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Meta Portal - Smart Video Calling for the Home with 10” Touch Screen Display - White

    • Based on 11,546 reviews
Condition: New
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Availability: 14 left in stock
Fulfilled by Global Speed Shipping (Record S/N)
Arrives May 6 – May 8
Order within 21 hours and 26 minutes
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Style: 10" Touch - White


Features

  • A more natural connection. Smart Camera adjusts automatically so you can move freely and stay in frame, while Smart Sound ensures you can easily be heard.
  • Call anyone, anywhere. Use apps like Messenger and WhatsApp to connect with friends and familyeven if they dont have a Meta Portal.
  • Designed for the home. With a sleek picture frame design, quick setup and intuitive voice and touchscreen controls, Meta Portal fits easily and seamlessly into your home.
  • Privacy by design. Easily disable the camera and microphone, or block the lens with the camera cover.

Description

The entire Meta Portal family is video calling designed to bring people closer. Simple to set up and fun to use, Meta Portal is a smart video calling device for a closer connection to friends and family—wherever they are. Once you’ve connected, Smart Camera pans and zooms to keep you in frame so you can move and talk naturally, while Smart Sound minimizes background noise and enhances your voice. Meta Portal’s simple privacy settings mean you can easily disable the camera and microphone, or block the lens with the camera cover. All Meta Portal WhatsApp calls are end-to-end encrypted and you can choose to call individual Messenger contacts using end-to-end encryption. Meta Portal needs a wireless internet connection and AC power. Meta Portal voice command availability varies. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Meta Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Meta Portal mobile app. Additional account registration, terms and fees may apply. Your employer may restrict your ability to login to third-party video- calling apps on Meta Portal.


Brand: Facebook


Connectivity Technology: Wi-Fi, USB


Operating System: Portal


Special Feature: Touchscreen


Model Name: 10" Touch - White


Standing screen display size: ‎10


Card Description: ‎Integrated


National Stock Number: ‎899-00080-01


Brand: ‎Facebook


Series: ‎10" Touch - White


Item model number: ‎899-00080-01


Operating System: ‎Portal


Item Weight: ‎2.28 pounds


Product Dimensions: ‎10.25 x 0.91 x 7.06 inches


Item Dimensions LxWxH: ‎10.25 x 0.91 x 7.06 inches


Color: ‎Model


Processor Brand: ‎Portal


Flash Memory Size: ‎16


Batteries: ‎1 Lithium Ion batteries required.


Manufacturer: ‎Facebook Technologies, LLC


Date First Available: ‎September 17, 2019


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: May 6 – May 8

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • We love our Portal Go!
Style: Portable
We use our Portal Go SO often! We can talk to our kids and grandkids while doing other things because of the portability and it gives a panoramic view of wherever we are, making it hands free. We can move about with them still seeing us. I use it to play music, look up recipes, and for a kitchen timer also. We've had no issues with it dropping a signal. ... show more
Reviewed in the United States on August 11, 2023 by Amazoncust
    • Great product
Style: TV
Works great for messenger on a big tv
Reviewed in the United States on September 4, 2023 by Joseph Quinones
    • No need to use your phone for video chats
Style: TV
I use this through WhatsApp and it’s perfect for video chats with family and friends anywhere. Great audio and visual. Easy to set up and open.
Reviewed in the United States on August 2, 2023 by Johanna
    • Portal TV let's us talk to grandma! But lack of HDMI auto-switching is a major drawback
Style: TV
(This review is for "Portal TV" since there are reviews for multiple types of Portals mixed together here) The main reason I got Portal TV was that it connects to grandma's huge flat screen TV. We're talking heads which are 3-4 feet tall on her screen when we video chat with her. And it's in her living room where she normally sits. This permits her to see her family. Priceless. But it's really hard to set this device up for her so she can easily use it. Grandma has terrible vision and is really really bad with gadgets, especially remote controls. Asking grandma switch video inputs on her TV remote as opposed to her normally used satellite TV remote is beyond ridiculous. The Portal TV remote is so small I don't think she can even see it. Besides, the buttons on it a camouflaged by being the same color as the case. Even I couldn't see the buttons. Also, another small remote is guaranteed to be lost within a day or two. So using the Portal TV remote is not an option. Her TV wasn't new enough to auto-switch to the Portal TV HDMI feed when answering a call (ie. when Portal answers a Facebook video call). And even if it was, the TV wouldn't auto-switch back which would effectively disable her TV watching. That's her main entertainment in life right now. Cutting it off is beyond unacceptable. So instead I bought an HDMI auto-switch (HDMI Switch SGEYR 5x1 HDMI Switcher 5 in 1). But the Portal TV device doesn't turn off it's HDMI output after it hangs up on a Facebook video call, so the HDMI switcher won't auto-switch back to her TV channels. I ended up setting up a powerstrip on the table near where she sits. The Portal TV device gets it's power from the powerstrip. Before we want to do a Facebook Portal video call with her, we call her on the phone and tell her to turn on the powerstrip (it's big enough that she can see it). We wait two minutes for the Portal TV device to powerup, then we call her on Facebook video (note, you have to use "Messages" in Facebook.com. The Facebook Messenger app on Windows doesn't seem to have a video call option. Yeah, that's not confusing). She answers by saying "Hey Portal, answer" and then once connected, "Hey Portal, camera on". So I got it to work, but is was a huge hassle to setup. The Portal TV device really needs an HDMI switch that can switch to Portal TV video to answer a Facebook video call, then auto-switch back to the TV when done. Call Quality: My mom has old DSL internet service that is pretty slow. Her Portal TV device is connected via good strength WiFi (there is no ethernet port). Portal TV does a very good job of handling the low bandwidth connection. She sometimes looks a little grainy/pixelated, but the video and audio never drop out. She says that her image of us looks very good. The microphones on the Portal TV device seem to do a good job of locking in on her voice. The Portal auto-zoom on person talking seems to work fairly well, but it occasionally decides to zoom in on Grandma's walker, rather than grandma. But it's smart enough to keep grandma in the frame, so it's mostly humorous rather than a real problem. In summary, really cool device that does a good job handling low bandwidth connections and looks fantastic on the big screen. ... show more
Reviewed in the United States on August 1, 2020 by Benjamin Slade
    • Great solution for Messenger but buggy
Style: Portable
Update 2-8-2023: Still using the portal but "hey portal" was recently lobotomized in favor of Alexa, which I did not care for. I don't use Alexa and was happy with simple "hey portal" commands but now it only makes calls via voice and does not give time, weather, or much of anything else. Kind of felt like in the original Planet of the Apes movie when Taylor met up with his astronaut buddies after being separated, "You did it.. you bloody baboon." Also, the wifi issues continue. I made a trouble ticket with Facebook for it and in the end, they said to factory reset the unit (no change) or get another router (tried old one with no change) -- what great ideas. I have noticed that it drops wifi just sitting still in one spot but no rhyme or reason -- just now and then randomly but needs a reboot to fix it. I just live with the wifi issue until something better comes along since I need it and is still better than the phone. Oh well. I bought this to keep in touch with a family member who lives far away. I found my S20 phone not adequate or comfortable for long calls. Upon using this it made a huge difference with very good full range speakers and a nice large screen. It gets used for Spotify but apps are few and limited so I don't use it for much else. Battery life is decent with 5 or so hours of continuous video calling but would predera bit more. Messenger works but I don't see a way to see text messages too like on my phone app. The downside to this device is buggy software in the wifi. I have tested this unit with different routers and it drops calls sometimes at random whenever signal gets weak. It also does not reconnect to wifi and needs to be rebooted to work again. This is semi random but mostly when signal gets weak or has to hand off in a mesh router setup. I am hopeful that a software update fixes this soon. If it did better not dropping long calls it would be great. It's still useful to me with limitations in range from routers and offers a great video calling experience much better than phones or tablets. ... show more
Reviewed in the United States on October 5, 2022 by C. Sulto
    • It’s good if you want to do FaceTime with your grandkids
Style: 10" Touch - White
When I first purchased this item, it was fun it’s good if you want to FaceTime your grandkids are your other family family members. But a lot of the apps they delete from the whole thing you know like iHeart app isn’t no longer available nor is the app Pandora . I love too listen to the music and because of this it’s almost useless so be aware for the money that they asked for it it’s not even worth it. Trust me I have purchased at least five of these for family members , they took the Pandora away and I heart away. It doesn’t serve any purpose. It really doesn’t and don’t be surprised if they don’t take the rest of the apps away either, so now they are asking $125 last I checked, but I got this for a reasonable price at first but now the price went super high now it’s not even worth it. So keep your money. Price that I purchased was $50 each. Brand new. ... show more
Reviewed in the United States on July 27, 2023 by Mrs Jade
    • I love the portal.
Style: 10" Touch - White
Portals are the best to talk to family and friends that live away. My grandkids can call on this whenever they want and we can read stories on it and play with all the fun images that change our faces. We can also call all give families at once and talk together.
Reviewed in the United States on July 12, 2023 by Russ

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