Bissell CrossWave Floor and Area Rug Cleaner, Wet-Dry Vacuum with Bonus Extra Brush-Roll and Extra Filter, 1785A, Green
Condition: Used - Like New
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Availability:
Only 1 left in stock, order soon!
Arrives
Tuesday, Jul 21
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Features
- Every Purchase Saves Pets. BISSELL proudly supports BISSELL Pet Foundation and its mission to help save homeless pets. Clean Tank Capacity: 28 oz.Cleaning Path Width : 12", Carry Handle : Yes..Cleaning Path Width : 12"
- Dual Action Multi Surface Brush Roll Uses An Innovative Microfiber And Nylon Brush To Mop And Pick Up Dry At The Same Time
- Two Tank System Keeps Cleaning Solution And Dirty Water Separate To Ensure That You'Re Always Cleaning With A Fresh Mix Of Water And Formula
- Smart Touch Controls On The Handle Allow You To Easily Switch Between Cleaning Hard Floors And Area Rugs And Control Your Solution With An On Demand Solution Trigger
Description
Get your hard floors cleaner than you could have ever imagined! The BlSSELL CrossWave is a revolutionary, all-in-one, multi-surface floor cleaner that vacuums and washes floors at the same time. The CrossWave is safe for tile, sealed wood floors, laminate, linoleum, rubber floor mats, pressed wood floors, area rugs, and more. Two-Tank Technology keeps the cleaning solution separate from the dirty water to ensure a fresh mix of formula and water is always being used to clean your floors. The combination of the Dual-Action Brush Roll (that rotates at 3000 RPM) and innovative multi-surface cleaning solution enables the CrossWave to clean better than a sponge mop and bucket in less time. With the touch of a button, you can seamlessly switch from cleaning hard floors to vacuuming and washing your area rugs. After cleaning, the Docking Tray provides a great place to clean your CrossWave, place your brush rolls to dry and store your machine. Your CrossWave will always be ready when you are! Did you know every purchase of a BISSELL product saves pets? BISSELL proudly supports BISSELL Pet Foundation and its mission to help save homeless pets. So, when you buy a BISSELL product, you help save pets, too. We’re proud to design products that help make pet messes, odors and pet homelessness disappear. Measured by BTP0257 hard floor soil cleaning test
Specs & Other Info
| Specification | Details |
|---|---|
| Manufacturer | BISSELL HOMECARE INC. |
| Model Name | CrossWave |
| Item Code | 1785 |
| Key Features | Adjustable Suction, Cord wrap, LED headlights, Reusable Cloth Filter |
| Inclusions | CrossWave Floor and Area Rug Cleaner, Wet-Dry Vacuum, Extra Brush-Roll and Extra Filter |
| Powerful Suction | 504 watts | 4.4 Amps |
| Product Dimensions | 10.5"L x 12"W x 46"H |
| Weight | 11.02 pounds |
| Integrated Control | Easy Touch Control |
| Designed for | Effective Wet And Dry Cleaning |
| Color | Pleasant Green |
| Hose Length | Generous 25 Inches |
| Cleaning Path Width | Wide 12 Inches |
| Product Origin | Imported from China, Finished in the USA |
| Department | Unisex-Adult |
| Warranty | Covered for 2 years |
| Assembly | Minimal Assembly Required |
| Batteries | No batteries needed - Corded Power |
| Domestic Shipping | Available within U.S. & to APO/FPO Addresses (Please consult manufacturer for warranty and support issues) |
Frequently asked questions
The 1785A model is a versatile cleaner that allows you to clean floors and area rugs. As a wet-dry vacuum, it can handle various surfaces, including sealed hardwood, tile, and other hard floors.
The package comes with a CrossWave Floor and Area Rug Cleaner, a bonus brush-roll, and an extra filter. The bonus brush roll and extra filter enhance your cleaning flexibility and spare parts availability.
The BISSELL CrossWave Cleaner 1785A comes in an appealing green color.
This model can both scrub and pick up wet debris at the same time. It employs a microfiber and nylon brush to mop and pick up debris simultaneously. The two-tank technology ensures clean and dirty water never mix.
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🚀 Abunda's Overview
This is our summary and key points to consider based on customer reviews.
Overall, the Bissell CrossWave has received mostly positive reviews. Reviewers highly commend it for its deep cleaning capacity with capabilities to wash and vacuum floors simultaneously across a variety of floor types, including tile, hardwood and rugs. The device is praised for its ease of usage, light weight, and a self-cleaning feature that keeps the machine cleansed and ready for the next use. However, some have noted that it may get plugged if not cleaned regularly-as it requires vigilant maintenance and has been described as somewhat "sensitive".
Pros
- 🌟 Exceptional cleaning capabilities, able to handle a variety of floor types
- 🌟 Light-weight and easy to navigate around the house
- 🌟 Integrated vacuum and mop features save time and effort
- 🌟 Self-cleaning feature for easy maintenance after use
Cons
- 💫 Regular maintenance is necessary to prevent clogging
- 💫 Operation can be considered "sensitive" and may require careful handling
- 💫 Generates additional work due to wet residues left behind
Should I Buy It?
Yes. Despite minor inconveniences, the Bissell CrossWave proves to be an efficient, multi-purpose cleaner that's particularly beneficial for households with different types of flooring. If you're seeking a combination of vacuum and mop features that can offer deep cleaning, this product is definitely a worthy choice. However, be ready for some after-care work and regular maintenance to keep it performing optimally.
Style: CW Corded (Old Model)
I want to first start out by saying I would give this almost 5 star. Better than 4 but just a bit less than perfect. There is another reviewer that had some great tips, points, criticisms, and high praise as well. I concur with them all the way. I will try to add my points and tips that I hope Bissell reps might see. Our house is very well maintained. We were using with what we felt were ideal result but what we found after using the Bissell CrossWave was that extra step that we missed. Our previous method was a very good canister vacuum and a terry cloth mop 15x8 style. Our floors looked great. Friends always thought our house was just cleaned. The Bissell adds a step in the cleaning by introducing a buffing action to the cleaning. Our floors have a nicer just waxed appearance to them now. We have not used the cleaner supplied yet. The results we have noticed in two weeks use clearly shows. This does not come without costs though. First the vacuum is heavy and does not move gracefully. Point for Bissell. I haven't looked but you should develop a washable filter for it and not a paper filter if you want to save your customers some money. The screen is good but there will always be some clogging beyond that. If they make reusable air filters for cars someone can make a smaller version for this gem. Parts do need maintenance and that bring me to some tips. Cleaning is critical. Best time is right after use. Too bad it could not be hosed down. for cleaning. That would make it perfect. A small tip tool for anyone interested. Take a strip of terry cloth rag about 12 inches long and shaped as a point from 1.5 in wide to 0.5 in. poke a small hole in the pointy end and run a zip tie through it and lock it on to act like a needle to help you clean the throat of the cleaner. Another review mentioned it. The cord is shorter than I would like. Newer houses have more plugs and better spaced but older ones lack some. A longer power cord about 10 ft. more would have also better. The cord also comes out at a bad spot on the machine. It will get in the way and should have come out of the handle where your hands are. Tip here for now. Zip tie the cord to the storage loop. In fact there is a small plastic hook that looks ideal for this fix. See attached photo. Also the direction I have the wire going is better for a left handed person. It is very noisy. It has a high whine noise and it is something that can nearly leave you with ringing in your ears. It does not work for stairs. Bathrooms are always very small so you might not be able to get the head around the toilet as well as other unmovable objects. Does not go under the bed or very far under legged furniture like bureaus. It didn't save us more time but it did add a bit more shine to the floor. It could make you have some changes to your lifestyle by having lighter moving furniture and less clutter on the floor. I can say without a doubt that our floors are cleaner and shinier. Updated After a few months of using it I have some updates. At first we were using the unit with plain water. This week I decided to use the multi-surface solution. I didn't use as much as is suggested but I did put enough in that I have a better appreciation of the solution. I didn't want to have sticky floor surfaces as someone here said they had. After use my floors had a nicer shine to them. It still doesn't get into tighter places but the places it does get to gets clean. If you have an air compressor you will be cleaning the paper filter after each use, otherwise expect to be buying the filter every month or so. It would be nice if we could do stairs with it but that is impossible. It really could use a wand and hose to get behind and between stuff that the unit itself cannot go. Otherwise I do like the unit. It does save time and does a great job cleaning the floor. Using the solution also added a layer of shine not seen since it was new. All in all I think this has been a good investment. A Final update. I have had this unit for a year and I still love the machine. As someone mentioned I wasn't sure if it could be done you can use water to clean the filter. I have not gone to the same extent as they did with using a cleaning solution for the filter but I do run it under the faucet. I use hot water and run it in the stream both sides. I have two and alternate weekly. I clean my floors once a week but we are a no shoes in the house and no kids left to make a mess. I use the multi surface cleaner but will consider Mr Clean as someone also suggested. I like the shine it puts on the floor the cleaner puts on the floor but I am always looking to save a bit of money. It stays that way all week. It takes less time to clean my floors now that we are using this. I clean the unit after each use and I now use a 12inch square wash cloth with a long zip tie on one of the corners of the rag. This I use to pull the towel through the throat of the machine to clean it for the next use. It works great and my machine has stayed quite clean. Anyway if anyone is considering using this to clean their floors you will not go wrong. Update as someone added to my post the filters are washable.
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Reviewed in the United States on February 11, 2017 Reviewed in the United States on February 11, 2017 by Robert Lanois
Style: CW Corded (Old Model)
This will be long. Downstairs our home is primarily wood, tile and area rugs. We have a Oreck vacuum and Orbiter for the carpeting upstairs but I have wanted something easy to use for the rest of the house. Did I mention I have dogs? I show Australian Shepherds and they all live in the house they shed, sometimes a little sometimes a lot but they shed. I am constantly battling muddy paws, hair you name it. Plus the humans as well. While I am not a clean freak (I don't have the time) I do like my house clean. I have a house cleaner that comes weekly to do the big stuff but one good rainstorm (or a good tug of war) and its all gone. Yes this is long but I want to set the stage. To be fair I prepped like normal (house cleaners had been here on Monday so it had been 5 days) I bought all the various supplies and attachments. I started with my tile. This room is where all my dogs and dog stuff resides. I usually hand scrub the floor weekly with bleach or vinegar, then use a Swiffer to try to get the rest up. Even after this it never feels clean. I used the Bissell and was not impressed - it seemed too easy and so I was sure it did not work, then I reached down and felt the floor - NO GRIME. In shock, I used the Swiffer afterwards and usually it takes 6-8 of the cleaning pads and this time I used one and there was barely anything. It is now so convenient I used it again this morning. Still easy still clean. YES! Next up were my area rugs. So it had been 5 days since vacuuming. I vacuumed before then switched to the area rug brush. Again, it was easy to use and since the rugs looked clean I was not really impressed until I went to change out the brush. OMFG the hair and dirt that were buried in deep. I have no words. Again I have an industrial strength vaccum, I had just used it and I literally had to take a knife to pull the hair out of the brush (a 9 x 14 area rug and a 5 x8) The dirt it pulled up was enough to make me want to vomit - again vacuumed twice in a week and still that full. Still a big YES! Last were my hardwoods, again prepping like usually, a sweep then I vacuum (did I mention dog hair) then I used the Bissell with the hardwood brush. We had just had a rain storm the night before and the dogs had brought in mud. The mud was not match for the Bissell. The floors cleaned incredibly fast. The only thing I will say is I do not like the cleaning solution and will make my own with vinegar from now on. I pulled the brush out and was again horrified at the amount of dirt and hair it found. Because I do not like the solutions film I used my Swiffer to go around and usually for cleaning purposes I use 8 or so of the pads. I used one and there was hardly anything on it. My floors look and feel clean, switching our brushes was easy. I think if you wanted you could use the multi purpose brush only. I think it does a great job. It does not get right in corners but most do not. If eel it was definitely worth the price.
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Reviewed in the United States on November 19, 2017 by Slakkie
Style: CW Corded (Old Model)
We installed water-resistant laminate flooring all through our house. I found out about the CrossWave while we were installing the new flooring and purchased it from Amazon. We have been using it for about four months now and this is one of the best products I have used to clean my home with. Anything mess that I could have cleaned with a mop is handled as well or better with the Crosswave. Very sticky things like jam that dried on the floor will not come up with the Crosswave alone. I still have to get down and scrape it up, but I would have had to with a mop, so no issue there. A few stubborn stains or marks may take a few passes with the crosswave, but again, so would the mop. What makes the CrossWave so good is the time it saves you. Cleaning wise it is as good or better then a mop and bucket but it is easier to use and since it vacuums and mops at the same time, it save a lot of time. I can clean about 700 square feet (great room, kitchen, hallway, den, and one bedroom) in about 20 minute,s which includes setting up the crosswave, making the cleaning solution, and cleaning the crosswave when I am done. How good is it as a vacuum only, such as for hard floor or area rugs and carpet? Well. it is the best dry vacuum for hard floors I have ever used (you can dry vac without pulling the trigger to release cleaning fluid). It picks up all different sizes of particles and does not make the large one fly out of the vacuum like my traditional vacuum does. It also does a very good job dry vacuuming our area rugs. We have no carpet in our house, only several rugs. I still have my old carpet vacuum but I keep it only for the hose and attachments for cleaning things that you need a hose to reach. Do I have to use Bissell cleaning chemicals? Nope. We use vinegar and water as our cleaning solution with a few drops of essential oil for fragrance. We simple add about a 1/4 cup of white vinegar to the bottle and fill with hot tap water. It works great on the laminate floor and I even use it on the area rugs (tested each rug first to make sure it was safe and all mine are). I did try the Bissell cleaning chemicals and they work well, but they are expensive. A gallon of white vinegar is about $4.00 and lasts all year or more. Buy a few essential oils like lemon or pine for about $5 to $10 each and those last us about a year too. Only things I do not like about the CrossWave is that the cord is too short and could be about 10 feet longer (easily fixed with an short extension cord). The waste water take is a little small and sometime I have to empty it before the cleaning solution tank is empty (especially if I have to tilt the handle low to get under something). I wish it had a hose and hose attachments so I could replace my old traditional vacuum. The last wish would be a cordless version! One note: The difference between the floor and rug settings is that the rug setting puts out twice the cleaning solution then the floor setting. If you have a hard to clean spot on your hard floor, use the rug setting to get it wetter with more cleaning solution.
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Reviewed in the United States on July 30, 2018 by RandK_G
Style: CW Corded (Old Model)
I was absolutely thrilled with the unit the first time I used it. I keep my floors clean (or so I thought). I vacuum the highly trafficked areas daily and mop the hard floors at least twice a week. But my goodness! After using the CrossWave on my hardwood and tile floors, the dirty water tank was disgusting and my floors were a couple of shades brighter. I couldn't believe it. However, the second time I pulled this machine out, it functioned at first, then I realized the cleaning spray wasn't coming out very well. I had followed the maintenance instructions completely after the first use and made sure the filters, etc. were all cleaned and that there were no obstructions. I reassembled the unit as instructed. When the spray function didn't work properly, I went back to the manual (I apparently didn't prime the pump for the full 10 seconds before using). Though I had found the initial problem, now the machine wouldn't turn back on. Back to the manual I went, and this time, I was instructed to dismantle the unit and check for blockages -- none were found. After fussing over it awhile, I called in the Big Guns and my husband took a crack at the problem. Ultimately we both wasted a fair bit of time before picking up the phone and calling Bissell Customer Support (which we should have done sooner, I know, but no one likes to feel stupid). We were immediately told one very important piece of information that wasn't clear from the manual -- if the handle is pulled up to its highest position, the machine will not turn on -- you must press down on the handle until you hear a click -- then presto! It works. From the quick response to our question of what to do, we surmise we aren't the first folks who have had this issue. We both felt relieved, a bit foolish, and somewhat irritated at the amount of time we had wasted. Though very pleased with the cleaning results produced by the CrossWave, I find this to be a very sensitive (indeed, persnickety) machine. Also, there are a number of maintenance steps required after every cleaning: eg, dismantling and rinsing out the parts, drying them for 24 hours, cleaning the filters, etc., etc. While it is to be expected that you must do some cleaning and maintenance after each use, this is a pretty comprehensive process. If you are seriously considering this unit, you might want to factor in these additional steps which do add a little time to your cleaning process. I would suggest that the prospective buyer go to the Bissell website and check out the online manual before deciding whether this is the machine for you. Kudos to Customer Support for their quick help, but I wish the manual had more clearly addressed this crucial bit of information. We respectfully suggest they add that point to the troubleshooting page. UPDATE - - After more experience with this product, I still have some mixed feelings about it. With each use, I have expedited the dismantling and reassembling process to a point where it's not a time-sink and I DO think the CrossWave cleans extremely thoroughly. Nevertheless, I still feel that there is a degree of fussiness with the product that makes it less than a 5 star experience for me. I think it's between 3/12 and 4 stars: it's definitely good, but not knock-your-socks-off great, in my opinion. For instance, I find that though I vacuum my floors before cleaning them with the Bissell CrossWave, I still have to stop during the cleaning process to unplug the blockages that seems to occur too frequently for my liking -- that means more dismantling and reattaching of parts and the unpleasant task of removing a filthy wad of stuff from the intake tube that leads to the filter before getting back to the actual process of cleaning. This can happen even when tackling a fairly small area (my master bathroom, for instance, and the small area rug that I have in there. Mind you, some rugs shed more than others -- and that's worth considering before using this machine on them). That's still not a deal breaker for me, but I do consider it annoying and worth mentioning. Further, after I have cleaned a hard floor and then switched to freshening up an area rug, there's often a splattering of dirty water and matted debris (rug fibers, maybe pet hairs, etc.) that get dispersed back onto the just-cleaned hard floor upon which the rug is placed. I find that I can't just go over it with the CrossWave and pick up the debris (I guess when the gunk is sodden it's more difficult for the machine to pick up?. Instead, I have to tackle it separately with cleaner and cleaning cloth to tidy up after completing the CrossWave cleaning. That's also not a huge deal, but it does detract from the whole experience. In conclusion, I still WOULD recommend this product to a friend, but with the caveats that I have mentioned. I would only add that in practice, I find I reach for this product less often than I thought I would do. I keep it for heavier cleaning projects but still reach for the old fashioned mop for quicker, more frequent cleanings.
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Reviewed in the United States on October 6, 2016 by Kai Roberts
Style: CW Corded (Old Model)
This floor cleaner is insane!! I hadn't cleaned the kitchen floor since the day before Thanksgiving, so it was already bad from the long weekend. But I woke up this morning to an absolute disaster. I have no idea what happened. Maybe my husband dropped his pecan pie - the whole pie - and didn't have time to clean up before work. Maybe the cat knocked a pie - a whole pie - onto the floor after hubby left for work. Maybe a ghost tried to help himself to a slice and the pie slipped through his ghosty fingers. Frankly, I was baffled. I stepped over the piles of pie crust and pecans and made myself a cup of coffee. Much too blurry to cope with that mess at the moment. As I was leaving the kitchen I heard a knock on the door. UPS dropping off packages. I clutched my robe around my body as best as I could and dragged the boxes in. One of them was the crosswave that I ordered on Saturday. (SUPER fast shipping) After dumping two cups of caffeine down my throat, I decided that I was awake enough to tackle the hell that I'd been avoiding. I decided to break in the crosswave big time. Assembly consisted of pushing the handle in until I heard a click. I'd watched enough YouTube videos on the cleaner that I was pretty confident about the operation. I turned it on, wet the brush, and went to town. Plunged that sucker right into pie. One pass and there was no more pie. I cleaned my entire kitchen floor in five minutes. It was actually drier than when I hand wash. Moved it into the back room and took care of the area around the litter box. It took care of EVERYTHING. The dried coffee drips.The freakin' pie mess. The scattered litter. Dirt, crumbs, the dried splatter of candied yams, the gravy splotch. Some of it took two or three passes, but I was asking a LOT out of this machine. It got much closer to the edge than I thought it would, but I can see that I will have to give it a swipe every once in awhile by hand. The foot swivels enough that it's really easy to maneuver. It didn't use as much water and cleaner as I thought it would. Not even close. People complain about the noise, but it wasn't as loud as my vacuum. My cats were curious and weren't afraid. This thing is a miracle of modern engineering. I will never live without this in my house. I will actually use this every day. BEST money that I've ever spent. What a time to be alive!! If anyone is interested, I've discovered the vacuum's limits. (Well, where the machine begins to struggle) It's two smashed eggs, 1 cup of ketchup, and 1/2 cup of mayo. (I kept upping the ante until there was a slight problem) At that point, it took four passes. When I went to clean up the machine I had to use soap and water on the brush and the dirty water container. I also had to wipe out the part of the machine where the roller goes. Yeah. I'm having too much fun. But you should've seen my daughter's face when I made her smash an egg on the floor and it cleaned it up with one pass! Total shock! lol! EDIT: We moved into a bigger house with nearly 3000 sq ft of laminate. I couldn't live without my crosswave. I thought that it didn't edge well enough and that I'd have to go around the corners by hand every once in awhile, but the suction is so good that I'm not getting a buildup of dust or pet hair. Very short nap rugs... so awesome! Yes. I've used this to clean up cold cat puke and it didn't let me down. Better than dragging out the give carpet shampooer. But the two bathrooms have tile and that's not working out so well. It doesn't get proper suction. After 6 months, the grout looks so bad that I'm going to have to have a professional come in and clean the dirt out. And it is dirt. We have light grey grout and red dirt in our area. We now have red grout. smh I have a very bad back and there's NO WAY that I could maintain my laminate without the crosswave. But this is not the answer for tile. Other minor issue. The cleaning solution doesn't leave the floors shiny. I'm not particular, but I know that will bug some other people. The good thing is that it doesn't leave a buildup. But it does look dull. (Yes, I've tried both multiuse and wood formulas)
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Reviewed in the United States on November 28, 2016 by S. Fowler
Style: CW Corded (Old Model)
The title pretty much sums up my opinion and experience with my recently purchased Bissell Crosswave 1785. It’s rare for me to be so impressed with a household appliance, and in particular floor cleaners, which I’ve not had stellar experience with generally. And this one is advertised to do both hard floor surfaces and rugs, but not carpet (more on that later). The Crosswave is exceptionally engineered with BOTH the cleaning and user in mind. From the time I started opening the box until the device was assembled and I began using for cleaning my porcelain tile kitchen floor was 15 minutes. It is very well thought out and designed. Although it comes with detailed instructions, this thing is designed so they are really not needed. Everything snaps into place including the roller and cover and clean water and waste tanks. And it even comes with a storage bottom tray the Crosswave fits neatly onto and it even cleans itself up to a degree – after use, just pour clean water into the tray, turn on the machine and the rollers spin and vacuums the water into the tank. Then all you do is remove both tanks, dump the dirty water into the toilet or somewhere, do a final rinse of the roller and store it. It makes some noise, but nothing unexpected for a combo cleaner/vacuum. And on that note, it is not a dry vacuum and I will never use it as one. It is a cleaner that vacuums dirty water from the floor as it dispenses cleaning solution. Another huge feature is the long 25’ power cord which was long enough for cleaning every room without plugging into another outlet. How well does it clean? Incredibly. Usually when something is advertised to be dual or multi-use, you can expect one but not both to be high quality but in the case of the Crosswave, it does an exceptional job on both hard floors and rugs. I was expecting mediocre on the rugs, but nope, it cleans them exceptionally well and makes them look like new. The instructions clearly state it is for area rugs and not carpet but I used it on both with great results. It made my area rugs look like new and I only used the multi-use brush. I’m going to purchase the rug brush to see if it works even better. And I have white carpet in my home office with low pile that was fairly dirty so I first vacuumed with my vacuum cleaner then used the Crosswave and was really impressed. It is not longer a dingy white, but back closer to its normal color. There are two switch modes, hardwood and rugs and it dispenses about twice the liquid on the rug mode, but my rugs and carpet were bone dry in 8 hours or so. I suggest dry vacuuming after dry to make the pile stand up better. Since my tile floors were pretty dirty, I used the rug mode for them the first time and it seemed to work a bit better in cleaning the ground in messes. The second time I used hard floor mode and it worked great. All my tiles are porcelain with shallow grout and it even cleaned the grout very well. That was another issue some complained about. And I couldn’t believe how filthy the water was in the dirty water tank. The first time thru on the kitchen and entrance floors, there was a lot of gritty substance in the tank which I imagine was salt/sand still from winter that got tracked in and I never got fully cleaned with my throw away pad steam cleaner, which I’ll never use again. There is a lot of review mentions about streaking. I had none on any of the tile floors, so I’m not sure what is going on with that topic. But I did make multiple sweeps over the area so perhaps that helps. I can’t think of any cons/negatives except perhaps they highly recommend using the Bissell cleaning solutions which are a bit pricey. I’m not on much of a budget, so I’ll do so since they work sooooo well. But you can do the math – I used about 3 oz per 130 sq ft. I used the 8 oz bottle that came with the Crosswave the first day, but that was for two rooms of tile, and a couple area rugs. One last thing. My hardwood floors are not sealed, so I did not use it on them so cannot discuss that type of flooring. This is one of the best purchases I’ve made in a long while.
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Reviewed in the United States on May 23, 2021 by Gary Goodnow
Style: CW Corded (Old Model)
This was the fourth Crosswave I've purchased in six years. It just died (yesterday; 9/22/23). They were all used daily for non-commercial household cleaning only. While it does a reasonable job of cleaning, these just don't live that long. I don't know what the MTBF is on these products, but I imagine they were made to be used every week to ten days, not daily as is the case in high-traffic homes or large areas (like mine). Pros and Cons follow: Pros: * It assembles in minutes and does a good job cleaning. Bissell-branded cleaning solutions are overpriced, but I found that a pH neutral floor cleaner combined with a quaternary sanitizer will do the job just fine, and will not corrode the internal components. * It's compact, and fits in a small space. Cons: *Average life is a little over a year. * Warranty repair is limited to depot-only at a Bissell-authorized reseller/repair facility. There are no serviceable parts. * In spite of the advertising, you must clean the unit by hand. It is not self cleaning. The newer models have a 'self cleaning cycle', but you'll still have to disassemble the unit and wash the roller and other components by hand (they are NOT dishwasher safe) to get rid of remaining dirt and hair. * You'll need to do a separate clean-water rinse pass to fully clean your floor; otherwise you'll wind up with buildup. * If you stick with Bissell cleaning supplies, you'll find the unit's fairly expensive to use. (Stick with branded brush roller and filter replacements, though, and be prepared to replace them monthly if you use it daily.) Conclusion: If you're good with the limitations and short life of this product, it can be considered a decent buy, especially as the alternatives are three times the price (commercial-grade cleaners).
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Reviewed in the United States on September 22, 2023 by Will
Style: CW Corded (Old Model)
I am in the process of purchasing this for our business, as I've owned a Bissell Crosswave for almost 2 years. And honestly, I have to put to rest some of these issues people are complaining about. I LOVE my Crosswave. I have a house that is nothing but tile, 2800 sq ft, and let me tell you, I couldn't live without it. I have noticed a couple of things that would produce some of the issues people complain about, but its not the fault of the crosswave. The streaky floor thing, people, if you're getting streaky floors...you're floor is super dirty. Yes. It is. Stop blaming the mop. If you swiffer...then yuck. All you're doing with a swiffer is pushing dirt around and letting it harden on your floor. So nasty. You need to clean your floors, rinse the brush, and clean your floor again if you are one of the people getting streaks when you clean. Yes. I have only had this on a few occasions where a I had to clean a mess up. Usually powdery messes will cause this. And I did have streaky floors. But I went over it a couple of times and it finally all came up. If you have severely dirty floors, a dusty house, a lot of dirt, etc...yes...it's going to take a quite a few cleanings to pull up the mess that has solidified itself to your floor. Duh. I have 3 dogs and 2 cats, 4 children and plants galore. Guess what? No streaky floors. I also clean my brushes regularly and after every session, I clean and rinse out the entire base which only takes a couple of minutes. The cleaning solution that you buy for it has worked really well, and also does a good job on a few of the rugs I have. When I first bought this, the water that I would dump from the bin was black...pure black. Now it's a nice light gray. And it has stayed that way. Honestly, I don't have any issues with this mop. If I had to be picky, I wish the dirty water tank held more...but then my whole house is tile so I understand that not everyone has the same situation. Bottom line is, there is not a single product out there that doesn't have bad reviews. I've read most of these and really believe it is lack of knowledge. Whether its the condition of the home contributing to the results or even not knowing that each item does need to be securely placed in the mop, and cleaned after every session. I've bought one of these for my mom and sister, and both have fallen in love with the Crosswave. I also make sure to replace the filter every few months and have bought extra roller brushes so that when I've used one, I can throw it in the washing machine (cold, no bleach, no fabric softner, and air dry). So, I just really believe that if you take care of it, it will continue to produce great results. If you like mopping and only have a small area to clean, then this may not be for you. I can see where this would be a bit pricey for those in that category. But if you have pets, kids and do enough mopping that you dislike doing it, then I seriously encourage you to try this one out. Life changing!
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Reviewed in the United States on April 21, 2020 by Anon Ymous