DuroMax XP5500EH Fuel Portable Generator, Blue/Black

Features

• Your purchase includes One DuroMax XP5500EH 5000 watt Dual Fuel Hybrid generator with Electric Start, One oil funnel, One spark plug wrench, tools set, wheels and handle kit, DC charging cables and owner’s manual
• Portable Generator dimensions: 24” L x 17" W x 17" H. Product weight: 127 lbs
• Specifications: Noise level – 69 dB. Fuel tank capacity (GASOLINE) – 3.96 gallons. Suggested tank size (PROPANE) – 20 gallons
• The ability to run on Propane or Gasoline allows the Freedom and Flexibility of Fuel Choice.Horsepower (hp):7.5
• With 5,500 starting watts and 4,500 running watts, this unit can handle heavy loads from lights and a refrigerator to a home air conditioner and high amperage power tools. Operate at both 120 V and 240 V simultaneously, or at 120 only with full power

Description

The DuroMax 5, 500W Mighty series dual-fuel generator is bar none the most powerful & unique generator in its class. Powered by either gasoline or propane, the dual-fuel capability coupled with an available 5 500 peak in a small footprint allows this generator to be used anywhere for anything! Similar units cost 2x as much & are 2x the weight. The DuroMax XP5500EH provides easy, reliable starting with either the keyed electric start, or E-Z recoil pull start. This unit is durable enough for construction sites as well as easy enough to transport for tailgating or camping. The 5, 500W of power gives you enough power to run lights, TV, refrigerator, or any other necessary items during a power outage. Packing an impressive 5500 peak into a portable unit was no easy task. DuroMax units are designed & thoroughly tested at the headquarters in Ontario, California. No corners are cut during design or manufacturing. From the factory to your front door, our quality shows & you will be impressed. All DuroMax units are backed by a 1-year factory & can be serviced at any of our approved service centers nationwide.

Product Dimensions 22 x 25 x 22 inches

Item Weight 142 pounds

Manufacturer DuroMax

ASIN B01MR3N1YX

Item model number XP5500EH

Batteries 1 Product Specific batteries required. (included)

Customer Reviews 4.3 out of 5 stars 2,836 ratings 4.3 out of 5 stars

Best Sellers Rank #5,280 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #21 in Outdoor Generators

Is Discontinued By Manufacturer No

abunda_amazon_reviews When it worked, the generator was great. I bought this specifically because it runs on both propane and gasoline, and had intended to only use it on propane. It worked fine the first couple of times, and then the engine stopped turning over. I could hear propane moving, and could also smell it coming out, and you could see the shadow of the vapors coming out of the air filter. Having seen when I bought it that it had a 3 year warranty, my confidence was high that things would all work out. I emailed their customer service (who generally takes 2-3 days to respond) and explained the problem. They instructed me on some troubleshooting, which I did, and they concluded that it was the regulator that needed to be replaced. They emailed me and said that only the parts were under warranty, and that I would be responsible for the cost of having the part shipped to me, and asked me to call to take care of it. Not being a small engine mechanic myself, I was immediately concerned. Did they expect me to replace this myself? (yes, yes they did) I also could not believe that they expected me to pay for the shipping of the part under their warranty. Prior to calling I did some looking around online to verify that the warranty was indeed this bad. It is. But what was more disconcerting is that while looking on THEIR site, the very first review of this generator is as follows: "Got this generator last week. Propane doesn't work. Can hear a hissing sound of propane coming from down by pressure release valve or carburetor. You can also see the vapors coming out." This was my exact problem! So I call and talk with customer service guy and explain all of my concerns. He is completely scripted. The conversation from his end could be described as disingenuously over-cheery, while conspicuously disinterested and unsympathetic. I would be surprised if there were more than 10 words strung together that didn't come straight from a laminated script. When I gave him my credit card number to pay for the shipping he said, "Now unfortunately it appears that the part is on a backorder, and we won't be able to ship it until October 3rd (this was the end of August)" I say "Wait... What???" He says "Yeah, and normally we wouldn't charge you for the shipping until we sent the part, but because it's more than 30 days away, we're going to need to settle (the script's less confrontational word for "charge") today, otherwise when it goes more than 30 days without being paid for the system will cancel the order." The word "backorder" makes me leery, especially if it's more than a week or 2 because in my experience it can also be synonymous with "we don't know when it will be here, but this will give you really low expectations that will be easier to deal with if things don't go as we hope." I paid the fee, so we'll see what happens, but this was such a disappointing experience. The shipping wasn't very much, but by putting it on me for their faulty part seems ridiculous. I will never buy another Duromax product again. Unreliable and unsupportive.;;Reviewed in the United States on August 29, 2018;;1.0 out of 5 stars;;WATCH OUT: The warranty is deceptively misleading;;DPK;;;We live in a hurricane prone state. We ordered a Duramax 3850 duel fuel generator following a lengthy power outage due to Hurricane Irma in Sept 2017. Generator arrived as scheduled and started right up. It was satisfying to know that we were prepared if another hurricane came our way. The remainder of hurricane season was quiet and the generator was NOT EVER USED. After spending the winter safely in our garage (and started periodically) we attempted to start the generator in May 2018. It would not start! I called the help number in the manual and spoke to a "Technical Support Team" member. He diagnosed our issue and said the part was under warranty for 3 years. I ordered the part in June but was then told that the part was "backordered" until July 27. I called on July 26 to verify that our part was on the way but without notice was told that the part is now "back ordered" until late Sept. What good is a warranty if the parts are unavailable! The generator, which has never been used, is useless and the warranty is worthless. Furthermore, I have called Duramax repeatedly and they never call back as promised. We regret purchasing this generator!;;Reviewed in the United States on August 18, 2018;;1.0 out of 5 stars;;Regret purchasing;;KR;;;I only wrote this review because somebody else said "don't buy it!" Well, I couldn't disagree more. I've had my 4400E 3 years and it gets run for around 200 hours a year. Out here in the boonies trees are always "contacting their facilities" as the power company puts it. It has been 100% reliable and I just love key operated starting. It has required next to no maintenance. Just the (as recommended) checking and replacing the oil. It doesn't get coddled - it gets used and abused in all weathers. To the people who gave this one star because it arrived with shipping damage I'm afraid I think that is absurd. Your reviews are supposed to be about the unit. You can mark down shipping problems elsewhere - that's what seller ratings are for so your product review ratings are extremely unfair.;;Reviewed in the United States on June 29, 2017;;5.0 out of 5 stars;;I Wouldn't Be Without It!;;Paul H