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ELEMIS Pro-Collagen Cleansing Balm | Ultra Nourishing Treatment Balm + Facial Mask Deeply Cleanses, Soothes, Calms & Removes Makeup and Impurities

  • Based on 13,902 reviews
Condition: New
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Availability: In Stock.
Fulfilled by Amazon

Arrives Saturday, Aug 2
Order within 6 hours and 16 minutes
Available payment plans shown during checkout

Size: 3.50 Fl Oz (Pack of 1)


Style: Rose


Item Form: Balm


Skin Type: Sensitive


Brand: ELEMIS


Scent: Rose


Material Feature: Natural


Is Discontinued By Manufacturer ‏ : ‎ No


Product Dimensions ‏ : ‎ 5 x 5 x 3 inches; 3.5 ounces


Item model number ‏ : ‎ EL50128


Batteries ‏ : ‎ 1 A batteries required.


Country of Origin ‏ : ‎ United Kingdom


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Saturday, Aug 2

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews


  • Feels amazing and incredibly low maintenance.
Size: 3.5 Fl Oz (Pack of 1) Style: Original
Such a luxurious feel with or without using water. I’m obsessed. Generally I like products that stand on their own where it doesn’t require purchasing an entire product line. This is exactly that! Last thing I’ll add is I am not one to leave reviews unless I’m 100% all-around (simple, effective, clean, ease of use, throw and go, and smell). ... show more
Reviewed in the United States on January 31, 2024 by Jordan Freed

  • leaves my skins so smooth
Size: 0.7 Fl Oz (Pack of 1) Style: Original
First used this product during a facial on a cruise ship last week. Game changer! Wow doesnt make my skin itch nor my eyes (which was always an issue) the products are superb, you really do get what you pay for. They are a little pricey, but they last a long time and are worth it. I plan to buy all of the Elemis line of products. Amazing results. I am 65 and my skin never looked better. ... show more
Reviewed in the United States on February 8, 2024 by Miami Girl

  • Smells so good!
Size: 3.50 Fl Oz (Pack of 1) Style: Rose
I have been using this for a month at night. It takes make up off well. I put it on like a mask one or two times a week and my skin is so soft. Has not caused me to break out. I am 62 years old. Will buy again.
Reviewed in the United States on February 1, 2024 by Cynthia

  • Best cleanser for makeup removal and clean skin!
Size: 0.7 Fl Oz (Pack of 1) Style: Original
I hate waterproof mascaras because they are so hard to remove. However, being in a water oriented community means they are a must at times. I would use baby oil gel to remove but it made my face messy and my eyes watery. THIS cleanser works magic on my waterproof and tough to remove mascaras. It goes on without water, in gentle circular scrubbing motions and leaves my face feeling soft and refreshed. Then I rinse with warm water, and best of all it doesn’t dry out my face. ... show more
Reviewed in the United States on October 12, 2023 by Amanda

  • Favorite cleansing balm
Size: 3.5 Fl Oz (Pack of 1) Style: Original
Never used a cleansing balm before, but I felt like my face was 1) not getting clean enough after washing it and 2) dry after washing it. I tried out a sample of this at first and I ended up buying the big jar after 2 uses. It's very hydrating. I'm not sure at what step in the skincare routine you should use this balm, but I've been using it at night ONLY, and after I've wiped my makeup off with micellar water. I also use it to take off my makeup if I'm only wearing a little bit. I feel like it just really melts makeup and dirt off. After I use it, I just go in with a second cleanser, my normal cleanser, for max cleansing. Again, this is only what I do at night. My skin feels soooo soft after. It's expensive but so worth it ... show more
Reviewed in the United States on December 28, 2023 by Marissa

  • Luxurious cleanser for my sensitive skin
Size: 3.50 Fl Oz (Pack of 1) Style: Rose
This cleanser smells and feels amazing, and it doesn’t irritate my sensitive skin. You only need to use a small amount to clean your entire face, which is great given that it’s expensive. After using it, my face feels clean and soft.
Reviewed in the United States on December 23, 2023 by Adelaide

  • Great price, not sure if this is the best place to buy
Size: 3.5 Fl Oz (Pack of 1) Style: Original
I usually buy this from Dermstore or Ulta, but this was priced much lower and sold directly from Amazon, who Elemis lists as a retailer as of 7/18/2022. It's a long time favorite skin care item and typically removes makeup like a charm and has done wonders for my skin. It's been perfect in my dry climate and I saw improved texture and reduced breakouts after a few weeks of use. I initially balked at the price, but a few years ago I splurged. After realizing a full size usually lasts close to 6 months, it became my go to night time cleanser. Worth noting that some claim the small size is a better deal, but when comparing product amount by weight, the large size is definitely the better price per oz or gram. 3 small containers do not equal the large size amount. While I love the product, I'm not sure if this particular container is the real deal, or if there are storage issues with Amazon. The consistency and scent seems a bit off in this jar, like maybe it's old stock or wasn't stored properly. The bottom label is slightly different, which may just be a normal change. It seems that the Poids Net verbiage is gone, so I don't know if there are changes to product made specifically for the US market versus product that is also sold in Canada/EU. It may just be a label change, they happen. This jar is a bit oilier than usual in the container. It's normally quite solid in the jar and then emulsifies when applied. This jar is not exactly separated, but definitely softer in the container than I'm used to seeing. Photos show the label of my empty and the new jar from Amazon along with a new travel size purchased from Ulta next to the recent Amazon purchase. Following the Amazon link from the approved e-tailers listed on Elemis, this is where you land if you select Pro-Collagen Cleansing balm. Other than the bottom label, the packaging, insert, and included washcloth all appeared to be identical to past purchases made elsewhere. The original is lavender and eucalyptus scented, and while often bothered by fragrance, it has never irritated my skin, caused breakouts, or been an issue. I've purchased both the original and unscented versions in the past. The jar from Amazon doesn't seem to be as fragrant as usual, which is not necessarily a problem. I probably should have started a return, but I was out, and it arrived before the travel size. That said, I've been using it without any ill effects. I assume it's legit, but again, not sure if it's backstock or if Amazon's warehouse temps are creating the difference in consistency. The usual product is phenomenal, and as someone who believes that cleanser is usually the least likely to have real benefit, I've been proven incorrect by Elemis balm. I'm just not sure this is the best place to purchase it and will likely go back to other retailers to restock. It's great for double cleansing, however, if rinsed and then followed by a damp washcloth, it comes off completely. I've been using this method for a few years now and it seems to work better for me than a double cleanse. I've used many Elemis products, and frankly, this is the only one I've repurchased. The other products are fine, but there are plenty of less expensive options that work just as well or better for my skin type. I've tried other cleansing balms but keep coming back to this. Bottom line, long time skin care fave, but I think there are better places to buy it despite the lower price. ... show more
Reviewed in the United States on July 19, 2022 by lindsay lindsay

  • One of my favorite beauty products right now!
Size: 0.7 Fl Oz (Pack of 1) Style: Original
This was originally gifted to me but now I can't stop repurchasing! Very hydrating and feels good on the skin. Great for sensitive skin and takes my makeup off with ease. No harsh scrubbing like you have to do with other makeup remover products. Started gifting this product to all of my girlfriends and they love too! Highly recommend! ... show more
Reviewed in the United States on January 17, 2024 by Caroline Mundy

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