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Random House Books for Young Readers

Thanks for the Feedback: The Science and Art of Receiving Feedback Well

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Format: Paperback


Description

The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselves Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life’s blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education. Read more

Publisher ‏ : ‎ Penguin Books; Reprint edition (March 31, 2015)


Language ‏ : ‎ English


Paperback ‏ : ‎ 368 pages


ISBN-10 ‏ : ‎ 0143127136


ISBN-13 ‏ : ‎ 30


Reading age ‏ : ‎ 18 years and up


Item Weight ‏ : ‎ 10.4 ounces


Dimensions ‏ : ‎ 0.9 x 5.4 x 8.3 inches


Best Sellers Rank: #7,449 in Books (See Top 100 in Books) #12 in Job Hunting & Career Guides #25 in Communication Skills #56 in Interpersonal Relations (Books)


#12 in Job Hunting & Career Guides:


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Top Amazon Reviews

    • absolutely fantastic
I first checked this book out as an audiobook from my local library. After listening to it, I decided I needed a print copy to read, study, and highlight. Then I decided I also wanted a copy of the audiobook to have to listen to with my wife. So many good principles taught that everyone needs for productive conversations and relationships. The trick now is becoming familiar enough with them that it becomes second nature to actually apply them in every day life. Two other good companion books to this one are “The Anatomy of Peace” (or any of the publications of the Arbinger Institute, and “Never Split the Difference.” ... show more
Reviewed in the United States on June 5, 2024 by D. Davies
    • Fantastic book
This is one of the most well written books I’ve read in a while. A ton of good advice based on sound principles. Now I have the opportunity to put what I’ve learned into practice!
Reviewed in the United States on March 5, 2024 by J. Miner
    • An excellent and practical guide for receiving feedback in a mature ...
An excellent and practical guide for receiving feedback in a mature and thoughtful way. The authors clearly outline our barriers that make us react to feedback negatively and unproductively, then they provide a framework for seeing feedback with more discernment and objectivity. Then they take you through ways to handle, process, and accept or reject feedback after you understand your personal baggage influencing your receptivity. I took a leadership class that included a book study from this book. We had to analyze how it applied to our own lives, and it really helped me be introspective and assess my behavior more objectively. The advice offered in this book can improve personal and professional relationships and promote more effective communication and growth. ... show more
Reviewed in the United States on February 18, 2017 by Chloe B.
    • Great book
We use this for workshops we do and I love it!
Reviewed in the United States on October 31, 2024 by JBird
    • Knowledgeable and helpful
What I like about this book is that it's easy to understand. I also like how they break it down. As a receiver of feedback it has taught me a lot of things. But the main things I like is how it gives examples. But also taught me what to look out for. An example would be the labels or for my blind spots that I may not see that someone else sees. In terms I use it for reference and to gain knowledge on receiving feedback better. And love taking notes and learning to use the skills. ... show more
Reviewed in the United States on May 18, 2023 by Tiffany Miatech
    • Understand the message an the messenger
I have used this book for years in teaching others how to give and receive feedback. This book provides great examples and clear descriptions for giving and receiving feedback.
Reviewed in the United States on April 21, 2024 by Rachel D.
    • I absolutely love this book
I absolutely love this book. Yes... I mean it in the present. I keep it on my desk to reread portions every week because it is that good a book. I have heard it read to me by the authors no less than 3 times and reread it in written form twice. Why you may wonder? It is an utter delight (and so uncommon) to hear someone talk of communication as a responsibility of all parties involved. Those that receive feedback must have a framework to interpret feedback given (no matter whether it is done well or poorly by the provider) and this book aids the reader in identifying their own assumptions leading into a review process. It takes some of the pressure off both sides of the equation. For the receiver of feedback, embracing the realism and hope that this book projects from cover to cover is LIFE CHANGING. I am speaking from personal experience as this book changed my life. This book's effect was not only in my giving and receiving professional feedback but also for my personal life. As an example, I have lost 65 lbs when I applied lessons from this text to my personal life. I personally enjoyed the audio book version even more as the authors offer through their tone and speech even greater insight. I bought the written version to review favorite passages. This book (in audio form) after a particularly difficult feedback session that could have destroyed my sense of self and professionalism, probably saved my life. It gave me a lens to interpret what had happened. This book offered a framework to understand why the feedback was so painful and, at the same time, so UTTERLY USELESS despite the givers' best intent. Because of the authority with which these authors write, I was able to take back the power to make sense of the feedback that was offered as I lost my job as a spiritual leader. The feedback didn't have to be what others said should be, think an indictment of personal and professional worthlessness. I was no longer a limited to what they insisted it should be (because that is what they wanted it to be) but instead given the power to use what was offered in helpful ways based on the reframing this book provided. I was able to develop and be a better human instead of being destroyed by the feedback I had received. To the authors... Thank you Stone and Heen... please know that you changed my life. ... show more
Reviewed in the United States on August 10, 2016 by Kevin
    • Very good information to consider in life.
This book is well written and gives you a different perspective to think about when it comes to feedback. I can see how adopting the methods of this book you will become a much more rounded individual. You will also be able to relate to others better. This is a book I would recommend for anyone in the corporate workforce. ... show more
Reviewed in the United States on October 13, 2023 by Susan Hudson

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