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Bose

Bose® QuietComfort® 15 Acoustic Noise Cancelling® Headphones

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Fulfilled by Midwest Xpress
Arrives Sep 27 – Oct 1
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Features

  • The best Bose headphones reduce noise across a wide range of frequencies
  • Enjoy music and movies with clear and lifelike sound
  • Comfortable, around-the-ear fit; ideal for frequent flyers
  • Includes cable with remote for iPhone/iPod control, mic for hands-free iPhone calling
  • AAA battery: 35 hours average life

Description

They're the best Bose headphones, period. Quiet Comfort 15 headphones feature exclusive Bose advancements in noise reduction technology. You hear less noise and more of your music and movies-with quality sound and a long-lasting comfortable fit. You won't find this combination of benefits in any other headphone. Welcome to a better-sounding world When you fly with QC15 headphones, engine roar fades to a whisper. When you listen at home or at work, fewer distractions get in the way of your music. And when you want to stay connected, calls are just a button-press away. QC15 headphones continue to give you more of what you want to hear, and less of what you don't. Product Highlights Significant noise reduction across a wider range of frequencies. Proprietary Bose innovations use microphones both inside and outside each ear cup to sense and reduce the sounds around you. TriPort acoustic headphone structure, another Bose exclusive, features tiny vents in the ear cups to enable a tonally-balanced audio performance-including reproduction of deep, low notes-from relatively small and lightweight headphones. Active equalization electronically tunes the headphones' frequency response, enabling outstanding audio performance. Interchangeable audio cables, one for general use, and one just for select Apple products, offer greater convenience than permanently connected Y-cables. Inline microphone allows for hands-free iPhone conversation and access to certain voice applications, such as Voiceover and Voice Control, in other Apple products. Inline three-button remote switches between calls and music, and controls volume, track selection and voice applications on select Apple products. Advanced ear cushions use new materials in a proprietary design to establish a critical acoustical seal-helping to further reduce noise while providing a comfortable fit. Fold-flat ear cups rotate 90 degrees for easy storage and portability in the included case.

Brand: Bose


Color: Black


Ear Placement: Over Ear


Form Factor: Over Ear


Noise Control: Active Noise Cancellation


Brand Name: Bose


Model Number: 370509-0010


Model Name: Quietcomfort 15


Built-In Media: airline adapter, carrying case, and two audio cables-one with mic/remote for iPhone/iPod control and hands-free iPhone calling


Age Range Description: Adult


Customer Package Type: Standard Packaging


Number of Items: 1


Series Number: 370509


UPC: 017817613996 017817513463 017817000000


Global Trade Identification Number: 96


Manufacturer: Bose


Color: Black


Style Name: Modern


Carrying Case Color: Black


Item Weight: 7.4 ounces


Unit Count: 1 Count


Battery Average Life: 35 hours


Noise Control: Active Noise Cancellation


Audio Driver Type: Dynamic Driver


Enclosure Material: Plastic


Specific Uses For Product: Travel


Antenna Location: ['Travel', 'Music']


Compatible Devices: Most Bluetooth-enabled devices


Cable Features: Detachable


Water Resistance Level: Not Water Resistant


Additional Features: ios-phone-control


Headphone Jack: 3.5 mm Jack


Connectivity Technology: Wired


Wireless Technology: Wireless


Headphones Ear Placement: Over Ear


Headphone Folding Features: Over Ear


Earpiece Shape: Over Ear


Control Type: control


Control Method: Touch


Controller Type: Touch


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Sep 27 – Oct 1

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Top Amazon Reviews

    • Sanity saver a must for travelers; Bose vs Sony MDR-NC7
I have been traveling a lot for the past 2 years and its literally been that long that I have been agonizing over this purchase. If you are reading reviews you are probably in the same boat I was. $300 for head phones?? Its a tough one for sure. Let me put it this way, even if you travel once a year its worth it. Most trips I have taken I want to strangle someone, not sure why people are such retards when traveling, but I am just trying to get from point A to Point B. The more you travel the more it gets amplified. I could see where someone that can use these at work would be very happy with these too. Bottom line is I wish I had bought these 2 years ago. I bought some cheaper noise canceling headphones from Sony (MDR-NC7) and I have some decent in ear headphones from Sony also. The in ear block out as much noise as the noise canceling ones so the noise canceling ones from Sony where a waste of money. Not only do they not perform the noise canceling function very well they also sound very weak. Now keep in mind that I am comparing $40 headphones with $300 ones. I never expected the $40 ones to do as good as the Bose but seriously, if you just get some cheap in ear head phones you would be just as well off. Noise Cancelation: The test at Best Buy with specific noise (Jet noise simulated) at the Bose display is astounding to say the least. I agree with several other reviews that the Bose head phones seem to pick particularly easy frequencies to block and it is most certainly aimed at lower range. I first tried these while watching a rather loud movie and I felt that gave me a much better representation of what to expect in an airport or airplane while traveling. Most noise was blocked and the voices where lowered a great deal, with music at medium levels most of the noise was blocked out. From what I read on the Bose website there is a Mic on the outside AND the inside of each cup. You can read up on the specifics, I can tell you that it does a very good job. Sound Quality: I saw several complaints in reviews about the sound and all I can say is its Bose. I have a Bose stereo in my car and immediately had to replace the speakers. I totally expected the same mediocre sound quality with the headphones. Decent sound that is brought to you from the cheapest drivers they could get away with. Profit driven? You bet. Unfortunately with headphones there is not a darn thing you can do about it. Personally I am happy with the sound but know I should be getting a "Little more" for my $300. Because of the noise canceling you don't have to cut the volume up as high as you would without to hear details as clearly. For me the overall sound is very good but its no Dr. Dre's either. Construction Quality: ****Update below \/ \/ \/ ***** I have not had these long enough to know about defects or short comings. I appreciate the fact that the head phones come with a decent case and I think the overall feel is ok. I have seen a few people ram these into the seat back while on a plane and a back pack before, I suppose these are the people complaining about the head phones falling apart.....imagine that. I understand how someone paying $300 for head phones and having it break right away could be frustrated but take that with a grain of salt. Package includes: Head Phones (Can be used without a wire for just noise cancelation) Semi-hard Shell case Wire for regular mini plug connection wth High/Low settings for Airplane adapter use Wire for Iphone/Ipod/Itouch use (Has same features as OEM Apple ear phones, i.e. volume up, down, pause buttons and built in mic) 2 prong to 1 Airplane Adapter 1XAAA Battery (MAKE SURE YOU PACK A SPARE AAA) you can not use the headphones to listen to music with out a battery Warranty book Instructions in many languages UPDATE ###### 07-05-2012 I have had these headphones long enough to add additional comments on the construction quality. I strongly urge people to use the semi-hard shell case to carry your headphones. I took one trip that I had very limited room to carry my case so I left it in my luggage. I will never do that again. I see clearly now how people break these while traveling. Its not practical to wear these the entire trip especially when its 100 degrees outside and parked in a plane for an hour on the ground, this exact situation happened to me so I put them as gently as I could in the seat pocket but I almost broke them taking them out. Just bring the case and deal with it. Keep in mind you are buying cutting edge technology headphones that sounds decent and cancel a majority of outside noise....not indestructible headphones. They are not butterfly wing fragile but I could not see a single failure point either that would have me overly concerned. Since my purchase Dr. Dre has come out with noise canceling headphones for about the same price. Personally I would buy those instead after listening to them but all in all I am still happy with my purchase. By far the best money I ever spent for traveling. My last trip there was a totally annoying child screaming his lungs out and all I could do is put my headphones on before take off and cut them on (I could care less when the flight attendant said) I played music at the highest clear volume and was smiling away as I looked around and saw one after another passenger's face filled with disgust and aggravation. The trick is to point the LED AWAY from the flight attendant side and just tell them it is off and they will leave you alone. To be clear, the highest undistorted volume on this headset is probably 60-70% of the Dr Dre's. Good thing is it can drown out pretty much anything. Another good thing is you did not have to have it at unsafe levels for total sound blockage. ... show more
Reviewed in the United States on October 8, 2011 by D. R. Gendreau
    • Great Headset - Updated
I have had the QC15 for almost a year and it has worked great. Noise cancelling works great. Sound quality is very good. I have used it on planes and it works better than other headsets in cancelling airplane background noise. It also works great on the bus. I am able to turn the sound level much lower than a regular headset and save my hearing. As for the reviewer who rated the headset 3 stars due to a glitch when the headset cuts in and out, that is because the battery is low in power. I had the same problem when battery is almost drained and tends to happen more in cheap batteries. Change to a fresh alkaline battery and the problem should go away. If the problem persists, get it taken care of under Bose warranty. 1/11/2015 Update: Copied from my comments regarding the QC15 and QC25. I have used several pair of QC15 over the years since they were available and they have worked great. I use them for commute on noisy transit trains and buses and they help save my hearing since I can play the music at lower volumes. I agree with your assessment that perhaps QC25 is not a necessary upgrade from QC15 unless someone prefers the lighter weight, a bit more flexible headband and a bit higher quality material construction. I tried the QC25 and liked them but could not tell much difference in quality of NC. The QC25 sounded great as does the QC15. Again, it is really personal preference whether to do the upgrade or not to the newer model or if someone just want to get the QC25 even if they have the QC15. I think for new QC users, unless there is a substantial difference in price, go for the QC25 unless they like the QC15 more. The prices for the QC15 have fluctuated quite a bit since the QC25 was made available in Oct/Nov timeframe by Bose. I have seen prices from $135 (Target clearance at some stores...gone already), and anywhere from low $200 at some sellers to $269 at 10% off on Amazon during Nov which today has the QC15 at the same price as the QC25. BestBuy also has it at full $299 price currently. There still appear to quite a bit of demand for QC15 even with the QC25 out which drives the price up. As for the comments for use of the QC15 or QC25 during exercise or workouts, in my opinion, they would be a bit uncomfortable and may fall off. I have seen people running on treadmill which seems to work ok but anything more active could cause the headset to fall off (at $300..ouch). The comments about sweat and moisture getting on the headset and earpads are valid as I have encountered the issue even when sweating during walking on a warm day. I would wipe off the moisture occasionally. This would happen with any headset unless someone does not sweat at all. I think using the appropriate headset for the activity is the way to go. For the very active, try the QC20/20i, in ear, which worked pretty well if you need NC otherwise many other options are available including Bose non-NC headsets. I do not find issue with the use of one AAA battery in the QC15 as it lasts a long time and carrying one or two spare batteries will ensure you not run out of power for the headset. Also AAA batteries can be bought pretty much everywhere even at the airport. I find them more convenient than having to charge the headset battery like in the QC3 which carrying a spare will solve the problem. I have tried both QC25 and QC20 without the NC on, in my opinion, the music is not good and thus I would not listen if the power is depleted. In the QC25, swap in a new AAA battery and continue. You can use rechargeable battery, like high capacity envelope batteries although it may not last as long as the good alkalines. For the QC20s, your only option is to recharge for a couple of hours which is why I prefer to be able to swap in a battery as needed and continue with the tranquility or music. By the way, for those who prefer an on-ear headset that has NC, take a look at the QC3 which works pretty well although not as good as the QC15 or QC25. Subjectively, I would say they cancel noise at around 80% as compared to the QC15 or QC25. The QC3 are no longer available but can be had anywhere from low $200 to $300. I have used the QC3 on public transit and on international flight and they work pretty well. One advantage is that they are lighter may feel better for people wearing glasses but does not do much to passively isolate noise (vs. actively cancel noise) as they do not cup and seal around the ear. Aftermarket battery are available which works pretty well for around $10 to $15 vs. the $49 from Bose. Lastly, for those who need to use the QC25 or QC15 or QC3 with android phones if the cable (usually for iPhones) that came with headset does not work properly, there are some after markets ones that work but be careful since not all of them do. ... show more
Reviewed in the United States on September 21, 2012 by SFCA
    • Comparison between Sennheiser PXC 450, Bose QC15 and Audio-Technica ATH-ANC7b
I had really high hopes that the Sennheiser would be the cream of the crop but like others have mentioned the bass emphasis is really low. Bass is something you can tweak other ways so I thought I would give it a shot. Sennheiser PXC 450 first impressions: Nice and large, especially with a person that has a big head. Earpads are roomy and don't rub/touch against your ears so you're not dogearred while listening. Battery slot seemed like it would break easily when closing the battery holder but to be fair the Bose QC15 has the same design and I felt the same with it. The Audio-Technica just slid open and I liked that. Packaging seemed a little over the top with the magnets in the box and all. Just not needed for something that you'll likely toss. Bose QC15 first impressions: Also nice and large for my big head. Earpads were comfortable and roomy enough. Lightweight... Very light compared to the other two. As mentioned above the battery slot seemed like it could break easily but at least this model uses a AAA battery instead of a proprietary battery pack. Audio-Technica first impressions: Was a little small on my head. Lighter than the Sennheiser but not as light as the Bose. Performance: So I've always tested audio systems of any kind with Outkast's - Way You Move because the intro has a very smooth bass loop at the beginning. The following are my notes I took as I went through each set and compared/recompared... I felt these songs were well known and that many would know what it should sound like no matter what sound system you've heard it on in the past. outkast - way you move sennheiser - no bass audio technica - more bass but not as much as i'd like bose - nice and boomy jethro tull - bouree sennheiser - no feel... sort of like being in the next room audio technica - good bass and crisp cymbals/flute bose - as good as audio technica joe satriani - flying in a blue dream (vinyl) sennheiser - bass is less but strings seem crisper and pluckier audio technica - good bass but strings aren't as crisp... slighly dull. bose - good bass and strings but not as sharp as seinheiser fleetwood mac - never going back again seinheiser - full sound audio technica - had to back off volume because of peak clipping on plucking bose - full sound with a good bass background fleetwood mac - go your own way sennheiser - no feel audio technica - distortion in highs bose - excellent hearing mick fleetwood hitting the skins And for a finally, I put in Rush's - La Villa Strangiato from the Time Machine tour: I didn't run the audio technica's on this last test because I felt the others were good enough... But in the end the bose really made it feel like you were at the concert rather than the sennheiser's making it seem like you were watching it on a 4:3 tv with mono sound. Final impressions: The Sennheiser had a few moments but when you're spending this kind of money on a set of headphones, you want them to be special. You want them to make the music come alive. You want to feel like you're in the studio with the artists and they're playing a private concert specifically for you. In this department, the Sennheiser's really let me down. I may try one of their studio grade headphones sometime but I specifically wanted noise-cancellation which both the Sennheiser and Audio-Technica were good but the Bose had a slight edge on them. Probably not enough to matter as my comparison is with an air conditioner next to my desk which I feel is representative of the white noise you'd hear on an airplane. The Audio-Technica's I might have kept but the size is a deal breaker and some of the clipping/dullness in the strings just put the extra nails in the coffin. The Bose are the winners in my book and the one's I'll keep. The Audio-Technica's would be my budget suggestion as they are over $150 less than the Bose and over $200 less than the Sennheisers. ... show more
Reviewed in the United States on September 5, 2013 by Don Fanning
    • Comparing the Bose QC15 (over-ear) to the QC20 (in-ear) Headphones
As a heavy business traveler, (planes, trains, and automobiles), I consider a good quality pair of noise cancellation headphones a necessity. My first pair of noise cancellation headphones were the old Bose QuietComfort 2 Acoustic Noise Canceling Headphones. I purchased them in 2004 and they never let me down. It was only after the battery pack started giving me trouble that I decided to upgrade to the newer Bose® QuietComfort® 15 Acoustic Noise Cancelling® Headphones in 2013. The quality and functionality was night and day! Not that I was disappointed with the QC2 headphones, the flexibility, removal of the battery pack, and sound quality were far superior. However, I made that purchase just a few months before Bose released the in-ear Bose QuietComfort 20 Acoustic Noise Cancelling Headphones. That didn't bother me too much, because I assumed that over the ear headphones would do a better job at blocking out ambient noise. And I was skeptical that an in-ear headphone could really be comfortable to wear for long periods of time. Again, I was very wrong. After a little contemplation and with Bose's 30 day money back guarantee, I decided to buy the QC20s to test and compare the two Bose products. Comfort: Like any over-the-ear headphone, there will be time where you will sweat after wearing it long periods of time. The QC15 is no exception. It is not as bad as some cheaper models from rivals, but an hour commute on the MTA and NJ Transit in the afternoon rush would easily and quickly make my head sweat. So there would be times where i would remove them just to breathe, which defeated the purpose of having noise cancellation headphones. But I must reiterate, this will happen with any over-the-ear headphones, not just Bose. The QC20 is an extremely comfortable in-ear headphone that eliminates any and all 'hot head' issues caused by the QC15. This is a huge advantage in my opinion. And though it took me a few wears to realize which size ear pieces (included in the box) fit my ear best, it is now an easy and perfect fit. I flew across the country last week on a 6 hour flight and never felt the need to take out the headphones to rest my ears or due to any discomfort. They were very relaxing and to a point became unnoticeable. Functionality: I have nothing bad to say about the quality and functionality of the QC15. Other reviewers have correctly mentioned that at times it feels like you listening underwater when you just have the noise cancellation engaged without music. However, when music is played through the headphones, all quirkiness goes away. And the noise cancellation is top notch innovation that you would expect from Bose. Regarding the QC20, I put it on an equal platform in terms of noise cancellation. However, the underwater hiss that many users of the QC15 speak about is not there for the QC20. But what is there is a big, ugly, inconvenient at times rechargable battery pack at the end of the headphones rear the plug-in connector. Bose, WHY??? Actually, I understand why. There has to be a place for the components to make the in-ear headphones function, but the size and placement of the pack reminds me of the old battery pack attached to the QC2 I owned over 10 years ago. Surely, Bose could have innovated a smaller pack or made the cord slightly longer so it wouldn't always get in the way of the device your are plugged into. But it is definitely not a deal breaker for me, just an annoyance. Bottom Line: Depending on your needs, the QC20 is not a functional upgrade from the QC15, but it is a better choice if you are comparing between purchasing one or the other. The quirks of the QC15 outweigh that of the QC20. The most notable being 'hot head'. The QC20 are ultra portable, convenient, great battery life from the rechargeable pack, and comfortable to wear. I suggest you give them a try knowing that Bose has a 30 day satisfaction guarantee. ... show more
Reviewed in the United States on May 12, 2014 by Mathlete
    • A must when you work at home with others in the house!
They do an awesome job at noise cancelling. By noise cancelling, they don’t just mean passive means of thick padded cups muffling the outside noise – they mean there are small microphones on the outside and inside of the headset, and using a small battery in the headphones, they actually create a negative sound wave to cancel out the outside sounds. Result: does I would call a 100% and sort of “magic trick” job at completely cancelling out low end sounds: fan noise, dryer noise, noise of air through heating ducts, traffic going by the house, doors opening and closing. Does a 80-90% job to cancel out voices: basically you can hear voices still a lot, but because all of the low end is removed from the voice, you hear only a very low volume tinny remnant of the voices around you. So if your MAIN purpose of buying them is to cut out voices very near around you within just a few feet, know that it does NOT remove 100% of very nearby talkers. All that is just putting on the headset, without even using the cord. The cord actually can be removed from the phone so you don’t have to have a dangling wire when you are only using it for noise cancelling. Flip the switch from OFF to ON, while wearing the headset, and you can hear it go from passive noise cancelling (just due to the pads and cups of the headphone), to active circuitry negating the outside sounds. I remember the first time I donned these, was on a American Airlines flight. I was sitting in first class, and American Airlines planes are very old, so they don’t have a separate TV screen for every chair (like a lot of other airlines do – many like Jet Blue every seat on the plane has its own personal TV that you can watch any movie or whatever separately from your neighbor). Anyway, since American doesn’t have individual movie screens, they gave everyone in first class an iPad, and a pair of these Bose headphones. I put them on, and holy crap! ALL of the plane engine noise disappeared - so much so, that I couldn’t believe what I was hearing (wasn’t hearing really). I didn’t realize it was using active noise cancelling, I just figured these were the best set of foam padding headphones in the world by design! I remembered them a month ago around Christmas time when my house was full of my family being home, and after a few days of not getting anything work done while working at home (luckily I don't take phone calls, but work at my computer all day long), I ordered them. It comes with two included snap-in cords: one regular (left/right audio, 3 pin 1/8 inch mini), and one made for iPhones, iPads, and other devices, and another cord - 1/8 inch mini with 4 contacts on the barrel, that you can use with your iPhone or whatever as a headset with a microphone. Yes, it will use the microphone that is built into the headset for noise cancelling as a standard audio microphone if you use the second cord. There's also an inline controller on the cord so you can do volume UP, volume DOWN, and MUTE. When you start to listen to anything, it drowns out the outside sound even more – just by diverting your attention I suspect, and the fact that you can play the music so LOW in volume to work, while outside sounds are removed, plain and simply said – it is a really cool experience for doing quiet concentrative work. I’ve been wearing them while working every day at home, even now that the wife and daughter are back to work and school, and I am the only one home, I still prefer to wear them to be productive! Sure, maybe if ALL you want is 100% noise cancelling, being around construction, or whatever, maybe a $1.99 set of foam ear plugs, that you roll in your finger to make them small, and let them expand in your ear and block out nearly all the sound, MIGHT be better (I want to do that test to compare as I am interested to see). But I am totally happy with them, and will never FLY again without bringing them so I can have a super quiet flying experience on any airline, and will now just see how long it takes to burn out the single AA battery with enjoyment all the way! ... show more
Reviewed in the United States on January 13, 2014 by M. Treestump
    • Noise cancelling doesn't work for me
I purchased these in April - been looking at them for a long time but the $300 price tag put me off for a set of headphones. I have very acute hearing and my husband doesn't. I wanted to be able to sit with him while he watched television and I could read quietly. I don't listen to much music so bought it primarily for the noise cancelling feature. When I read all the great reviews about how these headphones could block out the roaring of a jet engine, figured this was the ticket. My husband put them on and even with his slightly impaired hearing, he could hear the sounds in the house and the television. It doesn't block out any sounds for me either. I wrote to Bose five or six times and they didn't have any suggestions. As for the music, I have three pairs of $6.78 EarPollution Plugz - and I don't think the Bose is any better than they are. If anyone has any suggestions as to what may be wrong with this pair we bought, I'd appreciate hearing from you. I feel like we wasted $300 on something that doesn't have any more value than a throw-away pair. I wish I had something positive to write. Most of my reviews are 5 stars but I'm going with a 1 on this one. For those entertaining buying a pair, I'd suggest going to a store to try them before parting with your money. Update on May 27, 2012: Hi, Denia - and thanks for the two other suggestions that replied to my post. I've been emailing back & forth with Bose direct - and one tech support person asked me to try all kinds of things - up to and including running the dishwasher and standing in front of the washing machine. My husband & I both did that - and we had our help who is 1/2 our age do the same - and all three of us could hear the sounds. I thought they would help us and then I received this email from a different person - with a different twist: "Sorry for any confusion. The Quiet Comfort headset is designed specifically for frequent flyers. The technology is desgined to cancel out the constant low frequency tones of an airline engine. It does NOT cancel out every day ambient sounds such as children playing, dogs barking, tv audio, human voices (conversations in the back ground), or anything like that. In fact, I have a pair on right now, and I can hear the two people taking in the cubicle right next to me, very clearly. This is normall (sic). Now, other customers use the headset for great audio reproduction while listening to their music, but the noise cancellation is designed to cancel out constant low frequency noises. The dishwasher and washing machine sounds are too intermittent to work, that would not tell you anything. Sorry if you thought the headset would work for your individual situation. It won't block out tv audio at all. If you bought the headset directly from Bose, less than 30 days ago, you can return them by calling 800-444-2673. Thank you for contacting Bose Corporation." Kevin Product and Technical Support Team The Monday - Friday tech who was helping me wrote this: Thank you for your inquiry. > > > > We are sorry to hear about the issue you are experiencing with your Bose headphones. There are a number of things we can try. Some of this may be obvious, but it may help determine the source of the issue. > > > > When you switch the headset on, is the led light on the right earcup illuminated? Check the battery. It may be that a fresh battery is needed (non-rechargeable, alkaline batteries are needed). Sometimes even newly purchased batteries do not have sufficient power. Also, make sure the battery is inserted into the battery compartment with the positive side (nub) down. > > > > Do you have another audio component (iPod etc) that you can use? Does the same issue occur? If yes, remove and reseat the cable in the headset itself and in the audio component. This may require some slight force. You should hear a faint clicking sound when the connection is made. > > > > Note: when the cable is removed from the headset, check the LO/HI attenuator switch on the cable (this switch adjusts the output volume and has no effect on noise reduction). If the switch is not set properly, this may be contributing to the issue. Generally it is set it high for portable devices and computers and low for airlines. > > > > Check the balance level on the source component. If the source has balance level adjustment, it may be adjusted incorrectly. Be sure it is set to a middle level. > > > > It is also possible that debris or corrosion on the audio cable connectors may be causing the issue. Cleaning the metal parts of the cable connectors may resolve the problem. Lightly dampen a cloth with isopropyl alcohol and wipe the connectors, allowing them to dry before reinserting the connector(s) into the device and/or headset. > > > > An extension cable or adapter used to connect headphones to the audio source may be faulty. If you are using an extension cable, remove the extension cable or adapter and connect the headphones directly to the source. If the headphones work after eliminating the extension cable or adapter, replace the extension. > > > > Please let us know if the above solutions do not help to resolve the issue, so we can offer further assistance. Please also let us know the reseller the headphones were purchased from, the date of purchase from your sales receipt or invoice, your daytime phone number and daytime UPS shipping address. > > > > > > Thank you for contacting Bose Corporation. > > Barry > > Product and Technical Support Team We haven't flown since 9/11 and have no intention of flying from the U.S. again - so unless you're a frequent flyer, I wouldn't recommend these. Big waste of money. Thought if it could block out the sound of a jet engine it would certainly be capable of blocking out the noise of a television set. I'll write to Bose again when "Barry" the tech was working and see if he can help me after the 3-day holiday is over. Perhaps putting disclaimer on this item - no where did I read that it was designed exclusively for noise cancelling - only for jets. I'll read the literature again; maybe I missed that section. I'd rate these a 1 if this is the case. $300 is a lot of money to spend on something that says "noise cancelling" - but only includes jet engine noise. If that's the case then that should be specifically stated. I'll write to the president of Bose and see if I can get some help from the top. Don't know unless you ask. As for any others looking for "noise cancelling" headsets, I strongly suggest going to a store and trying them before purchasing. ... show more
Reviewed in the United States on May 22, 2012 by Happy Cooker
    • Another Positive review.
In the market for some noise cancelling headphones, I hit Google to see what was around. It didn't take long for the Bose QC15's to pop up. I read many reviews, on many websites, and finally decided to take the plunge and hit the "Buy It" button on Amazon. Living in Australia, these retail here for $499, a lot of coin for a pair of cans. Luckily with the strength of our dollar, I ended up paying just over $300 shipped to my door from Amazon. Shipping was pretty quick, and soon I was putting them to the test. The main reason for buying these is for air travel. My job sees me on a plane twice a week, every week. Admittedly its a very short flight, ~50 minutes, but I found out that trying to listen to my iPod, or watch movies on my iPad, I had to have the volume to nearly max to hear what was going on over all of the noise. Unfortunately, before I got to try them out on a flight, I was stuck at home sick with the flu. But this gave me some good testing in the home environment, and here are my findings: - When you put them on, you create a little quiet world of your own. - A LOT of background noise just goes away. - Audio quality is pretty good. Damm good in fact. As some reviews note, you hear things you haven't heard before. - Yes, they are comfortable, but I have to take them off after a while to give the ears a bit of a rub down. - Although you can still hear people speak, they sound very distant, and you have to either take them off or get them to repeat what they are saying. - You can listen to music at much lower levels than you normally have to, which leads to less fatigue. - The iPod / iPhone lead that they now come with is just great. I have used them on my iPhone on some handsfree calls and they work really good. Having the volume and skip button is just great. - All up, very good, with no shortcomings so far. I have since been on a few plane trips, and can now report on their performance that they were primarily designed for. The first trip I took, I just used them in noise cancelling mode, without the lead plugged in. This is actually really cool that you can just pop them on, and dial out the background noise without a lead or cord hanging around. The amount of noise they attenuate is amazing. They don't get rid of everything, but it is significantly reduced. On recent flights, I have listened to the in flight entertainment, and found that the volume level is significantly less than what you would normally have. The constant jet / wind noise is cut right down, and the general background chatter is almost inaudible. I really love these headphones, and don't regret buying them for one minute. For $300, they are probably just worth it, but if I had to pay much more, I doubt I would. The fact that some reviews complain about the fact that they have to be switched on to work I find a mute point. Battery life is very reasonable. I am still on the original battery, and have used them a fair bit, even accidentally leaving them on for extended periods. Other comments about the cable being a bit thin are also not an issue. In fact I see the thin cable as an advantage, as you don't have a bulky cable hanging around. THE GOOD. - Very good sound quality - Comfortable (for on ear headphones) - Long battery life and easy to carry around a spare AAA battery - iPod lead is great - Carry case is good - Noise cancelling is excellent THE NOT SO GOOD. - A bit pricey in Australia In conclusion, if you are after a good pair of noise cancelling headphones, you should seriously consider a pair of Bose QC15's. I really like mine and would highly recommend them. I hope you found this review useful. ... show more
Reviewed in the United States on October 16, 2011 by Yummittman
    • Still a goodie, price needs to drop.
This build consists of light weight plastic and metal with some pleather. This is to help with portability and to give them a light seamless feel when you’re wearing them. These headphones don’t fold in like my Audio Technicians but, will swivel 90 degrees and fit into the case made for them. This leaves for a larger footprint. The cable from your headphones to your audio source is proprietary and while sometimes the word proprietary is frowned upon, you’ll be happy to know you can actually replace the cable just as easy headband and ear cups. Links for those replacements are down below. There is a switch on the cable that controls the loudness of volume. It has nothing to do with noise cancellation at all. He plugs into headphones and will lock into place. NOTE: When removing the cable from the headset DO NOT pull on the cable itself you will shorten the life of that cable or possibly ruin it if you do it too many times. The notch here is where you’ll remove the cable. ALWAYS REMOVE THE CABLE BY THE NOTCH NOT THE CABLE ITSELF. To activate the Noise cancellation simply flip the switch and you’ll see the green LED light come on. NOTE: If the green LED light is flashing that means the AAA battery needs to be replaced. Which can be found on the right earphone toward the top. QuietComfort 15s produce a sense of pressure on the eardrum. Listeners sensitive to this effect may find it anywhere from mildly annoying to uncomfortable. Most of the former group will tend to forget about it as soon they start playing music or movies. The noise cancellation performs best with Low type sounds such as: air plane engines, ac units running, subway noise etc. You will be able to hear people around but, they will be muffled. Best way I can describe it to you is when you’re underwater listening to the sound above the water. MUFFLED or Dampened Sound Quality, I always test headphones with all type of genres of music, movies, and playback for my recordings on my channel here. The sound coming from these cans are good. Bass, is well balanced with while the mids and highs will perform fine however, sound a little thin. They distort if you turn the volume above 80% or higher from my experience. Sweet spot for me was to have the volume level around 65-70%. That would sound come through clearly without distortion. Sound leakage: Leakage is minimal if you’re putting the volume at 75% plus is when others around you they’ll be able to hear it but, not to point where they’d need ask you to turn it down. Quiet areas like libraries you may want to keep at a lower volume around 60-65% is my recommendation. Plus Side: No amp is required Noise Cancelling does its job without fail Even though the cable is preparatory you can actually replace it for cheap that you can find on Amazon for iOS specific or regular usage.1 Very comfortable of wearing these for long periods of time. The headband\ ear cushions on the cans can be replaced and found on amazon for cheap. Things to consider: Not a very low bass range When the battery dies so does your music Expensive for a discounted product ... show more
Reviewed in the United States on April 3, 2016 by Mike

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