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Apple iPhone XS Max, US Version, 256GB, Space Gray - T-Mobile (Renewed)

  • Based on 14,120 reviews
Condition: Excellent Condition (Refurbished)
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This item is eligible for return within 30 days of receipt

To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.

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Availability: In Stock.
Fulfilled by Power-On-Deals

Arrives Monday, Sep 22
Order within 19 hours and 55 minutes
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Size: 256GB


Color: Space Gray


Service Provider: T-Mobile


Product grade: Renewed


Features

  • This device is locked to T-Mobile only and not compatible with any other carrier.
  • Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
  • Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
  • The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
  • Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.

Description

iPhone XS Max has a 6.5-inch all-screen Super Retina display. The back is glass, and there's a stainless steel band around the frame. The side button is on the right side of the device. There are 12MP wide-angle and telephoto cameras on the back. There's a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a fourth form factor (4FF) nano-SIM card. The IMEI is etched on the SIM tray.


Product Dimensions: 7 x 5 x 4 inches


Item Weight: 1 pounds


Item model number: iPhone XS Max


OS: IOS


Wireless communication technologies: Cellular


Display technology: OLED


Other display features: CE


Device interface - primary: Buttons


Form Factor: Slider


Colour: Space Gray


Included Components: Adapter


Manufacturer: Apple Computer


Date First Available: May 14, 2019


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Monday, Sep 22

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

  • Klarna Financing
  • Affirm Pay in 4
  • Affirm Financing
  • Afterpay Financing
  • PayTomorrow Financing
  • Financing through Apple Pay
Leasing options through Acima may also be available during checkout.

Learn more about financing & leasing here.

Top Amazon Reviews


  • Disappointing - it feels like I was harmed by an old friend
Size: 64GB Color: Gold Service Provider: Unlocked Product grade: Renewed Premium
Purchasing a renewed cell phone involves 4 critical (and inseparable) buying decision components. Each component is as important as the hardware itself, and all 4 components make-up the Buyer’s final buying decision and subsequent purchase experience: 1) The Hardware 2) The Warranty and Related Seller Assurances 3) The Customer Service (pre & post purchase) 4) Overall value of the purchase Unlike a new, factory-fresh telephone; a renewed telephone has a greater risk of failure, long-term usability issues and cosmetic imperfections. The obvious reason for this is a phone’s unknown history of use, maintenance/care, and ultimate reconditioning processes. The following will describe, in as much objective detail as is possible, my recent purchase of an iPhone XS Max from the Amazon Renewed Premium program. I will briefly describe myself, as an Amazon Buyer, to add helpful context BUYER To date, I have made 697 purchases with Amazon across 3 accounts in the US, Mexico and UK. My return ratio is 2.3%. Purchases mainly include high-end electronics (computers, phones, printers, networking gear, headphones, etc.) and unique household items. I am a Prime member who maintains and gifts book related subscriptions, and regularly gift Amazon Echo devices to family members. In short, our household(s) use Amazon frequently and Amazon has become “a family friend” that we have learned to rely on. 1 - Hardware https://www.amazon.com/dp/B08BFMH5GZ?psc=1&ref=ppx_yo2ov_dt_b_product_details . iPhone XS Max – The Apple flagship of late 2018 The packaging was a 9”x 5” x2” white Amazon box with the phone and a charging cable. The white box was placed in 12’ x 10’ x 5” with 3 small bubbles. The white box “rattled around” in the outer packaging. The exterior of the phone was clean and scratch-free. The screen was protected with a sheet of soft plastic. Battery Health = 88%. Unlocked = Fully. iOS received = 14. iOS updated to 15.5. The configuration of the phone was a “quirky” and the screen flickered from time-to-time. Because of this, I called Apple Support (I have an account) to help evaluate the phone and assist with the configuration and pairing to my existing Apple accounts. The TSR connected with the iPhone XS Max and diagnosed that there were issues with the display module and (possibly) the antenna. The inability of the phone to recognize most nearby Bluetooth devices was thought to be the caused by the antenna issue. The Apple TSR suggested I return the phone. At this point, I had the phone for approximately 6 hours. Disappointed (I needed the phone and had already purchased another $65 of accessories), I agreed with the Apple TSR and she helped me annotate the precise reasons for her diagnosis. My next step was to contact Amazon, for the promised Premium Support, to describe the issues. 2 - Warranty and Related Seller Assurances I contacted the main Amazon Prime number and described the issues (At this point, I was in possession of the phone for less than 20 hours). I was transferred to another department that handled Amazon Renewed Premium matters. Rep 1 – after describing the issues to the Rep and the Apple diagnosis, the Rep agreed with the Apple TSR and suggested I return the phone. I opted to have the purchase price refunded to me (to have some time to consider my next purchase options and availability). The Amazon Renewed Premium Rep told me it could take up to 180 days for a refund! I asked to speak with a Supervisor. Supervisor – agreed the phone should be returned and stated that the return policy allowed up to 180 days but said that 25 days after they received the unit was more normal. She also stated that I had to pay for the shipping from Mexico back to the US (which has not been not normal for amazon.com returns from Mexico since 2015). Is this a new “standard return policy”? Why was it not clearly described on the website, they knew where it was going? I paid extra for the Amazon Renewed Premium phone and the assurances that I would be fully satisfied. When I made the purchase, that assurance gave me a “warm fuzzy feeling” and the confidence to complete the purchase of the phone. 3 - Customer Service (pre & post purchase) Pre-Purchase: Went smoothly. I read all of the materials, decided on the higher costs Amazon Renewed Premium version and paid for it. The order was placed on 11 May and it was received at my home in Cuernavaca, Mexico on 15 May. I paid USD 525.70 ($429.00 – phone, $8.24 – shipping & handling and $88.46 for the import fees deposit). Please note the cost of shipping. Post-Purchase: Not a good experience. Details can be provided, upon request. To make a long story short, the refund and return process was an unexpected shock. The hardware/phone is defective and I promptly reported it. There was no reason for the sub-par treatment of the return. I offered to pay for the return but asked Amazon to arrange it through their low-cost contract rates – they refused. My cost for the return (via DHL) would be USD 95.35 and a 3-hour round trip drive to the nearest DHL office. Since 2015, I have not been asked to pay for the return of a defective device. Even DHL (the contract RMA carrier for Amazon) was surprised that I had to pay, and they handle Amazon returns every day. 4 – Overall Value of the iPhone Purchase I securely packed the iPhone XS Max to assure it would arrive safely, and sent it via DHL at a cost of USD 95.35. That now brings the cost of this phone to $621.05. Despite the claims that Amazon will reimburse me for shipping, I have been told by an Amazon Prime Rep that I can expect to be reimbursed no more than $20 for the return. If true, I will take at least a $73.35 loss on this purchase. I will not purchase another phone until I have received the full refund for this one. That means I will be without a phone for up to 180 days. Buying a renewed phone has not been the experience I was hoping for. The hardware was defective and the warranty/assurances/services I believed I was getting when buying from Amazon Renewed Premium did not materialize. Summary Rating 1 Star – Hardware (iPhone XS Max) – defective 1 Star – Warranty and Relate Seller Assurances 1 Star – Customer Service 1 Star – Overall Value Again, when buying a renewed product, it is impossible to detach the actual product (hardware) from the other components of the purchase. It is simply the nature of selling and buying renewed products. ... show more
Reviewed in the United States on May 23, 2022 by Merritt Wiley

  • A wonderful surprise
Size: 64GB Color: Space Gray Service Provider: Unlocked Product grade: Renewed
I haven't gotten the phone in hand. Had it sent to my partner and he will bring it to me when he comes home. So this review is based on what I was told. Battery percentage was at 87% and screen was fine. No scratches no issues. I checked out the serial number and it was a legit iPhone. It was also fully unlocked. I received a sim card ejection tool, charger and the phone in the box. I am in love with the size and feel of this phone. I'll update this review when I have it in my hand. The service was exceptional, however, the ups man just left it on the step so I was a little annoyed. I was scared to buy this phone at first, however it was worth it. The seller was refoned. ... show more
Reviewed in the United States on July 26, 2022 by Shannon Brown

  • Perfect
Size: 64GB Color: Gold Service Provider: Unlocked Product grade: Renewed Premium
I got this product after recently jumping into the pool with my iPhone 8 and it came very soon. I was so surprised when my battery life was at 100%. It's been running well and strong for about 4 months now and is a great phone.
Reviewed in the United States on August 25, 2022 by Andres

  • Just as I expected, flawless exterior
Size: 64GB Color: Gold Service Provider: Unlocked Product grade: Renewed
It arrived in a box (non apple) well package and with all necessary accessories The phonr came with 82% battery health just as advertised and the exterior looked as new, i couldn’t find a scratch or dead pixel anywhere
Reviewed in the United States on August 28, 2022 by Alec K.

  • Worth the money
Size: 64GB Color: Space Gray Service Provider: Unlocked Product grade: Renewed
it works amazing. there are a few scratches around the edges of the phone but it can be covered up by a phone case. it’s fully functional and i’m glad that i got it here. it works like new!
Reviewed in the United States on August 27, 2022 by Alessia

  • I owe an apology. The phone is fine. My charger was bad!
Size: 256GB Color: Space Gray Service Provider: Unlocked Product grade: Renewed
I feel horrible, and I owe a sincere apology to the seller. I wrote the review below after having trouble charging the phone. I discovered this morning when I tried to charge a different device, that the problem was my charger, NOT the phone. Once I tried a new charger, the phone charged just fine and went all the way to 100%. "I have had this phone for approximately 1 hour. I received it with a completely dead battery, but was able to get it charged up enough to set up the phone. It appeared to be working properly, then after about an hour, the charging mechanism starting going haywire. The phone connects and disconnects over and over, and then quits charging altogether. I can get it to charge if I unplug it and then plug it back up again numerous times until it gets a good connection. I'll be looking into sending this phone back." ... show more
Reviewed in the United States on July 6, 2022 by Benjamin Mann

  • Old Renewed
Size: 512GB Color: Silver Service Provider: Unlocked Product grade: Renewed
Never buy new iPhones so was not one to doubt the purchase. Product received as advertised, phone in great condition in specifications listed along with original manufactures packaging and third party charging cable and plug. No SIM card key was included. Recommend anyone interested in purchasing renewed products for a greener environment strongly consider ASURION 2 Year Mobile Accident Protection Plan with Tech Support along with their purchase. ... show more
Reviewed in the United States on July 30, 2022 by R. Amaral

  • Got it quick and works greats!
Size: 64GB Color: Space Gray Service Provider: Unlocked Product grade: Renewed
Everything is amazing on it, broke my phone on my wedding night and got this new phone quick and easy to transfer everything
Reviewed in the United States on August 28, 2022 by Selena Carabajal

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