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Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales

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Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with: "I wouldn't be interested"? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they've thought about it and are just going to pass?If you're in sales, then the question isn't "Have you ever felt this way?", but rather, "How often do you feel this way? Are you finally ready to learn how to confidently and effectively overcome these objections, stalls, and blow-offs? If so, Power Phone Scripts was written for you! Unlike other books on sales that tell you what you should do (like build value-hard to do when the prospect is hanging up on you!), Power Phone Scripts provides word- for-word scripts, phrases, questions, and comebacks that you can use on your very next call. Learn to overcome resistance, get through to the decision maker, and then, once you have him or her on the phone, make an instant connection and earn the right to have a meaningful conversation. You'll be equipped with proven questions, conversation starters, and techniques to learn whether or not they are even right for your product or service, and, if they aren't, who else in their company or another department might be. Read more

Listening Length: 8 hours and 25 minutes


Author: Mike Brooks


Narrator: Walter Dixon


Whispersync for Voice: Ready


Audible.com Release Date: October 29, 2024


Publisher: Ascent Audio


Program Type: Audiobook


Version: Unabridged


Language: English


ASIN: B0DKK14RPC


Best Sellers Rank: #208,620 in Audible Books & Originals (See Top 100 in Audible Books & Originals) #589 in Business Sales (Audible Books & Originals) #1,055 in Sales & Selling (Books) #1,319 in Communication Skills


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Top Amazon Reviews

    • Loved the book
Format: Hardcover
Loved the book, Mike is super knowledgeable about the best practices for sales calls. He gives you real steps and ideas that you can easily take action on if you're willing to put the work in. I've never seen a sales book quite like this and really enjoyed the new approach on an issue that many of us have had while prospecting and closing deals/appointments. A must read if you want to improve your prospecting game or just want to try out some new approaches. Read the whole book the day I got it! On a side note, I also reached out to Mike with a question via email, and he quickly answered my email and gave me some added insight just to help me out. Mike is genuinely a good guy who is looking to give back to a young or even practiced salesman! ... show more
Reviewed in the United States on August 17, 2017 by Mikayla
    • Actionable advice that will make you more money
Format: Kindle
I read Power Phone Scripts because my friend told me that it was a game-changer for his sales career. I agree: this book is packed with advice that I put into action straight away, and gave immediate results in sales! If you have any interactions with potential customers over the phone or even just in writing, I can't recommend this book enough. If you practice the advice of Power Phone Scripts, you WILL enjoy more success and money! ... show more
Reviewed in the United States on January 30, 2020 by Alexia
    • This book is a lifesaver if you're new to sales.
Format: Hardcover
I moved from outside sales where most of my leads were inbound and I never had to make more than 30 calls in a week to get my appointments to SaaS. What they don't tell you is that the hardest part of sales is cold calling and appointments. This book helped me make quota (20 scheduled demos in a month that lead to a sale) my first full month on the job. This book is particularly good because instead of giving glittering generalities like "build value" or "qualify the customer" it tells you exactly what to say to make the sale to the next step. Even if you don't use Mike's scripts word-for-word (and he gives quite a few for each situation), he's good for at least getting you think about what to say. What's most interesting about this book is how Mike completely rejects the advice of most sales books about focusing on the presentation and close. The impression I got from this book is that 80% of the sale is done on the first qualifying call. This changed my view of how a sale is supposed to go, because it made me more confident about cleaning my pipeline rather than focusing on giving a great presentation or close. It freaked my manager out at first until I had a much higher close ratio (especially for a newbie) than my peers. ... show more
Reviewed in the United States on December 4, 2018 by Amazon Customer
    • MEMORY TIPS from the Author
Format: Hardcover
I emailed the author Mike Brooks because I sought his best MEMORIZATION technique. He responded promptly to suggest: "The best way to memorize scripts is to: 1) Record three versions of the scripts into your cell phone recorder. 2) Try different inflections, etc., and then pick the one you like the best. Erase the other two. 3) Make a commitment to list to that (or those--since I recommend breaking them up into sections or groups of two rebuttals per recording), at least 50 times!" I shared my own memorization story: As a concert pianist between 6 - 10 years old I memorized 289 pages of sheet music by moving a row of Ten Pennies back and forth upon each repetition. I cannot THANK the author Mike Brooks enough. He's a giant in the industry yet was willing to help me with guidance and clarity. May Heaven hold a special place for him !!! ... show more
Reviewed in the United States on January 15, 2019 by Dissatisfied Customer
    • Designed for B2B more than B2C.
Format: Hardcover
This book is very good. A lot of the mindset, and the approach stuff makes the book worthwhile for me. My only beef with it, is that most of the scripts in here are designed for B2B calling. Almost everything is getting past the gate keeper, talking about who their current supplier is, and so on. There’s not enough script material for consumer calling. I’d love to see a separate book come out for selling to individuals, not businesses. Since I sell entirely to individuals, I didn’t really get a lot out of the scripts. I tried tailoring them to what I do in my business, but I’m not a professional, and I was hoping that I would get professional advice from this book. The book itself is definitely worthwhile, but if you’re contacting consumers directly, you might have a bit of an issue with it like I do. ... show more
Reviewed in the United States on April 13, 2018 by Mark T. Brody
    • Attention all businesses! This is Book is Phenomenal!!! Sales Dramatically Improved for Us!!
Format: Hardcover
I've bought this book for my Call Center to make sales calls, I've used it for myself at first and wanted to test it before I implemented anything to the department. During the calls, I came to situations where I used to think that I lost the sale, because of responses that I was used to earlier. Then using the specific techniques and responses in this book, I've not only turned them around to become my client I even got referrals!!! A TRUE GEM!! I want to thank you, Mike Brooks, for giving us your invaluable expertise and genius in this amazing book!! ... show more
Reviewed in the United States on February 1, 2018 by Greg
    • Fantastic resource! If you commit the time to learn ...
Format: Hardcover
Fantastic resource! If you commit the time to learn and practice these methods, then you will see great results. This isn't something you read once and then put on a shelf to collect dust. This is something that you can use for years to come.
Reviewed in the United States on May 23, 2018 by Micah
    • Great read for adding structure to the sales cycle and qualifying your prospects
Format: Hardcover
Before reading this book, I was not qualifying my prospects, adding value to my products, and was unsure on how to structure my sales process on how to succeed. From creating your pitch and deeply qualifying your prospects and finding the true pain point when they do object, Mike equips you with the tools that you need. I must say the qualifying questions are what has been the most powerful because I can have a full understanding of my prospect and make sure they make it to the end goal of making the sale ! ... show more
Reviewed in the United States on April 12, 2019 by Max

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