-
-
-
-
-
Fails to Deliver on Promises
Size: 20-Inch Carry-On
Color: Olive Green
I recently purchased the Wrangler Smart Luggage Set with Cup Holder and USB Port in Olive Green, specifically the 20-Inch Carry-On model, with high hopes of a convenient and reliable travel companion. However, after using this luggage extensively, I can confidently say that it was a regrettable purch
ase. This thorough and detailed review aims to provide honest and unbiased feedback to potential buyers, highlighting the product's shortcomings and explaining why it fails to meet expectations. While I understand that experiences may vary, I believe it is important to share my personal encounter to help others make informed decisions. Design and Build Quality: The first impression of the Wrangler Smart Luggage Set was underwhelming. The olive green color appeared faded and lacked vibrancy, giving an overall cheap look. The material used in the construction of the luggage felt flimsy, and I had concerns about its durability even before my first trip. The zippers, handles, and wheels seemed poorly made, which raised doubts about their longevity. Functionality: The primary selling points of this luggage set are the built-in cup holder and USB port. Unfortunately, these features turned out to be more of a gimmick than practical additions. The cup holder is positioned on the side of the luggage, making it almost impossible to access when the bag is upright. Additionally, it lacks stability, causing drinks to spill easily, posing a risk to valuable belongings. As for the USB port, it was a complete disappointment. The charging function was unreliable, frequently disconnecting, and providing inconsistent power output. It is frustrating to have a luggage with such features that do not work as intended. Storage Capacity: The 20-Inch Carry-On model promised ample storage space. However, the design of the interior compartments was inefficient. The main compartment lacked dividers or organizing pockets, making it difficult to separate and locate items quickly. The flimsy lining tore after minimal use, compromising the overall structure of the luggage. Furthermore, the external pockets were not deep enough to accommodate larger items securely. The storage capacity did not live up to its claims, leading to constant reorganization and difficulty in packing efficiently. Maneuverability: One would expect a 20-inch carry-on to be easy to maneuver. Unfortunately, the wheels on the Wrangler Smart Luggage Set were a constant source of frustration. They lacked smooth rotation, often getting stuck or veering in awkward directions. Pushing or pulling the luggage required excessive effort, resulting in unnecessary strain during travel. The telescopic handle was loose and wobbly, adding to the overall inconvenience. Moving through busy airports or crowded streets became a tiresome task, and I found myself longing for a more reliable and effortless experience. Durability and Longevity: The build quality of the Wrangler Smart Luggage Set did not inspire confidence in its long-term durability. During my first trip, I noticed scuff marks and scratches on the exterior, suggesting poor resistance to rough handling. The wheels showed signs of wear and tear after minimal use, making me question their ability to withstand long journeys. The handle mechanism felt weak and unstable, leading me to worry about its potential failure in the future. Considering the price point of this luggage set, I expected a product that would withstand the rigors of travel, but sadly, it fell short in this aspect. Customer Service and Warranty: When I reached out to the customer service department regarding the issues I faced with my Wrangler Smart Luggage Set, I experienced further disappointment. Their response time was slow, taking days to reply to my initial query. Furthermore, their solutions were unsatisfactory, merely suggesting basic troubleshooting steps without addressing the specific concerns I had raised. The warranty provided was limited and did not cover several aspects of the product. It was evident that the company's commitment to customer satisfaction was lacking, leaving me feeling unsupported and frustrated. 1. Security Concerns: Another aspect worth mentioning is the lack of security features in the Wrangler Smart Luggage Set. While it does come with a standard lock, it felt flimsy and provided minimal protection. The overall structure of the luggage did not inspire confidence in keeping belongings secure during travel. The absence of any additional security measures, such as TSA-approved locks or reinforced zippers, raises concerns about the safety of valuable items. 2. Weight Distribution Issues: During my travels, I noticed significant weight distribution issues with this luggage set. Evenly distributing the weight across the wheels proved to be a challenge, resulting in imbalanced handling. This imbalance not only affected maneuverability but also caused the luggage to topple over easily, especially when navigating uneven surfaces or while in transit. It was frustrating to constantly struggle with a luggage that lacked stability. 3. Inadequate Padding and Protection: The Wrangler Smart Luggage Set provided insufficient padding and protection for delicate items. The thin lining and lack of additional cushioning left items vulnerable to damage during transit. I found myself having to be overly cautious and packing extra layers of padding to ensure the safety of my belongings. For a product marketed as a smart luggage set, the lack of adequate protection was a significant disappointment. 4. Limited Color Options: While personal preference may vary, it is worth noting that the Wrangler Smart Luggage Set offered limited color options. The olive green color, which I opted for, appeared dull and unattractive in person. It would have been beneficial to have a wider range of colors to choose from, allowing customers to select an option that suits their personal style and preferences. 5. Price Point and Value for Money: Considering the price point of the Wrangler Smart Luggage Set, it is crucial to evaluate its value for money. Unfortunately, this product falls short in terms of quality, functionality, and durability, making it an unsatisfactory investment. There are alternative luggage options available in the market that offer better features, sturdier build quality, and superior customer support within a similar price range. Conclusion: In conclusion, I cannot recommend the Wrangler Smart Luggage Set with Cup Holder and USB Port, Olive Green, 20-Inch Carry-On to anyone seeking reliable, functional, and durable luggage. From the poor design and build quality to the lack of functionality, this product falls short on multiple fronts. The storage capacity is inefficient, maneuverability is subpar, and the promised features like the cup holder and USB port are more hassle than convenience. Moreover, the questionable durability, coupled with disappointing customer service, further diminishes its value. I highly recommend exploring other options that offer better quality and functionality within a similar price range.
...
show more
Reviewed in the United States on June 14, 2023 by Fadi Shamaan
-
-
-
-
-
Not peach, but burnt orange
Size: 20-Inch Carry-On
Color: Burnt Orange
This was a prime day deal and I was going on vacation so I bought it. I wasn't 100% sold on the peach color, but I don't care about how my luggage looks that much. I'm glad I was impartial because this suitcase is burnt orange and not peach at all. As I said, I don't care, so otherwise this was a gre
at piece of luggage. If you want to use the USB port, you have to connect your own battery pack on the inside. I didn't do that, so I can't attest to how that works. It rolls well, and quietly, through the airport and the added cup holder is a nice feature. The handle is long enough (which is somehow a problem with other bags, and I'm only 5'8) and all of the zippers seem very durable and to function well. I was able to pack A LOT in this suitcase, didn't need to expand it, and still was able to stow it overhead as a carry on. I'm hoping to use this luggage for many future trips to come.
...
show more
Reviewed in the United States on August 18, 2023 by Ally Thomas
Size: 2 Piece Set
Color: Teal
This has been great! Delayed in airports and we’ve had our own charging and entertainment area. The wheels move all over very well and kids can mange there’s just fine. Plenty of room and thoughtful pockets and dividers. Sturdy case so far- only two trips but no real wear!
Reviewed in the United States on September 3, 2023 by Lady
Size: 2 Piece Set
Color: Black
This luggage was recievd quickly, and in great condition. It ia a great piece of luggage for the price. I have received several complements and purchased two additional times ( as a gift). I failed to add this luggage was designed to give a great deal of room ( carry on and personal piece). To my sur
prise the personal attachment can hold laptop and other personals because it expands.
...
show more
Reviewed in the United States on August 24, 2023 by SBJ
-
-
-
-
-
Lightweight but wheels are not all that great
Size: 3 Piece Set
Color: Navy Blue
These are lightweight and the cup holder was a total game changer in the airport but for as large as the wheels are they aren't great at changing directions on anything but very smooth surfaces which was a bit difficult in the parking garage and getting on/off the elevator.
Reviewed in the United States on August 24, 2023 by ewithersict
Size: 2 Piece Set
Color: Navy Blue
My recent trip to St. Croix, US Virgin Islands, or older travel suitcase, was damaged by the airlines. So we purchase this as a replacement and has been used for several business trips sense. This maneuvers very easily. It is very sturdy. It appears it will hold up for some time to come. Great price
so far, we really like it.
...
show more
Reviewed in the United States on August 22, 2023 by Rando
Size: 20-Inch Carry-On
Color: Burnt Orange
First off, just in case anyone was wondering, this fits perfectly in the American Airlines carry-on sizer (literally, perfectly with no room to spare, so don't overpack it to the point it bulges). I took this on a multi-leg trip out of the country and loved the ease of use when it came to rolling it
without having to tilt it. I love that it's a harder-sided case as it can stand up to being banged around by other peoples' carry-ons in overhead storage. I would definitely recommend it! I wish I would have gotten the matching personal bag.
...
show more
Reviewed in the United States on August 7, 2023 by Kayla D
-
-
-
-
-
Awesome carry-on bag!!!!!!
Size: 2 Piece Set
Color: Black
I absolutely love this bag! It holds at least 5 days of clothes, 3 pair of shoes and all my toiletries and cosmetics. The cup holder is a plus. This bag is great quality too. I can't wait to purchase a battery pack for recharging my phone. This bag is a great buy. Lot's of space.
Reviewed in the United States on August 21, 2023 by BB-Muffin BB-Muffin
-
-
-
-
-
the cup holder is amazing!
Size: 20-Inch Carry-On
Color: Burnt Orange
best feature is the cup holder, not as fragile as I thought, worked wonderfully as a phone/iPad holder. Very strong case, didn't lose much space either. As for putting a charger in, I secured it a bit more with some more strings/tape, either works.
Reviewed in the United States on August 22, 2023 by Matt D.
Size: 20-Inch Carry-On
Color: Burnt Orange
Nice suitcase. The orange color is slightly darker than I thought. I thought it would be a little more coral, but still looks ok. Haven’t used it yet, but so far it seems like a nice size. The cup/phone holder is cool.
Reviewed in the United States on August 12, 2023 by Stacey
Size: 20-Inch Carry-On
Color: Burnt Orange
I use this suitcase. I can take it with me to airport. It's very good size but I have to learn how to rebattery for my phone. Love color autumn. I will use it for vacation where I go.
Reviewed in the United States on August 9, 2023 by Gwendolyn
Size: 20-Inch Carry-On
Color: Burnt Orange
This isn't the most durable and well-built suitcase, but at that price point, I wasn't expecting it to be. I don't know how it would hold up being checked, but for a carry on it worked great and was just what we needed.
Reviewed in the United States on August 4, 2023 by THO
Size: 20-Inch Carry-On
Color: Olive Green
Rolled effortlessly through the airport! Held all of my items securely. Cup and phone holder are super additions! A nice piece.
Reviewed in the United States on August 28, 2023 by Midwest Girl
Size: 2 Piece Set
Color: Navy Blue
Haven't used it yet, going away in a few weeks, but seems very sturdy and roomy enough for everything!
Reviewed in the United States on August 26, 2023 by LSere
Size: 20-Inch Carry-On
Color: Burnt Orange
Well made, fantastic for any trip. I was very impressed for the money spent!
Reviewed in the United States on August 31, 2023 by Amazon Customer
