL day and night but when I do use both they stay at about the same volume as well. The battery life is GREAT!!! They last well throughout the day and night and I get about 3 charges from the case before I need to recharge the case. That is a charge of the right earbud the Left earbud and another full charge of the right ear bud and a partial charge of the Left ear bud before I have to recharge the case. You are able to charge the case by USB-C cable or by wireless charger. When I first started wearing these earbuds they gave me some discomfort but I was able to adapt to that and now I am fine with them and have no discomfort and they feel GREAT!! They fit great in my ears and don’t move at ALL! They are snug and at times I forget that I have them in at all lol! The case is nice and light. It’s tiny enough that it fits in my pocket and I know where it is at all times lol it has a light on the front so that when I am charging the earbuds the light radiates and when the charging case is done charging the light goes out. These are things the seller does not tell you!! When you are using the earbuds you will know the earbuds are about to go out of battery because a nice lady will come into your ear and tell you that the battery is low two times and then u will get about 20-30 more minutes of power before they die so either change the earbud if u are using only one or charge them if u are using both! They fit VERY snug in the case sometimes so snug you can’t get them out lol so no worries about them falling out of the case!! When u put them in your ear at first you will be greeted with the amount of battery life you have in the earbud. Overall I am so happy with these earbuds and I don’t want to get a new pair EVER LOL! I keep these with me 24/7 and the case is in my pocket at all times. I would HIGHLY recommend these to anyone that is interested in a pair of BOSE earbuds! These are the best earbuds I have ever had and I will be buying a new pair if I ever need to again!! ... show more
Reviewed in the United States on January 26, 2026 by alexander berek

Superb Sound
Color: Black
I am no audiophile, but enjoy good bass and crisp sound in whatever I am listening to. For my hearing, these are wonderful. The fit worked for me right out of the box and is comfortably snug. No chance of one falling out while I am moving about. What gets my attention most though is the active noise canceling. My environment is rather noisy with fans and an air conditioner, but when the ear buds engage it is literally as though someone threw the off switch. This is remarkable. The audio comes in clear and is very enjoyable. A lot of older audio is being remastered for the improved equipment and it is like discovering it all over again. Somehow (thanks YouTube) I stumbled into a fusion of classical masters and techno trance that is completely entertaining. It is good that no one else can hear what I am listening to since it's not really something that is associated with 70 year olds and there might be some worry over my medications. Until then though these ear buds transport me into new worlds. ... show more
Reviewed in the United States on August 15, 2026 by Tanglefoot

UPDATE - PROBLEM CORRECTED: Great Sound and Noise CNX, HORRIBLE BLUETOOTH CONNECTIVITY!
Color: Black
UPDATE: Contacted Bose directly and they graciously replaced the defective earbuds free of charge, including return shipping for the bad ones. The new ones provide the excellent quality I expected from Bose. Zero problem with bluetooth connection, noise CNX is so good I have to listen closely to hear if machinery in the shop is on or off. Music quality is great! Bought these for use in my woodshop to cancel machine noise while listening to music. CONNECTIVITY WITH THE PHONE IS TERRIBLE! When they work, they're great, but it's difficult establishing the bluetooth connection, and when working it will often suddenly drop for reasons unknown. The connectivity problem is a routine thing, not just now and then. I'm past the return window - I'll keep them for the excellent noise cancelling function when I want that, but listening to music becomes an aggrevation with the poor connectivity. I have Beats earbuds (no noise CNX) that sound great and work flawlessly everytime. ... show more
Reviewed in the United States on May 30, 2026 by stevepcfl

Good fit and noise cancellation, huge size, poor ergonimics, flawed app inoperable in airplane mode
Color: Black
There is so much to like and so much to dislike about these earbuds, they are bound to be controversial. By way of background, I should say that I've owned and used the following earbuds: Jabra Elite 75t, Jabra 7 pro, Elevoc Clear, Sony WF1000XM5, Pixel Buds Pro 2, as well as two sets of wired passive noise-canceling earbuds with custom molded tips (from Etymotic and Ultimate ears). I use my earbuds with Google Pixel phones, a linux laptop, and a 1Mii Bluetooth transmitter, so multi-point is a big benefit to me. My ears may be unusually shaped, as I sometimes have trouble getting a good seal. In particular, Sony sent me silicone ear tips for use with the WF1000XM5s, because the foam ear tips that those shipped with did not form a good seal in my ears according to the app. For both the Jabras and the Sonys, my biggest complaint is that the microphones stopped working so I could use them only to listen, not to make phone calls. For listening at home, I favor the sound of open-backed headphones from Focal and AKG, so I don't consider any ear buds to have great sound quality, but use them when out in public or on buses, trains, and airplanes. Now for the good: The Bose QC Ultra 2 earbuds have by far the best noise cancellation of any I have tried--wired or wireless--and fit my ears really well. There are *two* levels of seal: a traditional silicone ear tip on the inside, and then "stability bands" that seal further back in your ear. That, combined with presumably top-of-the-line active noise cancellation, makes for a qualitatively different experience. If I'm on an airplane with these, I can obviously hear that I'm not in a quiet room, but if someone talks to me and I'm not looking a them, I might not notice it because the voice just fades into the background even though I can ear it slightly. The sound quality of the QC Ultra 2 buds is good for earbuds, though I don't love earbuds. Besides "quiet" and "aware" modes, there's an immersive audio feature. With previous earphones (like the over-ear Bose QC Ultras) I never understood the point--it just made things sound weird and metallic. With these earbuds, I finally get it. There's a "Cinema" mode (not enabled by default), which still sounds kind of metallic, but also makes it seem like things are happening in the room around me. So I've used this to watch a couple of movies on an airplane. I don't know if I prefer it, but I can at least see the appeal. Some people may like it. In phone calls, friends report that the mic audio quality is good, though my problem is usually that mic quality degrades over time as dust and earwax gets into the earbuds, so it's too early to tell if these will be better in the long run. Before I get into the negatives (including about the Android app), let me also say that the way multipoint works is that you pair other devices from the Bose app, which I found a lot more convenient than having to pair from the case. You can also control which device is active explicitly, which I like, though if you give control to your laptop, the app on your phone will get cut off and not be able to take it back, so it's not perfect. Finally, I like that you can fully operate the earbuds from either ear. This is great if you ever want to listen in one ear while resting your other ear on a pillow. With other earbuds I've had, the right bud can only increase volume while the left bud can only decrease it, and sometimes only one of the buds can control the quiet/aware mode. Now for some negatives. The case is absolutely enormous. Of course I read the specs of 2.60"x2.35"x1.06" before buying and knew abstractly that the case would be large. But actually holding them physically is shocking. I usually put my pixel pro xl phone, earbuds, and keys into the same jeans pocket, and that's unconfomfortable with these buds, particularly compared to the Sony WF1000XM5s I was used to. So these will spend a lot more time in my bag (which might be long-term good for the microphones, but isn't a desirable feature). Another negative is that the earbuds heat up quite a bit when charging. So if you were listening long enough to draw down the battery, then put them in the case to talk to someone, then put the earbuds back in, they will be noticeably warm. That's unpleasant if it's already hot out (though I suppose could be pleasant in a cold environment). The ergonomics are also terrible. Getting the buds out of the case can be annoying if your fingers are slippery. Everything curves inward, making it hard to grab, except the back of the earbuds, but there's not enough of the back exposed to make it easy to grab. It can be tempting to tug on the stabilizer bands, but I suspect this would stretch them out and be bad for fit and noise cancellation in the long run. You can also kind of press the buds inward so they flip out of the case, but that feels like there's some possibility of dropping them, so not something I'd want to do out in public. More importantly, I find the in-ear controls extremely difficult to operate reliably. It's one tap to start/stop playing, a long tap to switch between Quiet/Aware/Cinema modes (or however you configure it), and a swipe up/down to increase/decrease volume. Multiple times I've accidentally activated one of the controls while adjusting the earbuds in my ear. Also, about 1 in 4 times that I'm trying to adjust the volume, the buds end up changing mode because I didn't move my finger fast enough or something. I suspect with practice I'll get better at it, but it's definitely more annoying than any of the other buds I've had. Now the app has some truly terrible features. First, given the difficulty of the controls, you might think why not just disable the touch controls (which the app will let you do) and control the earbuds entirely from your phone? Unfortunately, THE APP REFUSES TO ALLOW ACCESS TO YOUR EARBUDS WITHOUT INTERNET CONNECTIVITY, which I find offensive. So basically if you are in aware mode while boarding a plane, and then put your phone in airplane mode and want to switch to quiet mode, you can only do it through touch controls, meaning you have to have previously enabled touch controls (because the app won't let you enable them while in airplane phone). Even when you are on line, the app shows a persistent notification, but tapping the notification won't take you to the app, so to change the mode, you have to dig through your apps to open the app and navigate to the earbuds and mode. Why clutter my phone with a stupid "keeping things in sync" notification if I can't get any useful functionality from it? Maybe just for legal reasons to notify me that the app is hurting my privacy by communicating with Bose's servers, which shouldn't need to be the case? Finally, an even more offensive part of the app is that it permanently adds the earbuds to your list of Google "find my" devices, with no way ever to remove them. In the find hub app, most devices have a little gearwheel icon you can tap that then gives you a "Remove from Find Hub" option, but Bose devices are lacking this feature. About a year ago I had a pair of QC ultra over-ear headphones with a stuck button that caused repeated factory resets after which I had to pair the headphones again, and it stuck dead Bose devices in Find Hub that I can never remove. What's worse, the oldest devices are shown first, so I have to scroll over dead devices to get to the live ones. I spent over an hour chatting with pixel support about this, and the best they could do was tell me the bad devices would disappear in about a week, but it's been about a year. I can tell that the QC Ultra 2 earbuds have the same misfeature--there's no gearwheel in the "Find Hub" app, which means I can never factory reset them without further polluting my menu. In summary, these earbuds have some uniquely good and bad qualities and are bound to be divisive. I'm still pretty happy with my purchase. In particular, I find plane rides considerably less tiring when I can block out the noise, and being able to do so with a pair of earbuds that (barely) fits in my pocket is a lot more convenient than carrying around over-ear headphones that take up significant space in my backpack. So I guess I'd strongly recommend the earbuds for anyone not bothered by the negatives. Since some of my negatives revolve around the android app, it could also be that the iOS app is significantly better, making the buds even more appealing to iPhone users. ... show more
Reviewed in the United States on September 21, 2025 by Frisco
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