DHP Emily Futon With Chrome Legs, Navy Linen

5.0 out of 5 stars

By Kelly - Reviewed in the United States on March 15, 2017

A Perfect Budget Futon

I needed some extra seating for my tv room, but I didn't want to spend a fortune. I searched Amazon first, because it's my go to for...everything. Sadly, I haven't had much luck with Amazon furniture, so I was hesitant when I saw this highly rated at $159, but I saw the thousands of reviews and decided to pull the trigger. First, the box. I loved that shipping box: not ONE annoying staple, which, for me at least, means no cuts. The futon itself came wrapped in a cloth protection cover, with the legs neatly hidden in a zippered compartment underneath the bottom of the futon. Second, the assembly. I have put together a lot of furniture over the years, for myself and family members. I normally rate the assembly process in one of three ways: 1) how many glasses of wine I drink during the assembly process, 2) how many breaks I take during the assembly process, and 3) how many hours elapse before I call my husband and tell him if he doesn't take over, I'm throwing it away. So, using this scoring process: 1) 0, 2) 0 and 3) 0. In this case, a 0 score=perfection! The only thing that needs to be done is screwing on the legs, and that takes about 15-20 minutes. That's it! As for the comfort, yes, it is firm. Again, it cost $159. I certainly didn't expect down filling, and this won't get daily use in my house, so the foam cushion works. I will probably buy some pillows for the back, but the bottom doesn't bother me. I think it will work as an extra bed in an emergency too. I personally prefer a firm mattress, and many others do too. If we have a guest who prefers something softer, we have a mattress topper that we can use, problem solved. Overall, I'd say trust the reviews. If you need an affordable seating option, this is absolutely the best bet.

1.0 out of 5 stars

By tjudyd - Reviewed in the United States on September 11, 2018

PRODUCT ARRIVED DAMAGED & WITH ROACHES

Let me just start off by saying you get what you pay for. This futon is VERY cheaply made in China and looks nicer than it is. It’s VERY firm and not comfortable at all and it’s a foam cushioning that will eventually just deform. Now.. when I received the box it was huge - which I expected but it was SUPER GLUED (basically) shut. It was IMPOSSIBLE to open. Anyway I finally got it out of the box and I see this HUGE disgusting cockroach. Dead but still a roach. I’ve received packages before and I have seen bugs fine whatever, spiders but a whole ROACH. I saw a review before I purchased about bed bugs in someone’s brand new futon and I was like oh there’s no way that could happen. So I’m already upset but I decided ok it came from a factory in China, let it go. So then I open up the futon as it comes folded over and I notice a TEAR in the bottom right by the zipper where the legs/tools are stored - ok annoying I just paid $200 plus tax for something I expect to be BRAND NEW and not damaged. After miserably unboxing this futon and convincing myself it’s fine, decided whatever, it’s in the bottom. No one will see. TWO DAYS LATER only two days - tell me why I see ANOTHER roach in the morning dead on its back (obviously disposed the other one). My apartment is BRAND NEW built in July 2018. And when I moved in I had no problems. No one else has a problem in this building and I assumed it was dead because my apartment was fumigated for insects when I moved in as a precautionary due to the heat. I’m fully convinced this tear in the futon is/was housing cockroaches and I’m 100% returning it. Unbelievably disappointed. I might have just had bad luck and I STRONGLY advise purchasing from this company with caution. As it was packaged prior to being delivered to amazon - I don’t blame amazon. And I certainly don’t blame this apartment building. BEWARE.

1.0 out of 5 stars

By LJ - Reviewed in the United States on April 24, 2018

The manufacturer does NOT back up the warranty!

Had the futon for a little over a month as seating in my living room. Had a guest five weeks after purchase, they slept on the futon for two days. On the second day, the futon would not return to the seating position but stayed flat. I called the manufacturer who told me that since I didn't have the paperwork that came with it, they could not open a claim and I was stuck with the defective futon. She was very rude and said although sold through Amazon they don't keep those records! BUYER BEWARE!!

1.0 out of 5 stars

By Megan Brame - Reviewed in the United States on June 21, 2015

UPDATE: hasn't even lasted a year.

We've had this for a couple of months now and it sees daily use (sometimes I fall asleep on it, too, so it's definitely being put through heavy use). It seems to have broken in a little more but overall it's been a very durable and nice looking sofa. UPDATE 1/16: After less than a year, the sofa is already showing severe cracking and peeling on the seats, and the cushioning has caved in to where you can feel the brace beams when you sit down. The extended warranty does not cover this and when I reached out to DHP (as it was still under manufacturers warranty) they told me that OBVIOUSLY it's from using "strong chemicals" to clean the sofa. LOLWUT. I may be terrible at cleaning, but I know better than to use "strong chemicals" and I DEFINITELY appreciated the immediate "Your fault. Not ours." response from DHP. This was a huge disappointment, both in product and in service.

1.0 out of 5 stars

By Micabe - Reviewed in the United States on August 10, 2017

Please don't buy this unless the manufacturer will correct the problem

Please don't buy this. I ordered this for my office. It came with no instructions and no hardware to attach the legs. Two legs screw in-- no problem. The other two have holes for screws( ?) and there are mounting plates attached to the underside of the frame, but the holes were misaligned so that even if I used my own screws, they would go through into empty air instead of the wooden frame. I ended up hammering in nails at an angle and it wobbles terribly. The upholstery looks nice. There were no rips or puckers. However, it is extremely uncomfortable/unnaturally hard, and I didn't have very high expectations. Fortunately I am not sleeping on it. Lacking instructions, so far I haven't found a way to keep the back in the upright position, other than prop it against the wall, which I have done. I'm a bargain hunter, but in this case, it's worth a little extra money to buy a better product.