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The SPEED of Trust: The One Thing That Changes Everything

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At a glance

Condition
Used - Good
Model
new-01-06-2017-c0014962
Dimensions
5.5 x 1.1 x 8.44 in
Weight
12 oz
Publisher
FREE PRESS
Publication date
February 5, 2008
Edition
Reprint

Description

Over two million copies sold. Stephen M. R. Covey shows how trust—and the speed at which it is established with clients, employees, and all stakeholders—is the single most critical component of a successful leader and organization. Stephen M. R. Covey, widely known as one of the world’s leading authorities on trust, asserts that it is “the most overlooked, misunderstood, underutilized asset to enable performance. Its impact, for good or bad, is dramatic and pervasive. It’s something you can’t escape.” Thankfully, it’s is also the thing that can dramatically improve your personal and professional success. Why trust? The simple, often overlooked fact is this: work gets done with and through people. The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in every transaction and every relationship—from the most personal to the broadest, most indirect interaction. It specifically demonstrates how to establish trust intentionally so that you and your organization can forego the time-killing, bureaucratic check-and-balance processes that is so often deployed in lieu of actual trust. This 2018 updated edition includes an insightful afterword by the author which explores ten key reasons why trust is more relevant now than ever before—including how trust is the new currency of our world today. Read more

Specs 9

Publisher FREE PRESS
Publication date February 5, 2008
Edition Reprint
Language English
Print length 354 pages
ISBN-10 1416549005
ISBN-13 00
Item Weight 12 ounces

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Top Amazon Reviews


Surprisingly Enjoyable and Practical Leadership Book
Format: Paperback
I purchased this book for a class and honestly wasn't sure what to expect. I was pleasantly surprised by how much I actually enjoyed reading it. The book presents ideas about trust, leadership, and relationships in a way that feels practical and easy to connect to real-life situations. It wasn't just a book I had to get through for an assignment—it gave me ideas I could actually think about and apply. I appreciated the examples and the way the concepts were explained. Even if you are reading it because it is required for a class or professional development, it is more engaging than I expected. Overall, this was a surprisingly enjoyable read and a valuable resource for anyone interested in improving leadership and building stronger relationships. ... show more
Reviewed in the United States on August 4, 2026 by tal

A Powerful Reminder That Trust Drives Everything
Format: Paperback
The SPEED of Trust was a really meaningful read for me. The main idea—that trust isn’t just a “soft skill,” but something that directly affects speed, performance, and success—really stuck with me. The book breaks down how much smoother things run when trust is present, and how much harder everything becomes when it’s missing. It made me think about my own relationships, work environment, and even day-to-day interactions in a new way. What I liked most is how practical the book is. It explains trust in a way that feels actionable, not just theoretical. The breakdown of the “trust tax” versus the “trust dividend” really shows how trust can either slow everything down or make teams work faster and better. The author also talks about different types of trust—confidence in yourself, trust in others, and the trust others place in you—and each section gave me something to reflect on. The real-life examples help reinforce the ideas, and I found myself noticing trust dynamics everywhere after reading it. The book also makes a strong point that you can actually build trust with specific behaviors, not just hope it appears over time. If there’s one small downside, it’s that some sections feel a bit stretched out, it is a long book. But overall the message is strong and worth the time. In the end, The SPEED of Trust is a powerful reminder of how much trust matters—not just in leadership, but in every part of life. If you want to improve communication, strengthen teams, and move things forward faster, this book is definitely worth reading. ... show more
Reviewed in the United States on November 23, 2025 by Sam

Great used book
Format: Paperback
Nicely priced, useful book with notes and highlights. Thank you
Reviewed in the United States on July 26, 2026 by Sandtrese Keys

Relevant, important, and good common sense
Format: Audio CD
I stumbled across the book while looking for another Covey title. I've been a fan of the seven habits for years and when I saw this, but Stephen Covey's son, it almost shouted at me, "You've got to read this!" So I picked it up. I started reading the book and read about half of it. But I rarely have time to sit down to soak in a good book so I decided to listen to the rest of it in my car and bought the audiobook instead to finish this off. Well, I didn't realize it until it arrived, this is VERY abridged. I'd say it has 1/8th of the content. I figured I wouldn't continue where I left off in the book since it is less than two hours long and just listen to the entire thing. So I thought it would be good to review this from the perspective of mentioning what you might be missing in this abridgment. The short answer is, not much! In fact, I wonder if the book would have been more effective if it had come this short. Of course they wouldn't be able to charge the same price if they did, so I'm sure this is a profit issue, but the audiobook does hit ALL of the highlights. What you are really missing is that Covey will usually give several examples to illustrate his points in the book but in the audiobook he tends to give only one example and, in some cases, none. And I actually like it that way. While reading the book I thought to myself on occasion, "Okay, I get it. Next point, please," but I didn't find myself doing that with the audiobook. Like the trust issues he dealt with in the book during the Franklin/Covey merger... gone from the audiobook and good riddance. I thought that story would never end and I don't think it gave much added value to the book in the first place. That being said, I would encourage you to listen to the book twice. He does cover some topics pretty quickly. For example, he gives 13 ways to build trust and I thought I got a lot out of it. But with the rapid-fire succession in which he shared it I don't think it quite sank in so I plan on giving this at least one more listen... maybe more. Reading the book once would have had it set in but I think a few listens are required to get the same effect... which is still faster than reading the book once. As for the content, I based the five-star rating solely on that. If found it thought-provoking and very relevant to what I do, or what I should be doing. It gave me several ideas on how to build trust both at home and at the workplace. I've already followed some of its ideals and I've already noticed a difference. Trust can be earned and lost very quickly and I think Stephen does an excellent job of covering the topic throughout the audiobook. This is a fantastic and relevant addition to the Covey collection and I don't hesitate at all on recommending this to anybody! Pick it up, give it a serious read, and you won't regret it either. ... show more
Reviewed in the United States on October 29, 2009 by James Duckett

Content to Keep
Format: Paperback
About a year ago I began realizing how important trust is in almost every aspect of life and desired to better understand how I could demonstrate trustworthiness. This book confirmed my realization of the importance of trust as Covey repeatedly underlines the necessity of trust in the “new economy.” This book was incredibly insightful and full of great content. I read it in about 2 weeks which is what I would recommend since the material is so reliant on the framework Covey creates of 4 Cores, 13 Behaviors Trust Waves, etc. You would always want to have that framework fresh in your mind. There are good visuals (such as a tree and waves) provided that help you remember the structure, but the author continually comes back to these to make all his applications. Covey stresses how building trust requires both character and competence. He also does a great job taking the major teachings of the book and mixing up the applications between personal and professional scenarios. Anyone who wants to have the trust of others wants that to be true in every aspect (and relationship) of their life, so I’m glad this book does not just focus on the business scene. Beyond the visuals, the book occasionally provides self-assessments where the reader can judge their own grasp of what is being taught. The book very much calls the reader to take action, conveying that information alone does not make someone more trustworthy. The content of this book was solid and was written with great mastery. I would say the book is heavy on content and theory and leaves the reader to determine a game plan on their own. Along with that, the content also only focuses on building trust based on who you are and what you do. Have you ever met someone who based on simply the way they look or carry themselves you unexplainably think of them as untrustworthy? If so, there’s nothing in this book to help you. Again, the content is great, but applying it requires others watch you and your work for an extended period of time. There wasn’t really much for someone looking to build a first impression of trust. I recommend the book. I recommend you read it, highlight and underline, and then keep it somewhere to be referred to later. There is simply too much good content to read over once and never come back to. ... show more
Reviewed in the United States on January 20, 2016 by Aaron M. Marcelli

A Double Lie, a Double Death: The Cost of Myths (Spin), Half-Truths, & Outright Falsehoods
Format: Paperback
Do you wonder why we feel everything is chaotic and in the state of decline? Could the `loss of trust' be at the heart of what we are experiencing? It is pervasive today; there is distrust of the media; the public (e.g. IRS, DOJ, SEC, schools) and private sector institutions; corporations and financial institutions (e.g. Wall Street); politicians; physicians; police; unions: and the list continues. Symptoms of the breakdown of trust can be found in political gridlock, increasing regulation of corporate and personal activity, class warfare; the breakdown of the family; increased incarceration; increasing concern about our educational system, and much more. A reasonable person would conclude that the loss of trust is at the heart of these problems after reading Stephen M. R. Covey's (son of Stephen R. Covey of "Seven Habits" fame) "Speed of Trust." Although published in 2006, "Speed of Trust" is as important and relevant today as it was then. If anything, the book has become even more important and relevant. The world today is abundant with manipulations, myths (spin to create an alternate reality), half-truths, and outright falsehoods. Deception, hidden agendas, disregarding commitments, blaming others, and trusting none except those in an elite "inner circle" pervades every aspect of our lives. The tax we pay - When there is a lack of trust, we pay dearly. This tax is huge and is impeding our ability to be productive and happy. Things take longer, cost more, and often, never get done. It is manifested in micro-management, second-guessing, regulation, strict operating procedures, bureaucracy, and unnecessary politics. Covey points out that trust has two components - trust based on character and trust based on competence. We can identify our sense of distrust quickly by asking two questions: 1) Can we trust this person (organization, country) to do the right thing (character)? And, 2) can we trust this person to do things right (competence)? Complete trust requires a yes to both. Covey notes that trust begins with us and begins his book with a look at self-trust. He includes a questionnaire to assess your credibility to provide direction areas for improvement. . If you cannot trust yourself, no one will trust you, nor will you inspire others to develop and facilitate trust. You can find out what it is in you that inspires trust. It thrives with behaviors such as talking straight, creating transparency, treating others with dignity and love, practicing accountability, and keeping commitments, and extending trust to others. Once self-trust is established, it can spread like a wave and change the world. "Speed of Trust" is structured on these subsequent waves, which are: * The first wave: self-trust * The second wave: relationship trust * The Third wave: organization trust * The fourth wave; market trust * The fifth wave: societal trust (creating value for others and for society) While there is a tax paid when there is distrust, there is also a trust dividend when there is trust. The trust dividend is a performance multiplier, elevating and improving every dimension of life. High trust materially improves communication, collaboration, execution, innovation, strategy, engagement, partnering, and relationships with all stakeholders. There is nothing as fast as the speed of trust. For us, high trust significantly improves excitement, energy, passion, creativity, and joy in relationships. How do you know if you are in a high trust environment? If you are in one, you will notice: * Information is shared openly * Mistakes are tolerated and encouraged as a way of learning * Culture is innovative and creative * People are loyal to those who are absent * People talk straight and confront real issues * There is real communication and real collaboration * People share credit abundantly * There are few meetings after meetings * Transparency is a practiced virtue * People are candid and authentic * There is a high degree of accountability * There is palpable vitality and energy - people can feel the positive momentum "Speed of Trust" will enable you to see, speak, and behave in ways that establish trust. It will also give you the language to speak about trust, enable you to name the underlying issues involved, and give you the language to describe those issues and to talk about a result. This book will also help you develop behaviors that establish and grow trust, particularly the 13 behaviors of high-trust people and leaders worldwide. Father James Schall, SJ, Professor Emeritus, Georgetown University, noted in his recent essay, "On Lying," "To those who live in untruth, the truth will seem like a "lie." A lie is a statement, presented as fact, which does not conform to a reality that we did not make or legislate into existence. It makes communication between human beings impossible"...Society as a whole is now being invited, or rather coerced, into the double life of the big lie - to pretend that what is, is not and that what is not, is. There is something worse than the disease; there is a denial of its existence. ..A double life, however, leads to a double death." The worst thing, Socrates warned, is the lie in the soul about what is. Trust affects the trajectory and outcome of lives. We know there is more of everything good when there high trust - more options and opportunities, less friction and cost, and greater productivity. We respond to and thrive on trust. ... show more
Reviewed in the United States on November 8, 2014 by Thomas M. Loarie

Good Information, But Hard to Stay Engaged
Format: Paperback
The Speed of Trust has a lot of solid, meaningful information about how trust impacts relationships, leadership, and everyday interactions. Covey breaks down the concepts clearly, and there are definitely helpful insights you can apply in your professional life as well as your personal. That said, I found the writing style a bit dry, and it was difficult for me to maintain my attention for long stretches. The content is valuable, but the delivery felt repetitive at times, so I didn’t find it as engaging as I hoped. ... show more
Reviewed in the United States on August 23, 2026 by Deb

Life lessons
Format: Hardcover
Whew! Ain't this the truth??!! Starting with a new team and learning lessons the hard way. I really wish I'd read this first!
Reviewed in the United States on July 30, 2026 by Stephanie Coughlan
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