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Wal-Mart: The Bully of Bentonville: How the High Cost of Everyday Low Prices is Hurting America

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The largest company in the world by far, Wal-Mart takes in revenues in excess of $280 billion, employs 1.4 million American workers, and controls a large share of the business done by almost every U.S. consumer-product company. More than 138 million shoppers visit one of its 5,300 stores each week. But Wal- Mart’s “everyday low prices” come at a tremendous cost to workers, suppliers, competitors, and consumers. The Bully of Bentonville exposes the zealous, secretive, small-town mentality that rules Wal-Mart and chronicles its far- reaching consequences. In a gripping, richly textured narrative, Anthony Bianco shows how Wal-Mart has driven down retail wages throughout the country, how their substandard pay and meager health-care policy and anti-union mentality have led to a large scales exploitation of workers, why their aggressive expansion inevitably puts locally owned stores out of business, and how their pricing policies have forced suppliers to outsource work and move thousands of jobs overseas. Based on interviews with Wal-Mart employees, managers, executives, competitors, suppliers, customers, and community leaders, The Bully of Bentonville brings the truths about Wal-Mart into sharp focus. Read more

Publisher ‏ : ‎ Crown Currency


Publication date ‏ : ‎ February 20, 2007


Edition ‏ : ‎ Reprint


Language ‏ : ‎ English


Print length ‏ : ‎ 352 pages


ISBN-10 ‏ : ‎ 0385513577


ISBN-13 ‏ : ‎ 79


Item Weight ‏ : ‎ 9.6 ounces


Dimensions ‏ : ‎ 5.5 x 0.88 x 8.25 inches


Best Sellers Rank: #2,705,381 in Books (See Top 100 in Books) #831 in Retailing Industry (Books) #1,381 in Marketing & Consumer Behavior #1,461 in Customer Relations (Books)


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Top Amazon Reviews

    • BIG BROTHER OF COMMERCE
Format: Paperback
If you are interested in the "inner sanctum" of Wal-Mart that tells about the good as well as the ugly, read further. This corporation has attained the status of a near monopoly in American commerce. The larger it is allowed to grow on sales and human capital, the more it will continue to abuse the marketplace and commerce. A little Wal-Mart is good. A lot of Wal-Mart is not good for our society. It is sucking the oxygen out of competition. It is narrowing the choices of where we shop and work all in the name of lower prices.There are more important things than just lower prices. The question must always be, "Lower prices at what cost to the life-line of the community." Wal-Mart, in my opinion is nearing the status of Big Brother In Retailing. ... show more
Reviewed in the United States on November 22, 2016 by richard e whitelock
    • Very informative! The true history of Walmart from the view of the customers and former employees.
Format: Paperback
This book was written a long time ago! I thought it would be more recent. It did contain valuable insight into this huge corporation that has dominated the retail world.
Reviewed in the United States on February 8, 2025 by Alabama Forever
    • Shivers up my spine
Format: Paperback
I concluded after reading this book that Sam Walton played a tremendous role in the destruction of the middle class. WalMart along with many other corporate giants are determined to keep a large percentage of the public impoverished, because an illiterate,impoverished and sick society is much easier to control and manipulate than a well, literate,undebted people. There were times when I could not stand to read another page of this book, because it angered me so. However it is an execellent read, it is very informative, and could serve as a rallying point for most Americans to mobilize and do everything they can to bring back the American Dream. Standing idly by and doing nothing, which is what most Americans have done so far is not the answer. ... show more
Reviewed in the United States on January 11, 2013 by Daphne E. Porter
    • Well written and researched
Format: Kindle
Whilst I admire what Sam Walton has done , I think the book gives another side. However the writer has done a very thorough job on covering a wide variety of issues. It is well presented and written in language that can be understood
Reviewed in the United States on January 20, 2013 by Gladdy
    • Decent read, but a bit dated now
Format: Paperback
I went back to school and earned a business administration degree as a non-traditional student in 2009. Along the way, I read lots of case studies, both positive and negative, about Wal-Mart. I have always been interested in the polarizing nature of Wal-Mart, so I picked up this book to read more about the company and the culture of Wal-Mart. A lot of the anecdotes and general themes related in this book are fairly well-known to anyone who has done much reading about Wal-Mart in the past -- Wal-Mart's all-out war to keep unions out of their stores, closing the Jonquiere, Que., store that voted to unionize, eliminating the meat-cutting department once the store in Jacksonville, Tex., voted to unionize, the poor wages and benefits compared to competitors like Costco, etc. I am not anti-union at all, but the book does seem pretty preachy about the benefits of unions and comparing Costco to Wal-Mart. The book contains lots of financial analysis and wage breakdowns, so the book does feel a bit dated now that it is nearly a decade old and Lee Scott is no longer Wal-Mart CEO. Much of the information in the book can be found online or at various Wal-Mart forums, but the most interesting aspect of the book to me was something I never even thought about -- the similarities between Sam Walton and Standard Oil robber baron John D. Rockerfeller. On the surface, the two would seem to have little in common. But author Anthony Bianco lays out their similarities: Each man built a company that defined its era, Each man was the product of a rural upbringing and faced chronic money worries in his youth that led to an "almost pathological frugality," as Bianco explained it. Both Walton and Rockefeller also lived far below their means and shunned flashy displays of wealth and avoided alcohol. The book also goes into great detail about how some companies grow to realize that selling their wares at Wal-Mart is a deal with the devil. Huffy Corp and Rubermaid were two companies cited in the book as being unable to keep pace with Wal-Mart's continual demand to reduce prices or improve the product. Companies either fall in line with Wal-Mart's price demands, or they find themselves off Wal-Mart's shelves. The book is a decent read for the couple dollars it goes for these days, but anyone interested in Wal-Mart can discover a lot of the same stories about Wal-Mart's culture and business practices simply by searching online. ... show more
Reviewed in the United States on February 8, 2014 by Eddie Smith
    • the BEST book about Wal-Mart for anyone---not just those concerned about the giant
Format: Paperback
I did a rather intense research project on Wal-Mart during my senior year as a Political Science major a few years back and I read just about every Wal-Mart book out there! I saw documentaries and read transcripts, etc. It became a little close to being an obsession of mine. Not to discount the other books out there on the topic of Wal-Mart----there are so many great ones that specifically address sexism (Featherstone did an awesome one!!!) or impact on the community or overall effect on economics, etc----but this book is the best one to cover the topic of Wal-Mart. The reasons I name this as the first book when someone learns of my interest in the area are: 1) the book is really an easy read for anyone, you don't need to be a scholar, an activist, or even really interested in the subject matter to really get into this book 2) it's not preachy or condescending (so it's a great converter for those who think Wal-Mart is the best thing ever) but still gets a point across 3) it isn't just about Wal-Mart but it is about how we in America specifically shop----how our stores (grocery, department, etc) come to be and how they were in the past. When you read this you'll want to read more and these two are really great (though there is soooo much great stuff out there). Selling Women Short: The Landmark Battle for Worker's Rights at Wal-Mart Wal-Mart: A Field Guide to America's Largest Company and the World's Largest Employer ... show more
Reviewed in the United States on June 1, 2008 by twinkle twinkle
    • Walmart is a greedy corporation
Format: Paperback
Example Rubbermaid had to downsize and cut jobs in America just because walmart did not approve of the price that was given to them . That happend about 16 years ago and now they are underdogs instead of beging on top .
Reviewed in the United States on January 16, 2012 by drew

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