Excellent Across The Board
Color: Space Black
Service provider: Unlocked
Memory Storage Capacity: 256 GB
Product grade: Renewed
I'm aware it's always a gamble purchasing a used/refurbished item, but I must commend Hybrid IT for being an excellent seller with wonderful customer service. The phone I initially received did not meet the Amazon quality guarantee, as I purchased it marked in Excellent condition with 80%+ battery li
fe, but the phone only had 78% and was recommending service. I'm not one to go right to writing a negative review without contacting the seller to see if they could rectify the situation first. And boy was I surprised by the quick and helpful response! They were very apologetic and offered either to replace the phone or reimburse me for a new battery at the Apple Store with the one I received. My local Apple Store isn't great with repairs (long story for another time), so I opted for an exchange. Was able to ship the phone back same day and was offered overnight shipping for the replacement. BUT WAIT, THERE'S MORE! They informed me they didn't have any other iPhone 14 Pros in stock that met proper quality standards and didn't want to give me a sub-par item, so in the spirit of providing a quality item, they upgraded my phone to an iPhone 15 Pro free of charge! This phone is like new, the only cosmetic damage I could find were 2 of the tiniest rubs in the case that I had to squint to see (i.e. not even a proper scratch nor an issue) and with 91% battery life. This thing is lightweight but still feels solid. The screen and camera lenses are clean and clear, touch is crisp and responsive, and they even provided a screen protector already installed. I'm so incredibly pleased!! If you're gonna get a refurbished phone from Amazon, don't just click "buy" right away. Look closely at the seller and make sure you get it from Hybrid IT!
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Reviewed in the United States on September 2, 2026 by Tasha T.
Good iPhone
Color: Deep Purple
Service provider: Unlocked
Memory Storage Capacity: 128 GB
Product grade: Renewed
The iPhone 14 Pro is absolutely worth it! The camera quality is incredible, the display is bright and smooth, and the battery lasts all day. It's super fast, the Dynamic Island is really useful, and the design feels premium. I've been using it every day and have had no issues at all. I highly recomme
nd it to anyone looking for a reliable and high-quality smartphone!
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Reviewed in the United States on July 29, 2026 by Djeenley belizaire
Don't buy this phone.
Color: Deep Purple
Service provider: Unlocked
Memory Storage Capacity: 128 GB
Product grade: Renewed
To start off, i will simply say don't buy this phone. You will deftly regret it. I purchase this phone in July 25, so it been a year since i made this horrible decision (waste of money genuinely) when i first got the phone i should've know it would've been bad when it was the hottest thing i ever tou
ches when i first charged it when it came out the box. the second month in a random black liquid was showing up in front of the camera even though it wasn't affecting the camera it looked weird ( i took it to get fixed and was told it was battery liquid that was leaking in the phone), then it got worse the battery will go from being at "100%" to like 60 in lest then an hour, i need to walk around with a charger whenever i leaved my house. the screen doesn't respond when i want to change my wallpaper right off the bat when i got it, i had to go in my setting to change my wallpaper, the volume button don't work i had to manually do it on the screen and the screen brightness is only affected when i put it on max or i put on the lowest possible (so it either a brightass screen or a darkass screen) and when you're in the dark the phone screen has a weird screen effect to it. Being on a call is the worse part, it breaks out like the person on the other side can't hear you speak, then you can't or the volume just goes has low has possible even though i have at the highest possible. I was planning to give a two-star rating because i was able to deal with it until i bought a new a phone but when i started writing this review i concluded only one star is the reasonable thing to do. Forgot to mention this was supposed to be for the excellent condition by the way.
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Reviewed in the United States on June 9, 2026 by Mondesir
Pleasantly surprised to get such a great phone!
Color: Space Black
Service provider: Unlocked
Memory Storage Capacity: 256 GB
Product grade: Renewed
To me this was as close to "new" as you could get - no scratches, no damage, everything perfect and even 95% battery health. I was skeptical when I ordered it but now I'm a believer. :)
Reviewed in the United States on September 8, 2026 by Jim
Needs better packaging but phone is great overall.
Color: Gold
Service provider: Unlocked
Memory Storage Capacity: 128 GB
Product grade: Renewed
Not bad for the price. The phone came in 88% battery health and came really fast too. It also looks brand new. There’s a few problems that I have that aren’t with the phone. The packaging was not great, it wasn’t secure at all and if it were to be heavily dropped, it’d definitely smash. They gave an
iPhone charger that wasn’t an official Apple charger. And it didn’t come with a screen protector. (not saying it had to but I did read in the replies someone did get one). Overall great phone, it’s pretty much brand new. The screen has minor scratches that you can’t really see unless you look upclose with the screen off and very closely. On the seller’s behalf, the packaging needs a lot of work.
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Reviewed in the United States on September 6, 2026 by Ameli A.
Excellent Refurbished iPhone, Fast and Like New
Color: Deep Purple
Service provider: Unlocked
Memory Storage Capacity: 256 GB
Product grade: Renewed
I’m very satisfied with this refurbished iPhone 14 Pro. It arrived in excellent condition, clean, and working perfectly. The camera takes amazing photos, performance is fast, and 256 GB provides plenty of storage. The deep purple color looks elegant and beautiful.
Reviewed in the United States on August 12, 2026 by Amy Díaz
Works as good as a new one
Color: Space Black
Service provider: Unlocked
Memory Storage Capacity: 256 GB
Product grade: Renewed
Great item at a reasonable price I needed a newer phone to support my Dexcom 7 app. So my doctors can help me with my diabetes. Thank you Amazon I can’t afford a new 2000 dollar phone and this was like new. Battery was only 85 percent but it’s lasting good for me. It has a great camera and not too he
avy with a military grade case it’s really durable. The magnetic charging is really convenient no more lint in the charger hole at the bottom of the phone. Looks like new and with all the updates works the same as a new one. It enables me a 75 year old fat guy to use the new apps for my diabetes. Thank you Amazon
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Reviewed in the United States on February 1, 2026 by The Eno Man
I had high hopes !
Color: Space Black
Service provider: Unlocked
Memory Storage Capacity: 1 TB
Product grade: Renewed
I had very high expectations for this refurbished iPhone! To begin with, the positives: It was a lovely phone, in outstanding cosmetic condition - it appeared brand new. The seller was also very gracious to include a screen protector, and I have no complaints regarding the seller, delivery, or custom
er service. The negatives: It functioned perfectly when it first arrived, with no glitches and an easy transfer process. I was not satisfied with the camera; I am uncertain if this is a characteristic of the iPhone 14, but I do not believe the photo quality surpasses that of my previous phone, which was an iPhone 12. I expected it to produce higher quality images, but perhaps it was returned for refurbishment due to the camera issues? After 2-3 weeks, the phone started to shut down unexpectedly, even when fully charged, and when it powered back on after a few seconds, it would show only 10% battery life? This was peculiar. The battery health was reported to be at 90%, which I found surprising, but later discovered that this percentage can be manipulated to reflect better battery health, even if that is not the reality. Aside from the random shutdowns, my phone required charging every 3 hours, and within 2 weeks, the battery health dropped from 90% to 80%. It would have been an amazing deal and worth the money for a 1TB phone in great exterior condition , and I’m sad I had to return it . I could not handle the random shut downs and constant charging and the photo quality was also a big factor (it might just have been my phone and not all iPhone 14’s). I’m bummed! But return was easy & just a friendly reminder that whenever you do drop off a pricey item like this for returns, get a print out of the receipt ! Had nothing to do with my return , just throwing it out there.
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Reviewed in the United States on May 19, 2026 by Yomaris